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Income Collection Officer Advert close date: Friday 28th March 2025 Location: Shropshire (hybrid)Greenacre are pleased to be supporting a Shropshire based housing organisation, with their recruitment of an Income Collection Officer.The ideal candidate will have experience of income collection within a social housing setting.What will you do in the role?&nbsp;<ul><li>Taking front-line calls from residents, who are facing rent arrears</li><li>Managing the inbox</li><li>Handling claims of universal credit</li><li>Income collection &amp; rent arrears</li></ul>Who would excel in this role?<ul><li>Experience of rent/ income collection from residents who are in arrears</li><li>Experience of discussing payment plans and options</li><li>Knowledge of universal credit and the benefits system</li></ul>Greenacre Recruitment are a Disability Confident employer and are committed to providing employment opportunities from a diverse and inclusive candidate talent pool.We believe diversity drives innovation. If you feel you have what it takes to fulfil this role, but are worried about any perceived barriers that might hold you back from applying, please contact us for an informal chat about your requirements and we will do our best to assist.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Greenacre Recruitment Ltd

Income Officer - Housing Services

About The Role Role: Affordable Housing Enabling Officer Location: Hybrid (Chorley and South Ribble) Contract: Full time (36.15 hours per week) / Fixed Term Contract (24 months) Salary: £40,476 - £42,708 plus 6% car allowance Closing Date: 25 March 2025 Are you a housing professional with experience in affordable housing enabling and delivery? Are you passionate about social housing and have the skills in influencing and engaging stakeholders to bring them onboard with solutions to deliver the homes needed to meet our local needs? Working across Chorley and South Ribble, this new post has been created to drive up affordable housing delivery, working with our RPs, developers and other key partners. What you'll be getting up to <ul> <li>Develop new ways to ensure we are maximising developer contributions for affordable housing , delivering new homes of the right type and tenure to meet our communities' needs.</li> <li>Establish strategic relationships with our developing RPs and develop effective mechanisms for monitoring and supporting the overall programme for affordable housing across the two boroughs</li> <li>Work closely with colleagues across teams within the two Councils to develop a strong knowledge base of existing affordable housing stock , how its allocated and establish systems for ensuring lets are compliant with legal agreements and ensure our customers are benefitting.</li> <li>Lead on key strategic projects including the review of the RP Framework (Chorley) and also support the development of key housing strategies and planning policies.</li> <li>Support the operation of the Councils' Low-Cost Home Ownership Schemes</li></ul>Who we're looking for <ul> <li>An experienced housing professional (ideally a Chartered Member of the CIH or equivalent ), with excellent understand in the mechanisms for affordable housing enabling, including the planning process and also Homes England capital programme. The postholder will have strong communication skills with the ability to seek out solutions and promote the value to be gained in social housing delivery</li></ul>Other requirements <ul> <li>This role requires some travel around our boroughs. You should have a valid driving licence or the equivalent mobility. </li></ul>Our Benefits <ul> <li>25 days annual leave plus bank holidays (and Christmas shutdown)</li> <li>Hybrid/agile working from day one</li> <li>Local Government pension</li> <li>Healthcare Cash Plan for cash back on health treatments </li> <li>Cashback website access for savings on brands you love</li> <li>Volunteering days</li> <li>Free parking</li> <li>Car Allowance</li></ul>Many of our colleagues work flexibly for us. We're always open to conversations around different working arrangements. If you're interested in part-time, compressed hours or any other working arrangement, please get in touch with us through the "Contact Us" form on our careers website. About Us Chorley Council is dedicated to providing first-class services and promoting the well-being of the local community. Our staff are our greatest resource, at the heart of everything we do, and are crucial to the delivery of excellent services for our residents. At Chorley Council, we're always striving to make our borough the best to live, work and visit. Working Together We share a number of our services with South Ribble Borough Council. This allows for improved resilience across both councils and provides numerous benefits to our operations. Whilst some staff and back-end processes are shared between the Councils, both Councils still retain sovereignty and have separate strategies and corporate plans. Additional information Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date. Equal Opportunities We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices. We're committed to making our recruitment practices barrier-free and accessible to everyone. This includes making adjustments for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, please contact us via the "Contact Us" page on our website. If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.

Affordable Housing Enabling Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator in our Alcohol and Non-Opiate Team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Southwark Hours: Full Time 37.5 hours per week Salary: £27,861.26 - £32,002.35 Dependent on experience (based on full time hours, pro rata for part time) Allowance: £4,133.14 Contract Type: Fixed Term Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li><li>Research, design and prepare subject matter and materials for groups / pods. </li><li>Deliver structured content within group settings to service users at various stages of recovery </li><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Taedza Bosha | <a href="mailto:taedza.bosha@cgl.org.uk" target="_blank">taedza.bosha@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. A fantastic, new opportunity has arisen to become a Homelessness Recovery Co-ordinator, supporting rough sleeping individuals throughout their treatment journey and successfully supporting their move on into suitable housing arrangements. We are hoping this role will be for you. This role will include driving our outreach van so a valid driving license is required. You will be the key liaison between CGL services, local hostels and shelters, the local council and partners and will actively engage individuals with the services they need to support improved health, wellbeing, social inclusion and appropriate accommodation. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Reading Part Time Hours: 22.5 per week Full TIme Salary: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata for part time hours) Contract Type: Fixed Term Responsibilities About the role: <ul><li>Establish effective communication and referral pathways those individuals who are homeless and in contact with other health and care agencies</li><li>Attend relevant multi-disciplinary team meetings supporting links to health and social care services, peer support networks, community assets and mutual aid </li></ul><ul><li>Coordinate the transfer of any accommodated out of area individual</li><li>Increase and enhance partnership working with primary care, mental health services, housing and other voluntary organisations who are supporting rough sleepers</li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>About you: <ul><li>Prior knowledge and experience of working with people who are homeless, sleeping rough or sofa surfing</li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Experience of engaging with a wide variety of individuals with a variety of backgrounds and needs </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities</li><li>Refer a Friend Scheme </li></ul>Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Sam Pillinger | <a href="mailto:sam.pillinger@cgl.org.uk" target="_blank">sam.pillinger@cgl.org.uk</a> | 07507839030 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Homeless Recovery Coordinator

Housing Officer Stoke on Trent Role and key responsibilities for Housing Officer <ul><li>Visiting tenants in their own homes</li><li>Receiving and investigating complaints and incidents of Anti Social Behaviour or other tenancy condition breaches</li><li>Completing fire safety audits </li><li>attending meetings, case conferences, working parties, court hearings, tenancy review hearings and evictions as directed</li><li>Supporting tenants with vulnerabilities</li><li>Attending child protection conferences</li><li>Recovery of rent arrears and maximisation of rental and other income for all council services</li></ul>Minimum Requirements for Housing Officer <ul><li>Previous experience required </li><li>Previous experience using NEC database (advantageous)</li><li>Strong written and verbal communication skills </li><li>Excellent organisational skills </li><li>Possess detailed knowledge and understanding of Housing Management</li><li>Ability to prioritise own workload</li><li>Self-motivated and able to work on own initiative</li><li>Ability to deal with stressful and emotional situations</li></ul>Pay rate: £16.26 - £17.51 per hour Working hours: Full time: Monday - Friday 09:00 - 17:00 Part time: 18 hours per week between Monday - Friday 09:00 - 17:00 This job is commutable from the following areas, Stoke on Trent, Newcastle, Hanley, Bentilee, Bucknall, Tunstall, Burslem, Cobridge, Trentham Lakes, Longton, Meir, If you believe that your skills and experience match what we are looking for please call our office on 01782 367818 or submit your CV by clicking "Apply Now" and we will be in touch immediately.

Housing Officer

Our Client is looking for Housing support officers in Brent Cricklewood NW2 Job Description: Monday to Friday 9:00 AM to 5:00 PM ONGOING Our client is looking for 3 Housing support officers with the Experience in completing support plans, risk assessments and identifying risks. knowledge of universal credits, housing benefits and evictions would be a benefit but, training can be provided. the job will be in the vicinity of the area of NW2 so this require to travel to the clients resident. ideal to have the transport and will pay mileage. if you dont have transport, client will provide you oyster for traveling to the site one and after another. if you are confident that you are the right candidate, Send CV for immediate consideration, this opportunity has an immediate start readily available. or call 01708 763 200 to discuss this opportunity Mango Solutions are acting as the employment agency on behalf of our client

6 Temporary Jobs in England