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Job Introduction Are you looking to find a new role in Learning and/or Organisational Development? Then look no further! This is one of five vacancies available in our fantastic team within People Solutions. If you are looking to join a team that is creative, innovative, future focused, dynamic and can work at pace then look at these amazing roles that are available now. This role is hybrid, depending on the needs of the organisation, depending on your day. Some days you'll be working from home, other days supporting the team either in person or virtually to enable us to offer an excellent customer experience. Main Responsibility Some of your responsibilities will include: <ul> <li>identifying and/or designing highly effective digital and distance learning solutions, products and programmes to fulfil identified learning requirements </li> <li>creating effective and appropriate on-brand learning materials and assets to be used through digital platforms and facilitate the online availability of relevant learning opportunities for all staff</li> <li>delivering products and solutions on time, to agreed quality standards, within agreed costs in order to support the delivery of the People Strategy across the council</li> <li>working effectively with People Services colleagues, key stakeholders, line managers and/or suppliers to design and deliver learning across the organisation and to evaluate impact and success</li></ul>The Ideal Candidate We are looking for diverse individuals who can bring their authentic selves, skills and behaviours to empower others to be the best they can be. If you have the right skills, behaviours and managerial experience in learning, training, organisational design and/or organisational effectiveness then please apply today. We support all applications especially from people that identify with one of the following - Disability confident scheme, armed forces covenant, care leavers, returners to work and carers. In support of inclusive recruitment, the recruiting manager will only see your anonymised application whilst shortlisting. For an informal chat about this role or any of our other four vacancies within the Learning and Development and Organisational Development team, please contact Dee Roberts-Molloy, Head of People Solutions at <a href="mailto:dee.roberts-molloy@staffordshire.gov.uk" target="_blank">dee.roberts-molloy@staffordshire.gov.uk</a>. Please apply as soon as you can as we may close this advert earlier than the closing date. Proposed interview dates: 22nd or 23rd October 2024. About Staffordshire County Council We are no ordinary county council: Our Values: The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead - that goes for your career too. Our benefits: We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire Our recruitment process: As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Learning and Development Officer

The role As a Service Coordinator you'll support customers who have complex needs and/or are experiencing multiple disadvantage including: substance use, mental health, offending and rough sleeping/homelessness. You'll co-ordinate their access to a wide range of services and lead on the design and delivery of a service coordination plan alongside the customer and other essential agencies. This is a fixed term role expected to last until March 2025 with the potential to last longer. Job requirements <ul> <li>Support customers with multiple and complex needs: - this may consist of homelessness or at risk of homelessness, substance use, offending, mental health, physical health.</li> <li>Lead on the customer's support package, coordinating essential services around that customer to ensure that the customer has the opportunity to engage.</li> <li>Develop and design individualised service co plans/support plans which involve internal and external services and the customer.</li> <li>Stay in touch with multi-agency team/support network, providing regular updates where necessary.</li> <li>Refer customers to appropriate services, encourage and support their engagement.</li> <li>Advocate for customer access into services and challenge barriers and exclusions that customers may face.</li> <li>Organise and chair multi-disciplinary team meetings with necessary services, striving to achieve fair access and positive outcomes for customers and to provide a positive platform for communication.</li> <li>Work closely with the Support Team Leader to promote Concrete's services, build positive relationships with the local community and help monitor and evaluate the service.</li> <li>Work flexibly to meet the needs of the customer and the service.</li></ul>What we're looking for <ul> <li>Educated to GCSE level and/or have a good level of maths and English.</li> <li>Experience supporting adults with complex needs, such as substance misuse, homelessness and ill mental health (or transferable skills you can bring to the role)</li> <li>Experience working with confidential and complex information, following data protection laws.</li> <li>Great communication, problem-solving, organisation and time management skills.</li> <li>Basic understanding of Microsoft Office, including Outlook, Word, Excel and Access.</li> <li>You'll have a passion for supporting those experiencing homelessness and other complex needs.</li> <li>You will have experience of risk assessing and support planning, including use of the outcome star.</li> <li>You will have advocacy skills and confidence to challenge decisions.</li> <li>You will have knowledge of necessary laws e.g. adult safeguarding, the Care Act 2014 and the Homeless Reduction Act 2017.</li> <li>Full UK driving license with own vehicle for work.</li> <li>DBS check.</li></ul>Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! We'll be interviewing as we go so might close the application process early if we find the right person. #Stoke #StokeonTrent #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

2 Jobs in Stoke-on-Trent, UK