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Talent Pool: Housing Support Worker Roles (Young People &amp; Homeless Adults) Are you passionate about making a real difference in people's lives? At Peabody, we are looking to build a talent pool of committed Housing Support Workers to support young people and homeless adults in Colchester and Witham. If you have the right skills and experience, we would love to hear from you! About the Roles We are recruiting for two key roles: <ul> <li>Housing Support Worker - Young People: Supporting young people aged 16-21, including care leavers, helping them build independence and access essential support services.</li> <li>Housing Support Worker - Homeless Adults: Providing support to adults facing homelessness, substance misuse, mental health challenges, and involvement with the criminal justice system.</li></ul>What We're Looking For To be considered for these roles, candidates must demonstrate the following essential criteria in their application: <ul> <li>Understanding of Homelessness &amp; Housing Legislation: Awareness of key legislation and how it impacts the people we support.</li> <li>Support Planning &amp; Risk Assessments: Experience in creating and managing support plans and identifying risks effectively.</li> <li>Signposting &amp; Multi-Agency Work: Ability to connect young people with mental health, sexual abuse, and drug and alcohol support services.</li> <li>Strong IT &amp; Attention to Detail: Confident using Microsoft Office (Word, Excel) and maintaining accurate records.</li> <li>Commitment to Shift Work &amp; Sleep-Ins: The role requires shift work across 7 days, 5 days per week (37.5 hours), plus sleep-ins (sleep allowance provided).</li></ul>Your personal statement must clearly outline how you meet the essential criteria with examples. Interview Process &amp; Key Dates <ul> <li>Only candidates who meet the essential criteria will be invited to a telephone screening interview.</li> <li>In-person interviews will take place on 29th April, 30th April, 8th May, 12th May, and 13th May at our offices in The Octagon, Colchester.</li></ul>Why Join Peabody? At Peabody, our values guide everything we do: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We offer fantastic benefits, including: <ul> <li>Sleep-in payment of £73.89 per shift (up to two per week, up to £7,684.56 annually).</li> <li>25 days' annual leave plus bank holidays.</li> <li>Flexible benefits package (healthcare, dental, discounts).</li> <li>4x Life Assurance.</li> <li>Professional development opportunities (apprenticeships &amp; qualifications).</li> <li>Two additional paid volunteering days.</li> <li>Family-friendly policies &amp; up to 10% pension contribution (matched 1:1).</li></ul>Important Information <ul> <li>Peabody does not provide sponsorship for work visas. Candidates must have the right to work in the UK.</li></ul>Ready to Apply? Click 'Apply Now' to submit your CV and personal statement. Be sure to highlight how you meet the essential criteria and confirm your ability to work shifts and sleep-ins. For questions, contact Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a>. Join us and help change lives!

Housing Support Worker

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about your role We are looking to recruit a Community Manager to join our site in Gravesend. Reporting to the BTR Associate, this is an exciting opportunity to join a rapidly expanding area of the business. On a daily basis, you will be responsible for leading a team, ensuring all staff are aware of their roles and responsibilities. As well as overseeing budgets and managing annual forecasts you will also manage the lettings process for renewals, leading on the development of a marketing strategy. At Places for People, we are committed to a safe working environment, so a basic DBS check is mandatory. More about you The successful candidate will have a proven track record of leading and managing teams. Proficiency with IT packages such as Word and Excel and excellent communication skills is also desired along with experience within the property sector. The successful candidate will have: <ul> <li>A proven track record of leading and managing teams,</li> <li>Experience working with MS Word and Excel, </li> <li>Experience of working within the property industry,</li> <li>Excellent communication skills, </li> <li>Excellent stakeholder engagement skills.</li> </ul>The benefits We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: Excellent holiday pay and sick pay <ul> <li>Pension with matched contributions</li> <li>Training</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li> </ul>

Community Manager

Housing Support Worker Helping People Rebuild Their Lives Are you passionate about supporting people with complex needs to regain independence? We're looking for a Housing Support Worker to join our small, dedicated team in Basildon, helping individuals who have experienced homelessness and rough sleeping to settle into accommodation and build a brighter future. About the Role You'll provide practical and emotional support, working with local agencies and partners to ensure individuals receive the help they need. Your responsibilities will include: <ul> <li>Supporting individuals to develop life skills such as budgeting, cooking, and tenancy management.</li> <li>Helping new tenants settle in and access relevant housing and social care services.</li> <li>Providing personalised support and advocacy, focusing on trauma recovery and long-term goals.</li> <li>Building strong relationships with local statutory and voluntary agencies to ensure seamless support.</li> <li>Preparing individuals for move-on accommodation, working with housing providers to secure next steps.</li> <li>Keeping accurate records to evidence progress and meet service requirements.</li></ul>About You We're looking for someone with: Experience supporting individuals with life skills or in a similar support role Knowledge of statutory housing and community services Experience working with agencies and statutory organisations in housing/social care Understanding of homelessness, rough sleeping, and the challenges individuals face Experience supporting vulnerable individuals with trauma and complex needs A compassionate, proactive, and person-centred approach This role requires an Enhanced DBS check. Please note that this role may involve working with customers who have experienced trauma and adverse experiences and who may have complex emotional needs. As a result, they may at times display behaviour that challenges services. Why Join Peabody? Joining Peabody means being part of a dedicated and supportive team. We offer great benefits, including: <ul> <li>Up to 25 days' annual leave plus bank holidays.</li> <li>A flexible benefits package with healthcare, dental care, and discounts.</li> <li>4x Life Assurance for peace of mind.</li> <li>Professional development opportunities, including funded apprenticeships.</li> <li>Two additional paid volunteering days each year.</li> <li>Family-friendly policies and up to 10% pension contribution, matched 1:1.</li></ul>Selection Process Virtual interviews will take place on Teams week commencing the 14 April. If you're ready to make an impact, click 'Apply Now' and submit your CV with a personal statement that clearly demonstrates how you meet the role requirements. Apply today and be part of something extraordinary! Peabody does not provide sponsorship as a licensed UK employer For any questions, reach out to Julie-Ann - Talent Specialist at Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a>. This is a 12 month fixed term contract.

The Vacancy Permanent, Full Time (35 hours per week) Flexible working hours between 8.00am - 6.00pm Monday - Friday We're seeking a motivated and compassionate Independent Living Buildings Manager to oversee the day to day operational management of the sheltered accommodation at Cascades. In this key role, you will play a crucial part in supporting residents by ensuring their safety and security, and addressing any concerns related to repairs and maintenance. You will be responsible for managing potential risks and maintaining a safe living environment for the residents. <ul> <li>You will carry out well-being checks and respond to emerging changes in circumstances, identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken.</li></ul><ul> <li>Ensuring close collaboration with residents, families, colleagues and external agencies to build strong, supportive relationships. You will need to possess exceptional communication skills to effectively engage with residents, colleagues, and external partners.</li> <li>Your role will require active listening and empathetic communication to understand the specific needs of each resident, promote the use of the communal lounge and to stimulate the social life and well-being of the residents by facilitating and running community events. </li> <li>You will routinely carry out health &amp; safety, fire safety and call system checks ensuring both compliance and achievement of consistently high service standards.</li></ul>To be successful in this role you must have: <ul> <li>Experience of working in a housing environment or recent experience of frontline customer service.</li> <li>Good IT skills including Microsoft Office applications and a willingness and aptitude to learn our in-house systems.</li> <li> Excellent record-keeping skills, ensuring that all information is clearly represented and accurately captured.</li> <li>Delivers excellent customer service, including response and resolution of customer feedback and complaints with support from managers as required.</li></ul>Due to the nature of the post, a satisfactory enhanced DBS disclosure is required. Our services do require 24-hour support and staff are expected to work some bank holidays and weekends in line with the services needs. Closing date: Thursday 3rd April 2025. However, please apply as soon as possible as you may be contacted sooner for an interview. Rewards &amp; Benefits We offer a range of benefits including an excellent pension scheme, healthcare cash plan, Cyclescheme and season ticket loans. Further to this you can expect generous holiday and paid leave allowances, tailored induction programme and fantastic ongoing training and development opportunities. Values-Based Recruitment Estuary has a value-based recruitment policy which means our selection process is aligned with our core values of Respect, One Estuary, Accountable and Responsible. Safeguarding &amp; Recruitment Estuary is committed to safeguarding and practices safer recruitment standards and expects all staff to share the commitment to safeguarding children and people with care and support needs. The successful applicants will be required to provide proof of eligibility to work in the UK. Please note that at this time, we're unable to accept applications from candidates who require visa/work permit sponsorship. We appreciate your understanding and we welcome applications from all candidates who are eligible to work in the UK without sponsorship. Estuary is Inclusive At Estuary, we're committed to embedding equality and diversity at the heart of our work. We aim to be an inclusive organisation, where individual differences are respected, where staff, people who use services, as well as their families and carers, are treated with dignity and on the basis of their merits, abilities and needs, and where everyone has a fair opportunity to fulfil their potential without suffering discrimination or disadvantage. We always strive to recruit the person most suited to the job, and we welcome applications from people of all backgrounds. Anonymous Shortlisting To further support our aim to be an inclusive employer, we use specific software to remove all person-identifiable information from CVs, including name and dates of employment/education, also date of birth, age and gender where a candidate has included these details in their CV. Your personal details will only be made available to hiring managers if you are selected for interview. Estuary is Disability Confident We're also a certified Disability Confident Employer, which means we are committed to employing people with disabilities, and that we will: <ul> <li>Actively seek to attract and recruit people with disabilities</li> <li>Provide a fully inclusive and accessible recruitment process</li> <li>Offer a guaranteed interview to applicants with disabilities who meet the minimum criteria for the vacancy</li> <li>Be flexible with our assessment process to ensure applicants with disabilities have the best opportunity to demonstrate their ability to do the job</li> <li>Make reasonable adjustments to support people with disabilities as needed.</li></ul>Accessibility If you are unable to use the online process to apply, please call us on 0300 3045000 to request an application pack in an alternative format. About Estuary Estuary is a Housing Association with a strong and clear regional commitment within Essex. We work very successfully within every district in Essex, the three outer East London Boroughs and in the Suffolk Coastal District. We currently own and manage over 4600 properties. We are always looking at ways to increase the number of homes we can offer and believe it is important to build communities, not just homes. We are committed to the provision of good-quality housing, care and support services to meet local needs and to contribute to the development of sustainable communities. Our residents are at the heart of everything we do, their views are important to us in helping shaping future services. We employ just over 300 people, two thirds of whom work providing care and support to people with learning disabilities. We also have an army of dedicated people behind the scenes providing a variety of services including rent collection, gardening, estate management and working on projects to build new houses. Estuary Benefits Flexible and Hybrid Working Pension Scheme Generous Holiday and Additional Paid Leave Allowances Mental Health Support Portal Healthcare Cash Plan

Independent Living Buildings Manager

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul> <li>The role of our Resident Liaison Officer is to act as the main point of contact for our clients and be a customer contact for compliance, escalated queries, complaints, and complex issues. The role also involves daily administration/client reporting.</li> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customers to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress.</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised.</li> <li>Update and provide compliance &amp; repair reports to client.</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress.</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings.</li> <li>All associated ad-hoc administrative duties.</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Dartford, Kent Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

You We are looking for a Housing Support Worker to join our Housing team in Romford. You will assist in the day to day running of the hostel to meet clients' needs through a high-quality service which enables individuals to address their support needs as well as any behavioural issues. The right candidate will be responsible for effectively managing a caseload that provides constructive guidance to clients through dynamic support planning, as well as oversee individual rent accounts to minimise the risk of arrears and loss of accommodation. The role also includes the delivery of individual and group activities that provide opportunities and experiences where service users are able to learn and develop life skills in a safe, accepting environment. The ultimate aim is for service users to be in a position of being able to hold down full-time employment and maintain their own tenancy to enable a positive move-on. If you are able to conduct yourself in a professional manner, have the skills to manage a tenancy caseload with minimal supervision and have good knowledge of current and future benefits arrangements, you just may be the person we are looking for. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive Programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need, and have successfully adapted to the needs of the communities in which we're based on a number of occasions. Our staff are dedicated to making other people's lives better through the services we provide, and live our Values to Be MORE - Motivated, Open, Respectful, Empowered - so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Hours: 37.5 hours per week</li><li>Work Pattern: Monday to Friday, shifts vary 8am-4pm &amp; 2pm-10pm including Bank Holidays and weekends every 7 weeks.</li><li>Contract Type: Permanent</li><li>The Job Description and Person Specification can be found here: Housing Support Worker.pdf</li></ul>YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. We don't accept CVs or Resumes as applications. You are required to download the application form to complete and re upload to the system for the Recruiting Manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to an Enhanced Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and we are committed to Equal Opportunities. Therefore we value the importance of diversity and positively welcome applicants from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics, within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Job Description Tenancy Management Officer Salary: (Band E) £37,815 - £43,083 per annum 12 Months Fixed Term Contract 37 Hours per Week The Tenancy Management Vision:- A person centred and professional service, which enables and empowers staff &amp; residents to manage their homes and neighbourhoods effectively, as well as providing timely and appropriate support. Thurrock Council seeks a self-motivated person, with the ability to problem solve. Successful applicants will be required to manage an area of housing stock involving all matters of tenancy and some locality-based services. Duties can include and are not limited to- <ul> <li>Letting of new tenancies/ending of tenancies</li> <li>Managing tenancy changes</li> <li>Introductory Tenancy Reviews</li> <li>Resident engagement</li> <li>Partnership working with other agencies and teams</li> <li>Prioritising Tenancy sustainment</li> <li>Tenancy enforcement</li> <li>Tenancy/Property Audits</li> <li>Estate management</li> </ul>Please note that Thurrock Council Housing are embarking on a transformation programme, using Human Learning Systems principles to develop locality models of service provision - as such we would welcome applications from candidates with experience of a housing, support and / or working in a person-centred and relationship driven service environment. Advert Closing Date <ul> <li>Redeployment Only: 20th March 2025</li> <li>Internal and External: 13th April 2025</li> <li>Interview date: TBC</li> </ul>Please contact hiring manager Lorraine Stockdale - <a href="mailto:LStockdale@thurrock.gov.uk" target="_blank">LStockdale@thurrock.gov.uk</a> if you have any questions regarding this role. To view the Job Profile and Person Specification please follow the link below: Download Job Profile (PDF Document) If you encounter an error message when opening the Job Profile link please refresh the error page. About Us Why Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough. Our location Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road. Staff benefits We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome. Further information can be found here Employment benefits | Working for the council | Thurrock Council Equality, Diversity &amp; Inclusion Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: Thurrock Council

7 Jobs in Southend-on-Sea, UK