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Permanent, Full Time Field Based with travel - covering Stoke, Crewe, Congleton, Newcastle-Under-Lyme £26,250 per annum + Car + Excellent Corporate Benefits Package On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC). We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Our Housing Officers (HO's) are responsible for ensuring compliance with the AASC Contract, company policies, processes, and procedures through their liaison with Staff, Service Users, Landlords, External Agencies and Partners. Ensuring that the property within the allocated location is safe, habitable, fit for purpose and fully equipped in accordance with AASC Standards. This role is suited to someone with a solid work history dealing with people face to face and enjoys a demanding workload where you get to utilise your organisations skills whilst remaining calm under pressure and supporting our service users. You will be expected to take on a range of responsibilities such as: <ul> <li>Complete a Monthly Inspection of all Properties within the allocated portfolio in accordance with the standard defined within the AASC Contract and property standards guide</li> <li>Manage on-boarding and withdrawal of properties within allocated portfolio in accordance with the Housing Officer Local Operating Procedures (LOP)</li> <li>Report all property faults identified, correctly categorising them for appropriate response</li> <li>Complete all minor Property repairs within the scope enabled by training, experience and the toolkit and spares provided</li> <li>Administration of operational cash to enable the completion of tasks such as topping up of utility meters &amp; emergency cash payments</li> <li>Respond to customer complaints</li></ul>What you'll need to do the role Due to the nature of the role Security clearance at Counter Terrorism Check level and Criminal Record Bureau checks are required (all offers of employment are subject to security clearance checks and approval by the Home Office). Whilst experience in a previous property related role is beneficial, this isn't a requirement, more importantly is your desire and enthusiasm to make a difference. You will be expected to take on a variety of tasks to support our service users and some may be challenging - dealing with anti-social behaviours, medical needs, management of child safeguarding needs etc. You will have strong communication skills and be confident managing conflict. Why Serco A place you can make an impact: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives A place you can count on: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. A place for you: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer <ul> <li>Pension up to - 6%</li> <li>Employee Assistance Programme</li> <li>Chance to contribute to innovation in the public services</li> <li>A company passionate about diversity and inclusion</li> <li>Serco Benefits package </li> <li>A safe and supportive culture</li></ul>#aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Housing Officer

Maninplace has been responding and supporting people who present as homeless or rough living in Telford for over 17 years. Our staffing team is committed to providing a safe environment that enables customers to develop their confidence, self-esteem and to help them reach their full potential. As a "Housing Officer" you will be part of a dedicated team ensuring we provide a high-quality temporary accommodation service that reduces the risk of a return to homelessness or rough living for customers accessing our provision. The successful candidate must be able to confidently work as a lone worker, they will be flexible, highly self-motivated, and able to turn their hand to all aspects of the role, all while bringing a strong contribution to the organisation. Every aspect of the role will maintain a person-centred approach that supports all customers in a choice-based environment. Your tenacious and resilient nature will ensure every task is completed to a high standard and will promote the wellbeing and confidence of customers accommodated within the service. Hours of Work <ol><li>40 hours per week. </li><li>Working shifts will be between the operating hours of 0900 - 1900 and will include a share of weekend shifts. </li><li>Maninplace operates 365 days a year, therefore shifts will include bank holiday and festive period working. </li></ol> Salary &amp; Benefits <ol><li>£25,667.20 per annum. Pay is annualised so you will receive 12 equal payments on the 27th of each month. </li><li>Statutory annual leave entitlement </li><li>1 day recognition after 1 year of service. </li><li>Any break entitlement will be paid to take on site. </li><li>Mileage allowance of 45p per mile for in work travel. </li><li>Organisation rebate for signing up to DBS update service. </li><li>After successful completion of a probationary period, the following benefits apply: </li></ol> <ul><li>Company contributions to pension scheme </li></ul><ul><li>Mental health and wellbeing support service </li></ul><ul><li>24-hour virtual / phone GP service </li></ul><ul><li>Healthy Lifestyle reward scheme - offering discounts with retailers, services, and leisure facilities </li></ul><ul><li>Local discounted bus travel </li></ul><ul><li>Employee discounted subscription for Microsoft Office 365 </li></ul><ul><li>Short-term sickness pays and attendance reward </li></ul>Qualifications &amp; Experience <ol><li>Qualifications at level GCSE or above in English, Maths. Experience in housing/supported housing or homelessness provision would be advantageous. </li><li>You will be required to hold a Full UK driving licence and have use of your own vehicle, with business use insurance cover (evidence required at induction). (This may already be included within your existing policy, insurer dependant. Please check with your policy provider). </li><li>Enhanced DBS Certificate is required for all applicants. </li></ol> Location of Work Working at company property locations throughout the borough of Telford and Wrekin.

Housing Officer Days

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. We have an exciting opportunity for an Recovery Coordinator to join our Walsall team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working as part of the Behavioural Change Team at CGL Walsall, The Beacon Location: Walsall Full Time Hours: 37.5 per week Full time Salary Range: £27,449.53 - £31,529.41 Dependent on experience (based on full time hours, pro rata for part time hours) Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Anne Brunozzi | <a href="mailto:anne.brunozzi@cgl.org.uk" target="_blank">anne.brunozzi@cgl.org.uk</a> | 07976161749 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

This is an exciting opportunity to work with those who are vulnerable and homeless, to ensure their safety and wellbeing in the community they live in. You will be part of a dedicated team responsible to ensure those housed by Maninplace across the borough of Telford and Wrekin, feel safe and are safe. As part of this dedicated team, you will be part of the first response to out-of-hours emergencies working with your fellow employees to provide swift and appropriate action. You may also play a part in responding to customer referrals made to the organisation, ensuring customers coming into Maninplace accommodation outside of normal working hours. Hours of Work <ul><li>Average of 42 hours per week.</li><li>Shift working pattern of 4 nights on and 4 nights off 12 hour shifts.</li><li>Working hours range from 6pm- 6am and 9pm - 9am</li><li>Maninplace operates 365 days a year, therefore shifts will include bank holiday and festive period working</li></ul>Salary &amp; Benefits <ul><li>£26,950.56 per annum. Pay is annualised so you will receive 12 equal payments on the 27th of each month. </li><li>Statutory annual leave entitlement</li><li>1 day recognition after 1 year of service.</li><li>Any break entitlement will be paid to take on site. </li><li>Mileage allowance of 45p per mile for in work travel.</li><li>Organisation rebate for signing up to DBS update service.</li><li>After successful completion of a probationary period, the following benefits apply:</li></ul><ol><ol><li>Company contributions to pension scheme</li><li>Mental health and wellbeing support service</li><li>24-hour virtual / phone GP service</li><li>Healthy Lifestyle reward scheme - offering discounts with retailers, services, and leisure facilities</li><li>Local discounted bus travel</li><li>Employee discounted subscription for Microsoft Office 365</li><li>Short-term sickness pays and attendance reward</li></ol></ol> Qualification and Experience <ul><li>Qualifications at level GCSE or above in English, Maths. </li><li>Experience of CCTV operation is desirable but not essential. </li><li>Must be computer literate with experience of using Microsoft Office Word, Excel &amp; Outlook. </li><li>Enhanced DBS Certificate is required for all applicants</li></ul>Responsible to Night-Time Team Leaders Location of Work Working at various Maninplace properties and responding to business needs across the borough of Telford and Wrekin.

Housing Officer Nights

Job Title - Support Worker Location - Chapter House - West Bromwich Hourly Pay - £12.14PH Contract type - Permanent 35 hours per week Working hours-7am-3pm or 1pm -9pmWorking 5 days out of 7 which include Bank hols and weekend About us - Chapter House is a 24 hourSupported housing project. Our supported housing project is based in West Bromwich and is temporary accommodation, for single homeless people who have support needs. Each person`s stay is for up to one year. GSA has policies in place that ensure each person living within their property receives the same opportunities, support and chance to better themselves and their general lifestyle. About the Service Members of staff work with the client as their `keyworker`. Clients work with their keyworker to evidence that they are meeting their support needs and that can maintain their tenancies so that they can move on to independent accommodation. The keyworker assists each Client in identifying their support needs and empowering them to acquire the skills to achieve their objectives as set out within the support plan which is reviewed monthly with their key worker. Our purpose We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently. Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life. Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen. Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are:<ul> <li>We believe our customer is everything</li> <li>We are one team</li> <li>We are supportive and caring</li> <li>We are business-minded for social purpose</li> <li>We are curious and ambitious.</li> </ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP). GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site. How to apply If you wish to apply for this role please email a copy of your up to date CV to [email protected] . It is also recommended that you make your current Line Manager aware of any roles you are applying for within the organisation. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

5 Jobs in Telford, UK