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Hybrid Working – 3 Days onsite in Hemel HempsteadAn exciting opportunity has arisen within our Housing Department for an experienced Housing Officer to join our dynamic team.The role involves managing a geographical patch of properties and duties will include:<ul><li>Carrying out tenancy reviews and tenancy audits with residents in their homes</li><li>Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding</li><li>Taking appropriate action regarding breaches of tenancies</li><li>Working collaboratively with the other teams and services to ensure appropriate action is taken to deal with breaches of tenancies</li><li>Assisting with Court processes and representing Hightown in court where necessary.</li><li>Resident involvement throughout the week travelling across your geographical patch</li></ul>Each Housing Officer in the team has a lead role, enabling staff to specialise in an area of Housing Management (we're flexible if you have an interest in a specific lead). This may include:<ul><li>Anti-Social Behaviour</li><li>Domestic Abuse</li><li>Tenancy Fraud</li></ul>As part of your lead role, you will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area as well as providing guidance to other team members when needed.Due to the nature of the role, you must have a driving licence and access to a vehicle for work purposes.About UsHightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housingandsupport. We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year.The BenefitsWe offer a range of benefits which include:<ul><li>33 days of annual leave including Bank Holidays, rising to 35 days with service</li><li>£39,039 pa for 35 hours a week contract</li><li>Monthly attendance bonus</li><li>Ongoing professional development and support to deliver outstanding support</li><li>Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Employee support and health &amp; wellbeing services</li><li>Well-equipped on-site gym</li></ul>If you are interested in joining our friendly team, please apply below.Interview Date: Monday 31st March 2025Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.We are an Equal Opportunities &amp; Disability Confident Employer.

Housing Officer

About Us: At Hightown, we are committed to ensuring the highest standards of health and safety for our corporate, landlord, customer, and employee environments. We believe in proactive risk management and continuous improvement to create a safe and compliant workplace. If you are a strategic thinker with a passion for health and safety, we want you to join our Senior Leadership Team!Job Description: As the Head of Health and Safety, you will be Hightown's Competent Person and strategic lead on all aspects of health and safety. You will ensure legislative compliance and promote risk mitigation across all areas of the business. This role requires effective management and innovative solutions, strong collaboration with key stakeholders, and influencing the strategic direction of the service based on operational and legislative environments.Key Responsibilities:<ul><li>Act as Hightown's subject matter expert, providing guidance and support on technical, legal, and other health and safety issues.</li><li>Develop, review, and implement health and safety policies, procedures, and guidance.</li><li>Ensure compliance with health and safety legislation through agreed solutions.</li><li>Inspire colleagues to embed a proactive approach to health and safety across the Association.</li><li>Monitor and report on health and safety performance, identifying areas of concern and opportunities for improvement.</li><li>Advise the Executive team and Board on legislative requirements and accountabilities, providing assurance on the effectiveness of health and safety systems.</li><li>Collaborate with the Head of Asset Management and Sustainability to oversee asset compliance data and prepare reports.</li><li>Work with the Head of Care and Supported Housing Services to ensure health and safety within Hightown's services.</li><li>Develop and implement Business Continuity Plans and emergency response procedures.</li><li>Provide oversight and guidance to colleagues to ensure safety remains a priority.</li><li>Set budgets and manage expenditure in line with specific budgets.</li><li>Manage and motivate a team, ensuring high standards across all areas of operation.</li><li>Chair Hightown's Health and Safety Consultation Committee, leading on the development and implementation of action plans.</li><li>Horizon scan for new health and safety legislation, analysing its impact on Hightown's operations and corporate risk.</li></ul>Requirements:<ul><li>Proven experience in a senior health and safety role.</li><li>A recognised Health and Safety qualification</li><li>Strong knowledge of health and safety legislation and best practices.</li><li>Excellent leadership and management skills.</li><li>Ability to influence and collaborate with key stakeholders.</li><li>Strong analytical and problem-solving skills.</li><li>Effective communication and interpersonal skills.</li><li>Full UK driving licence and access to a vehicle</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and development.</li><li>A supportive and inclusive work environment.</li><li>The chance to make a real impact on the safety and well-being of our community.</li><li>33 days annual leave including Bank Holidays</li><li>Monthly attendance bonus</li><li>Life Assurance</li><li>Free access to on-site gym</li></ul>We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.No Agencies PleaseHightown is an Equal Opportunities Employer

Head Of Health and Safety

About The Role Contract Dates - 01/07/2025 - 16/08/2025 OR 01/07/2025 - 02/08/2025 The Role SBC Accommodation Officers play a key role in delivering an exceptional student experience during their Summer School course. They work closely with College Mentors to provide high-quality pastoral care and supervision, acting as a trusted point of contact and support for students within their accommodation blocks. Accommodation Officers are responsible for promoting and upholding the positive behaviours we expect from all students, fostering a safe and respectful living environment. Highly attentive and well-organized, Accommodation Officers take a proactive approach to student supervision and effectively address any behavioural or welfare concerns. With students from a wide range of countries and cultures, it is essential that they build strong connections and create an inclusive atmosphere. By fostering a fun, welcoming, and vibrant environment within the Summer School accommodation, Accommodation Officers play a vital part in helping students feel comfortable, supported, and engaged throughout their stay. The Site SBC at Cambridge College replicates a city university model based at dedicated university student accommodation giving student a true taste of university living. Students on the college programme are 15-17 and the capacity is 100 students each week. For aspiring students seeking to combine subject-specific study with professional experiences; developing key skills to benefit future career prospects, located in the city of Cambridge. Appealing to ambitious students wishing to prepare for future success and to gain an the opportunity to spend the summer in the beautiful historic city of Cambridge. SBC Cambridge College students undertake academic courses, exploring their chosen subject through a series of engaging lectures, tutorials, and industry workshops. Their academic programme sits next to their social programme allowing them to explore Cambridge, take part in college events, wellbeing activities and the greatly enjoyed excursion to London. Ways we support our Accommodation Officers: <ul> <li>Fully paid DBS check</li> <li>Extensive, paid, on-site training prior to student arrival</li> <li>All meals and accommodation included</li> <li>CPD and Appraisals</li> <li>Staff Wellbeing Initiative</li> <li>Access to Employee Assist Programme (EAP)</li> <li>Continual support for all staff from the Head Office Team, both on the ground and via phone/email</li> <li>Online safeguarding and prevent training</li> <li>Professional, fun and supportive environment</li></ul>Additional Role Specific Support Paid attendance of a certified First Aid Course Remuneration: Paid weekly, one week in arrears. The weekly rate received for Accommodation Officers is £620 PLUS any accrued holiday to be paid at the end of contract)* Food and accommodation are included for all residential SBC staff. Main Duties: <ul> <li>Hold responsibility for supervision and pastoral care of students at satellite accommodation blocks.</li> <li>Act as team lead within the accommodation block, providing support to the College Mentors and working closely with College Management to ensure that students are supervised and accounted for whilst in accommodation blocks.</li> <li>Communicate effectively with other Accommodation Officers, College Mentors and College Management in order to create an accurate and efficient account of student movement on site</li> <li>Supervise and support students who are unwell, ensuring that updates on their health are provided to management teams, and recorded in relevant logs</li> <li>Lead student meetings to ensure that students are aware of the programme and any changes between daily meetings</li> <li>Liaise with the accommodation management and cleaning staff to ensure that rooms are clean for student arrivals, and issues are reported quickly</li> <li>Ensure common spaces display key information, working closely with Social Programme team to ensure that information is effectively shared with students</li> <li>Provide daily handovers for morning staff and management detailing any behavioural or pastoral issues</li> <li>Promote and embody standards of behaviour that we would expect from our students at all times</li> <li>Create a welcoming and inclusive environment, in which all students can feel comfortable and cared for from the first point of contact</li> <li>Facilitate conversations and communication between students when needed, ensuring that students are creating bonds and friendships with others </li> <li>Proactively address student behavioural issues, providing appropriate intervention when necessary</li> <li>Remain professional and empathic while dealing with discipline and behaviour management in a positive and constructive manner</li> <li>Be committed to the safeguarding and welfare of students at SBC sites</li> <li>Attend daily staff meetings alongside College Mentors to update on pastoral issues</li> <li>Be responsible for attending to unwell students and chaperoning students on visits to the doctors when necessary </li> <li>Keep management teams informed, and keep records of incidents, sickness and medical issues</li> <li>Encourage good timekeeping to ensure that all students are in timetabled lessons</li> <li>Facilitate laundry operations within the College, assisting students using the weekly external laundry service</li> <li>Adhere to all Health and Safety measures (including COVID safety measures, risk assessments and other policies and procedures)</li> <li>Help with student transfers to and from the airport for any arrivals and departures</li> <li>Be on overnight duty 22:00 - 07:30 up to 6 times per week</li></ul>Safeguarding Duties: <ul> <li>Be committed to the safeguarding and welfare of students in your care</li> <li>Complete online safeguarding training and attend on-site safeguarding training during induction week</li> <li>To read and understand SBC's Safeguarding Policy, Staff Handbook, Operations Policy Handbook and Part 1 of Keeping Children Safe in Education (including annexes A &amp; B)</li> <li>To be alert to the signs of abuse and neglect, and report any concerns to the DSO immediately (including low level concerns)</li> <li>To know what to do if a student tells a member of staff they are being abused, exploited or neglected</li> <li>To help students understand how to keep themselves safe and manage risk; earning their trust while maintaining professional boundaries</li></ul>Please see the attached Job description for a more complete list of the duties associated with the Accommodation Officer role. About You SBC PERSON SPECIFICATION All members of staff employed by SBC will be expected to bring certain key qualities to the operation. There must be a professional interest in working with young people and particularly international children. Safety and welfare of the students is of paramount importance at SBC and a practical enforcing of this belief should be a quality exhibited by all staff. We look for staff who are: <ul> <li>Approachable &amp; empathic to the needs of students </li> <li>Enthusiastic &amp; engaging </li> <li>Diplomatic, responsible &amp; motivated </li> <li>Flexible within the summer school environment</li></ul>We expect all SBC staff to be able to communicate effectively with our students, using an appropriate level of language to suit the group. SBC staff must demonstrate patience, empathy and an emotional awareness towards students both individually and in within a group setting. We expect all staff to take control of students and to manage discipline and behavioural issues in a firm, positive and constructive manner. Essential <ul> <li>Experience in leading or coaching groups of children in a professional capacity</li> <li>Residential Experience with young people or children</li> <li>Experience of, and genuine enjoyment of working with children</li> <li>Strong communication skills, ability to work under pressure, flexibility</li> <li>Ability to take control of and lead a group of children on activities and during excursions</li></ul>Desirable <ul> <li>Qualifications and experience in leading young people in either tennis, dance, performing arts, music or arts &amp; crafts</li> <li>First Aid/Lifeguard qualification</li> <li>Experience and qualifications in coaching other sport</li> <li>Experience of residential international boarding</li></ul>About Us Founded in 2008, Summer Boarding Courses have united students from around the world through education. Delivering award-winning, future-focused courses that strike the perfect balance between academic and social enrichment. Our courses unlock potential and ignite a spark for long-term success. Our residential summer courses take place at some of the UK's top boarding schools and university college campuses, including Eton College, Oxford University Colleges and Headington School. We carefully select our campuses to ensure that they provide the perfect environment for our students to live and study. Over 15,800 students from 152 nationalities have been welcomed to study with us to date. Whether it's preparing for future studies, developing 21st-century skills or building confidence, the knowledge gained on an SBC course allows students to go forward and apply what they have learnt to other areas of their education and beyond; giving them the necessary skills to achieve their future goals. The EL Gazette publishes a league table based on British Council inspections, and SBC have been ranked Number 1 from 2018 to 2023. We are very proud of this achievement and will continue to grow and develop our courses to offer students extraordinary experiences. SBC is the only multi-campus summer school provider in the UK to have achieved a perfect 15/15 areas of strength by the British Council. A true hallmark of educational quality. TO APPLY We want to make sure we do all we can to set candidates up for success in this process. If you require any adjustments to help you at interview and/or you have any questions at all, please contact us at: [email protected] Please note, as this post involves direct contact with vulnerable children, it is exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 and 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. SHOULD YOU BE SUCCESSFUL <ul> <li>Any gaps in your CV will be enquired about and must be explained satisfactorily</li> <li>You will have to prove your Right to Work in the UK</li> <li>You will provide the details of two recent and relevant referees who we will contact and specifically ask about your suitability to work with children and any concerns.</li> <li>You will be required to undergo a Disclosure and Barring Service check (DBS), and equivalent if you live, or have lived, outside of the UK</li> <li>You will be asked to state that you have no known reason why you cannot work with children</li> <li>Official identification and certificates will be required for our records</li></ul>Please be aware that SBC may conduct online searches for shortlisted candidates as part of our legal duty to meet out safeguarding duties. SBC SAFEGUARDING STATEMENT Summer Boarding Courses is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. We have a comprehensive Safeguarding and Child Protection Policy and procedures in place which all employees, volunteers and contractors are expected to adhere to. SBC EQUALITY, DIVERSITY &amp; INCLUSIVITY STATEMENT We operate a policy of equal opportunities and welcome applications from candidates irrespective of sex, marital status, race, colour, nationality, ethnic origin or disability.

Accommodation Officer

Job Title: House manager Job Location: Frys Court Oxford Salary: £14,054 -£16,918 dependent on experience millage only Contract type: Permanent Working hours: 20 hours across 3 days About the role <ul><li>To ensure the delivery of high-quality holistic housing services across GreenSquareAccord extra care accommodation. Including manging compliance with health and safety legislation</li><li>To work with housing, maintenance and other GreenSquareAccord staff, as well as external care providers to help residents achieve an independent and positive life and to enhance the environment and communities within schemes.</li><li>To assist in the overall management of the services within GreenSquareAccord extra care housing.</li><li>To provide an excellent Housing Management service to all GreenSquareAccord Customers. This includes Management of income and arrears voids and lettings and general housing management issues.</li></ul> Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you <ul><li>Ability to communicate and work with internal and external customers, stakeholders and colleagues at all levels.</li><li>Experience of working in stressful environments and diffusing, mediating and calming situations and emotional, difficult or distressed people.</li><li>Good working knowledge and expeirence of using Microsoft Office sortware such as Outlook, Word, Excel and powerpoint.</li><li>High level of IT - housing management information Systems</li><li>Ability to plan, organise and successfully execute multiple tasks simultaneously with timeliness and accuracy.</li><li>Experience in working with vulnerable people desirable in housing or supported housing</li><li>Car driver with access to a vehicle</li></ul>About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: <ul><li>25 days annual holiday entitlement</li><li>A defined contribution pension scheme.</li><li>Trust based flexible working and a Confidential Employee Assistance Programme (EAP).</li><li>Two days paid volunteering leave per year</li><li>Buying and selling of annual leave</li><li>Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more!</li></ul>All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

House Manager

(Two posts available) Location: The designated office base is Abbey House, Abingdon. The councils operate in a truly flexible, and hybrid way where the focus is on outcomes not where you work. Salary and grade: £27,714 per year, Grade 3, SCP 14 Duration of role: Fixed term - until 31 March 2026 Hours per week: Full-time - 37 hours per week Closing date: 11 April 2025 (midnight) Interviews: 16 April 2025 About the role and what we're looking for The aim of the Housing Needs Team is to ensure that people in housing need have access to the housing and support necessary to meet their requirements. The Housing Assistant will play an active role in meeting these aims, and in the provision of an efficient and effective housing service by: • answering basic telephone enquiries and dealing with routine correspondence • assisting in processing housing register applications and maintaining the Council's housing register • ensuring that customer care, Best Value and best practice are given priority • processing invoices and dealing with enquiries relating to payments and bills • ensuring that accurate and appropriate records are kept using both computer and manual systems, ensuring that confidentiality and data protection are observed • assisting in the preparation and presentation of statistics, reports and other documentation as required • ordering stationery and equipment as required • making bookings for meetings or other events and taking minutes of meetings • developing and maintaining good working relationships with colleagues within the team, across the District Councils and with external and partner agencies as appropriate • assisting with project work as required • attending and participating in meetings and training events as required • playing an active role in the work of the team, ensuring that team and corporate priorities and targets are met and that procedures are followed About you Your essential skills, knowledge and experience • experience of dealing with vulnerable, and in some cases distressed people • experience of face-to-face contact with customers • ability to use IT systems, such as email, word and excel... • knowledge of advice and support services likely to be relevant to the team's customers • good oral and written communication skills • good interpersonal skills • understanding of confidentiality • experience of working well in a team • full driving license and use of a car insured for business use Your essential qualifications • 5 GCSE's at grades A - C, or equivalent level of qualification If you have the following experience or qualifications - it's a bonus • knowledge of tenancy law and housing legislation • knowledge of welfare rights • knowledge of data protection legislation • familiarity with the Districts • experience of working in local government • experience of working in social housing The benefits we offer • A basic 25 days annual leave per annum, rising to 30 days after five years. You also have all the bank holidays to look forward to and time off between Christmas and New Year. • Flexible working and annualised hours - a flexible approach to work that our employees love! • Salary pay awards - most jobs give scope for a pay increase after six months or the following April (depending on your start date) and we also review salaries each April. • A generous career average pension scheme which includes life insurance of three times your salary • The opportunity to purchase a bike through Cyclescheme (cheaper than directly through a store) so that you can cycle to work! • Various schemes to keep you healthy (reduced gym membership, free swims, free eye tests for DSE users and more) • We give you two days per year to volunteer within the local community. • A range of resources, support, and activities to help you maintain your wellbeing including a monthly wellbeing hour in addition to annualised hours (the ability to work flexibly as long as, over the course of the year, you complete your contracted hours) and annual leave.

Housing Assistant

The vacancy Hours: 25 hours per week Shift Pattern: 25 hours to be delivered between core office hours. Flexible to discuss. Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures. To qualify for the role, you will have: <ul> <li>Experience of supervising and managing a small team, ideally within an organisation providing Social Housing</li> <li>Experience of providing a professional, high quality housing service to older and/ or vulnerable people</li> <li>Experience of Housing Management &amp; Maintenance</li> <li>Experience of Housing aid and advice</li> <li>Experience of working within a secure and confidential environment and dealing with sensitive personal information</li> <li>Good general standard of education with GCSE's (Grade C or above) in English and Maths</li> <li>Substantial administrative experience</li> <li>Sound knowledge of Health and Safety legislation</li> <li>Knowledge of the Social Housing Sector and the relevant Legislation and regulations</li></ul>The benefits At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: <ul> <li>Pension scheme</li> <li>Holiday pay</li> <li>Holiday purchase scheme</li> <li>Occupational Sick Pay</li> <li>Occupational Maternity/Paternity Pay</li> <li>Health Cash Plan</li> <li>Blue Light Card (offering discounts across retail, hospitality and leisure)</li> <li>Income protection</li> <li>Eye care vouchers</li> <li>Car lease scheme</li> <li>Cycle to Work scheme</li> <li>Employee Assistance Programme</li> <li>Support to progress and develop</li></ul>As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made. If you require more information before applying for this role, please see the attached job profile. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications is 7 April 2025 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees. At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us! Benefits Blue Light Card Discounted retail, leisure and hospitality Holiday trade scheme Funded health cash plan Occupational maternity pay / paternity pay Pension contributions Occupational sick pay Lifestyle discounts Car salary sacrifice and leasing scheme Learning and development opportunities

Housing Manager

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. A fantastic, new opportunity has arisen to become a Homelessness Recovery Co-ordinator, supporting rough sleeping individuals throughout their treatment journey and successfully supporting their move on into suitable housing arrangements. We are hoping this role will be for you. You will be the key liaison between CGL services, local hostels and shelters, the local council and partners and will actively engage individuals with the services they need to support improved health, wellbeing, social inclusion and appropriate accommodation. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Reading Part Time Hours: 37.5 per week Full TIme Salary: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata for part time hours) Contract Type: Fixed Term unitl March of 31st 2026 Responsibilities About the role: <ul><li>Establish effective communication and referral pathways those individuals who are homeless and in contact with other health and care agencies</li><li>Attend relevant multi-disciplinary team meetings supporting links to health and social care services, peer support networks, community assets and mutual aid </li></ul><ul><li>Coordinate the transfer of any accommodated out of area individual</li><li>Increase and enhance partnership working with primary care, mental health services, housing and other voluntary organisations who are supporting rough sleepers</li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>About you: <ul><li>Prior knowledge and experience of working with people who are homeless, sleeping rough or sofa surfing</li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Experience of engaging with a wide variety of individuals with a variety of backgrounds and needs </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities</li><li>Refer a Friend Scheme </li></ul>Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 3/4/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Sam Pillinger | <a href="mailto:sam.pillinger@cgl.org.uk" target="_blank">sam.pillinger@cgl.org.uk</a> | 07507839030 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Homeless Recovery Coordinator

Are you passionate about ensuring the safety of residents and making a real difference in your community? We are seeking a dedicated Building Safety Manager to take a pivotal role in maintaining the highest safety standards across our housing portfolio. As the Building Safety Manager, you will be the key point of contact for all matters related to building safety within our residential properties. Working as part of our dynamic Property Services Compliance Team, you will oversee vital safety inspections and document audits across a diverse range of properties, including:<ul> <li>5803 tenanted Council-owned homes</li> <li>3 high-rise tower blocks</li> <li>15 medium-rise blocks of flats</li> <li>388 low-rise blocks of flats</li> </ul>Collaboration is key in this role. You'll work closely with our Fire Safety Manager, Health and Safety Manager, Compliance Technical Officers, Asbestos Officer, FRA Carpenters, and Compliance Officer to ensure the Council meets its statutory compliance obligations. If you're ready to apply your expertise to enhance the safety and wellbeing of residents, we want to hear from you! About the role In this role, you will lead on all technical aspects of the Building Safety Act 2022 and Social Housing (Regulations) Act 2023 consumer standards regarding health and safety disciplines. Your responsibilities will include reviewing assessment actions received by the department and developing a robust programme of assurance. Working in partnership with the Compliance Team, you will ensure that work orders are efficiently raised to external contractors to complete remedial works and uphold compliance obligations across key areas such as: <ol> <li>Water Risk Assessments</li> <li>Lift Inspections and Maintenance</li> <li>Electrical Safety</li> <li>Gas Safety</li> <li>Mansafe Systems</li> <li>Lightning Conductors</li> </ol> Key Accountabilities are<ul> <li>Support the Compliance Team Manager.</li> <li>Review and amend the Policy for Building Safety and Compliance Assessments.</li> <li>Review, development and maintain the systems for Building Safety Management.</li> <li>Review the completion of the Building Assessment programme. Including the validation of the statutory assessments and competency of appointment of Specialist contractors for the completion of Building Safety remedial works.</li> <li>Create reports on progress to be compliant in relation to Building Safety works</li> <li>Plan and support Building Safety Information for residents within our High Rise Buildings.</li> <li>Point of contact for the Royal Berkshire Fire Rescue Service Dorset and Wiltshire Fire and Rescue Service.</li> <li>Review of Building Safety Measures following a report of a Fire in a Housing building.</li> <li>Escalation of non-conformities to service colleagues</li> <li>Act as subject matter expert (Building Safety) to, Project Managers and building surveyors to ensure effective delivery of the programme.</li> <li>Engage with key stakeholders and ensure effective communication and involvement with project activity.</li> <li>Track all related project activity including monitoring against Building Safety targets against Industry specifications and British Standards.</li> <li>Taking action to address risks including escalating risks and taking action to eliminate reduce or delay risk.</li> <li>Escalate risks and issues which may impact any aspects of performance or the Council's reputation. </li> </ul>You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading Drive Efficiency - create an environment in which resources are used efficiently and employees' skills are developed and used effectively Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity About you The ideal candidate will need to be front facing so will have to be able to engage with internal and external stakeholders at all levels and able to demonstrate change management experience. Essential Skills and Experience:<ul> <li>Knowledge of relevant legislation (e.g., H&amp;S at Work, CDM, Fire Safety).</li> <li>Experience managing budgets, resources, and high-rise buildings.</li> <li>Strong risk management understanding and project management experience.</li> <li>Proficiency in office software (word processing, spreadsheets).</li> <li>Problem-solving and prioritisation skills in high-pressure environments.</li> <li>Experience in tendering works.</li> </ul>Skills &amp; Competencies:<ul> <li>Understanding of building structures, systems, and maintenance.</li> <li>Strong technical risk management knowledge.</li> <li>Leadership, communication, and planning skills.</li> <li>Commitment to ethics, professionalism, and standards.</li> <li>Ability to prepare reports and coordinate complex activities.</li> <li>Skilled in negotiation, change management, and strategic thinking.</li> <li>Excellent analytical and decision-making abilities.</li> </ul>Specific requirements<ul> <li>Must have a minimum of HNC, with IFE, IOSH or equivalent professional qualification</li> </ul>in Building Surveying<ul> <li>Full UK driving license</li> </ul>Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li> <li>Local Government Pension Scheme (LGPS)</li> <li>Life Assurance - three times your annual salary (for members of the LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> </ul>To arrange a confidential discussion on this position please email: Charles Hahn, Compliance Team Manager &amp; AP <a href="mailto:charles.hahn@reading.gov.uk" target="_blank">charles.hahn@reading.gov.uk</a> Closing Date: 9 April 2025 Interview Date: 16 April 2025 Interview Process: TBC Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

Building Safety Manager

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Resident Liaison Officer

37 hours per week - Fixed term for 23 months Are you a Senior Social Worker with experience working with rough sleepers or the homeless? We are seeking a dedicated and creative Senior Social Worker to join our team, focused on providing assertive outreach and tailored support to individuals facing homelessness. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the Role: This Senior Social Worker roles involves working to support individuals with complex needs, including those who are rough sleeping or residing in homelessness support services. You will be part of the Advice and Wellbeing Hub team but working in partnership with the Homelessness Teams. This role plays a crucial part in breaking the cycle of rough sleeping, where individuals are placed in 24/7 supported accommodation (such as the Pods or Salvation Army) only to be evicted due to unmanaged behaviours like hoarding, poor personal care, aggression, or mental health issues. By providing the right interventions, non-statutory commissioned services are able to manage these behaviours and support individuals in making progress towards a positive move-on, helping them sustain housing and work towards long-term stability. You will need to be based within commuting distance of Reading due to the nature of the role, which involves regular outreach, in-reach, and collaboration with local homelessness support services and housing providers. The role involves you undertaking work using the Conversation Counts model, working on prevention and early support. Using your social work expertise, you will conduct Care Act assessments, safeguarding investigations, risk assessments and Mental Capacity assessments, as well as facilitate best interest meetings. Key Responsibilities:<ul> <li>Manage a smaller, targeted caseload to offer more responsive support to individuals with complex needs.</li> <li>Conduct outreach shifts to build relationships with clients, encouraging engagement with assessments and support.</li> <li>Work in-reach within homelessness support services (Pods, Nova, Salvation Army, Launchpad, YMCA) to engage clients and build partnerships, while also upskilling staff.</li> <li>Co-locate with rough sleeping outreach services and commissioned homelessness support teams to assess and offer tailored support to clients who struggle with traditional service models.</li> <li>Explore innovative ways to assess and offer ASC support, focusing on sustaining tenancies and avoiding unnecessary reliance on ASC alternatives.</li> <li>Ensure that assessments are not closed prematurely and help clients move away from complex lifestyles by implementing appropriate ASC interventions.</li> </ul>This position offers an excellent opportunity to develop your skills and experience in Adult Social Care, delivering high-quality, person-centred interventions to individuals in their own homes. You will be part of a friendly and supportive team committed to making a meaningful difference in people's lives. About You:<ul> <li>A Social Work England registration and a recognised Social Work qualification.</li> <li>You'll have a strong background in social work or related fields, with a deep understanding of homelessness, mental health, and substance use challenges.</li> <li>You'll be comfortable working in dynamic, fast-paced environments and will use your creativity and problem-solving skills to engage with clients who have traditionally struggled to access services.</li> <li>Your communication and relationship-building skills will be key to success, as you work alongside housing providers, support services, and healthcare professionals to achieve the best outcomes for vulnerable individuals.</li> </ul>You will work within the legal framework provided by the statute, guidance, policies and procedures. We offer excellent support, supervision and induction. You will need to have:<ul> <li>A degree or equivalent in Social Work</li> <li>Registration with Social work England</li> <li>Understanding of the Care Act 2014</li> </ul>You will have access to our Learning and Development programme and be supported in your career and personal growth with opportunities to learn and develop new clinical skills, helping you to build your Continuing Professional Development portfolio, extending your skills and supporting you to grow as a social worker. We work closely with our colleagues in Reading Borough Council, Health Professionals, Voluntary and Charity colleagues to facilitate the best possible outcomes for those people we support. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li> <li>Maternity, adoption, parental and sick pay</li> <li>A wide range of flexible working opportunities </li> <li>Access to a range of training and learning opportunities to help you develop</li> <li>Local Government Pension Scheme (LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted,</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> <li>Salary sacrifice scheme for Additional Voluntary Contributions (AVCs) to help you save for your retirement.</li> </ul>If you would like to find out more about this role please contact Caroline Marsh - Team Manager on 0118 937 3672, <a href="mailto:caroline.marsh@reading.gov.uk" target="_blank">caroline.marsh@reading.gov.uk</a> Closing date: Applications will be reviewed upon submission Interview date: TBA Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment. Visit: <a href="http://www.moretoreading.co.uk" target="_blank">www.moretoreading.co.uk</a> to find out more about Reading's Community &amp; Adult Social Care Services. It's a chance to hear from the people who already work here and why they have chosen Reading as their professional destination.

Senior Social Worker - Advice and Wellbeing Hub (Homelessness)

Support Worker - Homelessness Services 1 Year Fixed Term Contract This role is 8am - 4pm Monday to Friday Hightown offer a trauma-informed, safe environment that is person-centred and supports homeless individuals to access the help they need. This could include support to find accommodation, claim benefits, counselling or signposting to specialist agencies for support with things like drug and alcohol addictions. About the role As a Support Worker, you will be working independently and as part of a team to provide support to people in 3 homelessness schemes in Hemel Hempstead. <ul><li> Queensway is a 5-bedroom house of multiple occupancy. All rooms have an ensuite and there are shared facilities including lounge and kitchen. </li><li> The Mews is made up of 4 self-contained bungalows. </li><li> Alexandra Road is made up of 9 x self-contained flats and a staff office which is where the successful applicant will be based. </li></ul>We are looking for someone who: <ul><li>Has experience of providing support to vulnerable people</li><li>Has experience of providing advice, guidance and support to homeless individuals</li><li>Positively engages with and sustains appropriate relationships with individuals who are often unwilling to engage with services</li><li>Can deliver practical housing related support through structured link work</li><li>Can work on own initiative and as a part of a team</li><li>Can act calmly and respond professionally in stressful and difficult situations</li></ul>We welcome applications from people who have experienced homelessness. The Benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,350 pa for a 37.5 hour a week contract</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Ongoing professional development and support to deliver outstanding support</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>Interview Date: 4th April 2025 We are an Equal Opportunities &amp; Disability Confident Employer. Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.

Support Worker - Homelessness Services

Housing Officer - £39,039 pa Hybrid Working - 3 Days onsite in Hemel Hempstead An exciting opportunity has arisen within our Housing Department for an experienced Housing Officer to join our dynamic team. The role involves managing a geographical patch of properties and duties will include: <ul><li>Carrying out tenancy reviews and tenancy audits with residents in their homes</li><li>Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding</li><li>Taking appropriate action regarding breaches of tenancies</li><li>Working collaboratively with the other teams and services to ensure appropriate action is taken to deal with breaches of tenancies</li></ul><ul><li>Assisting with Court processes and representing Hightown in court where necessary.</li><li>Resident involvement throughout the week travelling across your geographical patch</li></ul>Each Housing Officer in the team has a lead role, enabling staff to specialise in an area of Housing Management (we're flexible if you have an interest in a specific lead). This may include: <ul><li>Anti-Social Behaviour</li><li>Domestic Abuse</li><li>Tenancy Fraud</li></ul>As part of your lead role, you will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area as well as providing guidance to other team members when needed. Due to the nature of the role, you must have a driving licence and access to a vehicle for work purposes. About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housingandsupport. We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year . The Benefits We offer a range of benefits which include: <ul><li>33 days of annual leave including Bank Holidays, rising to 35 days with service</li><li>£39,039 pa for 35 hours a week contract</li><li>Monthly attendance bonus</li><li>Ongoing professional development and support to deliver outstanding support</li><li>Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Employee support and health &amp; wellbeing services</li><li>Well-equipped on-site gym</li></ul>If you are interested in joining our friendly team, please apply below. Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered. We are an Equal Opportunities &amp; Disability Confident Employer.

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