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Join Our Team as a Housing Manager! About Us: Active Prospects is an award-winning charity which supports around 400 people each year in the south-east who have a learning disability, mental health need or are autistic. This year we were proud to win Employer of the Year at the National Learning Disability &amp; Autism Awards. We are looking for a Housing Manager to work in conjunction with, and to support the Property and Maintenance team. Role &amp; Responsibilities: <ul> <li>Lead and support the delivery of high-quality, customer-focused housing management services</li> <li>Manage complex tenancy and estate issues and support continuous service improvements across the organisation</li> <li>Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy</li> <li>Liaise with external agencies, legal representatives, and local authorities</li> <li>Develop and implement strategies, policies, procedures and service improvements within tenancy support</li> <li>Advance knowledge of housing legalisations/regulations and conflict resolution</li> <li>Ensure compliance with Regulator of Social Housing standards</li> <li>Line manages maintenance/compliance team to ensure responsive repairs are dealt in accordance to the SLA</li></ul>Responsibilities will also include: <ul> <li>Support the people we support to set up and maintain a home and tenancy</li> <li>Undertake housing assessments, record meetings and take detailed support notes during support visits</li> <li>Carry out estate inspections, liaise with contractors, and ensure safety and statutory compliance checks are up to date.</li> <li>Assist the people we support to manage their finances and welfare benefit claims, particularly housing benefit, universal credit, disability benefits and DLA/PIP</li> <li>Advise people we support on access to local community organisations, resources, activities and employment opportunities</li> <li>Support with maintaining a safe home environment for the people we support and assist in reporting maintenance issues and concerns</li> <li>Assist and support the people we support to meet rent and service charges obligations to landlords</li> <li>Organise monthly tenancy meetings in liaison with service managers</li> <li>Authorise legal action for rent arrears and represent the association in court where required</li> <li>Administer the provision of comprehensive information to the people we support in relation to service charges, annual uplifts of rent and contracts</li> <li>Ensure Active Prospects housing stock is managed to a high standard and compliant with Decent Home Standards and Awaab's Law.</li> <li>Investigate incidents of nuisance and anti-social behaviour, keeping relevant parties informed and maintaining accurate records</li> <li>Work with the Director of Property and external consultants on the Environment policy</li> <li>Ensure regular health and safety checks in properties to ensure tenancy agreements are upheld and properties remain safe and secure</li></ul>The successful candidate will have the following Knowledge, Training &amp; Experience: <ul> <li>Experience of working as a Housing Manager within registered social housing, charities and local authorities with minimum of 5 Years experience.</li> <li>Excellent knowledge of housing legislations and regulation within Housing Support, evictions, housing benefits and other welfare benefit claims</li> <li>Qualified with professional housing qualification with Chartered Institute of Housing (CIH) Level 4 Certificate for the Housing Profession.</li> <li>Experience leading and supporting initiatives that help tenants access benefits and financial help</li> <li>Have a passion for involving people we support in every aspect of their service</li> <li>Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required</li> <li>Own a Full Driving Licence and be able to use own vehicle for business use</li></ul>What are you waiting for? Apply today or contact us directly on <a href="mailto:recruitment@activeprospects.org.uk" target="_blank">recruitment@activeprospects.org.uk</a> and 01737 924102 to speak to a friendly Recruitment Advisor. Please note: <ul> <li>all offers are subject to satisfactory completion of our pre-employment compliance standards </li></ul>

Housing Manager

Job Title: Tenancy Manager Location: The Meadows, Camberley (2 days from home) Brand: LRG Salary: £25,000 basic plus £1k objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm About LRG: LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in The Meadows, Camberley. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul><li>You'll be expected to provide excellent levels of both telephone and written communication.</li><li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li><li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li><li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li><li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li><li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li><li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li><li>To maintain high levels of communication to internal and external customers</li><li>To act as a consistent contact point for our non managed clients</li></ul>What are we looking for: <ul><li>Excellent communication, written and verbal</li><li>Professional telephone manner</li><li>Organisational skills, time management and attention to detail</li></ul>What we can offer you: <ul><li>Proven track record for career growth and advancement within the company</li><li>Market leading training and ongoing professional development</li><li>Access to a diverse portfolio of properties</li><li>Supportive and collaborative team environment</li></ul>Benefits: <ul><li>Competitive base salary and additional incentives</li><li>Quarterly and yearly awards including trips abroad</li><li>Salary sacrifice pension scheme</li><li>Generous Holiday allowance, increasing by 1 day per year based on service</li><li>Excellent Parental leave and newly introduced Fertility policy</li><li>Staff discounts</li></ul>LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Tenancy/Property Management Locations Camberley, United Kingdom Employment type Full-time Driving Licence Required No

Tenancy Manager

<h4>About the Role</h4>Are you looking for a role where you can make a real difference to local communities? Join us as a Housing Development Assistant and play a key part in delivering high-quality homes and regeneration projects across the borough.This is an exciting opportunity to work within our Housing Development Team, supporting the delivery of new build, mixed-use, and refurbishment schemes that improve lives and create vibrant neighbourhoods.<h4>What You’ll Do</h4><ul><li>Assist in managing and delivering housing development projects.</li><li>Identify development opportunities within existing housing stock.</li><li>Provide excellent customer service, offering advice and solutions to residents.</li><li>Maintain accurate project records, risk logs, and trackers.</li><li>Co-ordinate handovers and monitor defects during the 12-month period.</li><li>Organise public relations events for new developments and support marketing activities.</li><li>Prepare reports for governance meetings and assist with grant funding applications.</li></ul><h4>What We’re Looking For</h4><ul><li>Strong organisational skills and ability to manage competing priorities.</li><li>Excellent communication and customer service skills.</li><li>A proactive, problem-solving approach with attention to detail.</li><li>Ability to work collaboratively with internal teams, contractors, and stakeholders.</li><li>Commitment to equality, diversity, and confidentiality.</li></ul>Experience in housing development or project support is desirable, but we welcome applications from candidates with transferable skills and a passion for making a difference.<h4>Why Join Us?</h4><ul><li>Be part of a team delivering real impact for local communities.</li><li>Enjoy a supportive and collaborative working environment.</li><li>Access professional development opportunities.</li><li>Competitive salary and benefits package.</li></ul>Ready to make a difference? Apply today and help us build homes and communities that matter.If you’re ready to make your mark and play a key role in new sustainable homes across the borough, we’d love to hear from you.This is a hybrid role – mixture of home and office working.This post is a full-time role at 37 hours per week. However, all applications will be considered.For an informal discussion about the post, please contact Louisa Blundell, Housing Development Manager on 01483 523205.We do not accept CVs without a completed application form. Strictly no agencies please.Closing date for applications: 9pm on Monday 15 December 2025.Interview date:&nbsp;To be confirmedPlease note we do not accept applications after the time given on the advert.Further information on this vacancy<ul><li><a href="https://ats-waverley.jgp.co.uk/vacancies/327117/documents/772953" target="_blank">Recruitment Pack - Join our Team at Waverley</a></li><li><a href="https://ats-waverley.jgp.co.uk/vacancies/327117/documents/772956" target="_blank">Job Description</a></li></ul>

Housing Development Assistant

Building Maintenance Surveyor Are you an experienced Building Surveyor looking for a new challenge? Do you want a role which will allow you to contribute positively to your community and help a range of people with different needs? Elmbridge's Asset Management and Property Services (AMPS) team is recruiting, and we need an experienced and committed person to help us make a difference in Elmbridge; we need you! Join Asset Management and Property Services team where you will use your building and maintenance surveying expertise to enhance the team's service and delivery. Our AMPS team consists of three elements - facilities, estates and building and maintenance. We provide high quality property and facilities advice on all levels to ensure a cost effective and statutory compliant estate, which makes the best use of its assets whether they are operational assets used for service delivery or investment. The work is varied, for example you will be: <ul><li>undertaking and providing a range of building surveying advice including inspections, surveys, defect analysis and feasibility studies</li><li>liaising and communicating with colleagues and stakeholders to ensure projects are properly co-ordinated and executed on time and to budget</li><li>working to increase the energy efficiency of our property assets through a sustainable strategy of building maintenance</li></ul>You will enjoy an innovative and creative team who are hardworking and passionate about delivery but at the same time celebrate their successes and work cohesively with other teams in the organisation. About you As well as having extensive experience and working knowledge of drawing software, you will have experience of: <ul><li>defect diagnosis and identifying repair solutions</li><li>procurement processes</li><li>managing project budgets, cost analysis and cost reporting</li></ul>You will be equally comfortable working independently as in a team, as well as being: <ul><li>committed to quality service</li><li>experienced in dealing with a high workload and the ability to prioritise different tasks</li><li>appreciative of the value of clear and timely communications</li></ul>About us We know we ask a lot, but the good news is that we give a lot too. <ul><li>Flexibility: We know you have to juggle work and life commitments and we are happy to discuss the right mix for you and us.</li><li>Wellbeing: When you thrive Elmbridge thrives, which is why we have developed a strong and varied wellbeing programme for our employees.</li><li>Learning and development: We all know learning is an ongoing journey and we will support you by creating a bespoke learning and development plan.</li></ul>What else? Did we mention you will have your birthday off, and that we close between Christmas and New Year, no annual leave required! If you would like to talk to us about the role, please contact Simon Morris, <a href="mailto:smorrris@elmbridge.gov.uk" target="_blank">smorrris@elmbridge.gov.uk</a> Closing date: Friday 9th January 2026 at 9am. Interviews: w/c 19th January 2026. What are you waiting for? #JoinUs! Equal Opportunities Elmbridge Borough Council - Working for Equality. We welcome applications from all sections of the community. If you require any adjustments to be able to engage in the recruitment process for this role, please let us know by emailing <a href="mailto:humanresources@elmbridge.gov.uk" target="_blank">humanresources@elmbridge.gov.uk</a> How to apply Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete but we have prepared some guidelines to help you with the application as it's such an important part of the process. <a href="https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form" target="_blank">https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-applica…</a> To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer. Further information on this vacancy <ul> <li>Recruitment Pack 2025</li> <li>Job Description / Person Specification</li> </ul>

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