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Accommodation Officer Job information INTERNAL JOB - This vacancy is only available to Newport City Council employees and Agency Workers currently engaged with the Council To apply you must have an Employee Self Service (ESS) account. If you do not have one please contact <a href="mailto:trent.helpdesk@newport.gov.uk" target="_blank">trent.helpdesk@newport.gov.uk</a> with your employee Post No. POSN004666 - Accommodation Officer Newport is a leading council with a great deal to offer. Our housing and communities services have delivered excellent outcomes for our residents and we are looking for someone to join our Private Sector Initiatives Team. We are seeking an Accommodation Officer to assist our busy team with bookings for temporary accommodation and with the management of Temporary, Transitional and Settled accommodation provided by the Council to respond to homelessness in Newport. We operate property leasing schemes and the team also leads on liaising with landlords and agents to enable clients to access the private rented sector to reduce homelessness. There is ample opportunity to shape services and make your mark in Newport. The authority are also delivering initiatives to support Welsh Government's vision to end homelessness including implementing the Ending Homelessness Action Plan and developing a Rapid Rehousing Transition Plan. We are seeking an energetic individual with experience of providing housing services and a passion for making a difference. This post offers a wide range of experience, challenges, and personal and professional development to the successful applicant. If you can evidence your ability to deliver effective services and outcomes in this field, we would love to hear from you. In return for your commitment, we offer an open, friendly working environment with modern working practices and systems. Benefits include a generous annual leave entitlements, professional development, and flexible working. Role location - based in Newport city centre, this role also involves travel between properties. There is also an opportunity for some hybrid office/home working. The interview date will be confirmed shortly following shortlisting. For an informal conversation about the role please contact Accommodation Supply Manager Hannah Thorne on 07814495240 or at <a href="mailto:Hannah.thorne@newport.gov.uk" target="_blank">Hannah.thorne@newport.gov.uk</a> We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English. Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role. Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK. Our values - Fairness for all, Making a difference, Being responsible, Working together Ein Gwerthoedd - Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd

Accommodation Officer

Housing Support Officer (Older Persons) Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. Our team of around 230 individuals mean a lot to us, too. We're proud to say that we're a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution. The Package <ul><li>Permanent contract </li><li>35 hours per week (Monday to Friday 9am to 5pm)</li><li>Salary of £24,795 per annum (Hourly rate of £13.62)</li><li>Minimum of 25 days annual leave plus bank holidays</li><li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li><li>Further studies support and career development opportunities </li><li>Employee health assistance and Annual Leave purchase scheme</li><li>Enhanced maternity and paternity pay </li><li>Generous contributory pension scheme</li></ul>The Role - Housing Support Officer We are seeking a positive, hardworking Housing Support Officer to provide an effective and efficient housing management and tenancy support service, enabling residents to enjoy independent living. You will promote active resident participation, by liaising with relevant service providers to demonstrate an understanding of the needs of older people. This will involve: <ul><li>Facilitating support for residents to receive relevant services, including welfare checks and advice. Ensuring positive outcomes are achieved </li><li>Providing a range of engagement and involvement activities to promote social inclusion amongst service users. Ensuring events are health and safety compliant</li><li>Assisting with completion of benefit forms and support plans, maintaining accurate records throughout</li><li>Liaising with both internal staff and external contractors to maintain high levels of service in respect of tenancy and maintenance matters </li><li>Acting as first point of call for responding to the call monitoring service provision during office hours </li></ul>Our Requirements - Housing Support Officer <ul><li>An understanding of benefits and claim processes</li><li>An awareness of Health and Safety requirements</li><li>Experience of working in a person-centred environment</li><li>Advanced communication skills, both written and verbal</li><li>Ability to work on own initiative and as part of a team to achieve goals </li><li>Adaptability to change with a flexible approach to the requirements of the job </li><li>Availability to respond to emergency or crisis situations for residents during working hours </li><li>Ability to hold basic everyday conversations in Welsh. </li><li>Full UK drivers' licence with access to own transport </li></ul>At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview. Shortlisting of applications and interviews for this role will take place while the advert is live; the advert will close once the successful candidate is found. Candidates are therefore encouraged to submit applications as soon as possible. All applications for the Housing Support Officer role are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button.

Housing Support Officer (Older Persons)

Job description We are recruiting a Project Manager at Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Permanent Location: Penallta House Team: Development and Strategy Team This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £42,839 - £46,142 and offer access to training and development opportunities. Are you ready to shape the future of housing in Caerphilly? A thrilling opportunity has opened up for a driven and passionate Project Manager to join the ambitious and forward-thinking Caerphilly Homes Strategy and Development team. This is your chance to play a pivotal role in delivering an inspiring vision - 1,000 brand-new homes across the county borough by 2033. We're looking for someone who thrives in a fast-paced, ever-evolving environment, with proven experience in managing contracts, projects, and people. If you're a natural team player with energy, enthusiasm, and a genuine passion for making a difference, we want to hear from you! For the role, we ask that you have: <ul> <li>Relevant Level 4, 5 or 6 qualification on the Credit and Qualifications Framework for Wales.</li> <li>The ability to make sound financial and technical decisions on a day to day basis.</li> <li>Experience of managing contracts.</li> <li>Full UK Category B driving license and the use of a motor vehicle insured for business / work purposes to travel throughout the borough and beyond to attend meetings with consultants / developers and visit sites.</li> </ul> - We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list. After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Jane Roberts-Waite on 01443 864340 or email <a href="mailto:roberj2@caerphilly.gov.uk" target="_blank">roberj2@caerphilly.gov.uk</a> / Mark Noakes on 01443 866378 or email <a href="mailto:noakem@caerphilly.gov.uk" target="_blank">noakem@caerphilly.gov.uk</a> Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English. We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006. If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.

Project Manager

Job Description A unique part-time opportunity has arisen for a passionate Manager to join the housing industry providing a day to day service delivery to the organisation and it's clients. In the House Manager job, you will be: <ul> <li>Managing onsite operations and resources with a strong focus on delivering exceptional levels of customer service</li> <li>Record keeping, dealing with and supporting with events, activities and emergencies</li> <li>Meeting with prospective home owners and tenants, introducing them to the organisation and services that are provided</li> <li>Dealing with any enquiries concerning all aspects of the management within the organisation</li> <li>Responsible for all Health and Safety elements including reports, following procedures, inspections, maintenance and security</li></ul>We would love to see your CV if you have the following: <ul> <li>Previous experience working in a customer focused environment ideally within the housing sector</li> <li>Strong communication and customer service skills</li> <li>The ability to establish and maintain high standards of personal conduct and professional relationships</li> <li>An understanding and knowledge of confidentiality and data protection</li></ul>This is a part time, temporary role working 9:00am to 13:00pm, on the 24th, 26th and 28th November. The role is based near Llandudno and on an hourly rate of £12.21 per hour plus holiday pay.

House Manager

The Vacancy Main duties: 1. To process referrals received internally and externally in line with Llamau policies and procedures. 2. To offer a range of services, including one-to-one work with young people and family mediation. 3. To offer a range of services including family mediation and advice for young people and their parent/guardian 4. To contact family members as appropriate and facilitate initial information sessions with them. 5. To provide a telephone advice and support service for young people and family members. 6. To participate in a rota for outreach /. surgeries 7. To identify particular issues and concerns arising out of work with individual young people and pass on all relevant information to colleagues, Mediation Manager, Local Authority colleagues, and the Contracts and Quality Assurance Manager. 8. Participate in close and regular liaison with the Local Authority's Homelessness Section and Children's Services, particularly with regard to individual young people. 9. To work closely with other Mediation Workers and Advice / Homelessness Prevention Workers within the organisation to ensure consistency of service and provide cover as necessary. The Company At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality. 30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness. Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter. That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures. Our Values We are a values-led organisation which puts the people we support at the heart of the organisation. Our values mean that we can offer the highest quality support and empathy. Our values are: <ul> <li>We Respect</li> <li>We Listen</li> <li>We Encourage</li> <li>We Learn</li> <li>We Don't Give Up</li></ul>

Mediation & Homelessness Prevention Worker

Housing Support Officer (Scheme Based) Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. Our team of around 230 individuals mean a lot to us, too. We're proud to say that we're a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution. The Package <ul><li>Permanent contract </li><li>21 hours per week (Monday, Wednesday &amp; Friday)</li><li>Salary of £25,777 per annum (£15,466 pro rata)</li><li>Minimum of 25 days annual leave plus bank holidays (pro rata)</li><li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li><li>Further studies support and career development opportunities </li><li>Employee health assistance and Annual Leave purchase scheme</li><li>Enhanced maternity and paternity pay </li><li>Generous contributory pension scheme</li></ul>The Role - Housing Support Officer We are seeking a positive, hardworking Housing Support Officer to provide delivery of a person-centred, trauma informed support service in Colwyn Bay. You will support service users to work towards outcomes set out in support plans, whilst contributing to the safe running of the scheme. This will involve: <ul><li>Managing referrals to the scheme, by maintaining electronic records on each client, ensuring adherence to the occupancy agreement in line with policies and procedures</li><li>Completion of move in and pre tenancy paperwork with all new residents, whilst providing a comprehensive induction to the property </li><li>Providing support to clients moving on from the scheme </li><li>Arranging and attending meetings with voluntary and statutory agencies, to maintain provision of a person-centred service to residents, supporting their development</li><li>Effective communication with internal and external contacts regarding the maintenance and H&amp;S of the property, to include providing guidance to the client on how to maintain good standards of cleanliness and hygiene within the property </li><li>Provision of engagement and involvement activities to promote social inclusion amongst service users</li></ul>Our Requirements - Housing Support Officer <ul><li>Understanding of safeguarding principles for children and vulnerable adults</li><li>Understanding of benefits and claim processes </li><li>Awareness of mental health issues/support needs connected to drug and alcohol misuse/homelessness </li><li>Experience of working in a client centred environment</li><li>Effective communication skills</li><li>Willingness to support an on-call service as part of a rota within the area </li></ul>At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview. How to Apply North Wales Housing website - All applications for the Housing Support Officer role are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button. We will not accept CVs without a completed application form.

Housing Support Officer

The Vacancy This role is with End Youth Homelessness Cymru, partnering charity of Llamau. Please apply through the link below and also send a covering letter to <a href="mailto:careers@llamau.org.uk" target="_blank">careers@llamau.org.uk</a> The treasurer is a trustee with a specific role on the board. The treasurer takes on specific duties agreed by the other trustees in a role description. There is an expectation that the Treasurer will hold a recognised financial professional qualification and be experienced ideally in both an operational and strategic capacity. The overall role of a treasurer is to utilise their professional knowledge and expertise to support EYHC's Board trustees to carry out their financial responsibilities ensuring EYHC's financial health and viability. We will also value the treasurer's input into wider operational discussions. The Company At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality. 30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness. Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter. That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures. Our Values We are a values-led organisation which puts the people we support at the heart of the organisation. Our values mean that we can offer the highest quality support and empathy. Our values are: <ul> <li>We Respect</li> <li>We Listen</li> <li>We Encourage</li> <li>We Learn</li> <li>We Don't Give Up</li></ul>

End Youth Homelessness Cymru - Treasurer

Housing Support Practitioner (Temporary Accommodation) Bridgend, CF31 3SR Salary range £26,239.50 - £28,381.50 per annum Permanent - Full Time (37.5 Hours Per Week) G4S in Wales are a key provider of criminal justice services- operating in both the custodial and community sectors. We pride ourselves on the quality of our provision and we consistently seek to work alongside and in partnership with a range of other providers in the voluntary (third), public and private sectors. We have developed services which are focused on identifying ways to maximise positive impact and make the most effective use of available resources by working with other agencies on common objectives. In this way we are increasingly able to meet wide ranging and complex needs in the most appropriate way. We have a commitment to research, evaluation and review of evidence based initiatives. We value and, where possible, contribute to research into reducing re-offending and therefore we recognise the importance of understanding the wider environment in which individuals operate and this informs us about how best to engage, support and help people with change. We seek to employ people with drive and energy and a real interest in innovation and teamwork - working beyond traditional organisational boundaries. We now have an opportunity for a Housing Support Practitioner (Temporary Accommodation) to join our team in Bridgend to provide housing-related support for people in temporary accommodation in Bridgend County, South Wales. Some of the key responsibilities are; <ul> <li>Support individuals currently in temporary accommodation to help them move on into stable accommodation.</li> <li>Work closely with Bridgend county borough council (BCBC) to respond quickly to referrals to temporary accommodation placements.</li> <li>Create bespoke support plans and identify support needs.</li> <li>Support individuals to ensure their common housing application is accurate and updated with any key changes, including the expansion of preferred areas for maximum scope, managing expectations of property availability.</li> <li>Support individuals to establish and maintain any repayment plans required, and work together to build skills for housing sustainability and prevention of future homelessness.</li> <li>Support individuals to move on from temporary accommodations to stable accommodation through multiple channels, including rebuilding relationships with family to return (where safe, and appropriate), sourcing private rentals, and utilising discretionary housing payments.</li> <li>Update the Local Authority on occupancy, promoting communication for authorised absences and report non occupancy and abandonment</li> <li>Support individuals in understanding the terms of their occupation contracts and associated house rules, including maintenance, promoting a harmonious environment, and occupying their tenancy daily</li> <li>Support the Council in fulfilling its legal duties as a landlord, ensuring a well-managed and supportive environment for all residents.</li> <li>Complete all case administration, paperwork and required monitoring promptly.</li> </ul>The successful candidate must have an understanding of housing related support and the homelessness system, good communication and good engagement skills. A full UK driving licence and access to a car with business insurance is also required. Please note that applicants must complete a 500 word statement outlining their suitability for the role and clearly outlining how your skills, experience and knowledge would apply to this post. We encourage applications from Welsh speaking candidates. Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process. G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals. Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office. You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.

Housing Support Practitioner (Temporary Accommodation)

Housing Support Worker - Nights Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. Our team of around 230 individuals mean a lot to us, too. We're proud to say that we're a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution. The Package <ul><li><ul><li>Permanent contract</li><li>24 hours per week (Friday and Saturday nights 9pm to 9am)</li><li>Salary of £23,609 pro rata</li><li>Minimum of 25 days annual leave plus bank holidays (pro rata)</li><li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li><li>Further studies support and career development opportunities </li><li>Employee health assistance and Annual Leave purchase scheme</li><li>Enhanced maternity and paternity pay </li><li>Generous contributory pension scheme</li></ul></li></ul>The Role - Housing Support Worker - Night Shifts Working at Noddfa hostel in Colwyn Bay, you'll support people with their housing needs and life skills in a person-centred, trauma informed way and contribute to the safe running of the hostel. This will involve: <ul><li><ul><li>Supporting service users with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services</li><li>Assisting with claims for housing and associated benefits to support residents' financial stability</li><li>Organising and managing a range of engaging activities to promote social inclusion</li><li>Playing a hands-on role in responding to incidents, completing room checks and ensuring properties are maintained</li><li>Maintaining accurate service user records and files</li><li>Performing regular security and fire safety checks</li></ul></li></ul>Our Requirements - Housing Support Worker <ul><li><ul><li>Ability to hold everyday conversations in Welsh or willingness to learn</li><li>Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.)</li><li>Knowledge of the support needs of vulnerable people</li><li>Good verbal and written communication skills</li><li>Hard working, with a positive 'can do attitude'</li><li>At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook</li></ul></li></ul>Although not essential, an awareness of issues and support needs connected to homelessness and awareness of fire safety and security systems would be highly advantageous. As would an awareness of specialist agencies, including drug, alcohol and mental health services. At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview. How to Apply North Wales Housing website - All applications for the Housing Support Worker role are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button. We will not accept CVs without a completed application form.

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