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The Vacancy We are looking for someone to join our Tenancy team as Housing Officer on a 12 month fixed term basis. The role of a Housing Officer can be highly rewarding when you're able to find a satisfactory solution to our customers problems. Although demanding on a number of levels, it's also a varied role that will keep you stimulated. Furthermore, as you'll be working through many cases from start to finish, you'll feel a great deal of job satisfaction when you achieve a positive outcome. The varied and demanding aspect of being a Housing Officer can also be a major and stressful challenge. You could find yourself juggling a number of tasks, while having to deal directly with upset and angry individuals, so it's certainly not a job for the faint hearted. If you love helping people, are well organised, like a challenge and have a cool head, then you should excel as a Housing Officer. The closing date for applications is 12th January 2026 but you may be contacted sooner for an interview so if you have the attitude and skills needed to excel in this role, apply today! Please make sure you can drive, have a vehicle, and explain in your supporting statement how you meet the requirements listed in the person spec, failure to do so could result in your application being rejected. Rewards &amp; Benefits We offer a range of benefits including an excellent pension scheme, healthcare cash plan, Cyclescheme and season ticket loans. Further to this you can expect generous holiday and paid leave allowances, tailored induction programme and fantastic ongoing training and development opportunities. Values-Based Recruitment Estuary has a value-based recruitment policy which means our selection process is aligned with our core values of Respect, One Estuary, Accountable and Responsible. Safeguarding &amp; Recruitment Estuary is committed to safeguarding and practices safer recruitment standards and expects all staff to share the commitment to safeguarding children and people with care and support needs. The successful applicants will be required to provide proof of eligibility to work in the UK. Please note that at this time, we're unable to accept applications from candidates who require visa/work permit sponsorship. We appreciate your understanding and we welcome applications from all candidates who are eligible to work in the UK without sponsorship. Estuary is Inclusive At Estuary, we're committed to embedding equality and diversity at the heart of our work. We aim to be an inclusive organisation, where individual differences are respected, where staff, people who use services, as well as their families and carers, are treated with dignity and on the basis of their merits, abilities and needs, and where everyone has a fair opportunity to fulfil their potential without suffering discrimination or disadvantage. We always strive to recruit the person most suited to the job, and we welcome applications from people of all backgrounds. Anonymous Shortlisting To further support our aim to be an inclusive employer, we use specific software to remove all person-identifiable information from CVs, including name and dates of employment/education, also date of birth, age and gender where a candidate has included these details in their CV. Your personal details will only be made available to hiring managers if you are selected for interview. Estuary is Disability Confident We're also a certified Disability Confident Employer, which means we are committed to employing people with disabilities, and that we will: <ul> <li>Actively seek to attract and recruit people with disabilities</li> <li>Provide a fully inclusive and accessible recruitment process</li> <li>Offer a guaranteed interview to applicants with disabilities who meet the minimum criteria for the vacancy</li> <li>Be flexible with our assessment process to ensure applicants with disabilities have the best opportunity to demonstrate their ability to do the job</li> <li>Make reasonable adjustments to support people with disabilities as needed.</li></ul>Accessibility If you are unable to use the online process to apply, please call us on 0300 3045000 to request an application pack in an alternative format. About Estuary Estuary is a Housing Association with a strong and clear regional commitment within Essex. We work very successfully within every district in Essex, the three outer East London Boroughs and in the Suffolk Coastal District. We currently own and manage over 4600 properties. We are always looking at ways to increase the number of homes we can offer and believe it is important to build communities, not just homes. We are committed to the provision of good-quality housing, care and support services to meet local needs and to contribute to the development of sustainable communities. Our residents are at the heart of everything we do, their views are important to us in helping shaping future services. We employ just over 300 people, two thirds of whom work providing care and support to people with learning disabilities. We also have an army of dedicated people behind the scenes providing a variety of services including rent collection, gardening, estate management and working on projects to build new houses. Estuary Benefits Flexible and Hybrid Working Pension Scheme Generous Holiday and Additional Paid Leave Allowances Mental Health Support Portal Healthcare Cash Plan

Housing Officer

The role Official title 'Village Manager'. Are you passionate about improving communities and the lives of our residents? Are you committed to putting our residents first ensuring their homes are safe? If this sounds like you, Join us as a Village Manager and you'll be responsible for managing customer relationships and housing services in a mixed tenure development based at Celebration Avenue - Stratford. What you'll be doing: <ul> <li>To own and manage the customer relationship meeting individual and community needs.</li> <li>To provide innovative mixed tenure landlord services within a patch.</li> <li>To ensure Triathlon Homes delivers excellent tenancy management and leads in customer excellence.</li></ul>The role is hybrid with a minimum of 3 days in the office, with flexibility required depending on business need. What you'll need: <ul> <li>Experience of working in a customer services environment</li> <li>Knowledge of the legal framework for delivering tenancy and leasehold management</li> <li>Experience of managing expectations and innovating to achieve results</li> <li>Ability to produce, analyse and present information in a clear transparent way that is easily understood</li> <li>Demonstrable effective interpersonal skills and the ability to work collaboratively with stakeholders</li> <li>Ability to work flexibly, prioritise and manage competing demands</li></ul>It is important that you give real examples of how you meet the criteria above in your supporting statement. Please note we reserve the right to close this vacancy at any time. The salary for this role is £36,000 per year Closing Date: 9th January at 23:59 Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Housing Officer Role

You Do you want to make a real difference in the lives of young people? YMCA Thames Gateway provides accommodation and support to young people and children in care, helping them develop the skills and confidence to live independently. We're looking for a passionate and proactive Intensive Housing Management Officer to join our team. In this role, you'll support young people to sustain their tenancies and achieve independence. Carry out needs and risk assessments, develop sustainment plans, and monitor progress. Ensure compliance with occupancy agreements and manage rent accounts. You'll bring: Experience supporting young people in a housing, care or residential setting. Strong knowledge of safeguarding and the challenges faced by young people. Excellent communication, record-keeping and organisational skills. The ability to work flexibly, including evenings and weekends when required. A qualification in youth work, housing or a related area is desirable. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: 6 Months Fixed-term contract </li><li>Working Pattern: Full-time (Rota Monday to Sunday 08:00-16:00/14:00-22:00)</li><li>The Job Description and Person Specification can be found here: Final - Housing Officer JD (1).pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Housing Officer (Intensive Housing Management) FTC

The Vacancy Fixed-Term 12 Month Maternity Cover Full-Time (37 hours per week) Stockport Homes Group is a great place to work. We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities. We're currently recruiting a Housing Options Officer to provide an excellent housing options and advice service. A key part of this role is delivering comprehensive advice and assistance to people in housing need. You will have a core focus on preventing homelessness and helping people explore alternative accommodation options. We are looking for someone who has: • The ability and passion to deliver a high-quality service to customers. • The ability to work positively within a team setting. • A strong knowledge of housing options legislation (or the ability and passion to learn), and an understanding of homelessness prevention tools. • The ability to listen actively, and is able to empathise with customers. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date: 11th January 2026 Interview Date: 23rd January 2026 About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Housing Options Officer

We adopt an 'anonymous recruitment' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage. About the vacancy Vacancy ID: 2645 Organisation: Carmarthenshire County Council Number of vacancies: 1 Contract type: Temporary/Secondment - Full Time Contract end date: 30 November 2026 Location: Llanelli Grade: Grade E Salary: £26,403 - £29,540 If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata'd accordingly Hourly Rate : £13.69 - £15.31 Contract Hours 37 Come and join our team An exciting opportunity has arisen for a motivated and enthusiastic individual to join our team within the Housing division. We provide older persons accommodation for the over 55s to live within a supported environment. The Sheltered Housing Officer role requires a person-centred approach to promote and maintain independent living. The post holder will require a level of self-motivation and initiative, working independently and/or part of a team. We are seeking a dedicated and compassionate Sheltered Housing Officer. The ideal candidate will be responsible for providing support and assistance to tenants living in sheltered housing schemes, ensuring their safety, well-being, and quality of life. Part of the role will include Health, Safety and fire management responsibility. For an informal discussion, please contact Sian Stephens, Supported Housing Team Lead on 01554 899325 <a href="mailto:SStephens@carmarthenshire.gov.uk" target="_blank">SStephens@carmarthenshire.gov.uk</a> We look forward to receiving your application. Job Description: Supported Housing Officer - 11.2025.pdf - 123KB Opens in a new window DBS level: An Enhanced Disclosure and Barring Service (DBS) check will be requested for this job Welsh language level - verbal Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level Closing Date: 11/01/2026, 23:55 The Rewards We offer an excellent benefits package including: <ul><li>Competitive salary </li><li>Automatic enrolment into the Local Government Pension Scheme</li><li>Generous annual leave entitlement with the option of purchasing addition annual leave</li><li>Access to staff health and wellbeing support</li><li>Personal development and career progression </li><li>Staff discount schemes and other benefits e.g., cycle-to-work scheme</li><li>Flexible working and family friendly policies </li></ul>Additional Information We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool. Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: <a href="https://www.gov.uk/prove-right-to-work" target="_blank">https://www.gov.uk/prove-right-to-work</a>. lease Note: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted. How to Apply: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email: <a href="mailto:jobs@carmarthenshire.gov.uk" target="_blank">jobs@carmarthenshire.gov.uk</a> or contact 01267 234567 and ask for 'Recruitment' to discuss alternative arrangements to support you in the process. Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.

Supported Housing Officer

Wheatley Homes Glasgow Post Title: Housing Officer Salary: SCP 31-34 (£40,391- £43,995) per annum Duration: Fixed Term Work pattern: 35 hours per week, Monday to Friday Location: Glasgow (agile home-based worker with travel requirement to allocated patch and Group offices) Requirements: Level 1 Disclosure check required Wheatley Group is Scotland's leading housing, care and property-management group. Wheatley spans 19 local authority areas across Scotland, providing homes and award-winning services to over 210,000 people. Our subsidiaries are all driven by a common commitment and mission to 'Make homes and lives better'. We have a fantastic opportunity for experienced and caring housing professionals to join our team at Wheatley Homes Glasgow. About the role At Wheatley, we are committed to building great homes, transforming neighbourhoods and helping customers. As a Housing Officer, you will be at the heart of this - becoming a familiar face in our communities, providing a comprehensive, high-quality housing management service to customers. You will work collaboratively with customers and partner agencies to support the continued development of our communities. Who are we looking for? The successful candidate will have at least two years' experience working in a Housing Officer role or be part of our internal Ignite graduate programme, with a proven track record of excellent rental income collection, void and neighbourhood management. You will be an enthusiastic and caring professional who can work, adapt and thrive in a fast-paced and constantly innovating and improving organisation. The benefits we offer As part of Wheatley Group, we offer a sector-leading benefits package. The successful candidate will receive: <ul><li>a rewarding career with a competitive salary; </li><li>access to a contributory pension scheme; </li><li>excellent leave entitlements; </li><li>enhanced maternity, paternity, adoption and shared parental leave; </li><li>contributions towards dental, optical, driving lessons and more; </li><li>access to staff inclusion networks promoting an inclusive workplace; and </li><li>24/7 access to our employee assistance programme. </li></ul>The role will involve working from home, with regular travel required to allocated patch and Group offices. Committed to inclusion At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential. We actively celebrate our individual differences and recognise the collective strength this brings to our organisation. It's important our teams represent the communities we serve, and we welcome applications from any under-represented groups. Closing date: Tuesday 6 January 2026 at 5pm For a chat about the role, please contact Locality Housing Director, Linda Doyle by emailing <a href="mailto:Linda.Doyle@wheatleyhomes-glasgow.com" target="_blank">Linda.Doyle@wheatleyhomes-glasgow.com</a> We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact recruitment on <a href="mailto:recruitment@wheatley-group.com" target="_blank">recruitment@wheatley-group.com</a>

The Vacancy Join Amplius as an Independent Living Assistant and provide vital support to our Life24 Service teams, helping ensure our customers receive the highest standards of care and service. Salary: £26,001.56 per year Contract: Fixed Term Contract until 31 March 2027 Your week: 36.25 (Monday - Friday 8.45am - 5pm) Location: Hybrid, with a weekly presence in our either Milton Keynes, Rushden or Peterborough office. Snapshot of your role <ul> <li>Deliver accurate and timely administrative support to the Life24 Service teams, ensuring smooth operations and excellent customer service.</li> <li>Respond to customer, contractor, and internal enquiries via phone, email, and other channels, resolving issues promptly where possible.</li> <li>Maintain and update customer records and data in internal systems, ensuring all information is accurate and up to date.</li> <li>Support financial processes, including raising orders, processing invoices, managing payments, and setting up accounts.</li> <li>Monitor and allocate alerts, faults, and service requests to ensure issues are addressed efficiently.</li> <li>Assist with scheduling visits and preparing reports, KPIs, and data for internal teams and local authorities.</li> <li>Provide flexible cover and support across Life24 and Assistive Technology services to help the team deliver a high-quality, customer-focused service.</li></ul>What we're looking for <ul> <li>Good numeracy, literacy, and IT skills, including proficiency in Microsoft Word, Excel, PowerPoint, email, and internet use.</li> <li>Excellent verbal and written communication skills, with experience supporting stakeholders or customers at all levels.</li> <li>Strong customer care skills with an empathetic and caring approach.</li> <li>Ability to work independently using own initiative and as part of a team, demonstrating flexibility and resilience.</li> <li>Excellent organisational skills and attention to detail, particularly when capturing and managing data.</li> <li>Ability to build and maintain positive relationships and work effectively across operational boundaries.</li> <li>Professional approach to all situations, with a flexible and adaptable attitude to work.</li></ul>Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 4 January Phone screening: 8 January Interviews: 14 January We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Independent Living Assistant

Wheatley Homes East Job Title: Housing Officer Salary: SCP 31-34 (£40,391 - £43,995) per annum Duration: Fixed Term Location: Agile home based with travel to group offices when required Work pattern: 35 hours per week, Monday to Friday Wheatley Group is Scotland's leading housing, care and property-management group. Wheatley spans 19 local authority areas across Scotland, providing homes and award-winning services to over 210,000 people. Our subsidiaries are all driven by a common commitment and mission to 'Make Homes and Lives Better'. We have a fantastic opportunity for experienced and caring housing professionals to join our team at Wheatley Homes East. About the role At Wheatley, we are committed to building great homes, transforming neighbourhoods and helping customers. As a Housing Officer, you will be at the heart of this - becoming a familiar face in our communities, providing a comprehensive, high-quality housing management service to customers. You will work collaboratively with customers and partner agencies to support the continued development of our communities. Who are we looking for? The successful candidate will have at least two years' experience working within a Housing Officer role or be part of our internal Ignite Graduate programme with a proven track record of excellent rental income collection, void and neighbourhood management. You will be an enthusiastic and caring professional who can work, adapt and thrive in a fast-paced and constantly innovating and improving organisation. The benefits we offer As part of Wheatley Group, we offer a sector-leading benefits package. The successful candidate will receive: <ul><li>a rewarding career with a competitive salary;</li><li>access to a contributory pension scheme;</li><li>excellent leave entitlements;</li><li>enhanced maternity, paternity, adoption and shared parental leave;</li><li>contributions towards dental, optical, driving lessons and more;</li><li>access to staff inclusion networks promoting an inclusive workplace; and</li><li>24/7 access to our employee assistance programme.</li></ul>The role will involve working from home, with travel requirements to allocated patch and Group offices when required, therefore a driving licence is required. Holding, or working towards, a housing qualification at CIH Level 2 or equivalent is desirable. This post is subject to a Basic Disclosure check. Committed to inclusion At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential. We actively celebrate our individual differences and recognise the collective strength this brings our organisation. It's important our teams represent the communities we serve, and we welcome applications from any under-represented groups. Closing date: 12 December 2025 at 5pm For a chat about the role, please contact Jonny Green, Head of Housing, on 07920362023 or at <a href="mailto:jonathan.green@wheatleyhomes-east.com" target="_blank">jonathan.green@wheatleyhomes-east.com</a> We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact our Recruitment Team on 08000094565 or <a href="mailto:recruitment@wheatley-group.com" target="_blank">recruitment@wheatley-group.com</a>

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Gateshead service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Gateshead team. We have an exciting opportunity for an Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Full Time Hours: 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 dependent on experience, (based on full time working hours, pro rata for part time hours) Contract: Fixed Term contract until 31st of October 2027 **Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by alcohol use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by alcohol use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If this sounds like you and you'd like to begin your journey with Change Grow Live, then we'd love to talk to you. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 14/1/2026 Closing Date 31/12/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Tracey Anderson (Gateshead Recovery Partnership) | <a href="mailto:tracey.anderson@cgl.org.uk" target="_blank">tracey.anderson@cgl.org.uk</a> | 01915947821 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Service Charge Officer Role Title: Service Charge Officer Hours: 35 hours per week, Monday-Friday Salary: £31,937- £39,922 per annum (salary offered dependent on experience) Contract: Fixed term for 6 months You will be providing excellent customer service to our customers by ensuring service charges are budgeted and charged fairly in accordance with legislation and agreements. An operational understanding of the application of service charges in the social housing sector is essential to the role. We support agile working, so you'll be provided all IT equipment to work flexibly between your home, and our Dartford office. For more information please take a look at the job description: Service Charge Officer To apply: Complete our application form in full via our careers website. We're keen to understand your interest in the role and how you meet the requirements, so make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team. Who are we? We'rea housing association in England, with homes spreading across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future. Our purpose is to "open doors to better lives for our customers". We thrive to be customer pioneers; providing a great customer experience. We are also proud to announce that we have been awarded an accreditation for 'The Sunday Times Best Places to Work' 2025, based on our employee feedback. Your key tasks will include: <ul> <li>Setting service charge estimates for all existing stock annually, complying with tenancy agreements and leases and adhering to current legislation.</li> <li>Regular reconciliation of scheme accounts on finance accounting system identifying any discrepancies and provision of reports to relevant departments to investigate and resolve.</li> <li>Reconciling actual costs for all stock with a variable service charge and issue year end statement of accounts, complying with agreements, leases and current legislation. Assist Team Leader in liaising with external auditors, providing resolution of queries relating to the year-end accounts.</li> <li>Monitoring the financial performance of Managing agents by ensuring compliance with leases and agreements from estimates &amp; final accounts. Work with the Managing Agent Officer to challenge Managing Agents if accounts are inaccurate and to issue legal notices in cases of non - compliance.</li> <li>Reviewing all schemes ensuring existing reserve/sinking funds are up to date and accurately recorded or implemented if necessary and, following the annual reconciliation; notify residents (via audited accounts) of balance of reserve/sinking funds.</li> <li>Taking ownership to investigate and respond to any service related complaints/ queries from customers within set timescales at all times. This is to be carried out with reference to tenancy agreements and leases and current legislation.</li> <li>Providing advice &amp; support to the business to produce accurate service charge estimates for new schemes, including the calculation of charges for Capital Projects Committee, and collating and interpreting all legal documentation to ensure service charges are set in accordance with the same.</li> <li>Attending &amp; representing Moat at first-tier tribunal hearings and resident meetings in collaboration with relevant internal departments. </li> </ul>You'll have: <ul> <li>A good standard of education, with good numerical ability in particular.</li> <li>A working knowledge of MS Office, with proficient intermediate use of MS Excel.</li> <li>Good understanding in the use of financial, and other, database systems.</li> <li>An operational understanding of all legislation and best practice as it relates to service charges.</li> <li>An operational understanding of the application of service charges in the social housing sector, including in the context of lease arrangements.</li> </ul>Why join us? Come and make a difference, grow your career, join a great team and take on new challenges. In return, you'll receive: Excellent benefits. For more info, check out our employee benefits video here: <a href="https://tinyurl.com/nr6ymtb4" target="_blank">https://tinyurl.com/nr6ymtb4</a> Want to know more about Moat? Check out our social media feeds! LinkedIn: @moathomes Facebook: Moat Homes If this sounds like the role for you, apply by 5pm Wednesday 7th January 2026 and be part of something bigger! We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application! If you require any additional adjustments to the recruitment process, please email <a href="mailto:peopleservices@moat.co.uk" target="_blank">peopleservices@moat.co.uk</a>.

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