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The Strategic Housing Team are seeking an experienced and knowledgeable individual to join the Homeless Relief Team as a Senior Homeless Relief Officer. This position is for 1 permanent full time officer, working 37 hours per week over a Monday - Friday working pattern. The team are currently working on a hybrid basis, 50/50 split between the office and remote working. The team work from both the Macclesfield and Crewe offices, the ability to travel within the borough is essential. ABOUT THE ROLE This is a rare opportunity to join at a senior officer position, working within an experienced &amp; evolving team. We are looking for an applicant who possesses a strong working knowledge of the Homeless Legislation, preferably an applicant who has worked within a local authority Housing Options team previously or within a similar role and can demonstrate a transferrable skills set. You will work within the Homeless Relief Team, part of the wider Housing Options service at Cheshire East Council, and provide day to day supervision and support to the Homeless Relief Officers in providing a quality comprehensive and pro-active housing advice and homelessness assessment service for all customers in order to prevent and relieve homelessness. Within your role you will manage a caseload of complex homeless cases and you will need excellent interviewing, evidence gathering and decision making skills. You will need to be able to communicate with the public confidently both verbally and in writing. You will be expected to represent Cheshire East at multi-agency meetings and have the ability to work with other agencies to find solutions to homelessness. As an organisation we continue to develop ways in which to improve our services and you will support The Homeless Relief Team Leader on service improvement, investigating, developing and implementing new initiatives to enhance the Housing Options and Homelessness Service. You will be responsible for robust recording of homeless prevention and relief cases for the purposes of data protection, audit, statistical analysis and government returns. This is a diverse role, with no one day the same, for more information on the role please view the "in this job you will" section within the attached JDPS document. ABOUT YOU You will have: <ul> <li>A solid understanding of the the Housing Act 1996 as amended by Homelessness Reduction Act 2017</li> <li>The ability to evidence confident application of the legislation and the ability to defend legislative challenges</li> <li>Experience of staff supervision</li> <li>Experience of complex case management</li> <li>Experience of delivering complex advice</li> <li>Experience of gathering statistics and analytical data </li> <li>An understanding of public sector work</li> <li>Experience of working with people face to face and over the phone</li> <li>Excellent computer literacy and IT skills</li> <li>Excellent organisational skills</li> <li>The flexibility to travel across Cheshire East where required</li> </ul>To find out more about our essential and desirable criteria for the role please view the "in this job you will need" section within the attached JDPS document. WHAT WE GIVE IN RETURN <ul> <li>ENHANCED ANNUAL LEAVE - 26 days annual leave (inclusive of bank holidays) from day 1, increasing up to 31 days after 5 years' service</li> </ul> <ul> <li>ENHANCED PUBLIC PENSION - A career average pension (contributions built at a rate of 1/49th of your yearly pensionable pay</li> </ul> <ul> <li>FLEXIBLE WORKING PATTERN - 37-hour standard full time working week with flexi time and hybrid/remote working arrangements </li> </ul> <ul> <li>PURCHASE OF ANNUAL LEAVE - The ability to purchase up to 10 days' extra annual leave each year in addition to your normal annual leave entitlements (this is pro-rata for part time staff)</li> </ul> <ul> <li>CYCLE TO WORK SCHEME - Receive up Income Tax and National Insurance savings of up to 25-39% off the retail price of the bike and safety equipment package (savings dependent on the value of your chosen package and your tax status</li> </ul> <ul> <li>EMPLOYEE ASSISTANCE PROGRAMME - A completely free to use and confidential assistance service for all employees to help staff manage, reduce and overcome the impact of life issues which they may experience from time to time, both within work and their personal life</li> </ul> <ul> <li>PAID VOLUNTEER LEAVE - Up to two days paid leave per year to volunteer for local organisations in the borough of Cheshire East</li> </ul> <ul> <li>VIRGIN MEDIA AND O2 DISCOUNTS - Exclusive discounts on Virgin Media Broadband and O2 pay monthly plans.</li> </ul> <ul> <li>DISCOUNTED GYM MEMBERSHIPS -Access to corporate membership prices for Everybody Leisure </li> </ul>To find out more about our rewards and benefit package follow this link Employee benefits (cheshireeast.gov.uk) ABOUT US Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we can offer you a wide range of challenging and rewarding career opportunities. At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities. HOW TO APPLY If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you. To apply for the role please click apply for this job at the bottom of the page, or, for or an informal chat about the role please contact Katie Cooper FURTHER INFORMATION For further information please contact Katie Cooper via email <a href="mailto:Katie.cooper@cheshireeast.gov.uk" target="_blank">Katie.cooper@cheshireeast.gov.uk</a> Internet Explorer is no longer supported so please use a different browser when you submit your application - for example Google Chrome or Microsoft edge. You will also need to ensure pop ups are enabled. Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application. If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however please do not be discouraged from applying again. For any technical enquiries please email <a href="mailto:sourcingteam@ecwip.co.uk" target="_blank">sourcingteam@ecwip.co.uk</a> Please quote job reference number in all correspondence.

Senior Homeless Relief Officer

Permanent, Full Time Field Based with travel - covering Stoke, Crewe, Congleton, Newcastle-Under-Lyme £26,250 per annum + Car + Excellent Corporate Benefits Package On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC). We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Our Housing Officers (HO's) are responsible for ensuring compliance with the AASC Contract, company policies, processes, and procedures through their liaison with Staff, Service Users, Landlords, External Agencies and Partners. Ensuring that the property within the allocated location is safe, habitable, fit for purpose and fully equipped in accordance with AASC Standards. This role is suited to someone with a solid work history dealing with people face to face and enjoys a demanding workload where you get to utilise your organisations skills whilst remaining calm under pressure and supporting our service users. You will be expected to take on a range of responsibilities such as: <ul> <li>Complete a Monthly Inspection of all Properties within the allocated portfolio in accordance with the standard defined within the AASC Contract and property standards guide</li> <li>Manage on-boarding and withdrawal of properties within allocated portfolio in accordance with the Housing Officer Local Operating Procedures (LOP)</li> <li>Report all property faults identified, correctly categorising them for appropriate response</li> <li>Complete all minor Property repairs within the scope enabled by training, experience and the toolkit and spares provided</li> <li>Administration of operational cash to enable the completion of tasks such as topping up of utility meters &amp; emergency cash payments</li> <li>Respond to customer complaints</li></ul>What you'll need to do the role Due to the nature of the role Security clearance at Counter Terrorism Check level and Criminal Record Bureau checks are required (all offers of employment are subject to security clearance checks and approval by the Home Office). Whilst experience in a previous property related role is beneficial, this isn't a requirement, more importantly is your desire and enthusiasm to make a difference. You will be expected to take on a variety of tasks to support our service users and some may be challenging - dealing with anti-social behaviours, medical needs, management of child safeguarding needs etc. You will have strong communication skills and be confident managing conflict. Why Serco A place you can make an impact: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives A place you can count on: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. A place for you: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer <ul> <li>Pension up to - 6%</li> <li>Employee Assistance Programme</li> <li>Chance to contribute to innovation in the public services</li> <li>A company passionate about diversity and inclusion</li> <li>Serco Benefits package </li> <li>A safe and supportive culture</li></ul>#aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Housing Officer

This is a part-time (18.5 Hours per week) business support role based within the Housing Options Team, it is a small team of two officers who will be responsible for raising purchase order numbers, processing payments, chasing payment and cross referencing financial reports to reconcile accounts. Applicants will be required to ensure compliance with financial policies. procedures and regulatory requirements. They will also have an eye for service improvements and efficiencies to ensure best value for money is attained. As a small team the officers must be able to build rapport, and good communications for good quality hand over as both officers will be part time and full service commitment must be maintained for holiday cover. About the job This is a unique opportunity to join an experienced team, there will be a supportive senior business support officer in post already who will be able to provide guidance and assurance for the use of internal systems. Initially there will be a requirement to attend the Crewe office but in time the role will become primarily homebased with the requirement to attend the office no more than 50% of the time. The hours and days worked can be flexible around the applicant, although the preference would be someone who could work short days every day of the week. Whilst the primary office base will be Crewe applicants will need to have the flexibility to travel around the borough for meetings. About you A strong knowledge of purchase ledger processes, procedures and best practices would be beneficial. The successful applicant will understand credit control or or have a strong general accountancy administration background. Attention to detail is crucial as there will be a requirement to ensure accurate recording and processing of invoices, payments and expenses. Please read the attached job description and person specification for full details Additional benefits ENHANCED ANNUAL LEAVE - 26 days annual leave (inclusive of bank holidays) from day 1, increasing up to 31 days after only 5 years' service ENHANCED PUBLIC PENSION - A career average pension (contributions built at a rate of 1/49th of your yearly pensionable pay FLEXIBLE WORKING PATTERN - flexi time and hybrid/remote working arrangements PURCHASE OF ANNUAL LEAVE - The ability to purchase up to 10 days' extra annual leave each year in addition to your normal annual leave entitlements (this is pro-rata for part time staff) CYCLE TO WORK SCHEME - Receive up Income Tax and National Insurance savings of up to 25-39% off the retail price of the bike and safety equipment package (savings dependent on the value of your chosen package and your tax status EMPLOYEE ASSISTANCE PROGRAMME - A completely free to use and confidential assistance service for all employees to help staff manage, reduce and overcome the impact of life issues which they may experience from time to time, both within work and their personal life PAID VOLUNTEER LEAVE - Up to two days paid leave per year to volunteer for local organisations in the borough of Cheshire East VIRGIN MEDIA AND O2 DISCOUNTS - Exclusive discounts on Virgin Media Broadband and O2 pay monthly plans. For any questions not answered by the advert, the job description or the person specification, please email <a href="mailto:jannette.isherwood@cheshireeast.gov.uk" target="_blank">jannette.isherwood@cheshireeast.gov.uk</a>

Business Support Officer - Housing

Maninplace has been responding and supporting people who present as homeless or rough living in Telford for over 17 years. Our staffing team is committed to providing a safe environment that enables customers to develop their confidence, self-esteem and to help them reach their full potential. As a "Housing Officer" you will be part of a dedicated team ensuring we provide a high-quality temporary accommodation service that reduces the risk of a return to homelessness or rough living for customers accessing our provision. The successful candidate must be able to confidently work as a lone worker, they will be flexible, highly self-motivated, and able to turn their hand to all aspects of the role, all while bringing a strong contribution to the organisation. Every aspect of the role will maintain a person-centred approach that supports all customers in a choice-based environment. Your tenacious and resilient nature will ensure every task is completed to a high standard and will promote the wellbeing and confidence of customers accommodated within the service. Hours of Work <ol><li>40 hours per week. </li><li>Working shifts will be between the operating hours of 0900 - 1900 and will include a share of weekend shifts. </li><li>Maninplace operates 365 days a year, therefore shifts will include bank holiday and festive period working. </li></ol> Salary &amp; Benefits <ol><li>£25,667.20 per annum. Pay is annualised so you will receive 12 equal payments on the 27th of each month. </li><li>Statutory annual leave entitlement </li><li>1 day recognition after 1 year of service. </li><li>Any break entitlement will be paid to take on site. </li><li>Mileage allowance of 45p per mile for in work travel. </li><li>Organisation rebate for signing up to DBS update service. </li><li>After successful completion of a probationary period, the following benefits apply: </li></ol> <ul><li>Company contributions to pension scheme </li></ul><ul><li>Mental health and wellbeing support service </li></ul><ul><li>24-hour virtual / phone GP service </li></ul><ul><li>Healthy Lifestyle reward scheme - offering discounts with retailers, services, and leisure facilities </li></ul><ul><li>Local discounted bus travel </li></ul><ul><li>Employee discounted subscription for Microsoft Office 365 </li></ul><ul><li>Short-term sickness pays and attendance reward </li></ul>Qualifications &amp; Experience <ol><li>Qualifications at level GCSE or above in English, Maths. Experience in housing/supported housing or homelessness provision would be advantageous. </li><li>You will be required to hold a Full UK driving licence and have use of your own vehicle, with business use insurance cover (evidence required at induction). (This may already be included within your existing policy, insurer dependant. Please check with your policy provider). </li><li>Enhanced DBS Certificate is required for all applicants. </li></ol> Location of Work Working at company property locations throughout the borough of Telford and Wrekin.

Housing Officer Days

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. We have an exciting opportunity for an Recovery Coordinator to join our Walsall team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working as part of the Behavioural Change Team at CGL Walsall, The Beacon Location: Walsall Full Time Hours: 37.5 per week Full time Salary Range: £27,449.53 - £31,529.41 Dependent on experience (based on full time hours, pro rata for part time hours) Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Anne Brunozzi | <a href="mailto:anne.brunozzi@cgl.org.uk" target="_blank">anne.brunozzi@cgl.org.uk</a> | 07976161749 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Do you want to work for a caring organisation that believes in people? Do you want to make a difference? Join Our Team as a Recovery Coordinator - Make a Difference within South Birmingham As a Recovery Coordinator with Change Grow Live you'll work with people who use our services, helping them get to where they want to be. With this role you'll be working as part of the South Birmingham Team, which is based in the Bournville area and covers the south of the city. The team supports people with their drug and alcohol issues. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. You'll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you'll be enjoying working with people from all backgrounds, making a difference to their lives. Where: South Birmingham Full Time Hours: 37.5 hours per week Full Time Salary Range: £27,449.53 - £31,529.41 Dependent on exerience (based on full time hours, pro rata for part-time hours) Responsibilities About The Role: <ul><li>Deliver psychosocial interventions to reduce disengagement, reduce harm</li><li>Collaborating with each individual to facilitate social (re)integration, empowering them to lead meaningful lives, emphasising recovery, resilience, peer support, and self-determination</li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for first 5 years' service </li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Refer a Friend scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 26/11/2024 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Nicola McAlister | <a href="mailto:nicola.mcalister@cgl.org.uk" target="_blank">nicola.mcalister@cgl.org.uk</a> | 07469355964 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Find your next move at JLL and build a fulfilling career At JLL, we value what makes you unique, and we're committed to giving you the opportunity, knowledge and tools to own your success. Explore opportunities to advance your career from within, whether you're looking to move up, broaden your experience or deepen your expertise. We are recruiting a Community Manager to join our team at Multistory in Birmingham. The individual will be the driving force in the creation and delivery of a new, bespoke community and customer experience &amp; engagement programme for the occupiers and local stakeholders. They will have a background in or passion for creating exceptional workplace experiences. This is an exciting and unique opportunity to work with a key player in the UK commercial property market, at the heart of Birmingham's vibrant business district, as part of the strategically important office sector. About Office Environments and Hotelification The modern office environment is rapidly evolving, with a growing emphasis on creating spaces that inspire collaboration, creativity, and well-being. As the lines between work and life continue to blur, there's an increasing demand for offices that offer more than just a place to work. This trend, often referred to as "hotelification," involves bringing hospitality-inspired amenities and services into the workplace. Hotelification transforms traditional office spaces into dynamic, multi-functional environments that cater to the diverse needs of today's workforce. These spaces often include features such as: <ul><li>High-quality food and beverage options</li><li>Wellness facilities and programs</li><li>Concierge services</li><li>Flexible meeting and event spaces</li><li>State-of-the-art technology integration</li></ul>By incorporating these elements, modern offices aim to enhance employee satisfaction, boost productivity, and create a sense of community within the workplace. This approach not only benefits the occupiers but also helps property owners attract and retain high-quality tenants in an increasingly competitive market. About Multistory Birmingham Multistory Birmingham is set to redefine the workspace experience in the city, offering the largest amenity space and setting a new benchmark for collaborative environments. It is a bold reimagining of two buildings, brought together to create a dynamic new destination for work, retail, and leisure. Key features of Multistory include: The city's most generous amenity space: 15,000 sq ft dedicated to connecting, collaborating, and focusing. Setting a new benchmark for Sustainability: A sustainable workplace with a net-zero embodied carbon strategy. Birmingham's largest floorplates: 9,000 - 41,000 sq ft of Grade A, flexible office space. A commanding location in Birmingham's CBD: Offering outstanding amenities and connectivity in one of the UK's fastest-growing cities. Extensive refurbishment: Office floors have been extensively refurbished to meet modern workplace standards. Multistory aims to create seamless interactions, foster community engagement, and deliver enjoyable experiences that will drive occupier retention and attract new tenants. The project combines office and retail spaces, providing a multi-dimensional environment that caters to the evolving needs of businesses and individuals in Birmingham's thriving central business district. About Railpen Multistory is owned by Railpen, one of the UK's largest and longest-established pension funds, responsible for safeguarding and investing over £35 billion on behalf of the railways pension schemes' 350,000 members. With a heritage dating back to 1994, Railpen manages the retirement savings of current and former railway employees across the country. As an industry-leading investor, Railpen is committed to: <ul><li>Delivering sustainable, long-term returns for its members Pioneering responsible investment practices Driving innovation in pension fund management Maintaining the highest standards of corporate governance.</li><li>Railpen's team of investment professionals operates from offices in London, bringing together diverse expertise to navigate complex global markets. The organisation prides itself on its collaborative culture, forward-thinking approach, and unwavering focus on securing the financial futures of its members.</li></ul>Objective of Role The purpose of the Community Manager (CM) is to play a key role in the creation and delivery of a new, bespoke community and customer experience &amp; engagement programme for the occupiers and local stakeholders at Multistory Birmingham. The aim is to achieve greater occupier satisfaction and establish Multistory as the top innovative workplace destination in Birmingham. The role will manage and promote exceptional amenity and wellness initiatives for the building's occupiers. The role will also include involvement in daily operational matters within the building, which will further support improved occupier satisfaction. Team Structure The CM will report directly to the General Manager/Head of Operations (GM) and is expected to develop a close working relationship with the JLL Property Manager, and the Client's (Railpen) Asset Managers, taking guidance as appropriate. The CM will also work closely with the Customer Experience (CX) team within Bewonder*. Through your behaviours and actions, you will promote Multistory culture. Working with the General Manager, you will act as custodian of the Brand Values, Asset Vision, and cultural pillars, ensuring all other team members (JLL and service partners) understand, embody, and promote them in everything they do. Measures of Success <ul><li>Customer Satisfaction</li><li>Occupier engagement and delivery of events programme</li><li>Stakeholder satisfaction and development of new relationships</li><li>Support and delivery of the strategy and KPIs associated with this</li><li>Successful commercialisation of common areas</li></ul>Main Duties and Responsibilities Working with the Property Manager and Railpen Asset Manager, act as the lead contact and co-ordinator for communication and events, working closely with the CX team (Bewonder*) and the onsite and external Food &amp; Beverage (F&amp;B) teams to deliver this. Establish good working relations with Occupiers and encourage their interest in the Multistory by involvement in its local and strategic plans where appropriate. Keep Occupiers informed on building update matters. Provide information as necessary on a day-to-day basis and organise, chair, and attend all Occupier meetings/forums. Using tact and diplomacy, maintain good relations with all Occupiers, providing information as necessary both on a day-to-day basis and regular meetings. Create and oversee an engaging and vibrant community/placemaking strategy targeted at connecting the customers within Multistory. Support occupier customer feedback programmes and surveys, using the feedback to inform strategy. Assist with implementing the use of technology to manage efficiencies and support in the delivery of the community strategy, including associated apps. Provide regular reports for the client on key aspects such as occupier engagement, event participation and space utilisation. Effectively manage the occupier events and communications budget to maximise the value achieved. Support JLL and client initiatives and projects at site level to ensure site and Company success. Maintain confidentiality of all appropriate communications and documentation. Manage the internal and external booking of common areas, including meeting rooms, auditorium, and bar/terrace space, to maximise revenue and enhance the overall value of the property. Knowledge, Skills and Experience <ul><li>Strong interpersonal skills</li><li>Strong verbal and written communication skills</li><li>Exceptional organisational and multi-tasking skills</li><li>Intermediate to Advanced Microsoft Office skills</li><li>CRM experience</li><li>Ideally an interest in innovative workplace solutions and hospitality-inspired office environments</li><li>Ability to build relationships and a strong network both within Multistory and the wider city</li><li>Knowledge of local Birmingham stakeholders</li><li>Workplace app experience would be advantageous</li><li>Understanding of well-being programmes</li><li>Experience of small to medium-scale event and budget management</li><li>A passion for customer experience</li><li>Project management experience</li><li>Innovative thinking - be different and bold in approach</li><li>Be ambitious and commercially minded</li><li>Experience in space utilisation and revenue generation from common areas</li><li>Understanding of pricing strategies and market trends for commercial spaces</li><li>Ability to negotiate and manage contracts for space rentals</li></ul>If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Location: On-site -Birmingham, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email <a href="mailto:EMEATA@jll.com" target="_blank">EMEATA@jll.com</a> or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Community Manager

This is an exciting opportunity to work with those who are vulnerable and homeless, to ensure their safety and wellbeing in the community they live in. You will be part of a dedicated team responsible to ensure those housed by Maninplace across the borough of Telford and Wrekin, feel safe and are safe. As part of this dedicated team, you will be part of the first response to out-of-hours emergencies working with your fellow employees to provide swift and appropriate action. You may also play a part in responding to customer referrals made to the organisation, ensuring customers coming into Maninplace accommodation outside of normal working hours. Hours of Work <ul><li>Average of 42 hours per week.</li><li>Shift working pattern of 4 nights on and 4 nights off 12 hour shifts.</li><li>Working hours range from 6pm- 6am and 9pm - 9am</li><li>Maninplace operates 365 days a year, therefore shifts will include bank holiday and festive period working</li></ul>Salary &amp; Benefits <ul><li>£26,950.56 per annum. Pay is annualised so you will receive 12 equal payments on the 27th of each month. </li><li>Statutory annual leave entitlement</li><li>1 day recognition after 1 year of service.</li><li>Any break entitlement will be paid to take on site. </li><li>Mileage allowance of 45p per mile for in work travel.</li><li>Organisation rebate for signing up to DBS update service.</li><li>After successful completion of a probationary period, the following benefits apply:</li></ul><ol><ol><li>Company contributions to pension scheme</li><li>Mental health and wellbeing support service</li><li>24-hour virtual / phone GP service</li><li>Healthy Lifestyle reward scheme - offering discounts with retailers, services, and leisure facilities</li><li>Local discounted bus travel</li><li>Employee discounted subscription for Microsoft Office 365</li><li>Short-term sickness pays and attendance reward</li></ol></ol> Qualification and Experience <ul><li>Qualifications at level GCSE or above in English, Maths. </li><li>Experience of CCTV operation is desirable but not essential. </li><li>Must be computer literate with experience of using Microsoft Office Word, Excel &amp; Outlook. </li><li>Enhanced DBS Certificate is required for all applicants</li></ul>Responsible to Night-Time Team Leaders Location of Work Working at various Maninplace properties and responding to business needs across the borough of Telford and Wrekin.

Housing Officer Nights

Location Birmingham, Leeds, Manchester and Winchester Hybrid Working The Division The firm's national Housing Management team carries out a full range of work for its housing association, local authority and co-operative clients from across the voluntary, public and private sectors. The Role and Responsibilties We have an exciting opportunity for a Housing Management Associate to join our team. The role will involve responsibility for your own caseload, with some support available from Paralegals as well as working closely with the Partners and other Lawyers. For those of you who have an interest in growing business from existing clients as well as targeting and attracting new clients there could also be an opportunity to develop this. Skills and Experience The successful candidate will be someone who can work closely with clients, provide first class practical advice and who is technically proficient in housing management work. Prior experience in running a high quality litigation caseload, anti-social behaviour, residential possession claims, civil injunctions and housing disrepair will be highly regarded. Capsticks is an inclusive employer At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.

Associate - Housing Management

Role: Social Worker- Homeless Intervention Team Location: Birmingham Children's Trust Team: Homeless Intervention Team Pay: Up to £33.30 per hour Contract: Full-Time Locum OFSTED: Good In the office: Hybrid Are you a skilled and compassionate Social Worker with a strong background in working with vulnerable young people? Birmingham's local authority is seeking a dedicated professional to join our Homeless Intervention Team, focusing on supporting young people aged 16-17 who are at risk of homelessness or already homeless. Key Responsibilities: <ul> <li>Conducting Section 17 Assessments and Child in Need (CIN) plans to offer support to young people.</li> <li>Providing Section 17 and Section 20 accommodation to those in need, ensuring all statutory requirements are met.</li> <li>Working closely with families to resolve conflicts and reunite young people with their families where possible.</li> <li>Managing cases where safeguarding concerns arise, conducting strategy discussions and Section 47 investigations when required.</li> <li>Collaborating with multi-disciplinary teams to support young people and improve their housing and life outcomes.</li> <li>Ensuring all work is compliant with relevant legislation, including the Southwark Judgement and Homelessness Reduction Act.</li></ul>Requirements: <ul> <li>Minimum of 4 years post-qualification experience as a Social Worker.</li> <li>Proven experience completing Section 17 assessments, holding CIN plan, and managing Section 20 processes (including reviews, PEPs, and pathway planning).s</li> <li>Strong background in working with families to prevent breakdowns and support reunification.</li> <li>In-depth understanding of the Southwark Judgement and the Homelessness Reduction Act.</li> <li>Excellent communication, problem-solving, and case management skills.</li></ul>Benefits: <ul> <li>Opportunity to make a significant impact on the lives of vulnerable young people.</li> <li>Work within a supportive and dedicated team environment.</li> <li>Ongoing professional development and training opportunities.</li></ul>Why choose Sheldon Phillips to find your next role? It's simple: we're not pushy or overly persistent. We understand that you want to be heard. Our priority is to proactively seek the roles you desire, not just the ones that benefit us financially.Our success comes from making your job search our top priority.Interested in learning more about the Social Worker-Homeless Intervention Team role in Birmingham? Contact Emily Cooper at 01635 226350.Plus, refer a friend to us, and if we place them, you'll receive a generous £300 referral bonus (terms and conditions apply).

Social Worker- Homeless Intervention Team

Job Title - Support Worker Location - Chapter House - West Bromwich Hourly Pay - £12.14PH Contract type - Permanent 35 hours per week Working hours-7am-3pm or 1pm -9pmWorking 5 days out of 7 which include Bank hols and weekend About us - Chapter House is a 24 hourSupported housing project. Our supported housing project is based in West Bromwich and is temporary accommodation, for single homeless people who have support needs. Each person`s stay is for up to one year. GSA has policies in place that ensure each person living within their property receives the same opportunities, support and chance to better themselves and their general lifestyle. About the Service Members of staff work with the client as their `keyworker`. Clients work with their keyworker to evidence that they are meeting their support needs and that can maintain their tenancies so that they can move on to independent accommodation. The keyworker assists each Client in identifying their support needs and empowering them to acquire the skills to achieve their objectives as set out within the support plan which is reviewed monthly with their key worker. Our purpose We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently. Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life. Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen. Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are:<ul> <li>We believe our customer is everything</li> <li>We are one team</li> <li>We are supportive and caring</li> <li>We are business-minded for social purpose</li> <li>We are curious and ambitious.</li> </ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP). GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site. How to apply If you wish to apply for this role please email a copy of your up to date CV to [email protected] . It is also recommended that you make your current Line Manager aware of any roles you are applying for within the organisation. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Housing Support worker

Senior Social Worker - Homeless Intervention Team Role: Senior Social Worker Team: Homeless Intervention Team Location: West Midlands Local Authority Hourly Rate: £33.30 per hour Contact Emily Cooper at 07902371315 or via email at <a href="mailto:ecooper@sheldon-phillips.com" target="_blank">ecooper@sheldon-phillips.com</a>. Are you a skilled Social Worker passionate about supporting vulnerable young people? Join our Homeless Intervention Team and make a meaningful difference in the lives of 16 and 17-year-olds at risk of homelessness or currently homeless. Key Responsibilities: <ul> <li>Undertake Section 17 assessments and formulate Child in Need (CIN) plans.</li> <li>Support young people in accessing accommodation, financial support, education, and employment opportunities.</li> <li>Implement Section 20 procedures leading up to the first Children in Care (CIC) review.</li> <li>Work closely with the Southwark Team, exclusively focused on homeless intervention for 16 and 17-year-olds.</li></ul>Experience &amp; Skills: <ul> <li>Previous experience in Children in Care is desirable.</li> <li>Strong knowledge of housing and support services for young people at risk of homelessness.</li> <li>Experience in developing tailored support plans and advocating for vulnerable young people.</li></ul>Requirements: <ul> <li>SWE Registration (Social Work England)</li> <li>Proven ability to work effectively in a fast-paced, high-demand environment.</li></ul>How to Apply: For more information, please contact Emily Cooper at 07902371315 or via email at <a href="mailto:ecooper@sheldon-phillips.com" target="_blank">ecooper@sheldon-phillips.com</a>.

Senior Social Worker - Homeless Intervention Team

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Assistant Housing Officer - Lateral Move Permanent Grade 3 - £25,119 - £31,364 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This role is within the East voids Team based at 150-152 Kings Road, Tyesley B11 2AP. There will be a need to support other voids teams across the city as and when required to cover sickness &amp; annual leave. You will work within a dynamic team supporting a diverse range of customers undertaking viewings and moving into new accommodation, preparing lettings in a timely manner to ensure void turn around and performance KPIs are met. You will need to have eye and flair for attention to detail and be passionate in putting our customers needs first and providing a first class customer service. You will support and enhance the service for customers moving out of their homes. You will ensure that the service delivers against key directorate priorities and targets, as well as operating within cash limits set out in the council's financial plans and policies and procedures. You will assist the Housing Officer in providing a quality Void management Service end to end. All duties to be undertaken in accordance with the Department's desire to treat its residents and the public as valued customers. You need to be willing to learn and have transferable skills. No two days are the same the role is very interesting full training and support will be provided. A full valid driving licence is a requirement of this post. We welcome applicants who can speak various languages. Please see attached Job Description for further details. If you would like more detail on this post, please contact Azim Hussain on 07354 927631 or email <a href="mailto:azim.hussain@birmingham.gov.uk" target="_blank">azim.hussain@birmingham.gov.uk</a>. Any interested applicants can come over and shadow another Assistant Housing Officer so you can get a better understanding of the role. Please view the job description and person specification for further information; 2328 - Assistant Housing Officer JDPS.pdf You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Ref: BCC2328 We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Assistant Housing Officer - Lateral Move

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Housing Officer - Lateral Move Permanent Grade 4 - £32,076 - £39,186 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an opportunity to join Birmingham City Council's Housing Management Service and provide a real difference for the tenants of this city. This is a vital role ensuring the environmental cleanliness, maintenance and appearance of our neighbourhoods, estates, communal sites, blocks and associated assets. Managing staff and resources and working with partners, tenants and citizens to positively affect the local environment, to both internal and external areas. Managing the associated health and safety of staff, assets and service delivery ensuring that required procedures are in place and followed accordingly. The role will report to a Housing Manager and will work as part of a team. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Peter.Barratt via email <a href="mailto:peter.barratt@birmingham.gov.uk" target="_blank">peter.barratt@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check may be undertaken Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer GR4 JDPS.doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer - Lateral Move

About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Job Description #internal Housing Officer -Lateral Mover Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers) Permanent Grade 4 - £32,076 - £39,186 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Housing Officer Central Estate Services You will be responsible for the modernisation of the service, and the training of staff on the new modernisation processes. The role will require the preparation of regular performance reports to senior management by providing data analysis support and direct analysis of information. To achieve this, you will have a good understanding of data analysis techniques and the various presentation packages available within the Microsoft Suite of Applications. You will be able to use Microsoft products to a high standard. You will be responsible for training staff in new ways of working involving IT, producing training materials, information, and handouts. You will also be the first point of contact where staff are having difficulties. You will support the development of new and existing policies procedures based on new legislation or working practises as they arrive. You will also need to visit sites to ensure policies and procedures are being followed, offering support and direction where required. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: David Prosser : <a href="mailto:david.prosser@birmingham.gov.uk" target="_blank">david.prosser@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: HO JDPS GR4 BCC449 (2).pdf About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

16 Jobs in Stafford, UK