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Location: Salford, Greater Manchester (Hybrid working – at least 2 days a week in the office, with high levels of flexibility to be in the office more when required)Salary: CompetitiveAbout Salix HomesAt Salix Homes, we are not just about providing homes, we are about creating communities. As we celebrate our 10-year anniversary, we are proud of our journey as a not-for-profit housing association managing over 8,000 homes across Salford. Our commitment to quality and customer satisfaction has earned us a C1 grading under the new Consumer Standards, a mark of excellence that reflects our dedication to safe, high-quality homes and responsive services.We are growing, we are innovating, and it is an exciting time to join us.We’re looking for an Executive Director of Customer and Landlord Services to join our Executive Management Team and help lead this next chapter.&nbsp;In this role, you will play a key part in ensuring we continue to deliver exceptional services while embracing new challenges and opportunities.Key responsibilities will include:&nbsp;<ul><li>Lead our customer and landlord services, including housing management, planned and reactive maintenance, and customer safety.</li><li>Ensure compliance with the Regulator of Housing Consumer Standards and the Regulator of Building Safety.</li><li>Drive continuous improvement through innovation, communication, and people development.</li><li>Lead and inspire teams to create a culture of trust, inclusivity, and excellence.</li><li>Work with stakeholders and partners to develop and deliver our Corporate Plan and meet the evolving needs of our communities.&nbsp;</li></ul>Who we’re looking for&nbsp;We are looking for a leader who genuinely cares about making a difference, someone with solid experience at Director level in housing who truly understands what it means to put customers first. You will be someone who embodies our values of being trustworthy, successful, and inclusive. You aim for excellence and embrace change with enthusiasm.Why Join UsAt Salix Homes, we invest in our people.&nbsp;Benefits include:<ul><li>Up to 34 days annual leave (plus bank holidays), increasing with length of service </li><li>Enhanced family leave, including maternity, paternity, adoption and shared parental leave.</li><li>Special leave options, like time off for emergencies, dependents or compassionate reasons.</li><li>Generous company pension scheme – Aviva. Salix Homes will contribute 1.5 times employees' contribution amount up to 9%. For example, if an employee put in 6%, Salix Homes would put in 9% giving a total contribution of 15%.</li><li>Life Assurance - Employees can nominate someone to receive 3 times their annual salary if they die while employed by Salix Homes.</li><li>Reward and Recognition – Salix Homes like to recognise employees who make a difference through:<ul><li>staff awards</li><li>manager perks and financial rewards</li><li>our online Be Salix recognition platform</li></ul></li><li>Employee Development - Salix Homes want to develop their people and have career and personal development opportunities available to employees:<ul><li>coaching</li><li>sponsored study</li><li>accredited professional development</li><li>apprenticeship opportunities</li></ul></li><li>Health Cash Plan - Healthshield to provide a health cash plan for all Salix Homes employees. The scheme helps with the cost of health care such as dental check-ups / fillings / physiotherapy / eye tests / prescription glasses.</li><li>Healthshield Perks - Get access to over 4,000 exclusive member offers available to employees and their families.</li><li>Cycle to Work Scheme – Salix Homes Ride to Work scheme, provided by Evans Cycles is a great way of buying a bike at a discount and paying for it over a year.</li><li>Discount Gym Membership - Salix Homes have a special deal with Salford City Council that lets employees use their gyms at a discount. Salix Homes Healthshield Perks also gives discounts on joining other gyms.</li></ul>Ready to join us? Apply NowFor more information please visit:&nbsp;<a href="https://www.salixhomes.co.uk/emt-recruitment/" target="_blank">https://www.salixhomes.co.uk/emt-recruitment/</a>For a confidential discussion, please contact our consultant at Penna:Bruna Varante on 07858 306725 or email:&nbsp;<a href="mailto:bruna.varante@penna.com" target="_blank">bruna.varante@penna.com</a>Tom Niven on 07860 657044 or email:&nbsp;<a href="mailto:tom.niven@penna.com" target="_blank">tom.niven@penna.com</a>Rachael Morris on 07840 711217 or email:&nbsp;<a href="mailto:rachael.morris@penna.com" target="_blank">rachael.morris@penna.com</a>Recruitment schedule4 July 2025: First round of interviews15 July 2025: Final interviews and on-site recruitment dayThe closing date for applications is Sunday 29 June 2025.*Salix Homes is an Equal Opportunities Employer. We welcome applications from all sections of the community.

Executive Director of Customer and Landlord Services

To apply for this job please upload your CV together with a supporting statement that provides evidence of how you meet the essential requirements of the person specification. Please include reference to your qualifications that are specified on the person specification within your CV/supporting statement. Please ensure you anonymise your CV and supporting statement. Experienced Specialist Social Worker Post - Salary up to £45,718 per annum Are you passionate about protecting vulnerable children and supporting young people through critical life transitions? Do you thrive in a fast-paced, purposeful environment where your decisions matter? Do you have a strong working knowledge of private fostering regulations and the legal frameworks surrounding homeless 16/17-year-old? If so you may be the social worker we are looking for. We are offering an exciting opportunity for an experienced and motivated Social Worker to join our dynamic Children's Services team in a newly developed specialist role focussed on Private Fostering and Youth Homelessness. This is more than just a job - it's a chance to shape the future of young lives when they need it most What You'll Do <ul><li>Take the lead on private fostering assessments, ensuring every child in informal care arrangements is safe, supported, and thriving.</li><li>Provide frontline intervention to 16- and 17-year-olds facing homelessness, offering practical solutions, emotional support, and long-term planning.</li><li>Work collaboratively with housing teams, health professionals, schools, and families to deliver holistic, child-focused services.</li><li>Carry out statutory assessments under the Children Act, identify needs, and deliver meaningful care plans that change lives.</li><li>Advocate for young people in crisis, helping them find stability, safety, and a voice in a system designed to protect them.</li><li>Work alongside our partner agencies in promoting and developing an understanding of private fostering within the community ensuring that all children who are in such an arrangement are referred through to EHASH.</li><li>You will report directly to the strategic lead for private fostering and youth homelessness.</li></ul>About us Here at Rochdale Borough Council, we are committed to supporting our children and young people to live in a borough where they can grow, get on and live well. Our dedicated teams ensure they feel safe, healthy, successful and heard too, and we are incredibly proud, passionate and pioneering in the way our services are delivered. Everyone here plays a valued role in achieving this as we work closely with residents to deliver real positive progress and support them to achieve the best possible outcomes as part of our Raising Rochdale ethos. We always have lots of great things happening in our borough and we never stand still so this is a great time to join our team and succeed at Rochdale. We offer lots of training and supervision alongside help and guidance to build positive relationships with our children, young people and their families. We would love for you to join us and if you would like to speak to a member of our team about this role and our wider opportunities, just email <a href="mailto:JoinRochdaleCS@rochdale.gov.uk" target="_blank">JoinRochdaleCS@rochdale.gov.uk</a> with your name and number and we'll give you a call. We reward you with great benefits: <ul><li>Highly competitive salary with an opportunity to earn up to £1,000 extra, every year (£500 retention payment every six months)</li><li>Hybrid and flexible working</li><li>Excellent continuous professional development opportunities</li><li>Exciting career progression pathway</li><li>An attractive pension</li><li>Staff recognition awards and celebration events</li><li>Visible and supportive leadership</li><li>Mileage payment and town centre parking scheme</li><li>Up to 31 days annual leave with an option to buy more</li><li>Paid for Social Work England professional fees</li><li>Staff discount at popular retail and leisure sites</li></ul>Other benefits <ul><li>Work in a modern, award-winning building</li><li>Be conveniently located next to the Metrolink, bus exchange and a short walk from Rochdale train station</li><li>You're also a 10-minute drive from the M62 corridor</li></ul>What our colleagues say... Our social workers say Rochdale Council is a great place to work and their managers are supportive, approachable and listen to their ideas. Here are some further comments from our social workers... <ul><li>'We work in friendly, supportive, multidisciplinary teams'</li><li>'There are lots of easy to access training opportunities to learn and aid career development'</li><li>'We have lots of community resources available to support families'</li><li>'We are based right in the town centre office, next to M&amp;S and close to local services'</li></ul>We are making positive progress in terms of our ways to work with children, young people and families as work to deliver better outcomes for all. We are empathetic and listen to our families as we build on their strengths to work towards agreed goals. At Rochdale Borough Council we are committed to our Values and Behaviours. <ul><li>Proud of the difference we make</li><li>Passionate about the diversities of the Borough</li><li>Pioneering and Open in our Approach</li></ul>We look forward to hearing from you about which of our friendly teams that best fits your expertise come and join Team Rochdale. As part of our safeguarding commitment to promoting the welfare of our children, young people and vulnerable adults, appointment to this post is subject to an enhanced DBS including a barred list check child workforce. Unfortunately, we are unable to offer a sponsorship for this role at this stage. This organisation has signed up to the Greater Manchester Continuous Service Commitment. This means we will recognise your continuous or 'unbroken' service in any Greater Manchester local authority or NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority; giving you access to our service-related benefits.

Experienced Social Worker - Private Fostering and Youth homeless

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Liverpool service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Liverpool team. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs to join our team. Location: Liverpool, we have 8 sites around Liverpool and jobs will be based in anyone of these Hours: 37.5 per week (full time) Salary Range: £27,861.26 - £32,002.35 Dependent on experience (based on full time hours, pro rata for part time hours) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years. allocated pro rata</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, gym mbership, cycling equiptment, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Louise Dolan | <a href="mailto:Louise.Dolan@cgl.org.uk" target="_blank">Louise.Dolan@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Position: Care Home Worker (Nights) Shifts Available: 3 night shifts Monday - Sunday, 3 x 11hr shifts, Total of 33 hrs per week About ICare Group: At ICare Group, we are more than just a care provider-we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Care Home services provide essential support to individuals within a safe and nurturing environment. From personal care and daily living assistance to companionship and wellbeing checks, we are committed to ensuring our residents feel safe, supported, and valued. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you! Why Work with ICare Group? <ul> <li>£125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply).</li> <li>Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).</li> <li>Quarterly and Annual Carer Awards: Get rewarded for your commitment to ICare with our Carer Awards.</li> <li>Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!</li> <li>Employee Assistance Programme: Access free, practical, and impartial support for you and your family.</li> <li>Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.</li> <li>Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.</li> <li>Comprehensive Training: Receive Fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.</li> <li>Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.</li> <li>Supportive Environment: Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.</li> <li>Make a Real Difference: Your work will directly impact the lives of those in need, providing them with care and support that brightens their day.</li> <li>Weekly or Fortnightly Pay and Pension: Most of our sites enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.</li></ul>What You Will Do: <ul> <li>Provide Personal Care: Assist residents with personal care tasks, including bathing, dressing, grooming, and toileting, while maintaining their dignity and comfort.</li> <li>Support Daily Living: Help residents with daily activities such as meal preparation, medication reminders, light housekeeping, and shopping.</li> <li>Offer Companionship: Provide emotional support and companionship, helping residents feel less isolated and more connected.</li> <li>Conduct Wellbeing Checks: Make regular wellbeing checks to ensure residents are safe, comfortable, and their needs are being met.</li> <li>Ensure Compliance: Adhere to all company policies, including those related to resident privacy, health and safety, and care standards.</li> <li>Contribute to Continuous Improvement: Participate in team meetings and share ideas to enhance our service offerings and care processes.</li></ul>What We are Looking For: <ul> <li>Experience in Care: Previous experience in a care role is preferred, but a genuine passion for helping others is essential.</li> <li>Positive Attitude: A friendly, supportive demeanour with a genuine passion for assisting those in need.</li> <li>Excellent Communication Skills: Ability to communicate effectively with residents and their families, providing exceptional service.</li> <li>Collaborator: Willingness to work collaboratively in a fast-paced environment and support your colleagues.</li> <li>Flexibility: Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our residents.</li> <li>Diligence: Ensure that all care tasks and wellbeing checks are managed with care and professionalism.</li> <li>Background Checks: Willingness to undergo necessary background checks.</li> <li>Weekend Availability: Ability to work on weekends as required.</li></ul>Ready to Make a Difference? Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time! Equal Opportunities: ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion.

Care Home Worker - independent living

Company Description United Living is growing. Fast. With a strong contract pipeline and ambitious plans ahead, we're building capability right across the business - and L&amp;D is at the heart of it. We're looking for a highly organised and motivated Learning &amp; Development Advisor to join our Group L&amp;D team. In this role, you'll support learning activities across Central Services and the wider Group, ensuring we have the right training, systems and processes in place to support both compliance and colleague development. Job Description <ul><li>Coordinate and schedule a variety of training across the business, including compliance, SHEQ, leadership, and talent development.</li></ul><ul><li>Support the delivery and administration of our PDR (performance development review) process, including system updates, user guides, and reporting.</li></ul><ul><li>Maintain accurate training data and produce regular reports for senior leadership and business reviews.</li></ul><ul><li>Work closely with colleagues across HR, Early Careers and business MDs to ensure effective delivery of L&amp;D initiatives.</li></ul><ul><li>Support our L&amp;D systems - becoming a super-user of platforms such as our LMS, training matrices and PDR systems.</li></ul><ul><li>Provide general L&amp;D administration support, including supplier coordination, invoice processing, and CITB grant applications.</li></ul><ul><li>Acting as central L&amp;D contact, partnering with pillar HRBPs and operational leaders to support the logistics of delivering impactful development initiatives - including the next phase of the Leadership &amp; Management programme</li></ul><ul><li>Ensuring strong governance and continuous improvement of the PDR process across all pillars</li><li>Reporting on L&amp;D effectiveness and engagement to drive data-informed decisions and foster a culture of continuous learning</li><li>Supporting with talent development, succession planning and activation of high-potential individuals</li></ul>Qualifications <ul><li>Previous experience in an L&amp;D role (ideally within a fast-paced or regulated environment).</li></ul><ul><li>Confident using learning systems (LMS, appraisal platforms, training databases).</li></ul><ul><li>Strong Excel, Word and PowerPoint skills.</li></ul><ul><li>Excellent communication and stakeholder engagement skills.</li></ul><ul><li>Highly organised, able to juggle multiple priorities and maintain attention to detail.</li></ul>Additional Information At United Living, we value capability, pace and collaboration - this is a great opportunity to build your career in a growing group with a wide range of future development opportunities.

Learning and Development Advisor

Job Description About the Role We have an exciting opportunity for an Estate Assistant to join our team on a permanent, full-time basis across our sites in Stockport and surrounding areas. You will provide a high-quality cleaning, grounds, and garden service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained such as refuse removal and gardening. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul> <li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li> <li>Experience and knowledge of lawn, shrub, and plant care.</li> <li>Proven experience of achieving high levels of customer satisfaction</li> <li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li> <li>Ability to work effectively within a team and without high levels of supervision.</li> <li>Able to demonstrate Guinness Behaviours</li> <li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE</li> <li>Full UK driving license.</li></ul>What we can offer you We offer an excellent benefits package that help make The Guinness Partnership a great place to work. These include but aren't limited to: <ul> <li>Competitive pay £25,845 per annum</li> <li>35 hours per week Monday - Friday 8:00am - 4:00pm</li> <li>Career progression and development</li> <li>Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.</li> <li>Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers &amp; leisure activities.</li> <li>Health care cashback plan </li> <li>Employee Assistance Programme, plus more!</li></ul>To find out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the role profile. To be considered for this role please follow the online application process by submitting your CV or get in touch to learn more. INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

The Vacancy <ul> <li>Annual salary of £28,164 (FTE)</li> <li>Permanent role</li> <li>Full-time (35 hours), part-time and flexible working patterns available</li> <li>Liverpool city centre office base, hybrid working - travel to the Wirral is required</li></ul>Proposed Interview Date: W/C 23rd June 2025 The role The purpose of this job is to provide a high quality, effective and tenant focused intensive housing management service to the tenants in Sheltered Housing schemes as directed by the Neighbourhood and Communities Team Leader (Sheltered &amp; Supported). You will bring a positive approach to your role, engaging with our customers in a caring and understanding way, ensuring that customers receive the best services possible. You will support with community events, signposting to other agencies, support with day-to-day queries, deal with Housing Management, ASB and Lettings. The right fit <ul> <li>A working knowledge of supported housing and tenancy management related issues.</li> <li>Experience of working effectively with colleagues, contractors, vulnerable tenants and their families/advocates to deliver high quality housing services.</li> <li>Experience of managing safeguarding cases.</li> <li>You'll have excellent written and verbal communication skills with people at all levels.</li> <li>Solid ICT skills which can be used to provide an effective housing service both operationally and strategically through performance reporting.</li> <li>Strong numerical skills and ability to manage budgets/service charges, process invoices, monitor rent arrear issues and advise tenants or their advocates.</li> <li>Ability to liaise effectively and professionally with third parties as necessary.</li> <li>A passion for delivery excellent customer service.</li> <li>A full UK driving license is essential. </li></ul>Who we are Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard. Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our People Services team will review your application and will be in touch shortly. What we offer Regenda Homes really is a great place to work - and you don't have to just take our word for it! We're an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which, amongst other things, includes: <ul> <li>A range of flexible working options.</li> <li>27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>Up to 9% employer's contribution to the pension scheme (match funded).</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives.</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&amp;Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people. Gallery Previous Next

Independent Living Scheme Manager

The Vacancy <ul> <li>Annual salary of £33,557 (FTE)</li> <li>Permanent role</li> <li>Full-time (35 hours), part-time and flexible working patterns available</li> <li>Oldham centre office base, hybrid working</li> <li>There are 2 positions available for this role</li></ul>Proposed Interview Date: W/C 23rd June 2025 The role We are seeking a dynamic and committed Housing Officer (Communities) to join the Neighbourhood Team based in Oldham. This position would be ideal for someone who is committed to customer excellence and working in a high performing customer centric, estate and neighbourhood management team. The role is part of a strong neighbourhood team, responsible for delivering a high quality, integrated neighbourhood management service that is closer to our customer and helps to create sustainable neighbourhoods. You will carry out regular visits and scheme inspections to neighbourhoods to identify problems and areas for improvement and be the 'face' of Regenda in the community. The right fit <ul> <li>Experience in delivery high-quality customer facing housing management service.</li> <li>You must have knowledge of housing regulations and other relevant legislation.</li> <li>Experience working in partnership with external agencies.</li> <li>Ability to prioritise your workload in order to meet targets and deadlines.</li> <li>Experience of effective and positive team working as well as using your own initiative to resolve situations.</li> <li>Excellent numeracy, ICT, and literacy skills with the ability to analyse data and write reports.</li> <li>Excellent communication and interpersonal skills with people at all levels.</li> <li>Ability to demonstrate empathy in dealing with and resolving dispute situations.</li> <li>You must have a full UK driving license and access to your own vehicle. </li></ul>Who we are Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard. Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our People Services team will review your application and will be in touch shortly. What we offer Regenda Homes really is a great place to work - and you don't have to just take our word for it! We're an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which, amongst other things, includes: <ul> <li>A range of flexible working options.</li> <li>27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>Up to 9% employer's contribution to the pension scheme (match funded).</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives.</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&amp;Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people. Gallery Previous Next

Housing Officer

The vacancy Hours: 35 hours per week Shift Pattern: 9-day fortnight working pattern available Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures. To qualify for the role, you will have: <ul> <li>Experience of supervising and managing a small team, ideally within an organisation providing Social Housing</li> <li>Experience of providing a professional, high quality housing service to older and/ or vulnerable people</li> <li>Experience of Housing Management &amp; Maintenance</li> <li>Experience of Housing aid and advice</li> <li>Experience of working within a secure and confidential environment and dealing with sensitive personal information</li> <li>Good general standard of education with GCSE's (Grade C or above) in English and Maths</li> <li>Substantial administrative experience</li> <li>Sound knowledge of Health and Safety legislation</li> <li>Knowledge of the Social Housing Sector and the relevant Legislation and regulations</li></ul>The benefits At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: <ul> <li>Pension scheme</li> <li>Holiday pay</li> <li>Holiday purchase scheme</li> <li>Occupational Sick Pay</li> <li>Occupational Maternity/Paternity Pay</li> <li>Health Cash Plan</li> <li>Blue Light Card (offering discounts across retail, hospitality and leisure)</li> <li>Income protection</li> <li>Eye care vouchers</li> <li>Car lease scheme</li> <li>Cycle to Work scheme</li> <li>Employee Assistance Programme</li> <li>Support to progress and develop</li></ul>As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made. If you require more information before applying for this role, please see the attached job profile. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications 22 June 2025, with interviews taking place 26 June 2025 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees. At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us! Benefits Blue Light Card Discounted retail, leisure and hospitality Holiday trade scheme Funded health cash plan Occupational maternity pay / paternity pay Pension contributions Occupational sick pay Lifestyle discounts Car salary sacrifice and leasing scheme Learning and development opportunities

Housing Manager

The Vacancy Permanent, Full-Time (37 hours per week) This is a fantastic opportunity for a driven and experienced leader with a proven track record of managing teams that deliver high-quality, comprehensive housing support services. At the heart of the Housing Support Service is a clear mission: to empower customers to sustain their tenancies and enhance their overall wellbeing. As the Housing Support Team Leader, you will play a key role in shaping service delivery while leading, developing, and inspiring your team. You will keep the team aligned with customer-focused goals and outcomes, ensuring high performance and exceptional service remain at the heart of everything we do. You'll proactively manage customer feedback and complaints, contribute positively to the wider team, and take a hands-on approach to monitoring and mitigating risks. In this pivotal role, you will be responsible for recruiting, guiding, and inspiring your team, empowering individuals to reach their full potential and contribute meaningfully to service goals. You will also ensure full compliance with partner Service Level Agreements and act as the Safeguarding Champion for the service. Collaboration is key. You will work closely with internal departments and external partners to ensure our services evolve to meet the needs of vulnerable customers, both now and in the future. Driving innovation and embedding sustainable practices within our housing support provision will be central to your success. If you're ready to bring your passion, ideas and innovation to Skylight and play a key role in delivering the life-changing services our customers rely on then we'd love to hear from you! Please note that the successful candidate will be required to undergo a satisfactory Enhanced Disclosure and Barring Service (DBS) check as part of the recruitment process. Additionally, a full driving licence and access to a vehicle is essential. For more information about this opportunity, please contact Jay Makipour on 07929 717 572. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on SKylight terms and conditions. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date: 28th June 2025 Interview Date: 10th July 2025 About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Housing Support Team leader

Housing Options Officer Location - Sale Waterside, Sale, Manchester, M33 7ZF &amp; hybrid working Salary range - £31,067 - £32,654 Trafford council is a Living Wage Employer. Working Pattern - Monday to Friday Working hours - 36.25 hours per week We will offer flexibility where we can - if you are interested in a role, please speak to the recruiting manager about what flexibility they might consider. Many of our colleagues can work from home for one or more days a week and/or they flex the hours they work. We call this SMART working, and it gives you the option to flex your days and hours so you can fit your work around your life and life around your work. Contract type - Fixed Term Contract end date - 31st March 2026 to cover a secondment About the Role We currently have an exciting vacancy within the Housing Options Team based in Sale. In the role of a Housing Options Officer you will contribute towards the efficient and effective management of the Housing Options Service through various channels including the promotion and maintenance of excellent standards of customer service based on service provision. You will deal with enquiries that assist customers with individual queries, prevention of homelessness and make decisions around homelessness. About you We are looking for someone with 1/2 years' experience working in a similar environment delivering homelessness prevention and housing related support services. You must have up to date knowledge and experience of the Homeless Reduction Act and associated legislation relevant to addressing homeless prevention and managing homelessness, with proven experience of working within a multi-functional team and with partners and key stakeholders. We also want people with experience of successfully meeting individual set targets in a high-pressured environment that delivers lean and efficient services whilst delivering high levels of performance. The role requires conducting interviews with customers, face to face or by telephone to ensure solutions are offered in the best interest of the customer in accordance with policy, best practice and relevant legislation. Knowledge of Trafford's Allocations Policy and Choice Based Lettings systems would also be beneficial. About us Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford's huge potential. Our vision: Trafford - where all our residents, businesses and communities thrive. Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer. Additional Information Please note the advert may close early if we receive a high number of applications so, please do not delay in submitting your application. You will have flexibility in terms of hybrid working at home and in the office. Contact Details For an informal discussion, or to find out more about the role, please email Alison Dann, Housing Options Team Leader Her contact details are <a href="mailto:Alison.dann@trafford.gov.uk" target="_blank">Alison.dann@trafford.gov.uk</a>. About the benefits You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | <a href="http://www.inploi.com" target="_blank">www.inploi.com</a> (greater.jobs) OTHER RELEVANT INFORMATION Greater Manchester Continuous Service Commitment - greater.jobs | <a href="http://www.inploi.com" target="_blank">www.inploi.com</a> For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>). Please note we are not a licensed sponsor and we won't be able to support with your work visa. Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment &amp; Employment Privacy Notice (trafford.gov.uk)

Housing Options Officer

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>SAYE (Save As You Earn Scheme)</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Assistant

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest. Are you experienced, skilled, and passionate about making a meaningful difference? We're seeking a dedicated Recovery Coordinator to engage and assess our service users, ensuring they receive timely, personalised interventions that cater to their unique needs. With this role you'll be working as part of a busy community alcohol team. CGL Knowsley is an innovative and forward-thinking project with a proven track record of effectively engaging people with complex lives. Our ethos is centred around the principles of harm reduction, providing non-judgmental, fact-based information and advice surrounding drug and alcohol use and the associated risks. Hours: Full-time (37.5 hours per week) Salary: £27,449.53 - £31,529.41 dependent on experience (based on full time hours, pro rata if part time) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Hold a caseload and deliver specific interventions designed to reduce the harm caused by use of alcohol to clients that have disengaged in service and at risk of being discharged from treatment. </li><li>Follow CGL prescription policies, procedures and governance when facilitating service users access to appropriate alcohol detox were appropriate.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>What we are looking for: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substances and mainly opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing yearly for the first 5 years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Generous refer a friend scheme.</li></ul>If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Ready to Begin Your Journey with Change Grow Live? Apply today! Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 12/6/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Emma Hind | <a href="mailto:emma.hind@cgl.org.uk" target="_blank">emma.hind@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

The vacancy 35 hours per week Monday - Friday (wherever possible we are open to suggestion on the working hours and are happy to consider flexible job requirements such as job share, reduced hours, compressed hours etc., just let us know as part of your application) Enhanced DBS check working with Adults Closing date: 16th June 5.00pm Interview date: Wednesday 18th June Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by providing intensive 'on scheme' housing management and coordinate services to customers living in our schemes, ensuring provision of excellent services and risk management. You will also ensure that the building is compliant with health &amp; safety and that all repairs and planned works are carried out to a high standard. In this role, you will be responsible for <ul> <li>Delivering a brilliant service to customers living in our older people's independent living schemes</li></ul><ul> <li>Provide intensive 'on scheme' housing management and coordinate services to customers living in our schemes, ensuring provision of excellent services and risk management.</li></ul><ul> <li>Ensure that the building is compliant with health and safety and that all repairs and planned works are carried out to a high standard.</li></ul>We need people who have: <ul> <li>Exceptionally high standard of customer care and service</li></ul><ul> <li>Strong problem solving and decision making skills</li></ul><ul> <li>Excellent Communication and organising skills</li></ul><ul> <li>Apply Housing Management skills effectively in all areas of work</li></ul><ul> <li>Methodical, well organised and positive approach to workload and ability to work to strict deadlines, in multiple locations, with minimal supervision and to take initiative;</li></ul><ul> <li>To promote and maintain a positive "can do" attitude in all aspects of the post</li></ul>An enhanced DBS Disclosure check is required for this role and the ability to drive and have access to a car; Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. So, if you have a great rapport with people and can make a difference - we'd love you to join our team! #ServicesandSupportCoordinator #IndependentLiving #ManchesterJobs #housingjobs #Recruiting About us We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential. Our organisation is all about people - the people who live in our homes, the people in the communities we serve, and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. The ICL team Our Independent &amp; Community Living team pride themselves on delivering a fantastic service to our customers, providing accommodation-based services to adults and young people across Greater Manchester, and striving to make a real difference in people's lives! Forging positive and supportive relationships with our customers is central to what we do, none more than in our Community &amp; Independent Living team, where we provide supported housing and independent living schemes for customers of all ages and with a variety of support needs. Whether our team are on-site 24-hours a day supporting young people living with Autism and ADHD, working at one of our fantastic independent living schemes for older people, or based at our specialist service for people with memory loss and dementia, we ensure our customers are at the heart of the services we provide, supporting them to develop and maintain their independence. As well as working to support our customers, our team also makes sure the services we run are great places to live and really call 'home'. Safety is always a priority, and our teams take a proactive role in making sure homes are always safe, secure and well managed. It's a great feeling for the team knowing they can help to make services better for our customers! Stats: <ul> <li>We provide over 300 places for people with additional support needs to live well</li> <li>We have homes and services in eight local authorities across Greater Manchester</li> <li>We provide nearly 500 homes across 12 schemes for older people in our Independent Living service</li> <li>We work with over 20 different partners to provide specialist support services in our communities</li></ul>"Thank you for your interest in joining our Independent &amp; Community Living team. For us, the Independent &amp; Community Living team is all about being reliable, respectful and proactive in the way that we interact with our customer's and other colleagues. The team is dedicated to providing the best support services to our customers, understanding their needs and building trusting professional relationships that really make the difference. We are passionate about helping customers and delivering a great service to them. To do this, we give our colleagues the right training and support, offer some great benefits, and promote a positive, inclusive culture where everyone is able to deliver their best service by being their best self. If you share our goal in ensuring customers can live well in their homes and communities, I'd love to welcome you into the team!" Andrew White, Head of Independent &amp; Community Living Previous Next Working here Irwell Valley Homes is a great place to work, but don't just take our word for it... find out what it's like to work here from our colleagues... Rewards we offer We offer a fantastic range of benefits which include: Training and coaching Stakeholder pension scheme Up to 30 days holiday a year Two days every year to volunteer in the local community A medical cash plan Get your birthday off! £150 Perkbox allowance - plus access to hundreds of discounts and freebies Occupational Health Employee Assistant Program Financial education Loans scheme for travel season tickets Cycle to work scheme Accreditations Good Employment Charter Disability Confident Armed Forces Covenant Living Wage Employer Houseproud

Scheme Coordinators (Independent Living / Older People) x3

End Date Sunday 08 June 2025 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description JOB TITLE: Head of Social and Supported Housing - Business and Commercial Banking LOCATIONS: Manchester, Birmingham, Bristol, Newport, Leeds, Edinburgh, Glasgow HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About This Opportunity We're playing a leading role in addressing the crisis in social housing. We've partnered with Crisis, issuing a joint call for 1 million additional social rent homes over a decade. Key to our ambition is providing increased support to specialist and supported housing providers, who provide a home for those in our society who need it most. Last year, we committed to providing an additional £200m in funding to the sector, and in February this year, the Prince of Wales and our CEO launched a partnership between our Group and the Homewards project of The Royal Foundation, with the aim of growing support to tackle homelessness. To drive forward our shared ambitions, we're excited to introduce a high-profile new role within our Business and Commercial Bank: Head of Social &amp; Supported Housing. You'll work in our National Real Estate &amp; Housing team, playing a pivotal role in crafting our strategy and leading initiatives that make a meaningful impact. You'll be a key member of our wider leadership team, helping to steer the future of housing support. You'll work closely with senior leaders across our Group, ensuring our Social Housing Initiative, led from the Chief Executive's office, delivers on its promise to create positive change. We'll need you to <ul><li>Develop customer origination strategies by becoming the 'go-to' banking professional within the smaller social and supported housing community.</li><li>Work with our colleagues in credit risk and finance to evolve our product offering, so that we can become the leading bank in this area</li><li>Promote the Bank with the wider professional community, treasury advisors and key influencers, developing the business opportunities these connections can bring.</li><li>Build our position as a leader in the supported and specialist housing sector, including our partnership with The Royal Foundation. This will involve planning and leading the execution of events, such as networking, seminars, and trade shows.</li></ul>About Us Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too... What You'll Need <ul><li>Solid understanding of housing demand, funding structures, and key public and private sector partners.</li><li>Ability to handle professional relationships and engage with non-paid introducers to expand business opportunities.</li><li>Expertise in evaluating complex solutions to ensure alignment with business needs and strategic objectives.</li><li>Experience in managing significant customer accounts across differing products and services or leading a customer advisory team.</li><li>Ability to analyse data from multiple sources to identify key trends and business impacts.</li></ul>About Working For Us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We're proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide reasonable adjustments throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know! We also offer a wide-ranging benefits package, which includes: <ul><li>A generous pension contribution of up to 15%</li><li>An annual performance-related bonus</li><li>Share schemes including free shares</li><li>Benefits you can adapt to your lifestyle, such as discounted shopping</li><li>30 days' holiday, with bank holidays on top</li><li>A range of wellbeing initiatives and generous parental leave policies</li></ul>Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Head of Social and Supported Housing - Business and Commercial Banking

The Vacancy Fixed Term 12 Month Maternity Cover, Full time- 37 hours per week Salary £33,366 - £37,938 Stockport Homes Group is a great place to work. We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities. We're currently recruiting a Housing Options Officer to provide an excellent housing options and advice service. A key part of this role is delivering comprehensive advice and assistance to people in housing need. You will have a core focus on preventing homelessness and helping people explore alternative accommodation options. We are looking for someone who has: <ul> <li>The ability and passion to deliver a high-quality service to customers. </li> <li>The ability to work positively within a team setting. </li> <li>A strong knowledge of housing options legislation (or the ability and passion to learn), and an understanding of homelessness prevention tools. </li> <li>The ability to listen actively, and is able to empathise with customers. </li></ul>It is important to us that we have a diverse workforce, representative of the communities we work in. Equality, diversity and inclusion is important to us, and we like to acknowledge that everyone is different. We're always looking to improve diversity within our teams and across the group, so we would welcome any applications from any underrepresented groups. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date: 8th June 2025 Interview Date: 26th June 2025 About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Job summary Join our dedicated team at St Werburghs Practice for the Homeless in Chester as a Specialist Nurse Practitioner (Prescribing) and make a meaningful impact on one of the most vulnerable populations in healthcare. This is a unique opportunity for a compassionate, experienced nurse to combine the clinical autonomy of an Advanced Nurse Practitioner with the critical hands-on duties of practice nursing in a small, collaborative team environment. Youll deliver holistic, person-centred care to individuals experiencing homelessness, many of whom face complex challenges including trauma, addiction, and mental health issues. As an independent prescriber, youll manage both acute and chronic conditions, lead nurse-led clinics, and participate in outreach efforts that directly address health inequalities. Your work will extend beyond the clinic walls, collaborating with mental health professionals, addiction specialists, and social care providers to deliver integrated, trauma-informed care. Were seeking someone who is not only highly skilled and experienced in managing complex primary care needs but also driven by a deep commitment to health equity and social justice. If you're looking for a flexible, full-time or part-time role where your expertise, empathy, and leadership can make a lasting difference, we invite you to bring your talents to a team that values innovation, compassion, and community-focused care. Main duties of the job As a Specialist Nurse Practitioner (Prescribing) at St Werburghs Practice for the Homeless, you'll play a vital role in delivering high-quality, person-centred care to people facing complex health and social challenges. Youll use your advanced clinical skills to assess, diagnose, treat, and prescribe for a wide range of conditions, while also carrying out essential nursing duties such as immunisations, wound care, and health checks. The role offers a unique blend of autonomy and collaboration, working closely with a small multidisciplinary team and engaging in outreach to support individuals who are often excluded from mainstream healthcare. You'll help connect patients to wider support services, improve access to preventative care, and contribute to reducing health inequalities. We are committed to supporting professional growth and offer training and development opportunities for the right candidate. If youre passionate about making a difference and want a role with purpose, flexibility, and real impactthis is it. About us St Werburghs is a small, specialist GP practice located in the heart of Chester, dedicated to providing compassionate, person-centred care to people experiencing homelessness and social exclusion. Our unique setting allows us to build strong, trusting relationships with our patients, many of whom face complex physical, mental, and social health challenges. We are proudly supported by our parent practice, Issa Medical, which provides robust clinical governance, management support, and shared expertise. This connection ensures that our team benefits from the resources of a larger organisation while maintaining the close-knit, community-focused atmosphere of a small practice. We are an integral part of the Chester Central Primary Care Network (PCN), collaborating with other local practices to improve health outcomes across the city. Our team works closely with a wide network of statutory and voluntary services, including mental health providers, housing support, addiction services, and outreach organisations. This collaborative, multidisciplinary approach lies at the heart of everything we do. The atmosphere at St Werburghs is warm, inclusive, and highly supportive. We value empathy, flexibility, and initiative, and we are deeply committed to tackling health inequalities. Working with us means being part of a team that is driven by purpose, guided by respect, and supported to growboth personally and professionally. Job description Job responsibilities Role Summary: This role combines the autonomy of an Advanced Nurse Practitioner (ANP) with core elements of practice nursing to meet the broad and complex needs of patients experiencing homelessness. Working as an independent prescriber, the Specialist Nurse Practitioner will provide comprehensive care from initial consultation to diagnosis, treatment, and evaluation. The role also supports the running of nurse-led chronic disease management and preventative care services, reflecting the small-team setting and complex social determinants of health affecting the patient population. Key Responsibilities: Clinical Duties: <ul> <li>Provide advanced clinical assessment, diagnosis, treatment, and prescribing for patients.</li> <li>Manage acute and long-term conditions including respiratory disease, diabetes, wounds, and infections.</li> <li>Offer holistic, person-centred care that reflects the lived experience of homelessness, addiction, trauma, and mental health issues.</li> <li>Undertake practice nursing tasks such as immunisations, wound care, cervical cytology, ear care, travel health, and new patient health checks.</li> <li>Conduct comprehensive health assessments including mental health and safeguarding considerations.</li> <li>Lead on or support chronic disease clinics (e.g. diabetes, COPD, hypertension).</li> <li>Refer patients to community, social care, and secondary care services as appropriate.</li> <li>Provide outreach service, working with local homeless service providers</li> <li>Participation in MDT specific forums, including Rough Sleeper Initiative (MARS)</li> </ul>Prescribing &amp; Medication Management: <ul> <li>Prescribe safely, effectively, and in accordance with national guidance and local policies.</li> <li>Monitor patient compliance and manage medication reviews.</li> <li>Liaise with local pharmacies and specialist prescribing teams.</li> </ul>Health Promotion &amp; Preventive Care: <ul> <li>Deliver education and lifestyle advice to patients with a focus on harm reduction.</li> <li>Promote preventative screening and routine care among hard-to-reach patients.</li> </ul><ul> <li>Address social and health inequalities through outreach or collaboration with local services.</li> </ul>Professional and Team Responsibilities: <ul> <li>Support training and development of junior staff, including PN and nursing students.</li> <li>Engage in quality improvement, audits, and reflective practice.</li> <li>Maintain accurate clinical records in line with NMC and practice standards.</li> <li>Work flexibly and collaboratively with GPs, mental health workers, addiction specialists, and social prescribers.</li> </ul>Safeguarding Responsibilities: <ul> <li>Be alert to signs of abuse, neglect, and trauma.</li> <li>Respond appropriately and in line with safeguarding policy.</li> <li>Participate in safeguarding training and multidisciplinary safeguarding meetings.</li> </ul>Job description Job responsibilities Role Summary: This role combines the autonomy of an Advanced Nurse Practitioner (ANP) with core elements of practice nursing to meet the broad and complex needs of patients experiencing homelessness. Working as an independent prescriber, the Specialist Nurse Practitioner will provide comprehensive care from initial consultation to diagnosis, treatment, and evaluation. The role also supports the running of nurse-led chronic disease management and preventative care services, reflecting the small-team setting and complex social determinants of health affecting the patient population. Key Responsibilities: Clinical Duties: <ul> <li>Provide advanced clinical assessment, diagnosis, treatment, and prescribing for patients.</li> <li>Manage acute and long-term conditions including respiratory disease, diabetes, wounds, and infections.</li> <li>Offer holistic, person-centred care that reflects the lived experience of homelessness, addiction, trauma, and mental health issues.</li> <li>Undertake practice nursing tasks such as immunisations, wound care, cervical cytology, ear care, travel health, and new patient health checks.</li> <li>Conduct comprehensive health assessments including mental health and safeguarding considerations.</li> <li>Lead on or support chronic disease clinics (e.g. diabetes, COPD, hypertension).</li> <li>Refer patients to community, social care, and secondary care services as appropriate.</li> <li>Provide outreach service, working with local homeless service providers</li> <li>Participation in MDT specific forums, including Rough Sleeper Initiative (MARS)</li> </ul>Prescribing &amp; Medication Management: <ul> <li>Prescribe safely, effectively, and in accordance with national guidance and local policies.</li> <li>Monitor patient compliance and manage medication reviews.</li> <li>Liaise with local pharmacies and specialist prescribing teams.</li> </ul>Health Promotion &amp; Preventive Care: <ul> <li>Deliver education and lifestyle advice to patients with a focus on harm reduction.</li> <li>Promote preventative screening and routine care among hard-to-reach patients.</li> </ul><ul> <li>Address social and health inequalities through outreach or collaboration with local services.</li> </ul>Professional and Team Responsibilities: <ul> <li>Support training and development of junior staff, including PN and nursing students.</li> <li>Engage in quality improvement, audits, and reflective practice.</li> <li>Maintain accurate clinical records in line with NMC and practice standards.</li> <li>Work flexibly and collaboratively with GPs, mental health workers, addiction specialists, and social prescribers.</li> </ul>Safeguarding Responsibilities: <ul> <li>Be alert to signs of abuse, neglect, and trauma.</li> <li>Respond appropriately and in line with safeguarding policy.</li> <li>Participate in safeguarding training and multidisciplinary safeguarding meetings.</li> </ul>Person Specification Qualifications Essential <ul> <li>Registered Nurse Adult with the Nursing and Midwifery Council NMC </li> <li>Independent Nurse Prescriber V300 </li> <li>Advanced Clinical Practice qualification or equivalent significant experience in primary care</li> </ul> Desirable <ul> <li>Additional training in substance misuse, mental health, or safeguarding</li> </ul>Person Specification Qualifications Essential <ul> <li>Registered Nurse Adult with the Nursing and Midwifery Council NMC </li> <li>Independent Nurse Prescriber V300 </li> <li>Advanced Clinical Practice qualification or equivalent significant experience in primary care</li> </ul> Desirable <ul> <li>Additional training in substance misuse, mental health, or safeguarding</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Issa Medical Centre Address St. Werburghs Practice George Street Chester CH1 3EQ Employer's website

Specialist Nurse Practitioner (prescribing) for the homeless

Job Description Job Title: Housing Officer Contract Type: Fixed Term Contract - to end 1st February 2026 Salary: £26549.81 Per Annum (£27,722.51 is achieved after 18 months successful performance in the role) Working Hours: Full Time - 37.5 Hours Working Pattern: Monday to Friday 9am to 5pm Location: Rough Sleeping Accommodation Programme, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: <ul> <li>Experience of working within housing management</li> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs </li> <li>Previous experience in positively resolving incidents</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays </li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered Role Profile Deliver an Allocation &amp; Letting Service: <ul> <li>Liaise with external stakeholders to deliver an effective referral pathway into the service/properties</li> <li>Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures</li> <li>Allocate properties ensuring customers meet the criteria, affordability and required landlord checks</li> <li>Meet with customers to provide practical support with setting up a new tenancy, ensuring all documents are complete and liaising with external stakeholders if required</li> <li>Show new customers the accommodation and communal amenities, clearly communicating tenant responsibilities and compliance to enable them to fulfil and maximise their tenancy</li> <li>Visit new customers to make sure they are settling into their accommodation and are being supported to follow their tenancy agreement</li></ul>Deliver a Housing Management Service: <ul> <li>Be responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let</li> <li>Report and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliant</li> <li>Liaise with contractors and colleagues around planned maintenance programmes, ensuring that on-site delivery is well co-ordinated and in line with customer requirements</li> <li>Undertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspections</li> <li>Proactively support customers experiencing issues that may put their accommodation at risk; where appropriate issuing warnings and Notices to Determine (NTDs) in consultation with Service Managers</li> <li>Prepare files and case notes in readiness for court</li> <li>Deliver a tenancy sustainment advice service to support customers to maintain their accommodation, e.g. claiming correct benefits</li> <li>Work directly with customers to monitor or reduce issues of anti-social behaviour within the service</li> <li>Meet regularly with customers to discuss ways to improve their accommodation, promoting involvement and consultation on matters impacting their housing</li> <li>Ensure the safety of our customers by recognizing and acting on any risk by following local safeguarding procedures and escalating appropriately</li> <li>Monitor and assist in maintaining health and safety requirements standards</li></ul>Deliver an Administration Service: <ul> <li>Carryout administrative tasks to support efficient running of the service</li> <li>Produce reports and other written documentation as required to support housing management delivery</li> <li>Maintain and update clear, accurate and strength-based records on the appropriate digital platform</li> <li>Assist schemes in daily operational tasks, including answering phones and working on Reception, as required</li></ul>Other Information <ul> <li>You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours</li> <li>You will be required to travel to different properties within the defined area as and when required</li> <li>Use the Lone Worker system as and when necessary</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc</li> <li>Deliver your role in line with Riverside company values - "Our Riverside Way"</li> <li>Participate in team meetings, attend regular supervisions and reflecting practice sessions</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely</li> <li>From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager</li></ul>Person specification Essential <ul> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs</li> <li>Experience of working within house management</li> <li>Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude.</li> <li>Previous experience in positively resolving incidents</li> <li>Demonstrate initiative and confidence to make and act on decisions</li> <li>Competent administrative and IT skills (to be able to produce reports and other communications)</li></ul>Desirable <ul> <li>Knowledge of current benefit systems</li> <li>Knowledge of Housing regulations</li> <li>Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results </li> <li>Experience of working within a care &amp; support environment</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

Social Housing Solicitor-Director - Salary £68K Per Annum- Manchester Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor-Director - Salary £68K Per Annum- Manchester

Social Housing Solicitor - Salary +Supervison bonus - Manchester Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>Competitive salary</li> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>For further details regarding the salary structure, please refer to the attached job description. The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor - Salary +Supervison bonus - Manchester

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Wellington House, Stretford £25,374 - £26,159 per year 37.5 hours per week - Monday to Friday 8.30am to 4.00pm We have an opportunity for a Scheme Manager to join our team based at Wellington House, Stretford, this role also covers Carron House in Northenden. You will be responsible for providing a high quality housing management service which will include providing tenancy advice, following up communal repairs and promoting independent living. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older people in a housing management setting and is aware of safeguarding concerns. This role will also cover Carron House in Northenden. The role of Scheme Manager will include: <ul><li>Providing tenancy advice to residents</li><li>Promoting independent living and sign posting to appropriate agencies </li><li>Encouraging residents to organise and get involved in activities </li><li>Completing mandatory compliance tasks along with health and safety checks</li><li>Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed</li><li>Wellbeing calls to residents via warden call system</li><li>Supporting the lettings team to manage vacant flats</li><li>Providing cover at schemes in the region for other Scheme Managers </li><li>Managing low level anti-social behaviour</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people and understanding their individual needs or similar</li><li>Ability to work alone and manage workloads to meet deadlines </li><li>Working knowledge of handling confidential and sensitive information</li><li>Good interpersonal and customer care skills</li><li>Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams</li><li>Travel is a requirement of the role, therefore a full valid driving licence and access to your own vehicle is essential</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£25,374 per annum (rising to £26,159 per annum after 12 months, subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 16 June 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

An excellent opportunity has arisen for a Marketing Executive to join our Housing Partnerships team in Bolton. The main purpose of the role is to raise the profile (awareness) of Housing Partnerships and Engineering Services business, by developing and creating engaging content for both internal and external audiences across a wide variety of digital and offline platforms. Benefits: Competitive Salary / 26 Days Holidays / Pension Scheme / Free Parking / Private Health Care / Professional Development &amp; Training Opportunities / Free Wellbeing Initiatives such as eye care vouchers, occupational health, employee assistance programme / Ministry of Fun / Flexible Working / Online Retailer Discounts (Seddon Smartspending) What you'll do: <ul> <li>Work with the board and Marketing Manager to develop the brand and marketing strategy for the Housing Partnerships and Engineering Services businesses</li> <li>Work with the board to develop a plan for capturing and sharing customer feedback at key stages of the customer lifecycle </li> <li>Develop suitable case studies to fit with our brand strategy focusing on outcomes and impacts on people and communities - for award submissions, PR activity and use in bids</li> <li>Work with the PR company, and board of directors and Marketing Manager to develop content for all media channels</li> <li>Develop Housing Partnerships social media strategy and presence alongside the Content Marketing Assistant - including training and mentoring the board to post.</li> <li>Ensure content is updated on the website</li> <li>Plan, design and create engaging content for Yammer and the Hub channels alongside the Marketing Manager and Content Marketing Assistant</li> <li>Help with production of team briefs</li> <li>Assist in organising communication events</li> <li>Lead on the programme of award submissions around the yearly planner.</li> <li>Help co-ordinate guests and logistics for dinners etc</li> <li>Develop a calendar of social events, awards, networking etc that assist in delivering the plan of raising business profile to stakeholders</li> <li>Develop the brand and marketing strategy for events including themes, topics, stand design and marketing collateral</li> <li>Attend events and represent the business in a professional manner</li> <li>Support bid teams in document design and templates</li> <li>Liaison and co-ordination with Business Development teams to create content for use in bids and tenders</li> <li>Develop active listening skills - asking questions to understand the customers challenges and not just to sell solutions</li> <li>May be required to write sections of bids or PQQ's - as necessary</li> </ul>Have you got what it takes: <ul> <li>Ideally at least 1 to 2 years' experience working in similar role</li> <li>Excellent communications skills, including writing, editing, and speaking; ability to communicate simply and effectively.</li> <li>Creative, flexible and able to work well with others.</li> <li>Good interpersonal skills, with the ability to build effective working relationships with a range of internal and external stakeholders</li> <li>Ability to work as part of a team with demonstrable initiative and enthusiasm</li> <li>Ability to work effectively under pressure and to tight deadlines</li> <li>Excellent IT skills across the Microsoft package as well as Adobe InDesign, Photoshop and Illustrator</li> <li>Confident and outgoing personality</li> <li>Well organised with excellent attention to detail</li> <li>Self-motivated with Excellent time management and organisational skills</li> <li>Competent using Premier Pro, After Effects and other video editing software (not essential).</li> <li>Creative, flexible and able to work well with others.</li> <li>Good interpersonal skills, with the ability to build effective working relationships with a range of internal and external stakeholders</li> </ul>

Marketing Executive

The Vacancy Here at Wates, we have an opportunity for a Resident Liaison Officer to join our Wates Living Space Responsive Maintenance Team. With offices in Skelmersdale you will ideally be living within commuting distance as this role will be office based. Working hours are Monday to Friday 8am - 5pm so you will need to be available at these times. The key focus for this role will be to liaise with tenants and the Client, to ensure that the complaint gets resolved as quickly as possible, To do this you will need to take full responsibility of the complaint from when receiving it to the end, this will involve booking works into diaries and making sure the works are carried out on the appointment date given to the tenant, also keeping tenants fully updated by phone or may require a site visit with the progress of works. Key Accountabilities will include: <ul> <li>Take full control of the complaint from receiving to the completion.</li></ul><ul> <li>Booking works that are part of the complaint into the Opp's / contractor diary.</li></ul><ul> <li>Chase contractors for completions</li></ul><ul> <li>Liaise with Tenants and the Client.</li></ul><ul> <li>Attend Client meetings.</li></ul><ul> <li>Work alongside Contract manager to highlight any trends.</li></ul><ul> <li>Carry out site visit when required to discuss complaint with tenant.</li></ul>We are ideally looking for someone with a complaints/customer service background. Ideally construction/property services however this is not a must. The right person will have a great can do attitude and a willingness to learn Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

Location: Liverpool Salary: £26,250 per annum Contract: Permanent Hours: Full-time (37.5 hours per week) At Serco, we are proud to work on behalf of the Home Office to manage the Asylum Accommodation and Support Services Contract (AASC) in the North West. Our mission is to support vulnerable asylum seekers by providing safe, high-quality accommodation and essential services as they navigate the asylum process. We are looking for a housing officer to join our dedicated team in Liverpool. This is a static role, meaning you'll be based in a specific area, ensuring that properties are safe, well-maintained, and compliant with AASC standards. What You'll Be Doing As a housing officer, you'll play a vital role in ensuring the well-being and safety of our service users. Your responsibilities will include: <ul> <li>Conducting monthly property inspections to ensure compliance with AASC standards.</li> <li>Managing on-boarding and withdrawal of properties in line with local operating procedures.</li> <li>Identifying and reporting property faults, ensuring they are categorised correctly for appropriate action.</li> <li>Performing minor property repairs, using the tools and training provided.</li> <li>Handling operational cash administration, such as topping up utility meters and processing emergency payments.</li> <li>Responding to and resolving customer complaints in a professional manner.</li></ul>What We're Looking For We value people skills just as much as property experience. If you have a strong background in face-to-face roles, excel in a fast-paced environment, and can stay calm under pressure, this could be the perfect opportunity for you. While experience as a Housing Officer is preferred, we also welcome applications from candidates who have worked with vulnerable people. Strong communication skills are essential, as well as confidence in handling challenging situations such as anti-social behaviour, safeguarding concerns, and medical needs. Due to the nature of the role, successful candidates will need to undergo Counter Terrorism Check (CTC) security clearance and a Criminal Record Bureau (CRB) check (subject to Home Office approval). To be considered, you must hold a full, clean driving license Why Serco A place you can make an impact: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives A place you can count on: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. A place for you: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer Pension upto - 6% Employee Assistance Programme Chance to contribute to innovation in the public services A company passionate about diversity and inclusion Serco Benefits package A safe and supportive culture A company passionate about diversity and inclusion All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. #aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Housing Standards Officers play a critical role in ensuring rented housing across Cheshire East meets a safe living standard. The role is to educate, engage and encourage landlords to provide safe housing, and take enforcement action where it is needed to deal with breaches in legislation. Good quality homes can have positive impacts on people's health - and conversely, poorly maintained homes can exacerbate poor physical and mental wellbeing. The Housing Standards team work across a diverse housing sector, but primarily with low-income households in private rented housing, to make sure people's health isn't made worse by poor quality housing. We are recruiting 2 Housing Standards Officers to drive up standards across the rented sector, ensure compliance in how Houses in Multiple Occupation are managed, and tackle issues caused by empty homes. To be successful in this role, you will bring your construction / housing enforcement knowledge and your negotiation and interpersonal skills to effectively manage all stakeholders in the enforcement process, including tenants, private landlords, registered providers of social housing, other accommodation providers, Fire Service, Police, and other Council departments. The role will provide the opportunity to work on a diverse range of cases both in the office and on site in people's homes. You will need good organisational, report writing and IT skills and attention to detail. You will work as part of a team of 6 Housing Standards Officers, 2 Assistant Housing Standards Officers, a Duty Assistant and a Team Leader, as well as colleagues in the wider Housing service who deliver adaptations, domestic retrofit, hoarding support, and housing options. The team works on a hybrid basis; predominantly working from home but also working in our Crewe office at least one day per week. The Council will provide the appropriate IT equipment to enable this. You will be asked to provide a satisfactory basic DBS check as part of the pre-employment checks. For an informal chat about the role, please contact Colin Wyatt on (01270) 685691 or email <a href="mailto:colin.wyatt@cheshireeast.gov.uk" target="_blank">colin.wyatt@cheshireeast.gov.uk</a>

27 Jobs in Warrington, UK