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Role purpose<ul><li>To provide an excellent, pro-active, efficient and tenant focused general and intensive housing management service to IKE tenants.</li><li>The role is to provide a service to our tenants from their first enquiry about IKE to the last communications we have, whether it be tenancy, property or any service that IKE provide or a dissatisfaction with a external partner IKE use.</li><li>You will be the first point of contact for our tenants and support providers for any tenancy matters, including but not limited to tenancy sign ups, void property management, health and safety concerns or other issues to sustain excellent communities and tenancy breaches/ASB.</li><li>To achieve and improve the service delivery standards, identifying any areas of concern for improvement.</li><li>To achieve improvements in tenant satisfaction with improved tenant contact, visits to sites and improved engagement work.</li></ul>Responsible for<ul><li>Delivery of working within the RSH Standards for vulnerable tenants including people with learning disabilities and / or Autism, people with physical disabilities and people suffering with mental health problems.</li><li>General &amp; Intensive Housing Management Responsibilities.</li><li>Community Engagement &amp; Partnerships.</li><li>Delivery of excellent customer services.</li><li>Working collaboratively with internal and external partners to achieve agreed objectives.</li></ul>About You<ul><li>Experience of working in social housing, preferably in a specialist supported setting with our tenant group – desirable.</li><li>Housing Related Qualification – desirable.</li><li>An awareness of current housing, welfare and neighbourhood management issues – desirable.</li><li>Computer literate, with knowledge of Microsoft packages – essential.</li><li>Excellent level of general education (numeracy and literacy) – essential.</li><li>Experience of delivering excellent customer services that meet individual needs.</li><li>Experience or ability to work in a fast-paced customer service environment with a track record of delivering against multiple competing objectives.</li><li>Ability to work independently and with colleagues to ensure delivery of individual performance and team objectives/KPI.</li><li>Be articulate, analytical and be able to focus on attention to detail at all times.</li><li>Tenant Law and Legislation is essential.&nbsp;</li></ul>About Us IKE Supported Housing Ltd is a social landlord that was established in March 2003 as a Not for Profit Housing Association. The company became a Private Registered Provider, registered with The Homes and Communities Agency in October 2015.At IKE we aim to be a housing provider that understands the specific circumstances of people living in supported housing and that strives to provide services that are relevant to their individual needs. We see our role as providing The Tenant with all the support necessary to maintain their tenancy in order to help them lead a more independent life. IKE is a specialist supported housing company and does not manage general needs or other forms of social housing.Our benefits include:<ul><li>26 days annual leave plus bank holidays.</li><li>NEST pension</li><li>Competitive salary</li><li>EAP provided by Smart Clinic.</li><li>Professional fees and subscriptions (The Charted Institute of Housing)</li><li>Free office parking</li><li>Positive working environment that encourages learning and development</li></ul>Apply with your CV to <a href="mailto:julie@ikeshl.com" target="_blank">julie@ikeshl.com</a> with the subject ‘Housing Officer – [your-name]’.

Housing Officer – Specialised Supported Housing

About Us:Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is, without doubt, one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council’s headquarters are located in the heart of William Shakespeare’s hometown. In the District, you will find thriving market towns, home to over 135,000 residents and a tourist destination for millions of visitors each year, from across the globe. We are proud to provide public services to residents, businesses and visitors across this magnificent region, making it a great place to live, work and visit.At the Council, our people are our superpower and by choosing to bring your talents to our organisation, you will be joining a great team where everyone feels that they truly belong, full of dedicated people all working with passion and purpose, across a dynamic portfolio of work providing high-quality services.Benefits:As part of our team, you will enjoy a comprehensive benefits package, including:Flexibility:<ul><li>A minimum of 25 days of annual leave, plus Bank Holidays.</li><li>Hybrid working arrangements with the flexibility to work from home for up to 60% of your hours (dependent upon the role)</li><li>Flexi-time scheme for a better work-life balance.</li><li>Health Cash Plan Scheme for medical and dental expenses.</li><li>Eye test voucher scheme</li><li>Everyone Active Gym Membership discount&nbsp;</li></ul>Lifestyle:<ul><li>Health Cash Plan Scheme for medical and dental expenses.</li><li>Eye test voucher scheme</li><li>Everyone Active Gym Membership discount&nbsp;</li></ul>Professional Development:<ul><li>Training and Development opportunities.</li><li>Payment of one professional subscription fee</li><li>Access to the Local Government Pension Scheme to secure your future.</li><li>Access to free Will writing services.</li><li>Employee Assistance Programme</li><li>Salary Sacrifice schemes e.g. Cycle to Work etc.</li><li>Free town centre parking</li></ul>Financial Planning:<ul><li>Access to the Local Government Pension Scheme to secure your future.</li><li>Access to free Will writing services.</li><li>Employee Assistance Programme</li><li>Salary Sacrifice schemes e.g. Cycle to Work etc.</li><li>Free town centre parking</li></ul>What to Expect in the Role:As Housing and Communities Manager you will have a pivotal role in the shaping of the District’s housing services and fostering strong connections with the community to enhance the wellbeing of residents.You will have great relationship building skills to build partnerships with external organisations and housing providers at both a strategic and operational level. You’ll be able to use your experience, dedication and enthusiasm to lead and motivate high performing teams and ensure the effective management of the council’s housing services and community development initiatives. You will be analytical in your approach and enjoy involvement in reshaping key services to align with the council’s Digital Strategy.To be successful in this post, you will need strong management skills embrace a positive teamworking approach, have great initiative together with excellent organisational and communication skills and be able to liaise with a variety of partners and stakeholders in this important role which sits at the heart of a developing agenda.To effectively manage the combined forward planning and housing teams, aligning key work activities (e.g. the delivery of planned levels of growth) with other corporate and community priorities. To direct the day-to-day work of the team and foster a collaborative and productive work environmentKey Accountabilities and Responsibilities (Please see Job Description and Person Specification for more details):<ul><li>Manage the effective delivery of the Council’s housing and communities services, aligning key work activities with other corporate and community priorities. To direct the day-to-day work of the team and foster a collaborative and productive environment.&nbsp; </li><li>Lead on the delivery of the Housing and Communities Service Plan, including driving improvements through delivering on key projects around warm homes, updating our housing register and developing our approach to temporary accommodation.</li><li>Lead our approach to ensuring housing and communities services comply with legislative and regulatory frameworks and maximise any funding available, including responding to emerging changes such as the implications of the Supported Housing (Regulatory Oversight) Act 2023.</li><li>Responsible for ensuring appropriate governance and assurance across housing and communities services, including monitoring performance against key KPIs.&nbsp; </li><li>Support the Head of Housing, Revenues and Customer Services to ensure that the Council delivers excellent, customer-focused, value for money services, which best meet the needs of the public, are compliant and enhance public satisfaction.</li></ul>What You’ll Need (Please see Job Description and Person Specification for more details):You’ll be an expert in your field of housing and will have a broader understanding of how different areas of housing interlink. In addition, the successful candidate will have:<ul><li>A can do attitude with people management experience or experience of managing a team during periods of change.</li><li>Experience in delivering projects, preferably in one of the services listed in the Job Description.</li><li>Experience of working in partnership to deliver outcomes that best meet local need.</li><li>Good working knowledge around housing legislation, national policy and guidance and best practice. </li><li>Experience of delivering services in line with a legislative and regulatory framework, in at least one of the service areas listed in the Job Description.</li><li>Experience of preparing and presenting formal reports and presentations.</li><li>Excellent Customer and Relationship management skills, at all levels.</li></ul>For an informal chat about the role, please contact Hannah Buckley, Head of Housing, Revenues and Customer Services on&nbsp;<a href="mailto:hannah.buckley@stratford-dc.gov.uk" target="_blank">hannah.buckley@stratford-dc.gov.uk</a>&nbsp;Applications will close at midnight on 13th July 2025Interviews will be held on 18th July 2025The Council is committed to equality of opportunity and aims to create a welcoming, inclusive workplace where we are all able to bring our whole selves to work and perform at our best.

Housing and Communities Manager

“This is our Salford.Salford is a city that leads with purpose, where pride runs deep and people always come firstSalford is a city with a strong sense of identity and a proven track record of delivery. Our City Mayor champions housing as a key priority alongside other vital issues, driving a mission to transform housing for our communities. We are reshaping services to focus on prevention, tackling homelessness, and creating the conditions for truly affordable, sustainable, and high-quality homes.This is a pivotal time for Salford. We are bringing together a single, unified housing function that will be fit for the future. Now we need a strategic leader to drive it forward. You will be joining a system already in motion, but still finding its shape. That brings complexity but also huge opportunity. If you can navigate complexity with clarity, think creatively in the face of challenge, and lead services that continuously evolve to meet changing needs, this is your opportunity to shape the future of housing in Salford.About the RoleThis is a high-profile and wide-reaching leadership role. You will be responsible for the strategic and operational delivery of housing across the city. That means leading housing strategy, homelessness, with a real focus on prevention, housing-related transformation, and ensuring delivery of the City Mayor’s priorities. It also means guiding our work with Derive, our wholly-owned company, helping us reduce temporary accommodation, ensuring regulatory readiness, and supporting the delivery of new affordable homes.You will shape and lead a new single housing function that brings together teams and services that have previously been split across different directorates. You will work closely with the executive leadership team, while influencing across the wider council and partner system and the Greater Manchester Combined Authority region.&nbsp;The transformation is significant, and change is already underway. You will help embed our new target operating model and ensure our housing services are responsive, cost effective and resident focused. From improving governance around PFI delivery to shaping our work with registered providers and championing housing need across Greater Manchester, you will represent Salford’s voice.You will be trusted to ensure every decision is grounded in what matters most: improving housing outcomes for the people of Salford.About YouYou will be a strategic and credible leader with a deep understanding of housing and the wider social and regulatory context. You will need to understand how to lead a broad portfolio and work across organisational boundaries. You will bring experience of transformation and delivery and be comfortable working in a system that is still evolving.You will understand what good looks like when it comes to housing strategy, regulation and delivery. But more than that, you will know how to bring people with you through change. You will be a natural collaborator and a confident decision maker who is not afraid of complexity or pace. You will be politically astute and bring the professional curiosity and resilience needed to lead in a high-profile environment.We are proud of the loyalty and commitment that exists across our workforce. We want someone who shares our belief in public service, who is passionate about improving outcomes for residents and who can work with us to create something lasting and meaningful for our city.You will be a strategic leader who understands the full picture of housing from the social and regulatory challenges to the real-life impact on communities. This role is more than managing a broad portfolio it is about stepping into a system that is still taking shape and bringing vision and steady leadership to drive meaningful change. You will know what great housing strategy and delivery looks like but just as importantly you will have the ability to bring people along with you. Change comes with challenges and needs a leader who brings curiosity, resilience and courage to confront tough issues while never losing sight of the people of Salford. This is a rare chance to be at the heart of a transformation that will shape the city’s future, and we need someone ready to step up and make it happen.For a confidential conversation about this role with our retained advisors at Tile Hill, please contact: Chantelle Wooldridge (07557 018320, <a href="mailto:chantelle.wooldridge@tile-hill.co.uk" target="_blank">chantelle.wooldridge@tile-hill.co.uk</a>), or Clare Connor 0161 408 0703 (<a href="mailto:clare.connor@tile-hill.co.uk" target="_blank">clare.connor@tile-hill.co.uk</a>)Closing date: Midnight on Friday 18th July”

Director of Housing

£50,788 to £57,766 per annum&nbsp;Permanent, full time x 37 hoursBased at Honiton with hybrid working and a range of flexible&nbsp;working optionsBe part of our transformationEast Devon’s Housing Service has made significant progress in recent years, transforming the way we support our tenants and communities. With improved outcomes, strong regulatory feedback and recognition from our peers, we've laid down solid foundations. Now, we’re entering an exciting new phase – one focused on raising standards even further, embracing innovation and growing our impact.Join us at this key moment and be part of shaping the future of council housing in East Devon as we build a new management structure within our Property &amp; Asset team.Team East Devon – more than just a jobOur Property &amp; Asset Service is made up of skilled professionals from diverse backgrounds who bring energy and expertise to their roles every day. We’re united by one goal: delivering for our residents.In this role you will play an important role in supporting our Corporate Lead for Property &amp; Asset to shape the delivery of an efficient, high-quality, customer focused housing repairs and maintenance service across East Devon District Council’s housing stock.&nbsp;This includes responsive repairs, cyclical maintenance, and contractor management, ensuring compliance with legal, regulatory, and health and safety requirements.We’ll need you to have a relevant professional or management qualification together with a formal qualification in a building related subject or demonstrable equivalent experience.&nbsp; A knowledge of general management of a housing service and a good understanding of housing policy and legislation together with experience of delivering a high-quality customer service.<h1>About us</h1>Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations.&nbsp; And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.<h1>Apply</h1>To apply online, please visit&nbsp;<a href="http://www.eastdevon.gov.uk/jobs" target="_blank">www.eastdevon.gov.uk/jobs</a>.For an informal discussion, please contact Andy King, Assistant Director, Housing Regulated Services by email <a href="mailto:Andrew.King@eastdevon.gov.uk" target="_blank">Andrew.King@eastdevon.gov.uk</a>&nbsp;Closing date:&nbsp; &nbsp;Midnight on Sunday, 3rd August 2025 with interviews planned for week commencing 11th August 2025

Repairs Service Manager

LEVEL 9 (£48,021 -£52,078) | FULL TIME | PERMANENTAn exciting opportunity has become available to join our Property Services (Operations) Team as a Building Services Engineer.As the Building Services Engineer, you will be responsible for managing planned preventative maintenance (PPM) and reactive maintenance on electrical, mechanical systems &amp; passenger lifts within the property portfolio. You will need to have a strong technical background and the ability to troubleshoot and repair a variety of equipment and systems. The ideal candidate will have a proven track record in a similar role and possess relevant qualifications in electrical or mechanical engineering.&nbsp;Full job description here:&nbsp; <a href="https://southessexpropertyservices.co.uk/download.cfm?doc=docm93jijm4n2051.pdf&amp;ver=2629" target="_blank">Building Services Engineer.pdf [pdf] 275KB</a>&nbsp;To apply, please send your CV to <a href="mailto:LloydWilliams@seh.southend.gov.uk" target="_blank">LloydWilliams@seh.southend.gov.uk</a>&nbsp;<h3>Closing date for applications: Friday 25th July 2025</h3>

Building Services Engineer

£42,708 to £49,764 per annumPermanent, full time x 37 hoursBased at Honiton with hybrid working and a range of flexible working optionsBe part of our transformationEast Devon’s Housing Service has made significant progress in recent years, transforming the way we support our tenants and communities. With improved outcomes, strong regulatory feedback and recognition from our peers, we've laid down solid foundations. Now, we’re entering an exciting new phase – one focused on raising standards even further, embracing innovation and growing our impact.Join us at this key moment and be part of shaping the future of council housing in East Devon and we build a new management structure within our Property &amp; Asset team.Team East Devon – more than just a jobOur Property &amp; Asset Service is made up of skilled professionals from diverse backgrounds who bring energy and expertise to their roles every day. We’re united by one goal: delivering for our residents.Supporting the Repairs Service Manager, you will manage and develop our team of maintenance surveyor to deliver a high quality and customer focused responsive repairs service across East Devon District Council’s housing stock.&nbsp; This role is central to ensuring that homes are safe, secure, well maintained and meet regulatory and service standards.&nbsp; &nbsp;You will lead and manage the maintenance surveyor team by providing clear direction, support and professional development this includes prioritising surveys based on legal and Housing Health &amp; Safety Rating System (HHSRS) needs.You’ll need to have a good general education with GCSE at grade C or above including Maths and English as well as HNC or equivalent in a building related subject or experience in building related work and identifying building defects and specifying repairs works.&nbsp;You could be a qualified building surveyor or hold an equivalent building degree.&nbsp; &nbsp; &nbsp;Knowledge of building construction and contract management is essential<h1>About us</h1>Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations.&nbsp; And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.<h1>Apply</h1>To apply online, please visit&nbsp;<a href="http://www.eastdevon.gov.uk/jobs" target="_blank">www.eastdevon.gov.uk/jobs</a>.For an informal discussion, please contact Andy King, Assistant Director, Housing Regulated Services by email <a href="mailto:Andrew.King@eastdevon.gov.uk" target="_blank">Andrew.King@eastdevon.gov.uk</a>&nbsp;Closing date: &nbsp;&nbsp;Midnight on Sunday, 3rd August 2025 with interviews planned for week commencing 18th August 2025

Senior Surveyor

£36,477 pa + benefitsPitsea, Essex – covering North East London, North West London, South London or North Counties)Are you a customer-focused professional with knowledge of damp and mould casework? Do you thrive in fast-paced environments and have a passion for delivering high-quality housing services that make a real difference?As Damp and Mould Lead, you’ll play a key role in delivering an effective, efficient, and customer-first repairs service—focusing on cases involving damp, mould, and condensation. Acting as the main point of contact for residents, contractors, and internal teams, you’ll ensure that all damp and mould issues are investigated and resolved quickly, compliantly, and with empathy.With a strong understanding of current housing legislation, including&nbsp;Awaab’s Law, you’ll take ownership of medium- to high-risk cases—safeguarding residents’ health, ensuring regulatory compliance, and helping drive service improvements across the board. Your ability to manage cases from first report through to resolution will be crucial, and your proactive, collaborative approach will help streamline processes and reduce complaints.You’ll work closely with our Repairs Team, regional offices, contractors, and the wider Property Services function to deliver a joined-up, resident-centred service. You’ll attend visits, review repair histories, escalate risks, and identify lessons learned to help strengthen our long-term approach to damp and mould prevention.To succeed in this role, you’ll need to work from the Pitsea office one day per week and spend at least one day in your nominated region (Northeast London, Northwest London, South London, or North Counties). Some flexibility to work outside of core hours or attend resident visits will be required.Your focus will be on getting things right the first time—offering solutions that are timely, safe, and sustainable. You’ll use your excellent communication and IT skills to manage cases, monitor performance, and keep stakeholders informed every step of the way.If you’re an organised, driven, and resident-focused professional with a keen eye for detail and a commitment to service excellence, we want to hear from you.To be successful in this role, you’ll:<ul><li>Have experience of working in housing, building services or a property related field.</li><li>Have knowledge of repairs issues relating to damp and mould and understand the legislation and compliance to ensure best practice.</li><li>Be proficient in problem-solving, able to handle complex customer issues while exploring alternative solutions to achieve satisfactory outcomes.</li><li>Identify vulnerabilities by showing empathy and understanding in resident interactions.</li><li>Be experienced in handling high-risk and escalation cases, ensuring timely and effective resolutions.</li><li>Have strong communication skills and be able to build and maintain effective stakeholder relationships.</li><li>Demonstrate comprehensive knowledge of policies, processes, and legislation, ensuring compliance and best practices.</li></ul>Here are just a few of the benefits of working at Peabody:<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family friendly benefits and access to a discount portal</li><li>4 x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Closing date: 17th July 2025 at midnight.&nbsp;PLEASE NOTE:&nbsp;You must be eligible to work in the UK to apply for this vacancy. &nbsp;Peabody are not able to offer Visa sponsorship.

Damp & Mould Lead

Independent Living Officer £28,088.90 p.a. (37 hours) Community Based, in Preston, Lancashire working Monday - Friday, 8am-4pm with a 12pm-8pm shift on a rota basis (1 week in 5) What will you be doing in this role? The Independent Living Officer (ILO) will work in a variety of settings including, but not limited to our Head Office - Harbour House, Independent/Extra Care Living schemes, community facilities and customers' homes. You will be responsible for delivering housing management support functions to older people both in our Independent Living properties and CGA homes. The role supports a holistic approach to independent living and the ILO will work closely with a number of our customers to ensure they have the best quality of life and are able to stay in their homes for as long as they can through the provision of a service which is centred around the person and their wellbeing. The ILO will also provide an emergency response service to our customers during weekdays, working a rota system, with occasional weekend work required to support community events. What we are looking for: <ul><li>You will have experience of working within a housing or support environment.</li><li>You will have experience of working with older or vulnerable people and supporting people with complex needs, including mental ill health, substance dependency and dementia.</li><li>You will have experience of dealing with challenging behaviour.</li><li>You will have a good understanding of Health and Safety.</li><li>You will have experience of lone working.</li><li>You will have the ability to work collaboratively and as part of a team.</li><li>You will have a driving licence and access to a car for business use.</li></ul>It would be great if you also had: <ul><li>CIH Housing Qualification Level 2</li><li>Experience of working in a social housing environment</li></ul>Why work at Community Gateway? Our team are what makes us who we are. We aim for a great employee experience and that includes offering a range of benefits, including a generous holiday allowance, your birthday off, Christmas closure, free parking, free breakfasts, a health cash-plan, reward and recognition scheme and much more. Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, and second languages come in handy. Working arrangements: This role is community based working in and around Preston. We offer flexibility wherever possible can to accommodate our business and your personal needs. A bit more about us: Community Gateway own and manage almost 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future. And finally, we want to be a great place to work....so if you think you have the skills, experience and can live our values, then we want to hear from you. Dates for your diary: The closing date for this advert is midnight on Sunday 20th July 2025 at midnight with interviews expected to be held on Tuesday 29th July 2025. We reserve the right to close this vacancy early so you are encouraged to apply as soon as possible.

Independent Living Officer

The role Housing with Support Manager Derby £27,563 This role We are seeking an experienced Housing with Support Manager to provide on-site housing management, which enables people to live as independently with as much choice and control over their lives as possible. You will be part of a team responsible for day to day running of the service providing an excellent level of customer service and ensuring that all regulatory and contractual commitments are met. This should all be evidenced on your CV. What you'll need to succeed<ul><li>To be successful in the role you will need expert knowledge of providing services to older persons, and a good understanding of housing management</li><li>You will be delivering advice and support to customers with a wide variety of needs, and will need to be able to work effectively in partnership with external agencies including the local authority</li><li>As an expert in the area it is essential that you can demonstrate significant knowledge of this customer group and type of service, including a good understanding of safeguarding. You will need to have good administration skills, including the use of IT reporting and procurement systems</li><li>You will work with customers to provide a range of stimulating and interesting activities to support customers' wellbeing and promote a sense of community. Above all you will need to be able to provide a supportive and reassuring presence to our customers, and to be able to respond flexibly during these challenging times.</li><li>Full Driving Licence required</li></ul>To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring Service, which will include a check of the Adult Barred list, once an offer employment is made. A new check will be completed every three years. What you need to do now If you`re interested in this role, take a look at the attached Job Description for more details and if it`s the ideal job for you, click `apply now` to forward an up-to-date copy of your CV. Please can you all ensure that you complete the supporting statement to highlight the qualities that you can bring to the role. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Housing with Support Manager

Your role Rethink Mental Illness are hiring a Housing Management Officer to join our inspiring and friendly team at Topping Mill, Bury. Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity - and that's why equity is one of our core values. Our Topping Mill Service provides stable transition accommodation and support, to people over the age of 18, for up to five years. Our supported living accommodation provides person-centred support, based on their recovery journey. This will enable users to move onto housing within the community. Topping Mill consists of 14 self-contained flats, along with a shared lounge on both the ground and first floor. JOIN THE TEAM! Overview of a Housing Management Officer role: As a Housing Officer, you will work under the leadership and guidance of the Registered Service Manager (RSM) to deliver a responsive and customer orientated housing management service. This involves working with tenants who experience Mental Health challenges, living in accommodation supported by Rethink mental illness staff. Essential Skills and Experience Required: <ul> <li>Must be able to demonstrate behaviours consistent with the values of the Charity</li> <li>Recognised Housing related qualification or equivalent relevant experience</li> <li>Experience in a comparable role, preferably in housing, social services, residential care or supported housing.</li> <li>Experience and knowledge of enhanced housing benefit, housing management, related legislation, letting procedures and Local Authority guidelines</li> <li>Ability to identify support goals and evaluate progress.</li> <li>Knowledge of risk assessments and ability to identify potential risks and how to manage risks.</li> <li>Understanding of housing management, law and best practice</li> <li>Ability to motivate people and achieve positive outcomes</li> <li>Ability to communicate effectively at different levels</li> <li>Knowledge of housing needs / barriers faced by people who experience mental ill health. </li> <li>Excellent communication and literacy skills, able to produce clear, concise reports, correspondence and notes</li> <li>Competent in the use of IT systems including Microsoft applications, email and internet.</li></ul>Who are we? We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness." It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please see further details on our Website You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do! If you have any questions about the position, please contact <a href="mailto:-recruitment@rethink.org" target="_blank">-recruitment@rethink.org</a> IND1 Our Charity Our work to achieve this is guided by seven core values: <ul> <li>Commitment</li> <li>Equity</li> <li>Expertise</li> <li>Hope</li> <li>Openness</li> <li>Passion</li> <li>Understanding</li></ul>What do we value? Passion We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness. Commitment We work tirelessly to provide support for everyone severely affected by mental illness. Openness We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness. Hope We offer hope of a better quality of life for all those severely affected by mental illness. Expertise We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness. Understanding People who are severely affected by mental illness are at the heart of everything we do in our organisation - our membership, our governance and our workforce. Equity We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all. Openness We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness. What will you receive? You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses. You will also receive: Employer funded pension Flexible working Life assurance Employee Assistance Programme Eyecare vouchers up to £55 towards the cost of new glasses or lenses Training opportunities e-learning courses &amp; much more Annual leave 25 days rising to 30, plus bank holidays Rethink day 1 day's additional leave (pro rata) on your Birthday PULSE Reward, Benefits and Recognition Platform Employee Assistance Programme Rethink day 1 day's additional leave (pro rata) on your Birthday For the full list, see our website here. Our colleagues say "From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on." "Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help." "I've previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I've ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people's lives." "It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference". Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible.

Housing Management Officer

About the job Some key information <ul> <li>This is for 22.5 hours per week</li> <li>Flexible working options</li> <li>Supportive team culture and learning opportunities</li> </ul> What will I be doing? In Somerset, IROs are expected to deliver on all aspects of the Independent Reviewing Officer Handbook, chairing reviews for looked after children and young people. You will work closely with the Local Authority Designated Officer and at times cover the role. You will have a pivotal role in quality assurance and the opportunity to contribute and make a difference to improving outcomes for children. You will be expected to promote high standards of care and support to children who are looked after by the Local Authority. We're looking for someone who has excellent communication and leadership skills, is passionate about relationship-based social work and has a good understanding of planning for children. You should have post-qualifying experience of children and family social work including substantial experience in child protection and planning for looked after children. Experience in chairing complex meetings and a good working knowledge of childcare legislation is required. What kind of experience or qualifications do I need? You must be a qualified Social Worker and be registered with Social Work England. You must also have experience of supervising qualified staff within a relevant professional setting. We can be flexible with regards to your office base and have offices in Bridgwater, Taunton, Yeovil and Shepton Mallett. If you have the necessary skills and experience for this post, we look forward to hearing from you. What's in it for me? We are proud to offer an environment that is supportive and rewarding, within a team who are passionate about the work that they do to improve the lives of people in Somerset. Good technology is provided to help you stay connected to your team and manager through virtual meetings, team check-ins and service sessions. We offer a friendly supportive learning culture with an approachable and experienced leadership team, as well as the below:<ul> <li>Small supportive teams to progress your career</li> <li>Strengths and relationship-based approach to underpin your work</li> <li>Regular high-quality systemic supervision</li> <li>Trust in your professional autonomy</li> <li>CPD with a strong focus on systemic and relationship-based practice</li> <li>A kind, caring and supportive environment</li> <li>Generous annual leave and flexible working options</li> <li>Optional pension enhancement through our additional voluntary contribution scheme</li> <li>Employee assistance and support offering a variety of wellbeing services to support a healthy work/life balance and lifestyle</li> <li>A flexible benefits platform including cycle to work and health screening schemes</li> <li>'My staff shop' which offers excellent discounts at a variety of retailers including; cinemas, restaurants, clothing stores and insurance providers</li> <li>Gym discounts</li> <li>Discounted lease car options via salary sacrifice, along with discounts on fuel</li> <li>Generous relocation allowance</li> </ul> Anything else I should know? If you would like more information, please contact Rachel Bovingdon on <a href="mailto:rachel.bovingdon@somerset.gov.uk" target="_blank">rachel.bovingdon@somerset.gov.uk</a> . *We recommend applying early as vacancy will close once a number of applications is reached*. £29,039 pa + £1,824 recruitment allowance payable for 18 months DBS information This post requires a criminal background check via the Disclosure procedure. Supporting documents and information Please read any attached documents before applying for this job Job Description and person specification SCC05525 HC.pdf pdf, 120.83 KB

Independent Reviewing Officer

The Vacancy Do you have excellent communication and customer service skills? Do you enjoy the challenges of working in a busy, diverse environment, supporting a variety of people? We have an exciting opportunity for a Tenancy Officer to join our friendly Housing team providing advice and guidance to our residents. So apply today and be part of something more! About the role As a Tenancy Officer you will proactively deliver an excellent tenancy service to our residents, focussing on their needs, and expectations. You will also: <ul> <li>Provide advice and guidance to tenants, leaseholders and other occupiers on matters of housing law, welfare entitlements and tenants' rights</li> <li>Maintain overall responsibility for all tenancy matters</li> <li>Keep abreast with changes from relevant regulatory bodies (HCA) and key industry legislation and good practice</li> <li>To take responsibility for the day-to-day management of tenancies within a defined patch of properties, ensuring our properties are managed to the highest possible standard and condition.</li></ul>About you <ul> <li>The ideal candidate will have a qualification in Housing or relevant experience within the social housing sector or similar</li> <li>Knowledge of Housing Law, Housing and Neighbourhood Management issues and good practice</li> <li>Excellent customer service and communication skills, both written and verbal</li> <li>Self-managing and target driven with strong organisational and interpersonal skills</li> <li>Valid UK Driving License and access to own transport/vehicle.</li></ul>Job Benefits <ul> <li>Equivalent to 25 days of paid annual leave (excluding bank holidays), increasing to the equivalent of 28 after 5 years' service (pro-rata)</li> <li>Access to a fully-funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointments</li> <li>45p mileage allowance (per mile)</li> <li>Free enhanced DBS Check</li> <li>Cycle to Work Scheme</li> <li>Company Sick Pay</li> <li>Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available</li> <li>£200 refer a friend bonus</li></ul>Please be aware this advert may close early if sufficient applications are received, so please apply at your earliest convenience. Benefits Established in 1941, Brunelcare is an award-winning Bristol based charity providing high-quality housing, care, and support for older people in the South West. Today, across Bristol, South Gloucestershire, and Somerset, Brunelcare works to support people to remain as independent as possible, for as long as possible. The extensive range of our services means that people can stay with us however their needs may change. We are also widely recognised for our expertise and excellence in caring for people living with dementia, and for supporting their families. As a charity, we do not pay dividends to shareholders, and any profit we make is reinvested back into the services we provide. Health Cash Plan Tailored Development Holiday Trading Scheme Free Blue Light Card Flexible Working Pension Scheme About Brunelcare Brunelcare is an award-winning Bristol-based charity providing high-quality housing, care, and support for older people in the South West whilst also recognised for our expertise and excellence in caring for people with dementia. We are at the forefront of developing ways for people to stay as independent as possible whilst creating great communities to live, work, and thrive.

Tenancy Officer

Strategic Lead: Benefit &amp; Homeless PreventionJob Number: HCAA02487Agreement Type: Permanent - Full TimeSalary: £66,336 - £67,500Hackney is London's most diverse and dynamic borough. Stretching from the edge of the City to the Queen Elizabeth Olympic Park, it is an area of rapid economic growth, particularly in the tech, media, fashion, and other creative industries. Hackney has more green space than any other inner London borough, some of the capital's best schools, and first-class transport connections, which combined with excellent local public services and a thriving arts, cultural and retail sector, are fast making it one of London's most popular areas to live, work and visit.Our challenge is to make sure that our borough's economic growth provides benefits for everyone who lives here, and to create opportunities that will transform the lives of local people.We know that staff are key to our success, and we are seeking people with ambition, creativity, and commitment to our values to help us achieve the best for the people of Hackney.Our Benefits and Homeless Prevention Service has responsibility for all areas of homelessness; from rough sleeping to housing allocations as well as the assessment of Housing Benefit, Council Tax Reduction and the Here to Help Service. This innovative approach is helping us provide a more joined up service and more focused support for those in Hackney that are at risk of homelessness.We are currently recruiting for an additional Strategic Lead to join a team of 7, specifically to manage our Housing Supply area. The Housing Supply area is responsible for the procurement and contract management of temporary accommodation providers, as well as sourcing privately rented homes for homeless households.A large part of this role is negotiation, contract management and establishing and maintaining good relationships with landlords. You will be the face of the Service to private rented sector landlords nationwide and you will lead on the development to source new properties, both in and out the borough. You will have good commercial acumen, and be financially astute exercising effective control over budgets, quality, and performance.The Council regularly tenders for new providers under a Dynamic Purchasing System and this role is responsible for leading on the evaluation and scoring of new tenders and bringing them on to the framework. Part of the role is managing a team who are responsible for visiting and inspecting properties.With the introduction of the Renters Reform Act this year, you will also lead on implementing changes to ensure compliance and closer working with Private Sector Housing colleagues on enforcement, inspections, licensing, and tenancy sustainment for tenants. We are looking for those with significant knowledge and experience managing within a housing supply environment.The new manager will possess strong negotiating skills and knowledge of relevant legislation which must include a working understanding of the Housing Health and Safety Rating System. You will need to be confident and passionate about outstanding customer service and making sure delivery standards are achieved providing critical support for local people.You will possess good political awareness skills and be articulate, organised, and resilient. The ability to multi-task and be a strategic thinker is imperative. Strong contract management experience is essential encompassing a strong and professional attitude delivering creative and innovative solutions.As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below.We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.To proceed with your application, you will need to create an account and submit your application.As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.Closing date for applications: 08 July 2025 (22.59).Interview and assessment date: W/C 21 Jul 2025We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

Strategic Lead: Benefit & Homeless Prevention

Housing Support Worker Hours: Full time, 37 hours per week Salary: £28,230 + 5% pension. Holiday: 25 days, plus Bank Holidays Latch is an exceptional charitable organisation that refurbishes derelict and run-down houses in Leeds. Once fully renovated and furnished, our properties offer supported housing for individuals experiencing homelessness or facing housing challenges, empowering them to embark on a journey towards positive transformation in their lives. We are recruiting an experienced worker to support our tenants to: <ul><li>Establish and maintain their tenancies to prevent recurring homelessness.</li><li>Address their identified and changing support needs.</li><li>Develop a range of skills so that they can move to independent living.</li><li>Identify and take steps towards achieving their personal goals.</li></ul>Latch provides flexible, individualised support. We are developing our service based on innovative evidence-based practice, incorporating Strengths Based Approaches and Trauma Informed Practice. We are looking for an enthusiastic, skilled and committed worker to join our friendly team. Experience of support work, a full driving licence and access to own vehicle for work use are essential. Enhanced DBS checking will be carried out for this role. For full information and to complete the application form, go to: <a href="http://www.latch.org.uk/about-latch/jobs" target="_blank">www.latch.org.uk/about-latch/jobs</a> Only applications submitted online via the above link will be considered. CVs not accepted. Closing date: Wednesday 23rd July 2025, 5pm Interviews: Thursday 31st July 2025 Latch, 176 Chapeltown Road, Leeds, LS7 4HP Telephone: 0113 237 4482 The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.

Housing Support Worker (E7853) - Leeds Action To Create Homes Ltd

Resident Liaison Officer The Royal Borough of Greenwich have an exciting opportunity to join our expanding Building and Fire Safety Team, this newly created role will a play pivotal part in engaging with residents and proactively monitoring/implementing building and fire safety measures across the housing stock. You will be part of a friendly, driven and committed team, working directly with residents, contractors, and colleagues to enhance resident safety and satisfaction. If you enjoy problem-solving, engagement, and making a difference in local communities, this is the role for you! The ideal candidate will have experience in engaging with residents and knowledge of fire safety measures utilised in high rise buildings and social housing stock. Key Responsibilities Support and deliver resident engagement and communication strategies. Act as the key liaison between residents, leaseholders, RBG teams and contractors. Manage front line building and fire safety issues across sites, ensuring RBG are meeting the requirements of the Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2024 and other associated legislation across our housing stock. Proactively promote collaborative working between RBG and residents, to include events, on site engagement, and organising safety information drop-in sessions on estate-based projects. Liaise with residents on access arrangements. Proactively monitor and raise any compliance issues on site. Engage with vulnerable residents via home fire safety visits and carry out Person Centred Fire Risk Assessments (PCFRA's). Respond to end user feedback and complaints. This is an exciting opportunity to take on a role that contributes to shaping the future of thefire safety team and ensuring our resident safety obligations are met. For an informal discussion about this opportunity, please contactLiam Baker; <a href="mailto:liam.baker@royalgreenwich.gov.uk" target="_blank">liam.baker@royalgreenwich.gov.uk</a> . If you require any assistance in viewing or accessing this opportunity, please contact <a href="mailto:recruitment@royalgreenwich.gov.uk" target="_blank">recruitment@royalgreenwich.gov.uk</a> or call 020-8921-8977 Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received. Advert Close: All vacancies close at midnight unless otherwise stated. How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Resident Liaison Officer

Location: Civic Centre, CarlisleSalary: £33,366 - £34,314 per annum Hours: 37 hours per week Contract: Permanent About this opportunity Cumberland Council is looking for a dedicated Homelessness Officer to join our People Care and Development team. In this vital role, you'll manage a caseload of clients, conduct statutory assessments, and work closely with partners to deliver tailored housing solutions. You'll play a key part in implementing our Homelessness Prevention and Rough Sleeping Strategy, helping to ensure safe, sustainable housing for residents across the region. We're seeking someone with at least 6-12 months' experience in housing or homelessness services, strong knowledge of relevant legislation, and a compassionate, solutions-focused approach. In return, you'll be part of a supportive, forward-thinking council committed to continuous improvement and community wellbeing. If you're ready to make a meaningful impact, we'd love to hear from you. This role is available on a permanent basis. Who we're looking for We're looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities. We're also about potential over perfection and we can help you grow in the role and thrive in your career. Be sure to take a look at the post specification (below) for the essential criteria for this role. Contact For more information about the role or to arrange an informal chat prior to your application, please contact Tammie Rhodes by email at <a href="mailto:Tammie.Rhodes@carlisle.gov.uk" target="_blank">Tammie.Rhodes@carlisle.gov.uk</a> DBS ChecksThis role requires a DBS check. The level of check for this role is - Enhanced DBS Check Guaranteed Interviews We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role. <ul> <li>Those who consider themselves disabled as defined by the Equality Act 2010</li> <li>Those in care or who have left care and are aged 24 and under</li> <li>Armed forces veterans whose last long term substantive employer was the armed forces</li> </ul>If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more . Diversity, Inclusion &amp; AdjustmentsWe're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That's why we're a proud Disability Confident Employer and also an Age Friendly Employer - to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing <a href="mailto:Resourcing@Cumberland.gov.uk" target="_blank">Resourcing@Cumberland.gov.uk</a> . While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs. Application and Interview information <ul> <li>Closing date: 23 rd July 2025</li> <li>Interview date: TBC</li> </ul>Please note this role may close early subject to demand. If you're interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed. Please read the supporting information: <ul> <li> Post Specification </li> </ul>Please also refer to our Careers site to find out more: <ul> <li> Our Staff Benefits </li> <li> Candidate Support </li> <li> About Cumberland Council </li> </ul>

Homelessness Officer (Carlisle) - CMB1882e

Location: Civic Centre, CarlisleSalary: £33,366 - £34,314 per annum Hours: 37 hours per week Contract: Temporary for 12 Months About this opportunity Cumberland Council is looking for a dedicated Homelessness Officer to join our People Care and Development team. In this vital role, you'll manage a caseload of clients, conduct statutory assessments, and work closely with partners to deliver tailored housing solutions. You'll play a key part in implementing our Homelessness Prevention and Rough Sleeping Strategy, helping to ensure safe, sustainable housing for residents across the region. We're seeking someone with at least 6-12 months' experience in housing or homelessness services, strong knowledge of relevant legislation, and a compassionate, solutions-focused approach. In return, you'll be part of a supportive, forward-thinking council committed to continuous improvement and community wellbeing. If you're ready to make a meaningful impact, we'd love to hear from you. This role is available on a fixed-term basis. Who we're looking for We're looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities. We're also about potential over perfection and we can help you grow in the role and thrive in your career. Be sure to take a look at the post specification (below) for the essential criteria for this role. Contact For more information about the role or to arrange an informal chat prior to your application, please contact Tammie Rhodes by email at <a href="mailto:Tammie.Rhodes@carlisle.gov.uk" target="_blank">Tammie.Rhodes@carlisle.gov.uk</a> DBS ChecksThis role requires a DBS check. The level of check for this role is - Enhanced DBS Check Guaranteed Interviews We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role. <ul> <li>Those who consider themselves disabled as defined by the Equality Act 2010</li> <li>Those in care or who have left care and are aged 24 and under</li> <li>Armed forces veterans whose last long term substantive employer was the armed forces</li> </ul>If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more . Diversity, Inclusion &amp; AdjustmentsWe're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That's why we're a proud Disability Confident Employer and also an Age Friendly Employer - to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing <a href="mailto:Resourcing@Cumberland.gov.uk" target="_blank">Resourcing@Cumberland.gov.uk</a> . While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs. Application and Interview information <ul> <li>Closing date: 23 rd July 2025</li> <li>Interview date: TBC</li> </ul>Please note this role may close early subject to demand. If you're interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed. Please read the supporting information: <ul> <li> Post Specification </li> </ul>Please also refer to our Careers site to find out more: <ul> <li> Our Staff Benefits </li> <li> Candidate Support </li> <li> About Cumberland Council </li> </ul>

Homelessness Officer (Carlisle) - CMB1881e

Full Time / 37 Hours Per Week / Permanent At Leicester City Council, our Homelessness Prevention and Support teams work in a fast-paced environment to ensure that we try and stop homelessness from impacting on individuals and families. We achieve this by adhering to national legislation and guidance on homelessness and our own local well-developed policies and procedures. Would you like the opportunity to join our team as a Homelessness Support Officer? You'll play a key role in providing administrative support for customers who have housing related support needs. You'll work alongside a team of Temporary Accommodation Officers and Transitions Workers who provide the front-line services to our customers. No matter what role you do in our service area, no two days are the same and this is what keeps working with us exciting. Join us and you'll find yourself working in a supportive team who are passionate, dedicated, and dynamic - working incredibly hard to ensure everyone has a place to call home. You'll work mainly from the office based across the city as required and occasionally from home. You'll be able to work autonomously with minimal supervision and using your own initiative. Using excellent communication and interpersonal skills, you'll be positive about working with the homeless and the associated challenges. You'll have an analytical eye for detail when looking at data. Highly organised, you'll be able to work under pressure, prioritise and manage your time in a demanding environment. Most importantly, a good sense of humour will help. So, are you ready to take that step and make that difference? What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For a chat about this post, please feel free to contact Joseph O'Callaghan either via telephone on 0116 454 2228 or email at <a href="mailto:joseph.ocallaghan@leicester.gov.uk" target="_blank">joseph.ocallaghan@leicester.gov.uk</a> Interview/Assessments will take place on Thursday 31st July 2025

Homelessness Support Officer Temporary Accommodations

Vacancy Name Recovery Coordinator Vacancy No VN5318 Employment Type Permanent Hours Per Week 37.00 Work Pattern Includes weekends &amp; evenings Location HMP Northumberland, Morpeth, NE65 9XG Location Region Northumberland Location City Morpeth Location Postal Code NE65 9XG Interview Date 31 Jul 2025 Job Details Role title:Recovery Coordinator About the role... An exciting opportunity has arisen for a Recovery Coordinator to support Waythrough's service delivery within Reconnected to Health in HMP Northumberland. As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, to ensure that every recovery journey is tailored to individual priorities. You will take a "whole person" holistic approach to ensure that every service user's package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person. About you... The successful post holder will match our ambition and commitment to provide the highest standards of service quality and performance within this partnership. For full person specification and job details, please visit this link. If you have any further questions please contact <a href="mailto:gemma.bruce@waythrough.org.uk" target="_blank">gemma.bruce@waythrough.org.uk</a> Working hours are Monday - Friday 8:00- 16:00 pm &amp; 8:00am 16:30pm the alternate week. Who are we... Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough (formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough (formerly Humankind) offer you...🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Waythrough Support Networks Waythrough (formerly Humankind) is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range x DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Prison Vetting Driving licence required for role? No Applications Close Date 25 Jul 2025

Recovery Coordinator

The Vacancy Fixed Term for 12 months Full time (37 hours per week) Stockport Homes Group is a great place to work. We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities. We're currently recruiting a Homelessness Prevention Officer to provide an excellent housing options and advice service. A key part of this role is delivering advice and assistance to people in housing need. You will have a core focus on preventing homelessness and helping people explore alternative accommodation options. We are looking for someone who can: <ul> <li>Demonstrate an ability and passion to deliver a high-quality service to customers </li> <li>Show how they can work positively within a team setting </li> <li>Have experience, or a strong knowledge of housing options and homeless prevention tools </li> <li>Listen actively and empathise with customers </li></ul>The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing date: 3rd August 2025 Interview date: 15th August 2025 About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Homelessness Prevention Officer

Job Description Independent Living Support Worker - Level 2 | 8541 | permanent contract | 37 hours per week | £30,559 to £32,654 per annum plus sleep-in payments | Grade G | Countywide Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these requirements carefully and apply only if you can fully commit to them. To apply, please download an application form and attach it to your online application instead of your CV. In Norfolk we have exciting and ambitious plans to enhance the way we work with young people and their families. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning. You will support the Team Managers, Assistant Team Managers, and Senior Support Workers with some management tasks, such as inducting new staff members and completing relevant paperwork and documents. Ideally you will have a background in Supported Accommodation or be experienced in working with children. You will be required to have good levels of literacy and numeracy and hold an NVQ level 3 in Health and Social Care or similar qualification. We offer a host of employee benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. The role will include evenings, weekends, bank holidays, "sleep-ins" as required and to be part of the on-call out of hours rota. We currently have permanent full-time positions available across the county. To apply, please download an application form and attach it to your online application instead of your CV. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. If you would like to find out more about the role please call the Service Manager, Maria Gronborg, on 07884 699588 or email<a href="mailto:maria.gronborg@norfolk.gov.uk" target="_blank">maria.gronborg@norfolk.gov.uk</a> These are some benefits you can enjoy by working for Norfolk County Council: <ul> <li>Competitive salary</li> <li>Generous holiday entitlement </li> <li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li> <li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependent on your job role and business need. </li> <li>Financial benefits such as: <ul> <li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li> <li>A Blue Light card for Fire Service and Social Care Workers</li> <li>Relocation expenses (where applicable)</li> <li>An advance of your expenses if you travel for work</li> <li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li> <li>Tax efficient ways of getting extra pension and new bikes</li> <li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li> <li>A payment if you refer someone you know to a hard to fill job</li> </ul></li></ul>You can find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 09 July 2025 All other applicants closing date: 16 July 2025 Applications will be considered as they are received so don't wait until the closing date. Apply today!

Independent Living Support Worker - Level 2 (8541)

Job Description Independent Living Support Worker - Level 1 | 8544 | permanent contract | 37 hours per week | £25,584 to £27,269 per annum plus weekend/bank holiday pay enhancements and sleep in payments | Grade E | Costessey, Norwich Children's Services, Supported Accommodation Service Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these requirements carefully and apply only if you can fully commit to them. To apply, please download an application form and attach it to your online application instead of your CV. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning. We offer a host of employee benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. You will be required to attain your Level 3 Children's Workforce Diploma; this is fully funded. The role will include evenings, weekends, bank holidays and "sleep-ins" as required. If you would like to find out more about the role please call Matt Canning, Senior Independent Living Support Worker on 01603 742368 or email <a href="mailto:matt.canning@norfolk.gov.uk" target="_blank">matt.canning@norfolk.gov.uk</a> To apply, please download an application form and attach it to your online application instead of your CV. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. These are some benefits you can enjoy by working for Norfolk County Council: <ul> <li>Competitive salary</li> <li>Generous holiday entitlement </li> <li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li> <li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependent on your job role and business need. </li> <li>Financial benefits such as: <ul> <li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li> <li>A Blue Light card for Fire Service and Social Care Workers</li> <li>Relocation expenses (where applicable)</li> <li>An advance of your expenses if you travel for work</li> <li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li> <li>Tax efficient ways of getting extra pension and new bikes</li> <li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li> <li>A payment if you refer someone you know to a hard to fill job</li> </ul></li></ul>You can find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 09 July 2025 All other applicants closing date: 16 July 2025 About Us We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate. We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county. We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation. We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.

Independent Living Support Worker (8544)

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator at our South Birmingham Service who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Birmingham - South Birmingham Full Time Hours: 37.5 per week Full Time Salary: £27,861.26 - £32,002.35 (depending one experience, pro rata for part time hours) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li><li>Provide flexible assertive outreach support to engage service users into treatment across the South Birmingham Service.The key role will be to increase the number of Service Users from within the community who at present do not enter treatment services</li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Be prepared to work assertively visiting local hostels, community venues, and partners</li><li>Support the daily delivery of an open access/walk in assessment service as well as structured appointment system </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li>Support the collation and allocation of incoming referrals and appointments for those requiring an assessment </li><li>Deliver structured content within group settings to service users at various stages of recovery</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Experience in delivering substance misuse interventions </li><li>Experience in carrying out assessments of need and risk </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Generous Refer-a-Friend scheme</li><li>Training, career development &amp; progression opportunities </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 'If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Nicola Mcalister | <a href="mailto:nicola.mcalister@cgl.org.uk" target="_blank">nicola.mcalister@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Job description Post Ref: CC464 Please note: Internal at risk or redeployee applicants will be seen in the first instance. The Safeguarding and QA Service are looking to appoint an Independent Reviewing Officer on a permanent basis to undertake the chairing of Child Protection Conferences and statutory reviews of Children who are Looked After in Calderdale. This post will provide an opportunity to participate in the quality assurance work which has been an invaluable contribution to the improvements to practice in the Borough. You will need demonstrable post-qualifying experience in statutory social work with children and families and experience of chairing meetings involving children and families. You will have a thorough working knowledge of the legal framework relating to child protection and looked after children, including Care Planning Regulations and the duties and responsibilities of the IRO as set out in the IRO Handbook (DfE 2010). You are required to hold a relevant Social Work qualification and SW England registration. The post holder will carry a combined caseload (CP/CLA) and be a member of a busy but supportive and committed team. You will play a full part in the teams work to ensure the effective safeguarding and promotion of the welfare of vulnerable children and young people in Calderdale. You will have an office base in the centre of Halifax however there is an opportunity for you to work flexibly from home and other offices within the local authority. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. For an informal discussion about this post please contact Simon Buttler 07734459562 or Kathryn Dempsey 07738785315 Closing date: Sunday 20th July 2025 Interview Date: w/c 28th July 2025 We may utilise digital interview methods. As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities for both full and part time staff. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub .

Income and Housing Officer We're looking for 2 friendly, innovative and resilient Income and Housing Officers to join our Landlord Services Team located at our Head Office in Islington. £32,000.00 - £36,000.00 per annum (depending on skills and experience), working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning &amp; Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: • Annual leave increasing up to 30 days with length of service • Free DBS (take this out if BSW advert) • Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card • Fully paid induction programme and further training • ILM courses and Apprenticeship Programmes • Cycle to work scheme • Employee Assistance Programme for 24-7 confidential support • Online wellbeing resources • A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&amp;Cs apply) • Quarterly Staff Awards to reward &amp; recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. As an Income and Housing Officer you will help to maximise the organisation's rental income collection,n effectively manage rent arrears and deal with other breaches of the occupancy agreement. Managing a patch of 500+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience. Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage. In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time. What you'll do: • Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained • Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases • Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency • Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately. • Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels. • Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements • Serve NTQs, NOSPs, NRPs and carry out home visits as requested. • Accurately and comprehensively record all actions on the housing management system and use reports from the housing management system to manage cases and monitor performance • Assist with the taking on of new agency housing management responsibilities related to new services and as needed with the transfer of housing management responsibilities schemes to other providers • Ensure that confidentiality and data protection is maintained throughout the service including all information held in whatever form • Respond to management issues such as disputes and complaints including breaches of tenancy and / or licence conditions • Ensure that there are effective and on going liaison processes in place with key agencies such as the housing benefit service , Department of Work and Pensions, the Job Centre and local debt advice agencies • Develop and promote financial inclusion initiatives in the service such as advertising credit unions and local debt management advice services • Contribute to special projects such as tenancy audits and suspected sub-letting • Assist in the training of new support staff in the tenancy aspects of support for customers. • Any other relevant tasks as required by the Housing Manager This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: An understanding of the needs of customers who have experienced homelessness and who may also have support needs. Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way. Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner. An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. . The ability to communicate clearly with non -housing management staff and explain cases in a non technical way. A logical approach to problem solving and a willingness to deal with problems quickly and efficiently. A willingness to "go the extra mile" when working with our customers. What you'll bring: Essential: Experience of monitoring rent accounts and managing rent arrears Experience of using computerised rent systems to monitor arrears and record information Extensive knowledge of welfare benefits ,especially housing benefit Experience of liaising with housing benefit departments ,the DWP and other external agencies. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: • We focus on Excellence and innovation. • We are Caring and Compassionate. • We are Inclusive and Trusted. • We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

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