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Job title: Housing Officer Hours: 37 Salary: C3 £31,067 - £32,654 Contract: Permanent Location: Any area within Leeds As a Housing Officer you'll provide quality housing management services to meet the needs of customers, making a positive contribution to the social and physical environment of the area managed. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions. About you As a Housing Officer, you will bring to the role: <ul> <li>Ability to community effectively and influence customers and deliver an efficient customer focused service</li> <li>Able to develop innovative solutions to varied and complex problems.</li> <li>Knowledge of current social Housing, and issues affecting the sector.</li> </ul>About the role The Housing Officer maintains excellent customer service whilst also undertaking necessary duties to ensure the health of our communities and undertake income generating work. The Housing Officer will need to display excellent communication, and resilience and have a passion for supporting customers and communities. The role is integral to our wider landlord service. What we offer you We take pride in offering the best employee experience, with benefits including: <ul> <li>a competitive salary and annual leave entitlement plus statutory holidays</li> <li>membership of the West Yorkshire Pension Fund with generous employer contributions</li> <li>flexible and hybrid working arrangements subject to service requirements</li> <li>a clear career pathway and continuing professional development opportunities</li> <li>a range of staff benefits to help you boost your wellbeing and make your money go further</li> </ul>How to apply Please complete the online application form. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. If you have any queries or would like an informal chat about the role please contact A Disclosure and Barring Service (DBS) check against the Children's or Adults' barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy. We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job Purpose: To provide quality housing management services to meet the needs of customers, making a positive contribution to the social and physical environment of the area managed. Customer focused and motivated to give the best possible service in the communities we serve. To deliver an efficient customer focused service, ensuring maximum performance levels and continuous improvements in all areas of housing management services. Principal Responsibilities: <ul> <li>To take ownership and responsibility for the social and physical environment of a defined geographical service area.</li> <li>To ensure that the estate environment is maintained to a high standard.</li> <li>To be responsible for the achievement of performance targets within a defined geographical area.</li> <li>To be responsible for maximising various income streams to the authority and our tenants, including housing and other benefits.</li> <li>To deal with issues of anti-social behaviour, nuisance and work with other agencies to help create safe and sustainable communities.</li> <li>To enforce tenancy conditions where appropriate.</li> <li>Supervise and manage staff as required</li> <li>Provide appropriate advice and support to customers.</li> <li>To ensure the Councils safeguarding procedures are followed where appropriate.</li> <li>To actively develop and promote tenant engagement and involvement through a variety of different approaches.</li> <li>To work with partner services, elected members and local communities to deliver and develop services and improvements in a defined area.</li> <li>To work within Council policies and procedures including data protection and financial regulations.</li> <li>To ensure the Council's health and safety policies and legal requirements are adhered to.</li> <li>To contribute to the development, review and improvement of policies and strategies in line with current legislation and best practice.</li> <li>To support the achievement of equality and diversity in both employment and service delivery including the promotion of equality of opportunity</li> <li>Promote and deliver the priorities, values and objectives of Leeds City Council at all times</li> <li>Flexible and adaptable to change to assist other services as required commensurate to grade </li> <li>Participate in appraisal, training and development activities as necessary to ensure up to date knowledge and skills</li> <li>Improve own practice through observation, evaluation, discussion with colleagues and development programmes.</li> <li>To work collaboratively with colleagues, knowing when to seek help and advice.</li> <li>Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.</li> <li>Be aware of and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person</li> <li>Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council.</li> <li>Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.</li> </ul>The Council has adopted a flexibility protocol and this role will be expected to work within these parameters. The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post. PERSONAL SPECIFICATION ESSENTIAL REQUIREMENTS: It is essential that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirements. Method of Assessment will be through one or more of the following Application Form, Test, Interview or Certificate. Qualifications and Knowledge <ul> <li>Knowledge of the role of the Council Housing Service and its responsibilities in managing homes and communities.</li> <li>Knowledge of current housing issues, legislation, policies and local strategies and initiatives.</li> <li>Awareness of customer engagement opportunities, enabling customers to help design and evaluate services.</li> <li>A good understanding of equality issues in the day to day delivery of services.</li> <li>Knowledge of the Council's Allocations and Lettings procedures.</li> <li>Knowledge of effective income management practices.</li> <li>Knowledge of effective anti-social behaviour remedies and best practice.</li> <li>Awareness of how social and environmental conditions affect quality of life.</li> </ul>Specific Skills and Competencies <ul> <li>To be able to communicate effectively with customers, colleagues, elected members and all other partners</li> <li>Able to supervise and manage colleagues</li> <li>Able to use a wide range of communication tools appropriate to the customers preferred method.</li> <li>Able to show empathy, act tactfully and sympathetically with customers over a range of issues</li> <li>Able to manage competing demands and priorities to meet deadlines.</li> <li>Able to make objective decisions in the interests of achieving local priorities.</li> <li>Able to input, maintain and retrieve information accurately from a variety of sources.</li> <li>Able to objectively investigate and clearly report (in writing or verbally) on a range of issues.</li> <li>To work within budgets.</li> <li>Able to adapt behaviours to achieve positive outcomes</li> </ul>Experience <ul> <li>Experience of working with other agencies to achieve positive outcomes for customers.</li> <li>Experience of supervising colleagues</li> <li>Experience of taking and responding to a broad range of customer enquiries.</li> <li>Experience of playing a key role within a community.</li> <li>Experience of the working with the public.</li> <li>Experience of working to deadlines and adapting to competing priorities</li> <li>Experience of working in a busy customer focused team.</li> <li>Experience of working with a range of computer software packages including Microsoft Office</li> </ul>Behavioural <ul> <li>Demonstrate a commitment to Council Values</li> <li>Positive and flexible approach to change</li> <li>Commitment to maintaining a healthy and safe environment</li> <li>Willing to support and promote equality and diversity</li> <li>Commitment to providing excellent service to customers</li> <li>Committed to continuous improvement.</li> <li>Ability to understand and observe Leeds City Council Equal Opportunities Policy.</li> <li>To carry out all duties having regard to an employee's responsibility under Health &amp; Safety Policies.</li> <li>Willingness to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development</li> <li>Understand and embrace our values, behaviours and codes of conduct. </li> <li>Commitment to personal learning and development</li> </ul>

Housing Officer

Job title: Housing Manager Salary: PO2 £38,626 - £41,511 Hours: 37 Full Time Contract: Permanent Location: Any Location within Leeds As a Housing Manager you'll thrive on leading multiple teams to deliver a Housing Landlord service, in a job that's never dull. You may manage teams across different geographical locations, whilst being the Leading representative and Leader of the service in all your geographical areas. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions. About you As a Housing Manager, you will bring to the role: <ul> <li>Ability to community effectively and influence customers and stakeholders.</li> <li>Relevant degree level qualification or equivalent experience of managing in a Housing context.</li> <li>Able to develop innovative solutions to varied and complex problems.</li> <li>Knowledge of current social Housing, and issues affecting the sector.</li> <li>Experience of developing effective working relationships with resident and ward members to achieve defined outcomes.</li> </ul>About the role The Housing Manager leads a team who manage the Councils Housing stock in a specific geographical area. They need to maintain the teams focus on delivering excellent customer service whilst also undertaking necessary duties to ensure the health of our communities and undertake income generating work. The Housing Manager will need to display excellent communication, and resilience and have a passion for supporting staff customers and communities. As our next Housing Manager, you'll provide leadership to ensure that your teams deliver on the council's core values and improve the lives of residents of the Leeds City Council area. Help develop you team's skills and ensure they deliver on all key performance indicators. The role is integral to our wider landlord service. What we offer you We take pride in offering the best employee experience, with benefits including: <ul> <li>a competitive salary and annual leave entitlement plus statutory holidays</li> <li>membership of the West Yorkshire Pension Fund with generous employer contributions</li> <li>flexible and hybrid working arrangements subject to service requirements</li> <li>a clear career pathway and continuing professional development opportunities</li> <li>a range of staff benefits to help you boost your wellbeing and make your money go further</li> </ul>How to apply Please complete the online application form. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. If you have any queries or would like an informal chat about the role please contact Caroline Poskitt 0113 3789621 A Disclosure and Barring Service (DBS) check against the Children's or Adults' barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy. We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job purpose To lead and manage an efficient, customer focused Housing management service, in order to maximise performance and seek continuous improvement. Responsibilities <ul> <li>To manage the delivery of housing management services within a geographical area or in within the Neighbourhood Service areas of Income Management, Tenant and Community Involvement, Lettings and Tenancy Management Policy, and Older Persons Housing</li> <li>To contribute toward management and delivery of partnership working on behalf of housing services citywide.</li> <li>To manage and develop staff to deliver key council priorities and continuously improve the offer to customers.</li> <li>To contribute towards development of positive working relationships with key stakeholders including: customers, elected members and other partner organisations.</li> <li>To develop a people-orientated solutions-focussed approach to dealing with customers, quickly and professionally.</li> <li>To manage and monitor budgets, risks and associated audit activities.</li> <li>To contribute to and deliver service improvement plans.</li> <li>To contribute to and implement performance management frameworks to ensure key performance indicators are achieved and outcomes inform service improvement &amp; review.</li> <li>To contribute to, review and improve policies and strategies in line with current legislation and best practice.</li> <li>To contribute to maximising opportunities to improve local service delivery using collaborative arrangements with appropriate stakeholders and partners.</li> <li>To display a high degree of self-motivation, commitment and time management.</li> <li>A commitment to initiate and drive culture change to deliver focussed and continuously improving services.</li> <li>To ensure customers play a central part in service planning, monitoring and feedback, with deliverable and tangible outcomes.</li> <li>To contribute towards corporate projects and initiatives.</li> <li>Flexible and adaptable to change to assist other services as required commensurate to grade.</li> <li>Participate in appraisal, training, and development activities as necessary to ensure up to date knowledge and skills.</li> <li>Improve own practice through observation, evaluation, discussion with colleagues and appropriate CPD programmes.</li> <li>Work collaboratively with colleagues, knowing when to seek help and advice.</li> <li>Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.</li> <li>Be aware of and comply with Leeds City Council policies and procedures e.g., child protection, health, safety and security, confidentiality, and data protection, reporting all concerns to an appropriate person</li> <li>Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, and promoting the values, standards, and equality &amp; diversity policies of Leeds City Council.</li> <li>Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.</li> </ul>The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post. The Council has adopted a flexibility protocol and this role will be expected to work within these parameters. Qualifications Degree level and Post Grade / Professional Membership or equivalent experience in managing in a housing context. Personal Specification Method of assessment will be through one or more of the following application form, test, interview, and certificate. Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirements. Skills required <ul> <li>Able to work flexibly across different work locations and areas as appropriate. </li> <li>Able to communicate effectively with and influence customers and stakeholders</li> <li>Ability to lead, motivate and empower staff to achieve positive outcomes.</li> <li>Able to develop innovative solutions to varied and complex problems</li> <li>Develop and maintain effective relationships with key stakeholders including members, external and internal partners and residents.</li> <li>Ability to analyse and interpret complex information.</li> <li>Ability to write concise reports, deliver presentations and chair meetings.</li> <li>Able to use a range of IT systems, including Microsoft applications</li> <li>Ability to manage and delegate resources effectively.</li> <li>Ability to manage a variety of long term projects</li> <li>Ability to manage conflicting priorities and adapt to changing circumstances .</li> </ul>Knowledge required <ul> <li>Relevant degree level qualification or equivalent experience of managing in a housing context.</li> <li>Detailed understanding of the functions of a comprehensive housing management service.</li> <li>Comprehensive knowledge of Landlord's statutory responsibilities.</li> <li>Knowledge of current social housing and issues affecting the sector.</li> <li>Detailed knowledge of current housing legislation and policies.</li> <li>An understanding of key stakeholders, partners and third sector organisations.</li> </ul>Experience required <ul> <li>Recent experience of managing teams in a housing related context including motivation and staff development.</li> <li>Experience of managing varied and complex projects</li> <li>Experience of managing resources within defined budgets.</li> <li>Experience of developing effective working relationships with residents and members to achieve defined outcomes.</li> <li>Experience of using performance information to deliver excellent operational outcomes.</li> <li>Experience of challenging inappropriate behaviour.</li> </ul>Behavioural and other Characteristics required <ul> <li>Committed to continuous improvement.</li> <li>Able to understand and observe Leeds City Council equality and diversity policies.</li> <li>Carry out all duties having regard to an employee's responsibility under Health and Safety Policies.</li> <li>Willingness to actively participate in training and development activities to ensure up to date knowledge, skills, and continuous professional development</li> <li>Understand and embrace our values, behaviours and codes of conduct.</li> </ul>Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates are not required to meet all the desirable requirements however these may be used to distinguish between acceptable candidates. Knowledge required <ul> <li>Membership of a relevant professional body.</li> </ul>Experience required <ul> <li>Working with and consulting with trade unions.</li> <li>Experience of working within a political environment.</li> <li>Experience of managing competing priorities and adapting to changing circumstances</li> <li>Experience of undertaking complex service reviews.</li> </ul>

Housing Manager

Job Description We have a new opportunity for a mobile Estate Assistant to join our team on a permanent, full-time basis across our sites in Rotherham and surrounding areas. You will provide a high-quality cleaning, grounds maintenance and gardening services, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained by undertaking tasks such as basic gardening and refuse removal. You will represent The Guinness Partnership on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub, and plant care. Proven experience of achieving high levels of customer satisfaction Ability to carry out physical tasks within Health &amp; Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Able to demonstrate Guinness Behaviours Knowledge of Health &amp; Safety legislation, including COSHH and PPE Full UK driving license. Desirable Qualifications NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent PA1 and PA6 NPTC Certificates If this sounds like you then we'd love to hear from you! If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile. Role Profile: EstateAssistant.pdf INDTGP TJTGP REEDTGP

Estate Assistant

Salary: £28,163 - £30,559 per annum pro rata Grade: G Contract: Permanent Hours: 30 hours per week Location: Fern House, Harrogate Weekend working: No Do you have experience in the housing, homelessness or support sector or do you have the personality and skills to support someone in their time of need? Are you looking for a role that is challenging but offers lots of job satisfaction? As our Homelessness Prevention Support Officer, you will assist staff in the delivery of the housing options and advice service, developing support plans for each client's individually assessed support needs. You will provide tenancy support for clients in temporary and move on accommodation and will liaise with external agencies, client's families and carers as required. What will you bring? This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients with complex support needs. You will also have: <ul> <li>Experience in good customer focus and building good relationships</li> </ul> <ul> <li>Excellent communication skills both verbal and written</li> </ul> <ul> <li>The ability to empower and enable clients to make informed choices</li> </ul> <ul> <li>Be able to work under pressure and manage your time effectively</li> </ul> <ul> <li>The desire to learn </li> </ul>Ideally, we are looking for someone who has experience in housing, homelessness, or the support sector, although this is not essential as full training will be provided. If you would like to learn more about our opportunity, we recommend contacting Tracey Thomas by email <a href="mailto:tracey.thomas@northyorks.gov.uk" target="_blank">tracey.thomas@northyorks.gov.uk</a> prior to applying. We specifically want to know about you and your motivation for applying so please complete the supporting evidence section of the application form, giving details of what your motivation is for applying, what skills you can bring to the role, and how you meet the following criteria: <ul> <li>Good customer focus and building relationships</li> </ul> <ul> <li>Excellent communication skills</li> </ul> <ul> <li>Empowering people and/or clients to make informed choices</li> </ul> <ul> <li>Working under pressure</li> </ul>Key Dates: Closing date: 15 June 2025 Interview date: W/C 24 June 2025 at Fern House, Spa Lane, Harrogate, HG2 7JF Key Documents: Job Description.pdf Total Rewards Brochure.pdf Enhanced Level DBS Disclosure is required for appointment to this post. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Homeless Prevention Support Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Huddersfield Contract: Permanent Hours: 37.5 per week (full time) Salary: £27,861 - £32,002.35 dependent on experience (based on full time working hours, pro rata if part time) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About The Role: <ul><li>Deliver psychosocial interventions to reduce disengagement, reduce harm and associated criminality. </li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li><li>To work in CGL Hubs and Community venues</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays), increasing annually for the first five years.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Refer a Friend scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 12/6/2025 Closing Date 8/6/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Carrie Fleming | <a href="mailto:carrie.fleming@cgl.org.uk" target="_blank">carrie.fleming@cgl.org.uk</a> | 07776597674 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

An opportunity has arisen for one full time (37hrs) Business Support Officer within the Income Management and Financial Inclusion Team (IMFIT). Income collection is crucial to the health of the Housing Revenue Account - which funds all housing related services to Sheffield council tenants. With the roll out of Universal Credit continuing in Sheffield, the challenge of supporting tenants during a period of great change to the welfare system whilst maximising arrears recovery will get harder. The Income Management and Financial Inclusion Team are the lead players within the Housing Service recovering rent and work on financial inclusion initiatives, working in partnership with Neighbourhood Teams. You will contribute to the delivery of a high-quality service which supports customers to help them sustain their tenancies. We are looking for applicants with a positive approach, can do attitude and can provide a high quality, continually improving and customer driven service. The candidate must meet the following requirements: <ul> <li>Essential excellent IT skills</li> <li>Strong ability to accurately record and retrieve information</li> <li>Adhering to deadlines</li> <li>Excellent numeracy and literacy skills</li> <li>The ability to contribute proactively and positively to the team and service is essential</li> </ul>All successful candidates will be required to complete a Basic DBS check. We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

Business Support Officer

We are excited to announce that we are recruiting for another Neighbourhood Officer role. This is a fantastic opportunity where you will be managing properties in various areas within Calderdale. This role is field based; you will balance your time between working in the field and from home. You will be focusing on the delivery of high-quality tenancy management services, providing excellent customer care, making a difference in neighbourhoods and working to improve the lives of our residents. You will be visible and accessible in our communities, engaging our customers and local partners working together to build neighbourhood resilience. TH Neighbourhood Officers 01 4k The role of your Neighbourhood Officer - Together Housing Together Housing It's #NationalCareersWeek! Are ready to take your career to the next level? Join our Together team and enjoy some of the incredible... Instagram Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Requirements Outline of Key responsibilities for the Neighbourhood Officer... <ul> <li>As a Neighbourhood Officer, you will draw on your strong background in general needs housing management and your understanding of housing and estate management standards and practices. This includes expertise in key areas such as anti-social behaviour (ASB), lettings, property exchanges, repairs, rent management, and safeguarding. You will work closely with multi-agency teams and attend partnership meetings to ensure the best possible support for a diverse range of customers. Your role will be central in helping to maintain and improve the quality of life in our communities.</li> <li>You will provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.</li> <li>You will be responsible for showing customers around empty properties and carrying out lettings in accordance with our policies &amp; procedures</li> <li>You will be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden. You will work as part of a team to deliver excellent customer service and meet all performance objectives.</li> <li>You will work 37 hours per week, Monday to Friday, with occasional evening or weekend work depending on business needs. We offer flexible working arrangements in line with our Smart Working culture to ensure we provide an excellent and accessible service for our customers.</li> <li>Your time will be divided between working within the neighbourhood you manage and working from home, with office days for dynamic team collaboration. These will include brainstorming sessions, team meetings, shared learning days, and bespoke training programmes tailored to individual learning styles. This flexible approach fosters innovation, teamwork, and personal development. You'll have the autonomy to manage your own diary and schedule, ensuring you can balance your workload effectively.</li> </ul>We are looking for someone who has... <ul> <li>Full UK drivers licence and access to a car as the role is field based</li> <li>Experience and knowledge of housing/ lettings or ideally social housing</li> <li>Demonstrating proven experience in dealing with the public both in person and over the phone, skilled in managing sensitive situations where individuals may be distressed, anxious, or reluctant to accept advice.</li> <li>You possess excellent face-to-face customer service skills, along with the ability to handle confidential and sensitive information appropriately, and have a strong track record of working with a diverse range of customers and effectively managing various situations.</li> <li>Self-motivation, with a solution-focused approach to working with customers and stakeholders.</li> <li>Personal resilience to manage a fast-paced, demanding role, juggling multiple tasks efficiently.</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Officer role... <ul> <li>Starting salary of £31,166 per annum </li> <li> 27 days holiday (rising to 32 over 5 years' service) + bank holidays</li> <li>Hybrid working - you will manage your week by dividing your time between working in the field and from home</li> <li>You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). </li> <li>Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.</li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li> Attractive pension schemes - including Local Government Pension Scheme (LGPS)</li> <li> Health and wellbeing benefits including access to GPs</li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice</li> <li>We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.</li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made.

Neighbourhood Officer

Neighbourhood Officer Location: We have several vacancies across the city. We are recruiting Neighbourhood Officers to work as part of Sheffield City Council's Housing and Neighbourhood Service. This is an exciting opportunity and we're looking for enthusiastic and motivated individuals who have experience of and enjoy working with people and delivering excellent customer service. Experience in housing management would be beneficial but is not essential. Neighbourhood Officers perform a key role in delivering service to the residents of Sheffield. They are front line staff who work on a patch-based approach to manage council housing tenancies. It's a very varied role which often requires lots of partnership working and thinking outside the box to help support some of Sheffield's most vulnerable residents. No two days are usually the same for a Neighbourhood Officer! They manage their own calendars to prioritise their workload and book appointments with customers. They visit a variety of customers in their homes most days, including proactive tenancy visits, which most customers receive annually, and reactive visits to manage issues such as anti-social behaviour, untidy gardens or hoarding. A typical visit might include <ul> <li>Speaking to someone who wants to report anti-social behaviour such as noise nuisance or threats of violence</li> <li>It could be to speak to a tenant accused of causing anti-social behaviour to discuss the allegations against them and warn them about the risk of breaching their tenancy conditions.</li> <li>To give them advice on rehousing to another property if they want to move.</li> <li>To talk about what support someone might need and submit an appropriate referral.</li> <li>To discuss other breaches of their tenancy conditions such as an overgrown and untidy garden or because their home is hoarded or is in an unacceptable condition which causes nuisance to other residents because it smells or is attracting vermin.</li> <li>Some visits are urgent emergency visits such as to organise a lock change after the Police have forced entry or to carry out a welfare check where there are concerns for a tenant who cannot be contacted.</li> </ul>Neighbourhood Officers also spend time in the office most days where they work in teams to support each other and cover a duty rota for the customer access point. They keep accurate records of all customer interactions and manage their own time to ensure cases are progressed in a timely manner as well as attend a variety of professional meetings to contribute to both individual customer issues and wider neighbourhood concerns. They engage with a variety of customers and are often a key professional involved with some of Sheffield's most vulnerable residents. They sometimes work in partnership with multiple agencies including the Police, Social Care, Mental Health Services, Youth workers and drug and alcohol services, with the primary aim of ensuring tenants have access to any support they might need to maintain their tenancy whilst balancing this with using procedures to enforce tenancy conditions when necessary. If you are an organised and motivated individual with excellent communication and literacy skills and would like to join us in making a positive contribution to the lives of Sheffield residents by helping to create neighbourhoods where people want to live, then we would love to hear from you. As a Neighbourhood Officer you would benefit from some opportunity to work from home, work flexible hours and benefit from other SCC employee benefits such as access to the local authority pension scheme. For any informal enquiries please contact Ward Team Leader Danielle Anderson 0114 2052230 or <a href="mailto:danielle.anderson@sheffield.gov.uk" target="_blank">danielle.anderson@sheffield.gov.uk</a> We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. It is a great time to join us and we welcome your application. Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are currently seeking a Neighbourhood Co-ordinator to join our Neighbourhoods Team in Wakefield. The successful candidate will support the delivery of the 'more than Neighbourhoods' project, helping drive forward change and improvements within the sustainable neighbourhood's service. Working to achieve our service outcomes of delivering high customer and staff satisfaction, ensuring we have effective customer and staff engagement and incremental and sustained improvement in performance. Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Requirements Outline of key responsibilities for the Neighbourhood Coordinator... <ul> <li>With the Neighbourhood Manager provide effective leadership and management of a neighbourhood management team</li> <li>Responsibility for all operational performance and for the work of front-line staff in the neighbourhood management service to ensure performance targets are met or exceeded and where appropriate, corrective action is taken</li> <li>Working with the lettings, repairs and asset teams ensure that the number of void properties and void loss is kept to a minimum</li> <li>To manage all aspects of tenancy management and ensure action is taken against tenants for breaches of their tenancy conditions such as condition of property and/or garden</li> </ul><ul> <li>To ensure anti-social behaviour cases are recorded and managed appropriately by neighbourhood officers, managing risks and any safeguarding concerns</li> <li>To work with the income teams as appropriate to meet the challenges of welfare reform and minimise rent arrears as well as reduce the incidence former tenant debt</li> <li>To work with the Neighbourhood Manger to achieve continuous improvement culture within the team by developing new ideas and seeking out best practice</li> </ul><ul><li>To be responsible for the appraisal, training, motivation, supervision and performance of all staff for whom the post holder is responsible, through 1:1's, PDR's, coaching and feedback</li></ul>We are looking for someone who has... <ul> <li>A full UK driving license and access to a vehicle</li> <li>Significant experience in Neighbourhood Management, which includes providing effective leadership and successfully overseeing a neighbourhood team.</li> <li>Proven experience of managing a front line service </li> <li>Proven experience of managing finance and budgets </li> <li>Experience of working in a customer service environment dealing directly with members of the public in stressful and complex situations</li> <li>Knowledge and understanding of current housing and neighbourhood management issues including legal and statutory regulation</li> <li>Up-to-date knowledge of current housing issues and welfare benefits including the Welfare Reform Act</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Co-ordinator role... <ul> <li>Starting salary of £39,298</li> <li>27 days holiday (rising to 32 over 5 years' service) + bank holidays </li> <li>A flexible working environment, with a range of family friendly policies</li> </ul><ul> <li>Your normal working hours will be 37hrs per week Monday-Friday</li> <li>Hybrid Role</li> </ul><ul> <li>Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers. </li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li>Attractive pension scheme </li> <li>Health and wellbeing benefits including access to GPs </li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice </li> <li> We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability. </li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form.

Neighbourhood Co-ordinator

Social Housing Solicitor - Salary +Supervison bonus - Leeds Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>Competitive salary</li> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>For further details regarding the salary structure, please refer to the attached job description. The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor - Salary +Supervison bonus - Leeds

Social Housing Solicitor-Director - Salary £68K Per Annum- Leeds Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor-Director - Salary £68K Per Annum- Leeds

Annual salary: up to £28,917.00 Housing Support Officer Huddersfield Salary up to £28,917 per annum Full time - Permanent, 40hrs per week, Monday to Friday Including company vehicle and fuel card or £3,500 company car allowance Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: Due to contract expansion, we are seeking for a Housing Support Officer to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Housing Support Officer every day is different, no day is the same. Although this role comes with it challenges it is an extremely rewarding role. As a Housing Support Officer your main duties will include but not limited to ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across, providing practical and emotional support to service users, monitoring service users' wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes. It is essential to maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users. Role Criteria: <ul><li>Experience of working with vulnerable and diverse client groups</li><li>Experience and understanding of safeguarding</li><li>Ability to identify individuals and family need and recognise the required support packages to maintain independence</li><li>Experience working with mental health and or challenging behaviour</li><li>To communicate effectively with colleagues, local authorities, and service users</li><li>Experience with record keeping and risk assessments</li><li>Ability to work under own initiative</li><li>Resilient</li><li>You will be supportive, trustworthy, a good listener, approachable and empathetic to others</li><li>Flexible and happy to travel</li><li>Full UK driving license</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a DBS &amp; BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Housing Support Officer

Job title: Residential Practitioner Salary: C1 £27,711 - £30,060 (pro rata) plus weekend enhancements and sleep in allowance where appropriate. Hours: Various Contract: Permanent Leeds City Council is seeking compassionate and dedicated Residential Practitioners to join our outstanding children's services. In this role, you'll have the opportunity to make a profound impact on the lives of children and young people, guiding them towards adulthood and independence. Your support will be instrumental in helping them overcome challenges and achieve their full potential. There are a range of opportunities available across the city including full-time, part-time and waking nights working. We want Leeds to be a city where all children are safe, happy and healthy, do well at school, fulfil their potential and grow up to be active citizens with voice and influence.â€ This is your chance to join us and support our Child Friendly Leeds ambition. We are proud to align our work with the council's values and ambitions , placing children and families at the heart of everything we do. If you're ready to bring your empathy, energy, and dedication to this vital role, we'd love to hear from you. About youâ€ As a Residential Practitioner you will bring to the role:â€ <ul> <li>a good standard of literacy and numeracy, with basic computer literacyâ€</li> <li>Level 3 Diploma in Residential Child Care (or equivalent), or commitment to achieving the qualification within a reasonable period (we pay the course fees)â€</li> <li>recent experience supporting children or young people with additional emotional/behavioural issues - this may be from employment, volunteering, student placements or personal lifeâ€</li> <li>excellent communication and listening skills, teamwork and emotional intelligenceâ€â€</li> <li>flexibility to work shifts including weekends, bank holidays and nightsâ€</li> </ul>About the roleâ€â€ Based in one of our children's homes, you'll be part of a supportive team at that prioritises your well-being and personal development. Your responsibilities will include: <ul> <li>Creating a safe, caring living environment.</li> <li>Building positive, trusting relationships with children and young people.</li> <li>Nurturing each child's personal development, education and wider learning.</li> </ul>This role offers immense job satisfaction as you witness the positive changes you facilitate in the lives of children and young people daily. Basic salary £27,711 rising incrementally to £30,060 (pro rata for part time) In addition, enhancements are paid for unsocial hours and sleeping in duties. Time and a half is paid for weekend working (if applicable). What we offerâ€ We take pride in offering the best employee experience, with benefits including:â€ <ul> <li>a competitive salary plus enhancements for nights and weekendsâ€â€</li> <li>generous annual leave entitlement plus bank holiday allowanceâ€</li> <li>a clear career pathway and continuing professional development opportunities, including support to study for relevant qualificationsâ€</li> <li>membership of the West Yorkshire Pension Fund with generous employer contributionsâ€</li> <li>a range of staff benefits to help you boost your wellbeing and make your money go furtherâ€</li> </ul>How to applyâ€ Please complete the online application formâ€. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. â€ If you have any queries or would like an informal chat about the role please email <a href="mailto:workinginchildrenshomes@leeds.gov.uk" target="_blank">workinginchildrenshomes@leeds.gov.uk</a> . A Disclosure and Barring Service (DBS) check against the Children's or Adults' barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job description Job purpose The Residential Practitioner's role is to support, encourage and safeguard children and young people in their development, enabling them to make positive contributions to their families, society and local communities. You will do this by fostering positive relationships and maintaining strong bonds between children and staff based on shared daily life and routines, joint activities and established boundaries of acceptable behaviour. Special conditions This post is subject to a higher level check with the Disclosure and Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence. Responsibilities <ul> <li>Undertake key worker role, implement care plans, conduct risk assessments and devise support and health plans</li> <li>Provide and maintain a safe, stimulating and secure living and learning environment supporting day-to-day physical and emotional needs</li> <li>Work with professionals and communities of origin to sustain links and understand past problems</li> <li>Nurture children's ambitions for their future and their learning, both in and out of school</li> <li>Support children and young people's emotional, mental and physical health needs to build self-esteem</li> <li>Respect privacy whilst maintaining a duty of care ensuring that living spaces are clean and safe</li> <li>Provide appropriate levels of personal care for children and young people with disabilities and complex needs, including bathing, toileting, dressing, changing and feeding as appropriate</li> <li>Ensure that all records are accurate, up to date and GDPR compliant</li> <li>Manage complex and challenging behaviour in an assertive, restorative and sensitive manner</li> <li>Work to reduce the likelihood that a child/young person becomes criminalised, encouraging restorative approaches and outcomes</li> <li>Hours of work are primarily determined by the needs of the service and are worked on a rota basis including undertaking sleep-ins, early mornings, late evenings, weekends and bank holidays</li> <li>Maintain a close working relationship with colleagues, external agencies, families and the wider public</li> <li>Be flexible and adaptable to change to assist other services as required, commensurate to grade</li> <li>Participate in appraisal, training and development activities to ensure up-to-date knowledge and skills Improve own practice through observation, evaluation, discussion and development programmes</li> <li>Work collaboratively with colleagues, knowing when to seek help and advice</li> <li>Contribute to the overall ethos, work and aims of the service by attending relevant meetings, training days and events as requested</li> <li>Be aware of and comply with Leeds City Council policies and procedures such as child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person</li> <li>Be aware of and support difference and ensure equality for all by working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council</li> <li>Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures</li> <li>The council has adopted a flexibility protocol and this role will be expected to work within these parameters</li> <li>The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post</li> </ul>Qualifications <ul> <li>To work in this role you must hold the Level 3 Diploma in Residential Child Care or equivalent. If you do not hold the diploma we will fund you to study for the qualification. You must complete the diploma within a reasonable period, normally 2 years after starting work. Failure to achieve the Level 3 Diploma will prevent you from continuing in this post.</li> <li>You must demonstrate good literacy and numeracy, through qualifications or a skills test completed at interview.</li> </ul>Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements: <ul> <li>Flexibility to travel and work across different work locations including providing support to children living within family settings as appropriate</li> <li>Availability to work on a rota basis and change work patterns as reasonably required, including undertaking sleep-ins, early mornings, late evenings, weekends and bank holidays</li> <li>Ability to build relationships and actively engage with individual and groups of children and young people</li> <li>Ability to build relationships and communicate effectively with a wide range of people</li> <li>Maintenance of accurate manual and digital records in accordance with GDPR</li> <li>Use of initiative to adapt to changing circumstances and develop solutions to issues</li> <li>Skills in managing conflict and aggression using de-escalation techniques</li> <li>Good standards of literacy and numeracy, demonstrated through qualifications or skills test</li> <li>Understanding of responsibilities in terms of health and safety, security, confidentiality and data protection</li> <li>Understanding of the needs of looked after children and the importance of advocacy for children and young people</li> <li>Basic computer literacy and of the use of Microsoft packages</li> <li>Recent experience of working with young people or vulnerable adults who may have emotional or behavioural difficulties, in either a paid or voluntary capacity</li> <li>Be physically fit enough to carry out all requirements of the role including the use of Therapeutic Crisis Intervention (TCI) to manage challenging behaviour as required</li> <li>Essential behavioural and other characteristics</li> <li>Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health and Wellbeing, Inclusive Growth and Zero Carbon.</li> <li>Able to understand and observe Leeds City Council equality and diversity policies.</li> <li>Carry out all duties having regard to an employee's responsibility under Health and Safety Policies.</li> <li>Willingness to actively participate in training and development activities.</li> <li>Flexible and adaptable to change to assist other services as required commensurate to grade.</li> <li>Participate in appraisal, training, and development activities.</li> <li>Be aware of and comply with Leeds City Council policies and procedures.</li> <li>Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality &amp; diversity policies of Leeds City Council.</li> <li>Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.</li> <li>The council has adopted a flexibility protocol and the role will be expected to work within these parameters. </li> </ul>

Residential Practitioner

We are looking to recruit experienced Housing Support Workers to join our bank pool working across our Rotherham services. You will have experience of working with individuals with a complexity of needs, supporting individuals to live more independently and increasing their opportunities of move on to more appropriate, longer-term accommodation. Our hours of work range from Mon - Fri 9-5 to Mon - Sat 9-9pm. Duties and responsibilities Support <ul><li>Identify and deliver person centered support, identifying aspirations and need </li></ul><ul><li>Case work a small caseload of individuals focusing on successful, independent move on. </li></ul><ul><li>Develop professional relationships with a range of external agencies to collaboratively deliver support. </li></ul><ul><li>Actively engage with clients on a 1:1 basis, promote activities and meaningful use of time. </li></ul><ul><li>Support and motivate clients, encouraging them to achieve personal goals. </li></ul>Housing Management <ul><li>Work collaboratively with RMBC housing teams to aid positive move on </li></ul><ul><li>Support clients to maintain and sustain their accommodation whilst working towards more independent accommodation. </li></ul><ul><li>Support clients to complete and understand their occupancy and related documentation including move on applications, tenancy agreements, property inventory, applications for housing benefit. </li></ul><ul><li>Support clients to maximise their income, ensuring that housing and other welfare benefit claims are submitted and maintain </li></ul><ul><li>Clean and prepare rooms ready for relet </li></ul><ul><li>Manage accommodation adhering to Health and Safety regulations </li></ul>Qualifications and Experience <ul><li>Experience of providing support to vulnerable people in a housing environment. </li></ul><ul><li>Experience of working with individuals who have multiple and complex needs. </li></ul><ul><li>The ability to develop positive and proactive working relationships with hard to engage clients. </li></ul><ul><li>Experience of delivering Trauma Informed support. </li></ul><ul><li>Knowledge of the Housing benefits and welfare benefit system. </li></ul><ul><li>Experience of Safety Planning / Risk Assessment and Support Planning. </li></ul><ul><li>Basic IT skills and effective case work. </li></ul><ul><li>Ability to work both independently and as part of a team. </li></ul>Essential Requirements <ul><li>Enhanced DBS </li></ul><ul><li>The right to work in the UK </li></ul>Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Diversity &amp; Inclusion Ambassadors who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in touch If you have any questions about the role, please get in touch with <a href="mailto:Lisa.cox@targethousing.org.uk" target="_blank">Lisa.cox@targethousing.org.uk</a> We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies early if sufficient applications are received.We recommend submitting your application as soon as possible!

Housing Support Worker

Housing Support Worker We are recruiting for a Full time, permanent position. Salary Starts at £25,115, rises to £26,425 after 12 months and to £27,355 after 24 months (pro rata) Job Purpose To provide intensive housing management support to vulnerable individuals with the intention of delivering a high-quality support programme that promotes client independence; providing a successful and sustainable move on and other measurable outcomes. This is an exciting opportunity to join a well-established and expanding supported accommodation project in Sheffield that provide support to offenders or individuals at risk of offending. Duties and responsibilities Housing Management <ul><li> Engage with referral agencies to generate referrals for the service</li><li> To undertake all appropriate assessments for all potential and actual residents and to review and update these as required.</li><li> To complete all documentation including tenure agreements, property inventory, disclosure forms and an application for housing benefit with residents to support and sustain a successful tenancy.</li><li> Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained</li></ul>Support <ul><li> Maintain contact with tenants in accordance with the requirements of the service.</li><li> Design and deliver an effective support plan that meets tenants needs and results in a successful move on into independent living.</li><li> Actively engage with tenants in issues and decisions that affect them.</li><li> Develop professional relationships with a range of external agencies that supports the on-going needs of tenants.</li><li> Develop a move-on plan for residents at the earliest opportunity, identifying realistic options for independent or more appropriate housing.</li></ul>Qualifications and Experience <ul><li> Experience of providing support to vulnerable people in a housing environment</li><li> Experience of working with individuals who have multiple and complex needs, in prison and on release</li><li> The ability to develop constructive relationships with offenders</li><li> Knowledge of the Welfare Benefits System</li><li> An understanding of the Judiciary System in the UK</li><li> Experience in risk assessment and support planning</li><li> Basic IT skills suitable for an office environment</li></ul>Essential Requirements - Enhanced DBS - A full UK driving licence and access to a road-worthy vehicle - The right to work in the UK There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Mileage Compensation</li><li>Membership to Westfield Health</li><li>Access to Lifetime Financial</li><li>28 days annual leave (plus statutory bank holidays), increasing to 33 after 5 years continuous employment</li><li>Company pension scheme</li><li>Free Parking</li><li>Paid for Enhanced DBS check</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Diversity &amp; Inclusion Ambassadors who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in touch If you have any questions about the role, please get in touch with <a href="mailto:katie.machin@targetsheffield.org.uk" target="_blank">katie.machin@targetsheffield.org.uk</a> We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! Closing Date: 22/05/2025

15 Jobs in Wakefield, UK