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Job Description Salary range: £58,461 - £65,181 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations from time to time (There is a requirement to attend the offices in Wembley or Court at least three times per week). Join an exciting Legal Service Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post In our Housing Litigation Team, we are looking for a Senior Civil Litigation / Homelessness Lawyer: <ul> <li>To actively support the management of the department.</li> <li>To provide high level and proactive expert legal advice on Civil Litigation/homelessness matters to the Council, its members and officers and to be a point of contact for members and senior officers on legal matters pertaining to Civil litigation/homelessness.</li> <li>To attend court or tribunals or public inquiries as a Senior Lawyer and in particular, conduct high quality advocacy.</li> <li>Advising the Council and senior officers on Housing Law and related matters</li> <li>Allocation of work to appropriate members of staff</li> <li>Monitoring the quality of work undertaken by the team</li> <li>Managing a team of around 4 and ensuring adequate training and development</li></ul>The Person The successful Senior Civil Litigation / Homelessness Lawyer will possess: <ul> <li>A current practising certificate (either as a Barrister, Solicitor or FCILEX (with litigation Practice rights). </li> <li>A can-do attitude with the confidence to lead a team.</li> <li>Strong experience in all matters relating to housing law/Civil Litigation</li> <li>Ability to anticipate problems and solve them accordingly.</li> <li>Must be dependable and self-reliant.</li></ul>Why join us? We know people achieve their best when they feed valued. At Brent, you'll benefit from: <ul> <li>Up to 33 days annual leave (depending on length of service) plus bank holidays</li> <li>Excellent pension with generous employer contributions (LGPS)</li> <li>Hybrid and flexible working options available for most roles</li> <li>Supportive family-friendly policies for parent, guardians, and carers</li> <li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li> <li>Financial support such as education sessions, childcare deposit loans, and season ticket loans</li> <li>Travel perks including Zipcar access, affordable parking nearby, a Cycle to Work scheme, and great onsite facilities</li> <li>Learning and development opportunities to help you grow your career</li> <li>Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment</li> </ul>Closing date: 12 January 2026 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us. Job Description

Senior Homelessness Civil/Litigation Lawyer

Join an exciting Legal Service Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post In our Housing Litigation Team, we are looking for a Senior Civil Litigation / Homelessness Lawyer: <ul><li>To actively support the management of the department.</li><li>To provide high level and proactive expert legal advice on Civil Litigation/homelessness matters to the Council, its members and officers and to be a point of contact for members and senior officers on legal matters pertaining to Civil litigation/homelessness.</li><li>To attend court or tribunals or public inquiries as a Senior Lawyer and in particular, conduct high quality advocacy.</li><li>Advising the Council and senior officers on Housing Law and related matters</li><li>Allocation of work to appropriate members of staff</li><li>Monitoring the quality of work undertaken by the team</li><li>Managing a team of around 4 and ensuring adequate training and development</li></ul>The Person The successful Senior Civil Litigation / Homelessness Lawyer will possess: <ul><li>A current practising certificate (either as a Barrister, Solicitor or FCILEX (with litigation Practice rights). </li><li>A can-do attitude with the confidence to lead a team.</li><li>Strong experience in all matters relating to housing law/Civil Litigation</li><li>Ability to anticipate problems and solve them accordingly.</li><li>Must be dependable and self-reliant.</li></ul>Why join us? We know people achieve their best when they feed valued. At Brent, you'll benefit from: <ul><li>Up to 33 days annual leave (depending on length of service) plus bank holidays</li><li>Excellent pension with generous employer contributions (LGPS)</li><li>Hybrid and flexible working options available for most roles</li><li>Supportive family-friendly policies for parent, guardians, and carers</li><li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li><li>Financial support such as education sessions, childcare deposit loans, and season ticket loans</li><li>Travel perks including Zipcar access, affordable parking nearby, a Cycle to Work scheme, and great onsite facilities</li><li>Learning and development opportunities to help you grow your career</li><li>Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment</li></ul>Closing date: 12 January 2026 (23:59) Additional Information Location: Civic centre and other locations from time to time (There is a requirement to attend the offices in Wembley or Court at least three times per week). If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.

We adopt an 'anonymous recruitment' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage. About the vacancy Vacancy ID: 2645 Organisation: Carmarthenshire County Council Number of vacancies: 1 Contract type: Temporary/Secondment - Full Time Contract end date: 30 November 2026 Location: Llanelli Grade: Grade E Salary: £26,403 - £29,540 If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata'd accordingly Hourly Rate : £13.69 - £15.31 Contract Hours 37 Come and join our team An exciting opportunity has arisen for a motivated and enthusiastic individual to join our team within the Housing division. We provide older persons accommodation for the over 55s to live within a supported environment. The Sheltered Housing Officer role requires a person-centred approach to promote and maintain independent living. The post holder will require a level of self-motivation and initiative, working independently and/or part of a team. We are seeking a dedicated and compassionate Sheltered Housing Officer. The ideal candidate will be responsible for providing support and assistance to tenants living in sheltered housing schemes, ensuring their safety, well-being, and quality of life. Part of the role will include Health, Safety and fire management responsibility. For an informal discussion, please contact Sian Stephens, Supported Housing Team Lead on 01554 899325 <a href="mailto:SStephens@carmarthenshire.gov.uk" target="_blank">SStephens@carmarthenshire.gov.uk</a> We look forward to receiving your application. Job Description: Supported Housing Officer - 11.2025.pdf - 123KB Opens in a new window DBS level: An Enhanced Disclosure and Barring Service (DBS) check will be requested for this job Welsh language level - verbal Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level Closing Date: 11/01/2026, 23:55 The Rewards We offer an excellent benefits package including: <ul><li>Competitive salary </li><li>Automatic enrolment into the Local Government Pension Scheme</li><li>Generous annual leave entitlement with the option of purchasing addition annual leave</li><li>Access to staff health and wellbeing support</li><li>Personal development and career progression </li><li>Staff discount schemes and other benefits e.g., cycle-to-work scheme</li><li>Flexible working and family friendly policies </li></ul>Additional Information We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool. Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: <a href="https://www.gov.uk/prove-right-to-work" target="_blank">https://www.gov.uk/prove-right-to-work</a>. lease Note: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted. How to Apply: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email: <a href="mailto:jobs@carmarthenshire.gov.uk" target="_blank">jobs@carmarthenshire.gov.uk</a> or contact 01267 234567 and ask for 'Recruitment' to discuss alternative arrangements to support you in the process. Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.

Supported Housing Officer

Job Description Salary range: Grade 9 £42,060-£43,680 p.a. plus fantastic benefits Contract: Permanent Hours of work: 36 hours per week Location: Croydon Housing/Public Health Enforcement Officer Join our team and help improve housing conditions and protect public health in Croydon Croydon is a vibrant and diverse borough with a strong sense of community and a growing private rented sector. At Croydon Council, we're working hard to make homes safe, healthy, and decent - for everyone who lives here. We are looking for a proactive and skilled Housing/Public Health Enforcement Officer to join our Environmental Health team. In this vital role, you'll carry out inspections of housing and public spaces, tackle poor housing conditions, enforce public health standards, and ensure safe and healthy homes for our residents. You'll work with landlords, tenants, contractors, and partner agencies to resolve complaints, take enforcement action where necessary, and provide expert advice on housing and public health issues. Key responsibilities: <ul><li>Inspecting properties to assess housing conditions, hazards, and statutory nuisances.</li><li>Using the Housing Health &amp; Safety Rating System (HHSRS) and other legislation to enforce standards.</li><li>Investigating and resolving complaints about housing, drainage, pests, and public health concerns.</li><li>Preparing and serving statutory notices, managing default works, and progressing enforcement actions.</li><li>Working collaboratively with internal colleagues, contractors, and external agencies to achieve positive outcomes.</li></ul>About you: <ul><li>Experienced in housing, environmental health, building construction, drainage, or pest control.</li><li>Knowledgeable about housing and public health legislation, enforcement procedures, and court processes.</li><li>A confident communicator, able to advise and negotiate effectively with a wide range of stakeholders.</li><li>Able to manage a varied caseload, make independent decisions, and work under pressure.</li><li>Comfortable entering confined spaces and inspecting all areas of a property, including using ladders and CCTV equipment.</li><li>A relevant qualification in environmental health, building and/or drainage (eg BTech) or experience of working in a relevant field</li><li>Good IT skills and the ability to keep accurate records</li></ul>Why join us We are passionate about our staff and in return we will provide a rewarding career with a commitment to investing in you. <ul><li>Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.</li><li>Career Development: We invest in our staff and support their development.</li><li>Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7.</li><li>Family Friendly provisions: Generous maternity leave and family leave provisions</li><li>Work Life Balance: Options for flexible and agile working options in line with service demand</li><li>Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management. At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change</li></ul>View our full range of Staff Benefits - Croydon Jobs Careers Application Closing Date: 12 Jan 2026 Assessment Centres: Week Commencing 26 January 2026 To view the role profile please Click here. About Us Croydon Council's priorities The Council balances its books, listens to residents, and delivers good sustainable services <ul> <li>Get a grip on the finances and make the council financially sustainable</li> <li>Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses</li> <li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors</li> <li>Ensure good governance is embedded and adopt best practice</li> <li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li></ul>Key business plan outcomes: <ul> <li>Croydon is a place of opportunity for business, earning and learning</li> <li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li> <li>Croydon is a cleaner, safer and healthier place, a borough we're proud to call home</li> <li>People can lead healthier and independent lives for longer</li> <li>Croydon Council's new ways of working</li></ul>Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Housing Enforcement Officer

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Role Overview - What is it? To lead one of our local teams in the delivery of various supported housing services, including our new Active Opportunity Pathway (AOP) for those experiencing multiple disadvantage / severe multiple disadvantage and/or temporary accommodation for individuals or families. You will be an experienced supported housing professional who is familiar with leading, supporting and managing teams (in a hands-on way) to help those experiencing multiple disadvantage or severe multiple disadvantage to overcome barriers to achieving greater independence. You will have an in-depth knowledge of best-practice and current thinking when working with vulnerable people or families facing homelessness, who require support with mental-health, substance misuse, a history of offending and other needs. Using your knowledge and skills to help us create one of the most effective outcomes-focused services in the sector, adhering to the Making Every Adult Matter principles (MEAM). You will be familiar with and have experience of effectively supporting teams to work in a strength-based and trauma informed way. Taking personal pride and ownership in supporting your team (and the wider department / organisation) develop those approaches in support of helping residents achieve outcomes far beyond their expectations. You will have worked in an accommodation-based setting, with significant experience of providing intensive housing management, and tenancy management tasks. Drawing on your knowledge of safeguarding, housing benefit, Universal Credit and mental health, drug and alcohol specialist interventions to support your team to perform at the highest level, meeting and exceeding the expectations of internal and external stakeholders. This is a new role in a specialist team and not one which will see you stepping too far back from those who we support. So you will not only be managing the team who are supporting those experiencing homelessness and multiple disadvantage, but also supporting a small complex caseload yourself. You will be joining us at a very exciting time as we pursue significant growth across our services to develop accommodations options integrated with support, giving you a unique opportunity to use your knowledge and experience to help shape an amazing service for the future. To act as an ambassador for The Housing Network, to promote its mission and values. Being respectful and kind is at the heart of everything that we do. Main Duties - What needs to be done? Staff Management Elements: <ul><li>Actively support your team to deliver a high quality and the most effective and efficient service possible, ensuring they place our residents at the heart of all that they do as they help them achieve sector-leading outcomes.</li><li>Provide a positive role model to your team as you support and motivate them to develop and progress in their role.</li><li>Manage and administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.</li><li>Support your team to seek out opportunities for knowledge development and skill improvement, reviewing its relevance against organisational policies and budgets.</li><li>Participate in the 'Managers On Call' rota to ensure that a point of escalation is available to your team in the event of a serious incident, out of hours.</li><li>Lead on the accurate and effective management of relevant budgets and performance to ensure optimum performance against organisational objectives.</li><li>Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life-cycle in accordance with the organisation's People policies.</li><li>Provide a safe space for reflective practice.</li><li>Create a positive culture of inclusion where your team feel able to engage and offer constructive challenge and feedback.</li><li>Lead on ensuring all aspects of service and property compliance and H&amp;S are maintained at appropriate levels at all times, escalating concerns without delay to senior management.</li><li>Lead on the monitoring and delivery of all relevant contract performance elements, supporting your team to proactively engage with the meeting (and exceeding) of those measures.</li><li>Maintain oversight across all safeguarding matters for the service, leading on engagement with external stakeholders and multi-disciplinary teams, attending case review meetings where appropriate.</li></ul>Support Elements: <ul><li>Ensure you and your team employ a strength-based and trauma-informed approach to building trusting relationships with residents, using that to help create accurate, realistic and meaningful (outcome focused) support plans.</li><li>Use your knowledge and experience of working with people experiencing homelessness and multiple-disadvantage to support your team in identifying and capturing risks, to help design mitigation strategies and inform coping mechanisms.</li><li>Support and challenge your team to engage pro-actively and effectively with residents to help them identify barriers which are preventing them gaining greater levels of independence.</li><li>Uphold the highest levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community. Working within local frameworks to ensure policies and reporting mechanisms are applied correctly.</li><li>Ensure all team members are up to date with training in line with the organisation governance framework and related policies</li><li>Quality assure accurate records maintained by the team of all support engagements, support plans, risk assessments and other support pathway elements, using them to support appropriate partnership working with local partner agencies.</li><li>Champion the principles of trauma-informed engagement and support across the service and wider organisation, helping colleagues develop their skills and communication approaches to support the achievement of outcomes.</li><li>Encourage the team to take time to engage pro-actively with all residents in the scheme, using the less formal engagements to help deepen the understanding and effectiveness of support plans and achievement of outcomes.</li><li>Work with senior leaders to engage pro-actively with local multi-disciplinary health and housing teams and network groups, seeking to maximise outcomes for individuals and build added-value into the service as a whole.</li><li>Ensure all types of engagement with residents either individually or in group sessions, is recorded all in THN's digital support system.</li><li>Oversee all caseload held by the team (support plans / risk assessments) , ensuring that all residents receive and engage with appropriate amounts and types of support suitable for their needs.</li><li>Work in a non-risk averse and non-judgemental way, helping residents understand the negative impact of their behaviours, then providing harm reduction information and advice where necessary.</li><li>Act as a positive role model for residents and the team, using a strength-based approach to helping them set realistic (but aspirational) goals, prompting, encouraging and motivating them to make them a reality.</li></ul>Intensive Housing Management: <ul><li>Work with colleagues at service and organisational level to ensure maximum levels of service utilisation and efficiency, including the processing and review of referrals in a non-risk averse and balanced community way.</li><li>Lead on the process of referral management, support / needs / risk assessment, and recording of all relevant findings accurately in THN's digital support management system at the first point of resident contact.</li><li>Ensure that the team supports residents to understand and complete all necessary tenancy documentation and service entry requirements, recording them as required in THN's various housing management systems.</li><li>Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears, which will involve administration of housing benefit claims.</li><li>Support the team with welfare benefit queries and money management skills to maximise rental income,</li><li>Ensure regular accommodation inspections are completed, encouraging the team to use this opportunity to help residents develop further independent living skills (e.g. reporting of repairs) whilst ensuring all necessary compliance and Health and Safety requirements are met.</li></ul>General Elements: <ul><li>Proactively engage in the wider supported housing / homelessness pathway network within the service area, balancing workload / time to ensure engagement is manageable and effective.</li><li>Accurately prepare KPI / performance reports and data in line with commissioning agreements, using that data to inform contract monitoring processes.</li><li>Engage within all relevant organisational KPI / performance management processes, preparing and presenting data and reports as required.</li><li>Maintain all aspects of operational performance at the highest levels, working in a timely / innovative way to address any issues of underperformance.</li></ul>Relationships - Who will I be working / engaging with? <ul><li>Internal - Other AOP service colleagues (e.g., concierge, support workers) / Maintenance and Facilities Teams / Head of Service and Senior Leadership Team / Residents.</li><li>External - Local Authority Commissioners and Housing Officers / Third Sector Partners / Statutory Partners (e.g., Police and Probation) / Housing Benefit Officers / DWP and Employment Partners etc.</li></ul>Competencies - Who with and your skill level? <ul><li>Experience of leading a team in a supporting people setting</li><li>Extensive and demonstratable knowledge and experience of working with people (including families) experiencing homelessness and multiple disadvantage such as mental health, drug and alcohol</li><li>Extensive and demonstratable experience of working in an accommodation-based service, with specific reference to effective rent management, housing benefit and accessing positive move-on options.</li><li>Proven abilities to work in a strength-based and trauma-informed way for the benefit of individuals and families, helping them to achieve a level of positive housing, health and wellbeing outcomes beyond their expectations.</li><li>Experience of quality assurance in relation to completing and managing accurate support plans and risk assessments, which inform design and implementation of engaging and impactful support activities for Families and singe people.</li><li>Extensive and demonstratable knowledge and experience of maintaining the highest standards of safeguarding for vulnerable people.</li><li>Comfortable and familiar with working in a non-risk averse way.</li><li>Knowledge and experience of best-practise and current approaches (e.g. adverse childhood experiences) to deliver effective intervention and therapeutic engagements for people with mental health and drug and alcohol support needs.</li><li>Highly developed ICT skills and familiarity with digital support management systems, and personal abilities and focus on maintaining accuracy at all times.</li><li>Excellent written / verbal communications skills, with the confidence to engage with external partners and stakeholders for the benefit of residents, the service and organisation as a whole.</li></ul>General and Additional <ul><li>The responsibilities contained within this job description are indicative, but not exhaustive. As the role develops, the requirements of the post may change, and as such the post is subject to review in discussion with the post holder.</li><li>The post holder may be required to undertake other duties from time to time as the organisation may reasonably require which are commensurate with the grade of the post.</li><li>The post holder shall comply with the organisation's policies and procedures, ensuring appropriate actions and reporting protocols are followed at all times.</li><li>The post holder shall attend regular staff or other related meetings, contributing positively where appropriate and relevant.</li><li>Extensive travel across the UK will be required from time to time to support the delivery of role requirements, with you holding a full UK driving licence and access to private vehicle for business use when required.</li><li>An Enhanced Disclosure is required for this position.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

Supported Housing Manager

Job Description Internal applicants MUST apply via Opportunity Marketplace. Please ensure you complete your SKILLS and QUALIFICATIONS via "Me" tab/tile on Fusion or by clicking on the application link in the section of the application form titled "REVIEW SKILLS AND QUALIFICATIONS". ACTUAL CLOSING DATE: Applications must be received by 11 January 2025 at 11:55PM Location: Cambuslang Gate Hours: 35 hours per week, Permanent Salary / Hourly Rate: Salary: £32,337 - £33,321 per year As a Support Officer you will be responsible for delivering a wide range of services to homeless households. You should have similar experience of working in a housing support service with clients in vulnerable or distressed situations and have an understanding of current issues and legislation in relation to the protection of children and vulnerable adults. You should be able to demonstrate practical knowledge of a variety of IT packages including Academy &amp; Microsoft Office Suite. You should also demonstrate the ability to organise and prioritise workload in an effective way and to respond and adapt to changing priorities required in delivering a quality service. You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies. The Council is committed to improving the skills and competence of our housing staff. As part of your duties you will be required to undertake further training and/or qualifications, including those introduced by the Scottish Social Services Council for employees working in the housing support sector. View the Support Officer job profile Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents: <ul><li>Please provide evidence of your experience and achievements in the five specific behaviours framework. 'Efficient, Flexible, Leading, Working with Others and Performing'.</li><li>Please explain what experience you have of dealing with vulnerable people.</li><li>Please explain your experience of working in a reactive role managing your own caseload.</li></ul>If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. Please Apply online - All correspondence will be via your email address Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position. Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant. Legislative Information This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. This post is considered Regulated Work with Children and/or adults, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children and/or adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made. Please refer to <a href="http://www.disclosurescotland.co.uk" target="_blank">http://www.disclosurescotland.co.uk</a> for further information about the disclosure process and best practice. Overseas Criminal Records Check An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided. Equal Opportunities and Armed Forces Community Covenant South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria of the person specification job description. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans &amp; Service leavers are guaranteed an interview who meet the essential criteria of the person specification job description. As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including: <ul><li>Enrolment in award winning local government pension scheme</li><li>To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.</li><li>Up to 33 days annual leave</li><li>Public holiday entitlement (up to 10 days)</li><li>Occupational sick pay</li><li>Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.</li><li>Employee Discounts - including discounts at the cinema.</li><li>Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)</li></ul>PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. To be considered for this vacancy you must complete the application form. All CV submissions will be disregarded. About Us South Lanarkshire Council is the unitary authority serving the South Lanarkshire council area in Scotland. The council has its headquarters in Hamilton, has 16,000 employees, and a budget of almost £1bn. The large and varied geographical territory takes in rural and upland areas, market towns such as Lanark, Strathaven and Carluke, the urban burghs of Rutherglen, Cambuslang, and East Kilbride which was Scotland's first new town. Our vision is for South Lanarkshire as set out in our Economic Strategy is to have one of the strongest and most dynamic economies in Scotland, where businesses, communities, and residents achieve their full potential and prosper. We will achieve this through three key interrelated themes: <ul> <li>People - skills, learning and employability</li> <li>Place - physical infrastructure and place</li> <li>Business - business development and growth</li> </ul>

H&T 3311 - G2 Support Officer (Homelessness) (604462)

Job Description HOUSING SERVICES Neighbourhood Housing Officer (103309) Pay Grade: 7, Salary: £35,412 - £39,152 per annum Full time: 37 hours per week, normally Monday to Friday, in accordance with Councils scheme of flexible working hours. The post holder may be required to work outside normal office hours from time to time Gosport Borough Council (GBC) and Portsmouth City Council (PCC) are working in partnership to the mutual advantage of both authorities. GBC remains an autonomous local authority with a housing service based in Gosport. GBC Housing Service is responsible for managing over 3,000 council houses and flats, some of which are dedicated to older persons and some as temporary accommodation. The service manages a varied Commercial property portfolio dealing with licences, concessions and a mobile home park. The Housing Service works in partnership with a range of contractors, its main partner is Kier, providing a range of responsive repairs, planned programme of works and an out of hours service. The service provides a Housing Options service to meet the local authorities' statutory duties to support housing advice, housing need and homelessness services in the Borough. It is clear that GBC Property and Housing staff have a passion for Gosport as a place and want to see Gosport prosper. They take pride in working for GBC and are proud of all the Council has achieved. The service has demonstrated a determination in the face of unprecedented financial and policy change which has strengthened the resolve and those qualities will be essential over the next few years. What is the role? Well managed communities promote a sense of pride and provide a better quality of life for residents. The Neighbourhood Management team have a key role to play in ensuring the Housing Service, residents and partner agencies, such as the police, social services and health, work together to promote the social, environmental and economic well-being of neighbourhoods. You will be part of a generic team responsible for providing a comprehensive, customer focussed neighbourhood management service, delivering a full range of housing management activities to a patch of approximately 350 properties. This is a varied and challenging role with many competing priorities but it's not without any reward. You will achieve great satisfaction knowing that your efforts can make a real difference to the lives of our customers. A key element of this role is to provide appropriate advice and support when needed to enable people to solve problems and cope to stay in their homes. You will do this by engaging with customers to understand their circumstances and identify the barriers that prevent them from meeting their responsibilities as a tenant. This will involve working with relevant internal and external departments as well as partner agencies to help customers engage with appropriate support so that they can sustain their tenancies. You will be required to prioritise your time to ensure that you can respond to a range of rental income and debts, tenancy issues and void property demand. You will do this by fully understanding customer's circumstances, including their financial circumstances, via face to face interviews, home visits and telephone communication. You will robustly work with customers to maximise rental income, effectively respond to reported anti-social behaviour and take appropriate action for breaches of tenancy conditions. This will include attendance at court when required. You will have the confidence and tenacity engage with customers and address challenging issues such as Anti Social Behaviour to resolution. You will be required to carry out void property inspections, managing the process from a tenant giving notice to re-letting the accommodation in a timely manner. There is a requirement to undertake home visits and occasionally work outside normal office hours. During these times you may attend residents meetings or seek contact with customers who have not responded to you during office hours. Who are we looking for? We are looking for highly motivated individuals with a passion for social housing who can demonstrate a commitment to excellent customer service coupled with a positive attitude when faced with challenging situations. You should be calm, capable and good with people, ready to listen to their issues and determined to resolve any problems. Strong communication and interpersonal skills are essential as you will need to be confident working with other agencies to deliver positive outcomes for customers. We are looking for somebody who: <ol> <li>Is customer focussed and able to consistently demonstrate high standards of customer service, and has experience of working in a challenging front line service with the ability to handle difficult and stressful situations. </li> <li>The Service is fast-paced and you will be required to deal with challenging, complex and difficult customers at times. You will need to be able to demonstrate excellent communication and coaching skills to build a positive rapport with tenants and motivate them to take responsibility in adhering to their tenancy agreement and work with the Council. </li> <li>Empathy and understanding is key to building relationships. In order to help customers when they are in a crisis situation, you will need to demonstrate excellent people skills, and the ability to communicate effectively and transparently to ensure customers understand the options available to them and the consequences of their choices. </li> <li>You must be able to demonstrate excellent literacy and numeracy skills as you will be required to record information accurately and write clear and concise letters which explain policy, legislation and decisions. The post holder will also be expected to prepare professional documents to be used in case conferences or as evidence in court. </li> <li>You will have a good understanding of housing law, social housing regulations, rental income collection and anti-social behaviour remedies. </li> <li>You will have an awareness of the welfare benefits system and debt management provisions. </li> <li>Is passionate and enthusiastic about providing effective help and advice for customers to achieve positive outcomes, and able to suggest innovative solutions to problems. </li> <li>Is able to manage their time effectively and professionally, even when competing priorities and heavy workloads challenge you personally. </li> <li>Is pro-active and highly motivated with the ability to work quickly, accurately and consistently when under pressure</li> <li>Is confident and assertive, able to ask the right questions in the right way to uncover the facts. They must be able to manage customer's expectations and have the ability to robustly challenge and say no when appropriate.</li> <li>Has good IT skills including use of Microsoft Office applications. </li></ol> Special Conditions: The post holder will be required to hold a full current driving licence and have a car available for which essential user car allowance will be paid, whilst the duties and responsibilities of the post justify it. You may be required to attend evening meetings as appropriate. There may also be an occasional need to visit customers in their homes outside normal working hours. How to apply To ensure your application matches the requirements of the role, please fully review the "job profile". This is important or you are likely not to be short listed. Please ensure you read and follow the guidance so you can demonstrate how you meet the criteria listed on the 12 points under the ''You need to' heading'' on the "job profile". PLEASE DO NOT JUST SUBMIT A CV. Email your submission to <a href="mailto:gbcrecruitment@gosport.gov.uk" target="_blank">gbcrecruitment@gosport.gov.uk</a> If you would like an informal chat about the role, please contact Roz Weaver or Denise Hudson on 02392 545665. Application Form How to Apply Closing Date: Sunday 11th January 2026 Assessment and interview Day: Tuesday 20th January 2026 All applicants will be advised once short listing has been completed after the closing date. General Data Protection Regulation (GDPR) As part of any recruitment process, Gosport Borough Council collects and processes personal data relating to job applicants. Gosport Borough Council is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations under the General Data Protection Regulations (GDPR). Completing and sending an application in for a vacancy is your consent for us to process your data for the purpose of the recruitment. Your data is not used in any other way and you can withdraw your consent at any point in the recruitment process and we will destroy or delete your information. For more detailed information on what we collect how we use, store, delete date and your rights you can access a privacy statement on the Council's website <a href="https://www.gosport.gov.uk/sections/your-council/data-protection/data-protection-privacy-notice/" target="_blank">https://www.gosport.gov.uk/sections/your-council/data-protection/data-p…</a>

Neighbourhood Housing Officer - Gosport Borough Council

About Us North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role We are seeking a dedicated and experienced Homeless Prevention Officer to join our Homeless Prevention Team. The Homeless Prevention Team provides help and advice to North Somerset households who are either homeless or at risk of becoming homeless. Working in partnership with other organisations we ensure that vulnerable people and families are provided with appropriate advice, accommodation and support In this role, you will be responsible for carrying out assessments with individuals and families who are either already homeless or who are threatened with homelessness for a variety of reasons including domestic abuse, financial struggles or those who have been served a notice requiring them to leave their private rented property. All decisions are made in accordance with the Homelessness Reduction Act 2017. You will need to be able to problem solve and seek out innovative homeless prevention solutions according to each households unique circumstances. You will also be expected to work in partnership with key frontline partner services such as rough sleeper outreach, Registered Providers, Adults and Childrens social care teams, hospital services and other community based statutory and voluntary agencies as part of a multi-agency solutions focussed homelessness prevention service Key Responsibilities: <ul> <li>Hold and prioritise your own caseload of homeless households</li> <li>Have an in-depth understanding of the Homelessness Reduction Act 2017 and related legislation</li> <li>Develop a Personal Housing Plan according to the households circumstances</li> <li>Carry out homelessness investigations and make formal decisions within legislative frameworks</li> <li>Liaise and negotiate with landlords and excluders</li> <li>Have a sound understanding of the possession proceedings process</li> <li>Provide in depth advice regarding housing options</li> <li>Represent the client at multi agency meetings including safeguarding</li> <li>Recognise safeguarding concerns and make relevant referrals</li> <li>Make referrals for emergency and temporary accommodation</li> <li>Write legally sound homeless decision letters</li> <li>Make referrals to other agencies to support clients and to prevent or relieve their homelessness</li> </ul>Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Flexible Worker which means you can expect to work in the following way: Flexible Worker <ul> <li>2-3 days in the office</li> <li>Works both from home and the office, depending on the task at hand.</li> <li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li> </ul>About You You must be a confident and resilient person, with excellent communications skills who is able to prioritise a busy and complex case load of homeless applicants. You should have a strong background of homelessness and other housing related work e.g. advice/welfare benefits and experience working in a multi-agency environment. You should also be able to use Microsoft Office packages and a bespoke inhouse system to enable you to keep clear and accurate client records What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer: <ul> <li>Competitive salary and benefits</li> <li>Flexible working arrangements</li> <li>Local Government Pension</li> <li>Opportunities for professional development</li> <li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li> <li>Opportunity to purchase up to an additional 10 days annual leave each year</li> <li>Dedicated in house Wellbeing Team</li> <li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li> </ul>Further details of our excellent rewards package can be found in our Benefits booklet . How to Apply If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact Lynn Trigg Homeless Prevention Officer, at <a href="mailto:lynn.trigg@n-somerset.gov.uk" target="_blank">lynn.trigg@n-somerset.gov.uk</a> or 01934 426150. Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: TBA Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment. We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.

Homeless Prevention Officer

The Vacancy People come first here. As a Housing Officer at Amplius, you'll build strong relationships with residents, show up consistently in your neighbourhoods and treat every situation with fairness and respect. You'll work in it together with colleagues and partners, take responsibility for doing the right thing, and stay focused on making homes and estates places people feel proud of. If you're driven to make a real difference and want a role where your values matter as much as your experience. Help shape neighbourhoods, where people are proud to call home. Salary: £37,400 per annum + car allowance Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am - 5:15pm) Location: Hybrid - working 1 day per week from our Rushden office. You will also be expected to spend time on patch. Snapshot of your role This is what your day will look like as our Housing Officer: <ul> <li>Work alongside the Allocations Team and Empty Homes Team to support all new lettings completing pre-tenancy interviews and viewings ensuring that key performance indicators in respect of re-let times and void loss are achieved and exceeded.</li></ul><ul> <li>Effectively manage starter tenancies in accordance with Amplius' policy and procedure; complete new tenant visits to ensure the customer has moved in and is complying with the terms of their tenancy. If necessary, engage with our Community Safety Team to initiate legal action for any breaches of tenancy, attending court and evictions as required.</li></ul><ul> <li>Be the lead in respect of managing and reviewing complaints of neighbourhood management issues, property condition and hoarding in accordance with Amplius' policy and procedure and working alongside the Community Safety Team where needed.</li></ul><ul> <li>Work with internal and external partners to identify areas of neighbourhood and estate improvement and regeneration.</li></ul><ul> <li>To ensure that potential safeguarding issues involving both adults and children are identified and managed in partnership with other agencies.</li></ul><ul> <li>To support tenants who have suffered domestic abuse, working proactively with other agencies to advise and protect victims.</li></ul>What we're looking for To thrive in our Housing Officer role, you'll need: <ul> <li>Knowledge of Housing Law and experience of practical application of legislation and legal processes.</li></ul><ul> <li>Ability to demonstrate effective partnership working that has yielded successful results for both the business and customer(s).</li></ul><ul> <li>Can prioritise workloads and is able to meet set deadlines.</li></ul><ul> <li>A good working knowledge of IT applications such as Word, Excel, email and Microsoft Outlook</li></ul><ul> <li>Able to work on own initiative and as a flexible team member, willing to support colleagues and take on varied tasks.</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing date: 11th January 2026 Interviews: 19th January 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Housing Officer

The Vacancy People come first here. As a Housing Officer at Amplius, you'll build strong relationships with residents, show up consistently in your neighbourhoods and treat every situation with fairness and respect. You'll work in it together with colleagues and partners, take responsibility for doing the right thing, and stay focused on making homes and estates places people feel proud of. If you're driven to make a real difference and want a role where your values matter as much as your experience. Help shape neighbourhoods, where people are proud to call home. Salary: £37,400 per annum + car allowance Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am - 5:15pm) Location: Hybrid - working 1 day per week from our Milton Keynes office. You will also be expected to spend time on patch. Snapshot of your role This is what your day will look like as our Housing Officer: <ul> <li>Work alongside the Allocations Team and Empty Homes Team to support all new lettings completing pre-tenancy interviews and viewings ensuring that key performance indicators in respect of re-let times and void loss are achieved and exceeded.</li></ul><ul> <li>Effectively manage starter tenancies in accordance with Amplius' policy and procedure; complete new tenant visits to ensure the customer has moved in and is complying with the terms of their tenancy. If necessary, engage with our Community Safety Team to initiate legal action for any breaches of tenancy, attending court and evictions as required.</li></ul><ul> <li>Be the lead in respect of managing and reviewing complaints of neighbourhood management issues, property condition and hoarding in accordance with Amplius' policy and procedure and working alongside the Community Safety Team where needed.</li></ul><ul> <li>Work with internal and external partners to identify areas of neighbourhood and estate improvement and regeneration.</li></ul><ul> <li>To ensure that potential safeguarding issues involving both adults and children are identified and managed in partnership with other agencies.</li></ul><ul> <li>To support tenants who have suffered domestic abuse, working proactively with other agencies to advise and protect victims.</li></ul>What we're looking for To thrive in our Housing Officer role, you'll need: <ul> <li>Knowledge of Housing Law and experience of practical application of legislation and legal processes.</li></ul><ul> <li>Ability to demonstrate effective partnership working that has yielded successful results for both the business and customer(s).</li></ul><ul> <li>Can prioritise workloads and is able to meet set deadlines.</li></ul><ul> <li>A good working knowledge of IT applications such as Word, Excel, email and Microsoft Outlook</li></ul><ul> <li>Able to work on own initiative and as a flexible team member, willing to support colleagues and take on varied tasks.</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing date: 11th January 2026 Interviews: 19th January 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Job Introduction Milton Keynes City Council operates three supported housing schemes providing 24-hour, CQC-registered domiciliary care to older tenants with dementia, complex health needs, and frailty. As part of a service transformation, we're introducing a new role that brings these three services under one experienced Registered Manager. This is a unique opportunity to lead and shape a consolidated service, ensuring consistency in operational approaches and the effective delegation of resources to deliver positive outcomes for our tenants. We're seeking an experienced and collaborative leader who can develop, motivate and inspire teams, while ensuring compliance with all regulatory requirements and promoting independence and wellbeing for those in our care. Why Join Us? This is a brilliant opportunity to shape a newly consolidated service and make a lasting impact on the lives of vulnerable residents in Milton Keynes. You'll have the freedom to shape this role and influence how we deliver services for years to come. If you would like a confidential and informal conversation pre-application, please contact Liz Luck <a href="mailto:liz.luck@milton-keynes.gov.uk" target="_blank">liz.luck@milton-keynes.gov.uk</a> or Andrea Natale <a href="mailto:andrea.natale@milton-keynes.gov.uk" target="_blank">andrea.natale@milton-keynes.gov.uk</a> This is a site-based role Interviews for this role will be held on 20 January Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: <a href="http://www.mkcounciljobs.org.uk" target="_blank">www.mkcounciljobs.org.uk</a> Further information regarding our Supported Housing Schemes can be found here: <a href="http://www.mkcounciljobs.org.uk/supported-housing" target="_blank">www.mkcounciljobs.org.uk/supported-housing</a> Main Responsibility As Registered Manager, you will: <ul><li>Take overall responsibility for three CQC-registered supported housing services for older adults with dementia, frailty, and complex health needs.</li><li>Ensure services operate within statutory requirements and comply with CQC regulations, safeguarding protocols, and the Care Act 2014.</li><li>Lead and manage dispersed teams across multiple sites, ensuring staff are supervised, trained, and appraised to the highest standards.</li><li>Oversee resource management, budgets, and income streams, providing accurate forecasting and reporting.</li><li>Develop and implement service development plans and local action plans, driving continuous improvement through audits and reviews.</li><li>Build strong relationships with internal teams, external partners, tenants, families, and advocates to ensure person-centred care and best outcomes.</li><li>Promote tenancy sustainability and independence through effective service delivery.</li></ul>The Ideal Candidate We're looking for someone who: <ul><li>Holds (or is working towards) a Level 5 Diploma in Leadership and Management in Adult Care.</li><li>Has demonstrable experience managing CQC-registered health and social care services, ideally across multiple sites.</li><li>Possesses a thorough understanding of the Care Act 2014, safeguarding, and regulatory compliance.</li><li>Is an exceptional leader with proven ability to motivate teams and drive performance.</li><li>Has strong organisational, problem-solving, and communication skills, with the ability to manage competing priorities.</li><li>Is flexible and committed to working across services, including occasional unsociable hours as required.</li><li>Can build effective partnerships and maintain high standards of care and wellbeing for tenants.</li></ul>To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If you're offered the position, we'll ask for proof of your licence and vehicle insurance, including business use cover. Unfortunately, we won't be able to confirm your appointment without these documents. If you're offered the role, we'll arrange an Enhanced DBS check as part of our pre-employment process (unless you're already registered with the DBS Update Service). Ready to make a difference? Apply now and help us deliver outstanding Adult Social Care services for the people of Milton Keynes. Package Description In addition to your salary, we offer a range of benefits including: <ul><li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li><li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li><li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li><li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li><li>Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.</li><li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We welcome applications from individuals of all backgrounds and lived experiences. Milton Keynes City Council is committed to building an inclusive workforce that reflects the diversity of our community. We actively encourage applications from candidates who bring a range of perspectives, particularly those from underrepresented groups. We are proud to have signed up to the Social Care Workforce Race Equality Standard (SC-WRES), a continuous improvement programme designed to help social care organisations achieve anti-racist workplaces. Our commitment means we are actively working to identify and address inequalities, improve representation in leadership, and ensure fair treatment and opportunity for all colleagues in Adult Services. [skillsforcare.org.uk] We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.

Registered Manager - Supported Housing

EQUANS are recruiting for a Resident Liaison Officer to be based in Manchester. This is a fixed term (3 years) full time contact working 39 hours per week. On offer is a competitive salary and benefits package. General Overview To deliver exemplary customer care and communication throughout the delivery of a project. To be the main point of contact between the resident, site team and relevant client stakeholders. To assist in the smooth running of contracts by delivering a consistent service across the region. To understand, implement and adhere to the company H&amp;S policies. Key Accountabilities <ul> <li> Effectively communicate with residents in line with the Resident Engagement Strategy using the agreed communication templates. </li> <li> Complete all Pre-Entry induction visits for the properties listed within the programme. </li> <li> Be aware of the Lone Worker policy and the associated Risk Register for each project. </li> <li> Identify any potential Safeguarding concerns and raise via the appropriate reporting lines. </li> <li> Prepare and maintain each week a monitor tracker for the project. </li> <li> Keep all residents fully informed regarding the programme of works regarding their home. </li> <li> Regularly visit residents to maintain communication and answer and/or resolve any issues or problems that may arise or have already arisen. </li> <li> Immediately inform the Site Manager of any issues or problems arising. </li> <li> Ensure Customer Satisfaction is captured monthly by completing the mandatory 7Day Feedback calls. </li> <li> Work closely with the Client and their representatives in ensuring good relations and information sharing is maintained. </li> <li> To be responsible for meter readings at contract and decant houses where appropriate. </li> <li> To attend site meetings or any meetings relevant to the project. </li> <li> Attend RLO team meetings. </li> <li> Community and Social Value awareness. </li> <li> To provide handover packs to residents if applicable. </li> <li> Provide support for new team members. </li> <li> Respond courteously and promptly to all customer queries and complaints. </li> <li> Respond and action all complaints in line with customer care process and accurately record all complaints on the appropriate tracker/system. </li> <li> Keep customer informed as to action taken in respect of their complaints. </li> <li> Ensure you complete all mandatory training related to your role. </li> <li> Ensure your skills and knowledge is abreast of new technologies in the industry. </li> <li> Seek out training and development opportunities for yourself and the wider team. </li> <li> Ensure implementation of all Company policies and procedures. </li> <li> Be responsible for your safety and others around you, including public protection </li> </ul>What can we offer you? On offer is a competitive salary and benefits package, which includes; <ul> <li> Pension Scheme </li> <li> 24 days annual leave (+ public holidays) </li> <li> Life Cover equivalent to 1.5 times annual salary </li> <li> 24/7 Employee Assistance Program and access to mental wellbeing app </li> <li> Employee discount shopping schemes on major brands and retailers </li> <li> Gym membership discounts </li> <li> Cycle to work scheme </li> <li> Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> </ul>Who are we looking for? Key Skills <ul> <li> Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of stakeholders, internally and externally. </li> <li> Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel, Outlook &amp; Teams/SharePoint). </li> <li> Good administration skills with the ability to coordinate numerous tasks during the working day. </li> <li> Competent, clear and concise writer </li> <li> Strong presentation skills </li> <li> Ability to work on own initiative </li> <li> Knowledge of decarbonisation retrofit works and the associated requirements/processes </li> <li> Hold a full clean driving license with the ability to travel to various locations in the region </li> <li> Previous liaison officer experience </li> </ul>Key Attributes <ul> <li> Confident communicator able to communicate at all levels with the ability to talk to stakeholders of various educational, social and ethnic backgrounds </li> <li> Resident focused with an excellent understanding of the client need </li> <li> Reliable, confident and have a positive, can-do attitude </li> <li> Socially and community minded underlined by commercial awareness </li> <li> Be adaptable </li> <li> Be self-motivated but must be able to work as part of a wider team </li> <li> Be organised, methodical and be able to work to deadlines in a fast paced environment </li> <li> Have an in-depth overview of what is going on with the project and site team </li> </ul> Who are we? EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, EQUANS is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. EQUANS' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : 2 The Avenue, M20 2EA Didsbury United Kingdom

Resident Liaison Officer

Equans is looking for a Resident Liaison Officer to join our team in Leeds on a permanent basis.. This role will be based in Doncaster initially. This is a full time role. On offer is a competitive salary, company vehicle and benefits package. Hours of work are: Monday 7:30-4:00 Tuesday 7:30-4:00 Wednesday 7:30-4:00 Thursday 7:30-4:00 Friday 7:30-3:00 What will you deliver? <ul> <li> Serve as the primary point of contact for residents, providing clear and timely information about project plans, timelines, and progress </li> <li> Address resident concerns, complaints, or queries promptly and effectively, ensuring that issues are resolved to the satisfaction of both the resident and the company </li> <li> Conduct pre-project surveys and consultations with residents to understand their needs, preferences, and any potential issues, feeding this information back to the project team </li> <li> Prepare and distribute newsletters, letters, and other communication materials to keep residents informed about upcoming works, project milestones, and any potential disruptions. </li> <li> Provide ongoing support to residents throughout the project, including arranging temporary accommodation or other necessary provisions if required by the nature of the works </li> <li> Work closely with project managers, contractors, and other stakeholders to ensure that resident feedback is considered in project planning and execution </li> <li> Conduct post-project satisfaction surveys and follow-ups to assess resident satisfaction and identify areas for improvement </li> </ul>What can we offer you? <ul> <li> 24 days annual leave (+ public holidays) </li> <li> Life Cover equivalent to 1.5 ti mes annual salary </li> <li> Employee discount shopping schemes on major brands and retailers </li> <li> Gym membership discounts </li> <li> Cycle to work scheme </li> <li> Holiday purchase scheme </li> <li> 2 corporate social responsibility days per year </li> <li> Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> <li> Attractive Employee Referral Rewards Scheme </li> <li> Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network </li> <li> 24/7 Employee Assistance Program and access to mental wellbeing app </li> </ul>Who are we looking for? <ul> <li> Previous experience in a customer-facing role, ideally within construction, housing, or a related field </li> <li> Excellent verbal and written communication skills, with the ability to interact effectively with residents from diverse backgrounds </li> <li> Strong problem-solving abilities and the capacity to manage and resolve conflicts or complaints in a professional manner </li> <li> Empathetic and Approachable: Able to build rapport and trust with residents, showing understanding and sensitivity to their concerns </li> <li> Experience working within social housing, local government, or a similar environment where resident or customer interaction is a key component of the role </li> </ul>Who are we? Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. Equans' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. EQNENG At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Leeds United Kingdom

About Us North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role We are seeking a dedicated and experienced Homeless Prevention Officer to join our Homeless Prevention Team. The Homeless Prevention Team provides help and advice to North Somerset households who are either homeless or at risk of becoming homeless. Working in partnership with other organisations we ensure that vulnerable people and families are provided with appropriate advice, accommodation and support In this role, you will be responsible for carrying out assessments with individuals and families who are either already homeless or who are threatened with homelessness for a variety of reasons including domestic abuse, financial struggles or those who have been served a notice requiring them to leave their private rented property. All decisions are made in accordance with the Homelessness Reduction Act 2017. You will need to be able to problem solve and seek out innovative homeless prevention solutions according to each household's unique circumstances. You will also be expected to work in partnership with key frontline partner services such as rough sleeper outreach, Registered Providers, Adults and Children's social care teams, hospital services and other community based statutory and voluntary agencies as part of a multi-agency solutions focussed homelessness prevention service Key Responsibilities: <ul><li>Hold and prioritise your own caseload of homeless households</li><li>Have an in-depth understanding of the Homelessness Reduction Act 2017 and related legislation</li><li>Develop a Personal Housing Plan according to the household's circumstances</li><li>Carry out homelessness investigations and make formal decisions within legislative frameworks</li><li>Liaise and negotiate with landlords and excluders</li><li>Have a sound understanding of the possession proceedings process</li><li>Provide in depth advice regarding housing options</li><li>Represent the client at multi agency meetings including safeguarding</li><li>Recognise safeguarding concerns and make relevant referrals</li><li>Make referrals for emergency and temporary accommodation</li><li>Write legally sound homeless decision letters</li><li>Make referrals to other agencies to support clients and to prevent or relieve their homelessness</li></ul>Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Flexible Worker which means you can expect to work in the following way: Flexible Worker - Remove heading <ul><li>2-3 days in the office</li><li>Works both from home and the office, depending on the task at hand.</li><li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li></ul>About You You must be a confident and resilient person, with excellent communications skills who is able to prioritise a busy and complex case load of homeless applicants. You should have a strong background of homelessness and other housing related work e.g. advice/welfare benefits and experience working in a multi-agency environment. You should also be able to use Microsoft Office packages and a bespoke inhouse system to enable you to keep clear and accurate client records What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer: <ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our Benefits booklet. How to Apply If you share our vision and valuesand are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact Lynn Trigg - Homeless Prevention Officer, at <a href="mailto:lynn.trigg@n-somerset.gov.uk" target="_blank">lynn.trigg@n-somerset.gov.uk</a> or 01934 426150 Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: TBA Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment. We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.

<ul><li>Housing_Options_Officer_-_JD_0724</li></ul>To apply for this role click on the 'Apply Online' button below. If you already have a JGP account you will be asked to login, or alternatively if you don't have an account you will be guided through the set up process. Access to an account is necessary as all updates regarding your application will be sent via the JGP site to the email you have registered. Once you have access to your JGP account you will be able to complete the application form in stages, saving and amending it until you are happy to the submit your completed application. You should use the Personal Statement section to demonstrate how you meet the requirements set out in the role profile attached. If you are experiencing problems or have any queries about the application process please call us on 01572 758291 or email us at <a href="mailto:recruitment@rutland.gov.uk" target="_blank">recruitment@rutland.gov.uk</a> Are you committed to helping some of the most vulnerable members of the community? Do you have experience of managing a housing register and statutory procedures? We are looking for an innovative, experienced Housing Options Officer to join our Housing Options team. About you... To be successful you will need to be/have: <ul><li>Organised, creativeand flexible in your approach</li><li>Experience of working within a front-line Housing Options Team and delivering a quality housing options, homeless and advice service</li><li>In-depth knowledge of Government Legislation and statutory procedures</li><li>Experience of processing housing applications and Allocations</li><li>Able to effectively manage cases and assess risk</li><li>Good IT skills, able to keep records updated and provide regular service performance statistics</li><li>Committed to developing strong working relationships internally and externally</li></ul>About the role... As a Housing Options Officer your duties will include: <ul><li>To support in delivering efficient and effective Housing Options, Homelessness and Prevention service</li><li>Assist and support customers to retain their existing accommodation, ensure appropriate signposting to partner agencies</li><li>Support the Homes for Ukraine Scheme for Guests to secure more permanent housing should they wish to remain living in the County</li><li>To investigate cases where there is a threat of homelessness</li><li>Create and maintain accurate and up to date records of client's details</li><li>Liaise with all Register Providers, private landlords and other agencies</li></ul>You will also support and work alongside the Senior Housing Options Officer in representing Housing at meetings both internally and externally along with having experience of working across wider Council departments to assist in the prevention of homelessness. The successful applicant for this post will be subject to an enhanced check by the Disclosure and Barring Service (DBS). The cost of this is paid for by us. The Housing Options Officer interviews will take place during week commencing 19 January 2025. These will be face-to-face interviews at Rutland County Council offices in Oakham. We will be reviewing applications on a regular basis and inviting those who meet our essential person specification criteria to interview. If you're interested in this role, we strongly encourage you to apply without delay. Our offer to you: Rutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service. We are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be. Our benefits go beyond the salary - being part of a great team, excellent Local Government Pension, generous annual leave, opportunities to learn and develop your career, and a demonstrable commitment to supporting the health and wellbeing of our staff. Whilst the base for this post is Oakham, Rutland, the Local Authority offers a hybrid working practice. As well as working from home, we feel it is important that you have the opportunity to spend time in the workplace with your colleagues to help you learn, develop and engage. Find out more: To learn more about working with us visit <a href="https://jobs.rutland.gov.uk" target="_blank">https://jobs.rutland.gov.uk</a> or if you have any queries about this role please contact Shakil Seedat, Senior Housing Options Officer at: <a href="mailto:sseedat@rutland.gov.uk" target="_blank">sseedat@rutland.gov.uk</a> or on 01572 720 918 or Heidi Coleman, Housing Options, Homelessness and Resettlement Manager at: <a href="mailto:hcoleman@rutland.gov.uk" target="_blank">hcoleman@rutland.gov.uk</a> If you are experiencing problems or have any queries about the application process, please call us on 01572 758291 or email us at <a href="mailto:recruitment@rutland.gov.uk" target="_blank">recruitment@rutland.gov.uk</a> How to apply: Click on the apply button which will redirect you to the Jobs Go Public (JGP site) where we handle all our vacancies. If you already have a JGP account you will be asked to login, or alternatively if you don't have an account, you will be guided through the set up process. Access to an account is necessary, as all updates regarding your application will be sent via the JGP site to the email you have used to register. If you are experiencing problems or have any queries about the application process, please call us on 01572 758291 or email us at <a href="mailto:recruitment@rutland.gov.uk" target="_blank">recruitment@rutland.gov.uk</a> All recruitment correspondence, including interview details, will be sent out via email from the Jobs Go Public site. If you require documentation/correspondence in an alternative format, please contact the Recruitment team. Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community. Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm.

Housing Options Officer

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work primarily in South London, but potentially some travel across Kent, Surrey and West Sussex . You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

The Vacancy Are you passionate about creating safer, stronger communities? At Amplius, we're looking for a proactive Community Safety Officer to deliver proactive and effective Anti-Social Behaviour (ASB) and Community Safety Services across our Peterborough region. In this role, you'll protect our customers, communities and assets through prevention, early intervention, and robust case management whilst fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities. Salary: £37,400 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am - 5:15pm) Location: Hybrid with a weekly presence in our Peterborough office Snapshot of your role <ul> <li>Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.</li></ul><ul> <li>Complete full case management, including proportionality assessments and preparation should any legal action be required.</li></ul><ul> <li>Understand and work towards regional performance against KPI's, service standards and customer satisfaction measures</li></ul><ul> <li>Build and maintain effective relationships with local statutory officers in a designated area.</li></ul><ul> <li>Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible.</li></ul><ul> <li>Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management</li></ul><ul> <li>Ensure compliance with policies and procedures</li></ul><ul> <li>Maintain a detailed knowledge of anti-social behaviour best practice and legislation</li></ul><ul> <li>Champion a culture of safeguarding, inclusion, and customer empowerment.</li></ul>What we're looking for <ul> <li>CIH Level 3 - already achieved, working towards or willing to do so.</li></ul><ul> <li>Good knowledge and experience overseeing complex ASB &amp; Community Safety case management.</li></ul><ul> <li>Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014</li></ul><ul> <li>Up to date knowledge of the regulatory environment</li></ul><ul> <li>Experience of building positive relationships with Local Authority partners and other key stakeholders</li></ul><ul> <li>Able to use housing systems effectively</li> <li>Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges</li> <li>Able to travel around a large geographical area as required</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: Sunday 11th January 2026 Phone screening: Wednesday 14th January 2026 Interviews: Monday 19th January 2026 (in Peterborough) We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Community Safety Officer

The Vacancy Are you passionate about creating safer, stronger communities? At Amplius, we're looking for a Community Safety Officer to deliver proactive and effective Anti-Social Behaviour (ASB) and Community Safety Services across our South region. (Bedfordshire, Northamptonshire and Milton Keynes) In this role, you'll protect our customers, communities and assets through prevention, early intervention, and robust case management whilst fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities. Salary: £37,400 + Car Allowance Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am - 5:15pm) Location: Hybrid with a weekly presence in our Milton Keynes office Snapshot of your role <ul> <li>Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.</li></ul><ul> <li>Complete full case management, including proportionality assessments and preparation should any legal action be required.</li></ul><ul> <li>Understand and work towards regional performance against KPI's, service standards and customer satisfaction measures</li></ul><ul> <li>Build and maintain effective relationships with local statutory officers in a designated area.</li></ul><ul> <li>Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible.</li></ul><ul> <li>Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management</li></ul><ul> <li>Ensure compliance with policies and procedures</li></ul><ul> <li>Maintain a detailed knowledge of anti-social behaviour best practice and legislation</li></ul><ul> <li>Champion a culture of safeguarding, inclusion, and customer empowerment.</li></ul>What we're looking for <ul> <li>CIH Level 3 - already achieved, working towards or willing to do so.</li></ul><ul> <li>Good knowledge and experience overseeing complex ASB &amp; Community Safety case management.</li></ul><ul> <li>Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014</li></ul><ul> <li>Up to date knowledge of the regulatory environment</li></ul><ul> <li>Experience of building positive relationships with Local Authority partners and other key stakeholders</li></ul><ul> <li>Able to use housing systems effectively</li> <li>Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges</li> <li>Able to travel around a large geographical area as required</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: Sunday 11th January 2026 Phone screening: Wednesday 14th January 2026 Interviews: Monday 19th January 2026 (in Milton Keynes) We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

The Vacancy Are you passionate about creating safer, stronger communities? At Amplius, we're looking for a Community Safety Officer to deliver proactive and effective Anti-Social Behaviour (ASB) and Community Safety Services across Boston region. In this role, you'll protect our customers, communities and assets through prevention, early intervention, and robust case management whilst fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities. Salary: £37,400 + Car Allowance Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am - 5:15pm) Location: Hybrid with a weekly presence in our Boston office Snapshot of your role <ul> <li>Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.</li></ul><ul> <li>Complete full case management, including proportionality assessments and preparation should any legal action be required.</li></ul><ul> <li>Understand and work towards regional performance against KPI's, service standards and customer satisfaction measures</li></ul><ul> <li>Build and maintain effective relationships with local statutory officers in a designated area.</li></ul><ul> <li>Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible.</li></ul><ul> <li>Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management</li></ul><ul> <li>Ensure compliance with policies and procedures</li></ul><ul> <li>Maintain a detailed knowledge of anti-social behaviour best practice and legislation</li></ul><ul> <li>Champion a culture of safeguarding, inclusion, and customer empowerment.</li></ul>What we're looking for <ul> <li>CIH Level 3 - already achieved, working towards or willing to do so.</li></ul><ul> <li>Good knowledge and experience overseeing complex ASB &amp; Community Safety case management.</li></ul><ul> <li>Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014</li></ul><ul> <li>Up to date knowledge of the regulatory environment</li></ul><ul> <li>Experience of building positive relationships with Local Authority partners and other key stakeholders</li></ul><ul> <li>Able to use housing systems effectively</li> <li>Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges</li> <li>Able to travel around a large geographical area as required</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: Sunday 11th January 2026 Phone screening: Wednesday 14th January 2026 Interviews: Monday 19th January 2026 (in Boston) We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

The Vacancy Are you passionate about creating safer, stronger communities? At Amplius, we're looking for a Community Safety Officer to deliver proactive and effective Anti-Social Behaviour (ASB) and Community Safety Services across our Rushden region. In this role, you'll protect our customers, communities and assets through prevention, early intervention, and robust case management whilst fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities. Salary: £37,400 + Car Allowance Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am - 5:15pm) Location: Hybrid with a weekly presence in our Rushden office Snapshot of your role <ul> <li>Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.</li></ul><ul> <li>Complete full case management, including proportionality assessments and preparation should any legal action be required.</li></ul><ul> <li>Understand and work towards regional performance against KPI's, service standards and customer satisfaction measures</li></ul><ul> <li>Build and maintain effective relationships with local statutory officers in a designated area.</li></ul><ul> <li>Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible.</li></ul><ul> <li>Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management</li></ul><ul> <li>Ensure compliance with policies and procedures</li></ul><ul> <li>Maintain a detailed knowledge of anti-social behaviour best practice and legislation</li></ul><ul> <li>Champion a culture of safeguarding, inclusion, and customer empowerment.</li></ul>What we're looking for <ul> <li>CIH Level 3 - already achieved, working towards or willing to do so.</li></ul><ul> <li>Good knowledge and experience overseeing complex ASB &amp; Community Safety case management.</li></ul><ul> <li>Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014</li></ul><ul> <li>Up to date knowledge of the regulatory environment</li></ul><ul> <li>Experience of building positive relationships with Local Authority partners and other key stakeholders</li></ul><ul> <li>Able to use housing systems effectively</li> <li>Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges</li> <li>Able to travel around a large geographical area as required</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: Sunday 11th January 2026 Phone screening: Wednesday 14th January 2026 Interviews: Monday 19th January 2026 (in Rushden) We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

About the job Resident Liaison Officer Role Overview: Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations &amp; regeneration contracts throughout London and the wider Southeast. Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company. Your key responsibilities are: <ul><li>Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.</li><li>Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.</li><li>Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.</li><li>Maintain Lawtech customer service processes and systems as relevant for the site and residents.</li><li>Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.</li><li>Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.</li></ul>Role Responsibilities: <ul><li>Work closely with the Project Manager and Design &amp; Quality teams.</li><li> Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.</li><li>Draft responses and communication for residents and other parties</li><li>Mail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service Manager</li><li>Answering of phone calls and making any necessary appointments.</li><li>Liaise with individual residents and establish individual requirements.</li><li>Arrange site surveys as required to each property within the project.</li><li>Manage surveys and work appointments with residents and comply with local key-holding and security requirements.</li><li>Maintain Lawtech's record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.</li><li>Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.</li><li>Observe all H&amp;S rules and ensure resolution of service issues comply with all such rules.</li><li>Escalate unresolved issues to CSM, when appropriate to do so.</li><li>Basic site administration including data entry of the in house 'probe' system for the below:</li></ul>• Delivery receipts - Once a week update deliveries on probe and ensure hard copies are sent/collected for the attention of Accounts Team • Site stock takes - Every Thursday stock takes are undertaken by the Site Manager. Information needs to be updated and sent to head office by you once a week following this stock take. • Update and close out alerts - Manage alerts on probe by reviewing every three days, chasing for response from individuals who are down to provide this. • Right to Work Checks - Checking of right to work for subcontractors including taking copies of passport or checking settlement status on the government website. • Maintain ID system for operatives - following procedure already started by Site Manager <ul><li>To perform any other administrative duties as directed by CSM.</li><li>Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our service</li></ul>Skills and Qualifications <ul><li>Excellent written English.</li><li>Experience with customer service, ideally resident liaison experience within construction/social housing sector.</li><li>Ability to manage resident expectations.</li><li>DBC check (standard).</li></ul><ul><li>Competent MS Excel, MS Word, Microsoft Outlook email and calendars.</li></ul><ul><li>Competent use of Project Probe and SharePoint</li></ul>

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our West Sussex service. If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Within this role you'll be working as part of the West Sussex Drug and Alcohol Wellbeing Network. The role is based in our East Team covering Crawley and Mid Sussex. There will be an expectation for the post holder to work from other locations across West Sussex as required Part Time Hours: 18.75 per week Full time Salary Range: £27,861.26 - £32,002.35* *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 11/1/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rebecca Roberts | <a href="mailto:rebecca.roberts@cgl.org.uk" target="_blank">rebecca.roberts@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Scheme Manager - Broxbourne Salary:£33,054 per annum + monthly attendance bonus Hours: 37.5 per week Location: Broxbourne Contract: Permanent Are you passionate about making a real difference in the lives of people experiencing homelessness? Do you have the leadership skills to inspire a team and create a safe, supportive environment where individuals can rebuild their lives? At Hightown, we are looking for a motivated and compassionate Scheme Manager to lead our supported housing scheme in Broxbourne, which provides accommodation for up to 20 single homeless individuals. About the Scheme We deliver empathy led, person first support that helps people move forward with confidence. Whether it's securing a new home, accessing vital resources, or finding the right wellbeing services, you will play a key role in transforming lives. We are proud to offer a space built on dignity, respect, and empowerment and we are looking for someone who shares these values. What You Will Be Doing As Scheme Manager, you will: <ul><li>Lead and support a dedicated team</li><li>Oversee the delivery of high-quality support and advice</li><li>Ensure individuals can access and maintain safe, secure housing</li><li>Promote a positive workplace culture rooted in respect and inclusion</li></ul>What We Are Looking For You will bring: <ul><li>Understanding of the challenges faced by homeless individuals</li><li>Experience working in homelessness service would be advantageous</li><li>Proven leadership and supervisory experience</li><li>Strong IT and administrative skills</li><li>Full UK Driving Licence</li></ul>Why Join Hightown? We value our people and offer a generous benefits package, including: <ul><li>33 days annual leave (including bank holidays), rising to 35 with service</li><li>Annual performance bonus</li><li>Monthly attendance bonus</li><li>Comprehensive wellbeing support through the Five Ways to Wellbeing</li><li>Ongoing training and development</li><li>Workplace pension &amp; life assurance (3x annual salary)</li><li>Refer-a-friend scheme (£130 bonus)</li></ul>At Hightown, we put the people we support first. We are committed to building passionate, inclusive teams that deliver outstanding care - cost-effectively, without compromising on quality or safety. We are proud to be an Equal Opportunities &amp; Disability Confident Employer.

Scheme Manager

<h4>About the Role</h4>Are you looking for a role where you can make a real difference to local communities? Join us as a Housing Development Assistant and play a key part in delivering high-quality homes and regeneration projects across the borough.This is an exciting opportunity to work within our Housing Development Team, supporting the delivery of new build, mixed-use, and refurbishment schemes that improve lives and create vibrant neighbourhoods.<h4>What You’ll Do</h4><ul><li>Assist in managing and delivering housing development projects.</li><li>Identify development opportunities within existing housing stock.</li><li>Provide excellent customer service, offering advice and solutions to residents.</li><li>Maintain accurate project records, risk logs, and trackers.</li><li>Co-ordinate handovers and monitor defects during the 12-month period.</li><li>Organise public relations events for new developments and support marketing activities.</li><li>Prepare reports for governance meetings and assist with grant funding applications.</li></ul><h4>What We’re Looking For</h4><ul><li>Strong organisational skills and ability to manage competing priorities.</li><li>Excellent communication and customer service skills.</li><li>A proactive, problem-solving approach with attention to detail.</li><li>Ability to work collaboratively with internal teams, contractors, and stakeholders.</li><li>Commitment to equality, diversity, and confidentiality.</li></ul>Experience in housing development or project support is desirable, but we welcome applications from candidates with transferable skills and a passion for making a difference.<h4>Why Join Us?</h4><ul><li>Be part of a team delivering real impact for local communities.</li><li>Enjoy a supportive and collaborative working environment.</li><li>Access professional development opportunities.</li><li>Competitive salary and benefits package.</li></ul>Ready to make a difference? Apply today and help us build homes and communities that matter.If you’re ready to make your mark and play a key role in new sustainable homes across the borough, we’d love to hear from you.This is a hybrid role – mixture of home and office working.This post is a full-time role at 37 hours per week. However, all applications will be considered.For an informal discussion about the post, please contact Louisa Blundell, Housing Development Manager on 01483 523205.We do not accept CVs without a completed application form. Strictly no agencies please.Closing date for applications: 9pm on Monday 15 December 2025.Interview date:&nbsp;To be confirmedPlease note we do not accept applications after the time given on the advert.Further information on this vacancy<ul><li><a href="https://ats-waverley.jgp.co.uk/vacancies/327117/documents/772953" target="_blank">Recruitment Pack - Join our Team at Waverley</a></li><li><a href="https://ats-waverley.jgp.co.uk/vacancies/327117/documents/772956" target="_blank">Job Description</a></li></ul>

Housing Development Assistant

Recovery Coordinator - Forward Leeds Location: Irford House, Leeds, LS14 6PA Working Hours: 37 hours per week Contract Type: Permanent Salary: £25,110 - £32,090 per annum Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use. About the Role We are excited to offer the opportunity for a Drug and Alcohol Recovery Coordinator to join our Forward Leeds Active Recovery team supporting people whose primary substance is heroin. What You'll Do This is a dynamic and rewarding role where you will: <ul><li>Manage a caseload by creating, implementing, and reviewing ongoing recovery and treatment plans.</li><li>Facilitate and promote the progression of individuals from initial engagement into structured treatment.</li><li>Support clients in various different treatment stages, from initial assessment to exiting treatment, accessing sustained recovery and aftercare.</li><li>Contribute to reducing substance-related harm to individuals and the wider community.</li><li>Collaborate closely with key partners and colleagues across the street to support partnerships to achieve the best health and wellbeing outcomes for individuals.</li></ul>To Succeed in This Role, You'll Need: We are looking for individuals with a burning passion to make a difference, where equal opportunities are the heart of everything you do. To thrive in this role, you should possess: <ul><li>Experience working in substance misuse, mental health or criminal justice.</li><li>Exceptional understanding and ability to implement interventions, including brief interventions MI, PSIs, CBT, and ITEP.</li><li>Experience in delivering 1-2-1 and group therapeutic interventions.</li></ul>To view the full job description and person specification for this role, please click here. The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band. About Waythrough Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England. With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives. Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration - but wherever you join us, you'll be part of one supportive team, sharing one purpose. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities - especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a>. How to Apply If you're viewing this advert on an external platform such as Indeed, please click 'Apply via Company Website' to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

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