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The role As an Independent Living Coach, you will provide advice and support to people who have experienced homelessness across our young persons, male and female 24/7 schemes. You'll work as part of a team to manage the day to day running of the scheme, supporting customers with tenancy management, signposting for additional support with housing, health and welfare. You will be allocated a main scheme base, with the expectation that you could be requested to cover shifts across all the schemes. Job requirements <ul> <li>Cover all reception tasks, including the phone, post and enquiries. Respond to neighbourhood concerns appropriately by recording details of any queries or concerns.</li> <li>Support new customers when they move in to make sure they understand their rights and responsibilities. Make sure they feel comfortable and informed about their agreement, the local area and other services.</li> <li>Support customers to manage their rent and service charge payments, including their benefits claims where necessary, arranging appointments with organisations such as DWP. Provide advice to customers on health, housing and other issues as necessary, signposting them to other agencies and accompanying them to appointments where appropriate.</li> <li>Maintain the safety and security of customers and the building by supervising the entrance and exit and undertaking regular health and safety checks of the rooms and communal areas.</li> <li>Deal with the immediate needs of customers as appropriate. Provide crisis intervention, defuse difficult or dangerous situations in a sensitive and effective way.</li> <li>Support with financial and administrative duties when needed.</li></ul>What we're looking for <ul> <li>Educated to GCSE level or with a good level of Maths and English.</li> <li>Some experience dealing directly with the public and/or clients or customers in a busy service environment.</li> <li>Some experience dealing with complex and difficult behaviours in relation to people facing multiple disadvantages.</li> <li>Knowledge of confidentiality and the importance of discretion in relation to maintaining professional boundaries.</li> <li>Knowledge of how to support vulnerable people make changes in their lives.</li> <li>Great communication skills.</li> <li>Genuine understanding and compassion for people without a home, who won't judge but will instead will empower and give them a voice.</li> <li>Flexible and adaptable.</li> <li>Able to work on a rota, including mornings, evenings and weekends and bank holidays including Christmas and New Year.</li> <li>Ability to work under pressure and manage multiple tasks and demands.</li> <li>Idea generation and implementation.</li> <li>DBS check.</li> <li>Full UK driving licence and use of your own vehicle for work.</li></ul>Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! We'll be interviewing as we go so might close the application process early if we find the right person. #Stoke #StokeonTrent #IndependentLivingCoach #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Independent Living Coach - Young Persons Support Worker

Job Description Job Title: Independent Living Support Worker Contract Type: Permanent Salary: £25,965.41 Per Annum (£27,112.48 is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: Three week rolling rota working shifts between 9am and 9pm, working one weekend in three. Location: Whitehaven Youth Foyer, Cumbria If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as an Independent Living Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with: <ul> <li>Experience of working with vulnerable people</li> <li>Experience of delivering structured support and risk management</li> <li>To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team</li> <li>An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.</li> <li>Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered Role Profile Supporting Customers: We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to make steps towards independence, by: <ul> <li>Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate</li> <li>Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances</li> <li>Engaging customers to meet agreed outcomes and develop life skills</li> <li>Assisting customers with day-to-day support and tenancy-related matters</li> <li>Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities</li> <li>Signposting customers to appropriate external support services, including interventions such as food banks and other community resources</li> <li>Supporting customers to be 'tenancy ready' to enable successful move on</li> <li>Supporting customers to be financially independent through budgeting plans and maximising income</li> <li>Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals</li> <li>Empowering customers to move towards self-management of their medication by following the medication procedure</li> <li>Leading on support initiatives including Group Work</li> <li>Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately</li> <li>Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform</li></ul>Service Delivery: <ul> <li>Facilitate the referral process into the service and assess potential new customers</li> <li>Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support</li> <li>Work with customers to maintain a safe environment by reporting repairs and health and safety concerns</li> <li>Clean and prepare rooms as appropriate</li> <li>Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with responsibilities for the safety of the service</li> <li>Develop and maintain local partnerships to provide a holistic range of support for customer</li> <li>Carry out day-to-day administration and operational duties</li> <li>Other Information:</li> <li>You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours</li> <li>You will be required to travel to different properties within the defined area as and when required</li> <li>Use the Lone Worker system as and when necessary</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc</li> <li>Deliver your role in line with Riverside company values - "Our Riverside Way"</li> <li>Participate in team meetings, attend regular supervisions and reflecting practice sessions</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely</li> <li>From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager</li></ul>Person specification Essential <ul> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs</li> <li>Experience of delivering structured support and risk management</li> <li>Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude</li> <li>Previous experience in positively resolving incidents</li> <li>Demonstrate initiative and confidence to make and act on decisions</li> <li>Competent administrative and IT skills (to be able to produce reports and other communications)</li></ul>Desirable <ul> <li>Knowledge of Psychological or Trauma Informed approaches to support</li> <li>Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results</li> <li>Knowledge of current benefit systems</li> <li>Experience of working in a care and support environment</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

Independent Living Support Worker

Specialist Housing (Independent Living) Team Leader A place to make things happen Location: Burnley, Hybrid with travel to schemes across the region as required. Salary: £37,006 per annum Permanent: 35 hours per week, Monday - Friday between 8am and 6pm. We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. We're also proud to be at the forefront of change. We're on a journey of transformation, finding new ways to support our customers - and our people. If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you at Accent. About the role As a Specialist Housing (Independent Living) Team Leader, you'll ensure that our Specialist Housing services are delivered efficiently, with the highest quality, and in line with customer needs. You'll deliver coaching, leadership, and accountability to ensure that colleagues and customers are safe, supported, highly satisfied with our services and performance targets are met. You will play a vital role in embedding customer-centric behaviours and promoting safe working practices. To view/download the full Specialist Housing Team Leader job description please click here. Salary The spot salary for the Specialist Housing (Independent Living) Team Leader post is £37,006 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you The ideal candidate will have CIH Level 4 Certificate in Housing or equivalent (or willingness to work towards it), proven experience in managing teams and delivering high quality housing and support services. Strong leadership skills with the ability to coach and inspire teams is key, along with in-depth knowledge of housing and specialist housing practices. You will have experience with performance management, excellent communication skills, the ability to write reports &amp; presentations, and be able to engage fully with customers and stakeholders. Specialist Housing (Independent Living) Team Leader Interviews 1st stage interview will take place on Monday 10th May. Successful candidates will be required to complete a Congruity questionnaire in advance of their 2nd stage interview. 2nd stage interviews will take place on Thursday 22nd May and will consist of a presentation and interview. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: "<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>". Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. We are excited about our future and if you are too, we'd love to hear from you.

Specialist Housing (Independent Living) Team Leader

The role You'll provide support and advice to young people who have experienced homelessness and other forms of social exclusion. You'll work with the team to manage the day-to-day running of the young person's 24/7 supported accommodation scheme and be the first point of contact for customers and visitors. Job requirements <ul> <li>Support customers to move into the service, completing detailed and thorough sign-ups to make sure young people know the rights and responsibilities of themselves and Concrete.</li> <li>Cover all reception tasks including the phone, post and reception enquiries.</li> <li>Support customers to manage their rent and service charge payments, including benefit claims where necessary.</li> <li>Maintain the safety and security of young people and the building by supervising the entrance and exit of the building, and undertaking regular health and safety checks.</li> <li>Arrange appointments for customers, for example with their GP or DWP and accompany them where appropriate. Provide advice to them on housing, health, welfare benefit claims and other issues as necessary.</li> <li>Work with the local community and respond to neighbourhood concerns or queries when needed.</li> <li>Support the service's income through the minimisation of void loss and arrears by reporting, monitoring and following up on maintenance jobs until completion. You'll also support with preparing void rooms for re-let and make sure the service is kept clean and tidy.</li> <li>Maintain a high standard of records, keeping all financial and admin systems up to date.</li></ul>What we're looking for <ul> <li>Educated to GCSE Level or with a good level of maths and English.</li> <li>Some experience dealing directly with the public and/or clients or customers in a busy service environment.</li> <li>Experience dealing with complex and difficult behaviours in relation to young people facing multiple disadvantages or the willingness to develop these skills.</li> <li>Great communication and administrative skills. </li> <li>Someone with a genuine understanding and compassion for people without a home, who won't judge but instead will empower customers and give them a voice.</li> <li>Someone who is flexible and adaptable, able to work to a rota that includes early mornings, afternoons and evenings.</li> <li>DBS check.</li> <li>Someone with a full UK driving license who is able to use their own vehicle for work purposes.</li></ul>Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! We'll be interviewing as we go so might close the application process early if we find the right person. #Stoke #StokeonTrent #HousingSupportCoach #YoungPeople #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Housing Support Coach - Young Persons Support Worker

£23,810 per annum base salary Permanent, 37.5 hours per week Middlesbrough In addition to your salary, you will be entitled to an addition £410 by working the standard on-call and sleep shift rota, you will also have the opportunity to increase this if you so choose. You're caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You'd also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to North Ormesby Road as a Recovery Worker. North Ormesby Road is a mental health, supported housing service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That's where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we'll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it's developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing's for sure - you will have every chance to shine. No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you'll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties. In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities To review the Job Description please click here. We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group. This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. When applying, please upload a CV and supporting statement which should clearly outline your skills and experience. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation. Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough. We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.

Recovery Worker - Supported Housing (Middlesborough)

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Duties <ul> <li>Responsible for customer services including complaint resolution</li> <li>Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.</li> <li>Attend all contract meetings and report back to the Head of Region</li> <li>Monitor parts usage and credit returns to procurement department</li> <li>To ensure compliance is met on all contracts</li> <li>Responsible for all financial invoicing on time and chargeable works management</li> <li>Ensure letter procedure is adhered to and take full responsibility for no access procedure</li> <li>Achieving and maintaining 100% compliance on servicing programmes</li> <li>Manage key functions and roles within the Region</li> <li>Be the main link with our clients in terms of contract management</li> <li>Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service</li> <li>Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen</li> <li>Assist in the preparation of bidding and contracting for new work</li> <li>Heavily involved in recruiting and monitoring probationary periods</li> <li>All associated ad-hoc administrative duties</li> </ul>The successful candidate will have <ul> <li>Previous Area Manager experience preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Highly proficient in MS Office, in particular Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Wokingham Yearly salary £50,000 - £55,000 Employment type Full-time

Area Manager - Domestic Gas Social Housing Contracts

£25,089 - £27,069 per annum Permanent, 37 hours per week Solihull Do you have an understanding of homelessness, alcohol and health related issues, and experience of working with adults in an addictions, housing or social care setting? All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Floating Housing Support Practitioner Right now, one of our partners, Aquarius Action Projects, is looking for a Floating Housing Support Practitioner to join their team. Solihull Integrated Addiction Service (SIAS) is a partnership between four organisations jointly responsible for the delivery of the drug, alcohol, homelessness and gambling services, in the Borough of Solihull. We offer services for adults who use or are affected by substance use, homelessness and gambling. Your challenge? As a Floating Housing Support Practitioner you will be working with clients who are vulnerably housed or homeless, working in clients' homes and various locations to support clients in addressing their substance needs, finding accommodation and being able to live independently. The service covers support for clients who are homeless and at risk of becoming homeless, as well as a more structured longer term floating support service to enable clients to maintain their tenancies. You will understand the barriers clients face to accessing services, and the impact substance use has on sustaining accommodation. We are looking for an energetic and confident self-starter, you have a qualification in health/social care, youth or community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we'll consider candidates with experience of working in the substance misuse and housing and homeless field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. What's more, you have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office. You will need to be able to work flexibly in terms of working hours to support your clients. Due to the nature of the role, a driving licence and access to a car is desirable. In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities. To review the Job Description please click here. We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a Black, Asian and those in Minority Ethnic background. This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply. When applying, please upload a CV and supporting statement which should clearly outline your skills and experience. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation. Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough - a large charity that specialises in mental health, alcohol, drugs and related areas.

Floating Housing Support Practitioner (Solihull)

The role As an Intensive Housing and Substance Use Worker, you will provide support for customers to access accommodation alongside substance use recovery and treatment options. You'll create and deliver specialist support packages and housing plans to ensure that customers have access to appropriate accommodation, substance use treatment and support to maintain their accommodation and recovery. You'll oversee a personal budget to use creatively - to overcome barriers to housing and treatment that customers may face. Job requirements <ul> <li>Be the lead in a customer's support. Establish their risk, need and requirements, before coordinating essential accommodation, substance use services, mental health support and other relevant services depending on the customer's needs.</li> <li>Advocate for the customer's access into services, challenging any barriers and exclusions that they may face.</li> <li>Encourage their engagement in both internal and external services, and think creatively to come up with solutions to overcome a lack of engagement.</li> <li>As appropriate, work with customers to set, manage, and spend a personal budget to achieve the objectives set out in their support plan.</li> <li>Organise and chair multi-disciplinary team meetings with a range of professionals from relevant statutory, voluntary and community services, striving to achieve fair access and positive outcomes for customers.</li> <li>Develop and maintain an in-depth knowledge of the local services available for people with multiple and complex needs.</li></ul>What we're looking for <ul> <li>Educated to GCSE level and/or have a good level of maths and English.</li> <li>At least 2 years' experience of supporting adults with complex needs such as substance use, homelessness, mental health, offending and other vulnerabilities.</li> <li>Experience working with confidential and complex information, following data protection laws.</li> <li>Managing complex and difficult situations in relation to people.</li> <li>Liaising with and co-ordinating the work of several individuals and/or agencies to achieve effective outcomes.</li> <li>Ability to manage a personal budget and use this innovatively.</li> <li>Have knowledge of working within professional boundaries, standards, and safeguarding practices.</li> <li>Great communication, problem-solving, organisation and time management skills, being able to prioritise high risk cases.</li> <li>Basic understanding of Microsoft Office, including Outlook, Word, Excel and Access.</li> <li>Ability to travel to multiple buildings with a full UK driving license and willingness to use own vehicle for business purposes, with business insurance.</li> <li>Ability to work flexibly including mornings, evenings and occasional weekends including bank holidays.</li> <li>DBS check.</li></ul>Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! We'll be interviewing as we go so might close the application process early if we find the right person. #Stoke #StokeonTrent #FullTime #GreatBenefits #JobsThatGiveBack #SubstanceUse #Homelessness #ComplexNeeds #IntensiveSupport #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Intensive Housing and Substance Use Worker

The Vacancy We're VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! We're looking for Activity Volunteers age 18+ to join our teams working with older people across Hampshire. You can volunteer as much or as little as you like and are able to commit to. As a volunteer, you'll benefit from: <ul> <li>Enhanced DBS Certificate - subject to status</li> <li>VIVID training and development in your role</li> <li>Support from the Independent Living and Customer Engagement teams throughout your volunteering journey</li> <li>Expenses for travel</li></ul>As an Activities Volunteer, you'll work with our Independent Living Activities Officer to support in preparing and delivering activities to our customers living in extra care and sheltered housing schemes, ensuring that customers' wants and needs are at the heart of what we do. Previous experience of working with vulnerable people is desirable, as well as a good understanding of the needs of older people in general, but we will provide all of the training you need. If you're applying to volunteer somewhere further away from home, you will need your own form of transport, but travel expenses will be provided. The Company We're a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home, and from the moment customers move into their VIVID home we're here to help with that and more. Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term, and this means in the quality, safety and energy efficiency of existing homes and neighbourhoods, with a firm focus on improving services so they're easy to use and access by our customers. We're addressing the shortage of affordable housing in the south, building the right type of homes to meet the needs of our local communities. We're the fifth largest developer of new homes amongst housing associations in England, having built over 1,500 last year. This is summed up in our vision "More homes, bright futures". Living VIVID We're ranked 91 in the Top 100 Best Companies to Work For and ranked 12 amongst housing associations. As a 'people' business, we work hard to create a high-performing and fun working environment. We invest in our people's development, whilst looking after their wellbeing with our award-winning initiatives. Buy / sell annual leave Pension scheme Smart working From 26 days holiday per year Private medical / medicash benefits Enhanced paternity / maternity leave Qualification funding support Electric car scheme Previous Next We're committed to diversity and inclusion, and want people from all walks of life to apply for our vacancies. We're a disability confident leader with disabled-friendly offices and we'll make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form. If you need additional support with your application, please get in touch with us on 02392 896758 or email <a href="mailto:HRrecruitment@vividhomes.co.uk" target="_blank">HRrecruitment@vividhomes.co.uk</a>. We'll be happy to help.

Independent Living Activities Volunteer

JH Bristol is a trading name of the charity Julian House, a well-established provider of accommodation and support services for people affected by homelessness across the South West of England. We have chosen to operate under the name JH Bristol in this area to avoid confusion with Julian Trust, another charity providing support for homeless people in Bristol. If you are successful in your application, you will be employed by Julian House but working under the sub brand of JH Bristol. Job Role: Supported Housing Case Coordinator (Bristol Framework) Salary: £25,235 per year Hours: Full-time 37.5 hours per week Contract type: Permanent Location: Bristol Additional information: <ul><li>On-call (1 in 4 weeks), £105/week when on-call</li></ul>The Role: As a Case Coordinator, you are required to work with the clients to maintain units of accommodation to a high standard of health and safety and work closely with them to establish effective management of personal finances for example, supporting the client to complete benefit claims and budgeting. The Case Coordinator is responsible for maintaining accurate and timely records of all client interactions and where necessary supporting the Service Manager and Regional manager in reporting to partners and funders. Responsibilities include: <ul><li>Progress and track referrals made into the service and outcomes for service users moving on from service via our case management system and the Bristol HSR (housing support register) </li><li>Complete needs assessment/risk assessment for clients leading to the delivery of key elements of support plans which meet individual client need </li><li>Ensure all new clients moving into the service understand their rights and responsibilities and the conditions of their licence agreement and have a valid Housing Benefit claim in place. </li><li>Ensure that all clients are provided with a high-quality person-centred service which takes a strength-based and trauma-informed approach. </li></ul>Qualifications / Requirements: <ul><li>A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel to work</li><li>Understanding of the causes of offending, homelessness and social exclusion and approaches which seek to address these </li><li>Empathy and understanding of the needs of JH Bristol Service Users. </li><li>Working with people with complex needs and challenging behavior </li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Sliding salary scale with salary increases every year for the first 3 years</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with George (Recruitment Specialist) on <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Supported Housing Case Coordinator (Bristol Frameworks)

£23,810 per annum Permanent, 37.5 hours per week Liverpool You're caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You'd also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough's Derwent Square as a Recovery Worker. Derwent Square is a mental health project, that offers supported housing to 5 Residents. We are currently working to a recovery model and our aim is to provide stability and environment to learn skills that will promote independence in the customer. We provide a range of support services for people with mental health to access their local community, including living skills, support with medication management and peer support through individually tailored support plans. Our ultimate goal is to empower our customers with the skills for them to flourish in an independent setting. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That's where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we'll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it's developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing's for sure - you will have every chance to shine. No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you'll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties. In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation. To review the Job Description please click here. We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group. This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. When applying, please upload a CV and supporting statement which should clearly outline your skills and experience. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation. Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough. We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.

36 Supported / Sheltered housing Full time Jobs