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Homebased with occasional travel £60,000 – £70,000 + Excellent Benefits Full Time | PermanentDo you want to play a key role in shaping financially sound housing development decisions? If you’re a finance professional with experience in housing associations or a similar environment — and a talent for turning complex data into clear insight — this could be your next move.We’re looking for a Lead Investment Analyst to provide expert financial appraisal of development opportunities. This senior role is ideal for someone who combines strong technical skills with the confidence to influence decisions at the highest level.What you’ll be doing:<ul><li>Assess the financial viability of complex development schemes, producing accurate, evidence-based business cases.</li><li>Build, stress-test, and interpret detailed financial models at both project and programme levels.</li><li>Review completed investments to identify risks, lessons learned, and future opportunities.</li><li>Partner with colleagues to ensure financial assessments align with wider development and business strategies.</li><li>Provide clear assurance to senior leaders, including Executive and Board members, on the performance and sustainability of the development programme.</li></ul>To learn more you can view the full role profile&nbsp;<a href="https://bit.ly/4778ped" target="_blank">here</a>&nbsp;(<a href="https://bit.ly/4778ped" target="_blank">https://bit.ly/4778ped</a>)What we’re looking for:<ul><li>A qualified accountant (ACA, ACCA, or CIMA) with strong housing development finance experience — ideally gained in a housing association or similar organisation.</li><li>Strong knowledge of viability modelling tools such as ProVal, Pamwin, or similar systems.</li><li>Proven expertise in investment appraisal, development viability, and financial modelling.</li><li>Excellent analytical and communication skills – able to translate complex financial information for non-finance audiences.</li><li>A proactive approach, with the confidence to work independently and influence decisions at a senior level.</li></ul>Why join us?<ul><li>Work with a socially driven organisation that invests in communities and homes across the UK.</li><li>Enjoy flexible homeworking alongside a supportive, team-focused culture.</li><li>Receive a competitive salary, excellent pension, generous annual leave, and ongoing professional development opportunities.</li></ul>If you’re ready to take the lead in ensuring our housing developments are financially robust and deliver real impact, we’d love to hear from you.Apply today and help us shape the future of housing.&nbsp;Anchor – a great place to workAnchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.Our valuesEvery one of us can make a difference to our residents and play a part in shaping homes and services around their needs.Our Anchor values of being&nbsp;Accountable, Respectful, Courageous and Honest&nbsp;apply to us all, whether you manage colleagues as part of your role or not.Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos.&nbsp; Our&nbsp;<a href="https://bit.ly/3GSM1L3" target="_blank">Anchor Leadership Framework</a>&nbsp;helps align these values with the skills and behaviours we demonstrate.A rewarding environmentFrom health and happiness to finance and your career, we’ll give you all the support you need.Health &amp; happiness<ul><li>Gym, fitness and wellbeing discounts</li><li>Mental health support</li><li>Flexible working options</li><li>Access to online GP appointments</li></ul>Finance<ul><li>Pension plan – contribute between 4% and 8% and we’ll match it or better</li><li>Quick and easy pension transfer service</li><li>Savings and financial advice, loans, free life assurance</li><li>Discounts on shopping, holidays, phones, technology and more</li></ul>Career<ul><li>Ongoing personal and professional development programme</li><li>Leadership Pathways online learning resources</li><li>Career progression and promotion opportunities</li></ul>To see our full range of benefits, check out our dedicated&nbsp;<a href="https://anchorbeingwell.co.uk/" target="_blank">being well website</a>&nbsp;Please follow the link or copy and paste <a href="https://anchorbeingwell.co.uk/" target="_blank">https://anchorbeingwell.co.uk/</a> into your browser&nbsp;Celebrating diversity, celebrating youAnchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. &nbsp;We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. &nbsp;We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.

Lead Investment Analyst

Transformation &amp; Compliance Strategic LeadCare and Supported HousingHemel Hempstead (Hightown House) £63,250 per annum - 35 hours per weekAre you a strategic thinker with a passion for service transformation and regulatory excellence? JoinHightown Housing Association, a leading charitable provider of housing and support, and play a pivotal role in shaping the future of care and supported housing.About UsAt Hightown, we believe everyone should have a safe home and the support they need. Our Care &amp; Supported Housing (C&amp;SH) Directorate supports over 800 people across 90 services, including individuals with learning disabilities, mental health needs, and those experiencing homelessness. With around 1,000 dedicated staff, we are committed to delivering high-quality, person-centred services.Your RoleAs Transformation &amp; Compliance Strategic Lead, you will report directly to the Director of Care &amp; Supported Housing and lead two key functions:<ul><li>C&amp;SH Support</li><li>C&amp;SH Housing &amp; Asset Management</li></ul>You will be responsible for driving innovation, ensuring regulatory compliance, and embedding a culture of continuous improvement across our services and properties.Key Responsibilities<ul><li>Strategic Transformation: Design and implement a transformation strategy to enhance service quality, customer experience, and operational efficiency.</li><li>Compliance Leadership: Ensure full compliance with all regulations such as, but not limited to, CQC, Ofsted, HHSRS, and the Supported Housing (Regulatory Oversight) Act.</li><li>Data &amp; Performance: Develop robust data systems to track outcomes, inform decisions, and support business intelligence.</li><li>Stakeholder Engagement: Build strong partnerships with commissioners, local authorities, and internal teams.</li><li>Growth &amp; Innovation: Identify funding and tendering opportunities, and lead key departmental projects.</li></ul>What You Will Bring<ul><li>A degree or equivalent experience in housing or social care.</li><li>Professional qualifications in compliance, leadership, or project management</li><li>CIH Level 5 in housing (or a commitment to undertake and complete this qualification if not already held)</li><li>Proven experience in regulated care or housing environments</li><li>A full UK driving licence with access to a car and business insurance.</li><li>Strong understanding of supported housing frameworks and regulatory standards</li><li>Excellent analytical, communication, and leadership skills</li><li>A collaborative, values-driven approach with a focus on equity and co-production</li></ul>Why Join Hightown?<ul><li>Be part of a purpose-led organisation making a real difference</li><li>Lead meaningful change across a diverse and impactful service portfolio</li><li>Work with a passionate, supportive, and forward-thinking leadership team</li><li>Enjoy a competitive salary and benefits package</li></ul>What We Offer:<ul><li>A Supportive Environment: Join a team that values collaboration and mutual support.</li><li>Professional Growth: Opportunities for training and development to enhance your skills.</li><li>Annual leave: 33 days including Bank Holidays (increasing with service)</li><li>Competitive Salary: £63,250 per annum for a 35-hour week.</li><li>Monthly Attendance Bonus</li><li>Flexible working: Hybrid working</li><li>Workplace Pension Scheme: And life assurance cover of three times your annual salary.</li><li>Discounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li><li>Employee Support: Health &amp; wellbeing services.</li><li>Free On-site Gym Access</li></ul>Ready to lead transformation and shape the future of supported housing? Apply now and bring your vision to life at Hightown.Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer

Hightown Housing Association

Transformation & Compliance Strategic Lead

About Us Job Title: Homelessness Prevention &amp; Solutions Officer Contract Type: 1 Permanent &amp; 1 Fixed-Term (12 Months) Salary: £38,976 - £47,229 per annum Location: Wandsworth Are you ready to take on a role where your work directly impacts lives? Join our dedicated team in Wandsworth and help prevent homelessness before it happens. We're looking for two passionate and proactive Homelessness Prevention &amp; SolutionsOfficers to support individuals and families at critical moments in their housing journey. Whether someone is facing eviction, fleeing domestic violence, or sleeping rough, you'll be there to provide expert advice, practical solutions, and compassionate support. What You'll Be Doing <ul><li>Empowering people: Deliver tailored housing advice and create personalised housing plans that help people stay in their homes or find new ones.</li><li>Taking action: Provide interim accommodation when needed and issue statutory homelessness decisions in line with legislation.</li><li>Collaborating: Work closely with landlords, support services, and other agencies to resolve complex cases and prevent homelessness.</li><li>Managing cases: Own your caseload, conduct thorough assessments, and maintain accurate records using our IT systems.</li><li>Working flexibly: Enjoy a hybrid working model that supports your work-life balance while keeping customer needs at the heart of what you do. </li></ul>What We're Looking For We welcome candidates from diverse backgrounds and are especially interested in your transferable skills. You don't need direct homelessness experience, what matters is your ability to: <ul><li>Listen actively and apply what you hear to legal frameworks.</li><li>Assess and analyse information to make sound decisions.</li><li>Communicate clearly with applicants, colleagues, and external partners.</li><li>Stay organised and manage changing priorities with confidence.</li><li>Negotiate and persuade to prevent and relieve homelessness.</li><li>Write high-quality case notes and decision letters.</li><li>Work collaboratively and contribute positively to a team environment. </li></ul>Essential Skills &amp; Experience <ul><li>Understanding of why people become homeless and how to prevent it.</li><li>Ability to interpret complex legislation and guidance.</li><li>Experience working in fast-paced, customer-facing environments.</li><li>Strong interpersonal and organisational skills.</li><li>Confidence in supporting people with complex needs.</li><li>Resilience and adaptability in challenging situations.</li></ul>Indicative Recruitment Timeline: <ul><li>Closing Date: Sunday 7th September 2025</li><li>Shortlisting: Week commencing 8th September 2025</li><li>Interview Date: To be confirmed</li></ul>We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information: Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details, please click here Richmond and Wandsworth Councils

Homelessness Prevention and Solutions Officer

About Us Deputy Manager - Homelessness Prevention and Solutions Salary: £46,206 - £55,992 per annum Contract Type: Fixed Term until 31 March 2028 Location: Housing Customer Centre, 90 Putney Bridge Road, Wandsworth SW18 1HR Are you passionate about preventing homelessness and driving innovative housing solutions? Do you thrive in a fast-paced, people-focused environment where your leadership can directly impact lives? If so, we invite you to join our dynamic Prevention and Solutions Service as a Deputy Manager. Objective of Role As Deputy Manager, you will lead a team of Homelessness Prevention and Solutions Officers to deliver high-impact, person-centred housing advice and support. You will play a key role in preventing and relieving homelessness across Wandsworth and Richmond boroughs, ensuring statutory duties under the Homelessness Reduction Act 2017 are met. You will be instrumental in shaping service delivery, driving innovation, and improving outcomes for vulnerable residents. This is an exciting opportunity to lead a dedicated team of seven officers within a service that is expanding to meet growing demand and is central to the Council's priorities. You'll be at the forefront of shaping how we support residents at risk of homelessness-through early intervention, tailored advice, and collaborative working with internal and external partners. About the Role <ul><li>Lead and manage a team of Homelessness Prevention and Solutions Officers, ensuring high standards of performance, conduct, and customer care.</li><li>Supervise complex casework and ensure compliance with the Homelessness Reduction Act 2017.</li><li>Use data dashboards and performance indicators to monitor outcomes and drive service improvements.</li><li>Participate in the Duty Manager rota, making key decisions on housing assistance and temporary accommodation.</li><li>Collaborate with statutory and voluntary agencies and take the service into the community through housing surgeries and outreach.</li><li>Handle corporate complaints and embed lessons learned into service delivery.</li></ul>What We're Looking For We're seeking a confident, knowledgeable, and empathetic leader who can: <ul><li>Demonstrate a deep understanding of homelessness legislation, housing options, and prevention strategies.</li><li>Interpret complex guidance and case law to support robust decision-making.</li><li>Communicate effectively with clients, colleagues, and partners.</li><li>Manage and motivate staff, conduct appraisals, and support career development.</li><li>Navigate high-pressure situations and respond to emergencies with professionalism and care.</li></ul>Essential Qualifications, Skills and Experience <ul><li>Significant experience in housing needs assessment and homelessness prevention.</li><li>Proven ability to lead frontline teams and manage performance.</li><li>Strong organisational, IT, and interpersonal skills.</li><li>Minimum of 2 A Levels (Grade C or above) or equivalent qualifications.</li></ul>Indicative Recruitment Timeline Closing Date: Sunday 07th September 2025 Shortlisting Date: Week commencing 8th September 2025 Interview Date: Week commencing 22nd September 2025 Test/Presentation: May be required as part of the interview process We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information Richmond &amp; Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Deputy Manager Homelessness Prevention and Solutions

About the Borough With a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London. Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives. About the Role and our Ideal Candidate As a Housing Manager, you will be required to demonstrate a holistic approach to tenancy management and take ownership of residents' concerns, providing support and resolution in line with policy and procedure. The successful candidate will have experience of rent recovery, adult &amp; child safeguarding, anti-social behaviour case management, supporting victims of domestic abuse, mutual exchanges and working with residents to support them in making positive lifestyle changes. You will be required to promote inclusion among tenants and help to build stronger communities. This is a challenging, interesting and engaging role and will require you to demonstrate a commitment and ability to work within and across teams to deliver resident priorities. The right person for this role will be able to demonstrate that they are: <ul><li> A skilled professional who is passionate about tenancy management, is committed to supporting residents and works proactively to improve the service we provide to our residents. You will have an understanding of housing legislation, welfare reform, and tenancy management as well as delivering resident focussed services. You will be required to demonstrate excellent customer service, an ability to effectively problem solve and to offer a professional, caring and customer focused service. </li></ul>Successful candidates will have access to a wide range of benefits; <ul><li> 28 days annual leave. In addition you will receive statutory bank holidays (pro rata) </li><li> Local Government Pension Scheme </li><li> Simply Health staff benefit </li><li> Modern and flexible working environment </li><li> Recognition Awards </li></ul>You will be passionate about excellent customer service and continuous improvement and an excellent communicator. You will have a proven history of partnership working and networking and you will have the confidence and professionalism to work with people at all levels. Before applying please refer to the Role Profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined in the role profile. This post is exempt from the Rehabilitation of Offenders Act 1974 and, for successful candidates, a comprehensive screening process will be undertaken which will include a DBS Disclosure. Successful candidates will also be required to drive and hold a full UK driving licence. About Us Sutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. We have a team of 16 Housing Managers who have individual patches of around 500 residents each. This is a perfect time to join our Housing Management team. Our focus is on delivering our core landlord services to ensure that we deliver these consistently well. We are committed to investing in our residents and supporting them to access appropriate services to address a range of issues, including health &amp; wellbeing, financial resilience, training and employment. Our Offer To You Colleagues at SHP take pride in delivering our priorities and working in rewarding careers. In turn, we strive to reward them fairly through SHP's pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems. A good work-life balance is important and our key benefits are: <ul><li> Membership of the - a career average scheme where employees contribute between 5.5% and 12% . Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 . </li><li> Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays. </li><li> Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans. </li><li> Employee Benefits to include cycle to work scheme and a range of discounts schemes </li><li> Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year </li><li> Investment in your learning and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training. Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application Process Before applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional Information We are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. Important Information - Criminal Records This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA). Job Profile

Housing Manager

Scheme Manager - Hemel Hempstead £33,054 - Full Time (37.5 hours per week) Are you a compassionate and dynamic leader ready to make a meaningful impact? We're looking for a dedicated Scheme Manager to lead the day-to-day operations of our service, supporting homeless young people on their journey toward stability and independence. In this rewarding role, you will play a key part in creating a safe, supportive environment where young people can thrive-developing innovative approaches to help them build brighter futures. The ideal candidate will have at least one year of management experience and two years' experience working in care or supported housing, particularly with young people. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable young people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Skill Development: Utilise a positive approach to help young people develop essential life skills such as cooking, cleaning, budgeting, and confidence-building, enabling them to transition successfully.</li><li>Meaningful Engagement: Facilitate access to education, employment, training opportunities, and volunteering, empowering young people to engage in meaningful activities.</li><li>Collaboration: Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Senior Support Workers, Support Workers, and Night Supervisors.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>Qualifications and Experience: <ul><li>Educational Background: NVQ Level 5 in Children &amp; Young People or equivalent, or willingness to achieve this qualification within the workplace.</li><li>Relevant Experience: Proven experience working with young people facing complex challenges such as behavioural issues, mental health concerns, or substance misuse.</li><li>Asylum Process Experience: Experience supporting young people navigating the Home Office asylum process in the UK.</li><li>Commitment to PIE: Demonstrated commitment to the principles of Psychologically Informed Environments (PIE).</li><li>Interpersonal Skills: Strong ability to adapt communication to meet the individual needs of young people, fostering engagement and motivation.</li><li>Flexibility: Willingness to work across various community locations and respond to diverse needs.</li><li>Professional Development: Commitment to continuous professional development and reflective practice.</li><li>Driving Requirements: Must be a car driver with access to a vehicle and possess business car insurance.</li><li>Regulatory Knowledge: Understanding of, or willingness to learn, Ofsted regulations and standards, with experience ensuring compliance in a youth support setting.</li></ul>Benefits: <ul><li>Supportive and inclusive working environment</li><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service pro rota</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Opportunity for professional development and training to deliver outstanding support</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Access to the Employee assistance helpline</li></ul>The Young Peoples Separated Migrant Children Services (SMC) are a dedicated team committed to providing supporting and empowering environments for young people aged 16 - 18 years who are under the care of the Local Authority. Our approach is rooted in the principles of psychologically informed environments (PIE), ensuring that our services are tailored to meet the psychological and emotional needs of those we support. We believe in creating safe, welcoming spaces that foster growth, resilience and positive change, whilst adhering to Ofsted regulations. Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered. Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory disclosure from the Disclosure and Barring Service, together with any other relevant recruitment checks. We are an Equal Opportunities &amp; Disability Confident Employer.

Scheme Manager

Independent Reviewing Officer Permanent, Full Time £46,574 to £56,027 per annum Location: Countywide Working Style: Anywhere worker Closing Date: 3rd September 2025 Here in Essex, we continue to raise the bar about practice and our investment in our workforce is second to none. It's an exciting time to join us having received our 2 nd Outstanding Ofsted rating in a row. The Role Independent Reviewing Officer for South and West Essex. Requires travel to chair looked after child reviews and visit children. To provide an effective Independent Reviewing Officer (IRO) service for children in care, in accordance with statutory regulation, guidance, and Essex County Council procedures. To review the cases of children who are looked after as laid down in Volume 2 Care Planning, Placement and Case Review (England) Regulations (2021), and the IRO Handbook (2010). The statutory duties of the IRO are to [Section 25B (1), 1989 CA]: <ul><li>Monitor the performance by the local authority of their functions in relation to the child's case.</li><li>Participate in any review of the child's case.</li><li>Ensure the wishes and feelings of the child are given due consideration by the authority.</li><li>Perform any other function which is prescribed in regulations.</li></ul>The Independent Reviewing Officer's primary focus is to quality assure the care planning and review process for each looked after child, and to ensure that the child's needs, wishes and feelings are given full consideration. The review process should consider the child's assessed needs, and their progress, and will agree both long term plans and more immediate steps that will meet these needs and promote the child's welfare. The purpose of the review process is to ensure that the child's welfare is safeguarded and promoted in the most effective way while looked after by the Local Authority. The IRO role is one of practice expertise in the area of children in care and care planning and should be pivotal in driving forward Essex County Council's commitment to secure better and improved outcomes for children in care. The IRO should actively contribute to ensuring that Essex County Council fulfils its responsibilities as a 'corporate parent' for all children in care, by providing scrutiny and challenge to all levels of practitioner and manager within the organisation. Accountabilities <ul><li>To ensure that statutory review meetings are held within the required timescales, and that all relevant family members, parents, carers and professionals are identified, invited to attend, and/or consulted fully in the process. This should take place in conjunction with the Social Worker responsible for the child and take into account the wishes and feelings of the child.</li><li>To independently monitor the progress of the child between review meetings, ensuring the care plan continues to meet the assessed needs, and take action to convene a formal review when necessary.</li><li>To communicate directly with the senior management team within Family Operations, when the Local Authority fails to meet its statutory obligations to children in care, especially where poor practice has contributed to, or increased, the risk to a child.</li><li>To contribute to the development of strategic and corporate plans, ensuring effective representation of the issues relevant to looked after children, in order to secure better outcomes and continuous service improvement.</li><li>To ensure that arrangements are made for children to access advocacy services, where this is considered appropriate and/or beneficial.</li><li>To enable and support children and young people to access and make use of the authority's complaints and compliments procedure, as appropriate.</li><li>To ensure that the appropriate support is in place for parents and/or carers to participate fully in the review process e.g. interpreter, advocate.</li><li>To ensure that review processes are child-centred and maximise the potential involvement and participation of children, young people, parents and carers; mediating to resolve disagreements swiftly where necessary. When efforts to resolve issues informally are unsuccessful to use the Dispute Resolution Procedure to highlight deficiencies in care planning, resource allocation, inter-agency working and/or risk management, and challenge practitioners, managers and senior managers, when care plans do not effectively meet the identified needs of the looked after child.</li><li>To act as a source of expert advice, consultation and mentoring for Family Operations staff on professional and practice issues relating to Children in Care.</li><li>To produce review decisions and reports in line with statutory requirements.</li><li>Ensure that administrative procedures are followed and that reports, and other documentation are completed and distributed, and client records are updated, within the prescribed timescales.</li><li>To monitor the organisation and efficiency of the Independent Reviewing Service, and to make recommendations to the Service Manager for improvements to the system.</li><li>To keep abreast of research findings which impact on Children Looked After and make recommendations to children's forums.</li><li>To contribute to the development and corporate delivery of the Reviewing Service throughout the County.</li><li>To work to the objectives for Children in Care as set out in the Multi Agency Children in Care Strategy 2012-2017.</li><li>Undertake such other duties as may reasonably be required of you commensurate with your grade.</li></ul>The Experience You Will Bring <ul><li>Educated to Dip SW or degree level in Social Work practice.</li><li>PQ Childcare Award or equivalent by experience.</li><li>Current Social Work England Registration.</li><li>A proven ability to form and sustain relationships with children and young people and the ability to promote the interest, wishes and feelings of children in care.</li><li>A commitment to promoting family time and relationships with a child's family of origin.</li><li>A comprehensive working knowledge and experience of working with children and families, and Children in Care and be fully conversant with all related statutory obligations, codes of practice and significant research findings.</li><li>A sound working knowledge and experience of operational planning and service delivery within children's services in local government, with demonstrable and proven record of achievement in same.</li><li>Experience of chairing meetings involving children, parents and/or carers and other professionals.</li><li>The confidence and ability to work constructively with senior managers, offering a critical perspective and appropriate challenge.</li><li>A detailed understanding and awareness of the requirements of leading and managing change within a large, complex organisation.</li><li>Experience of providing social work supervision and support.</li><li>Experience of developing and implementing planning and performance frameworks in a multi-disciplinary and partnership environment.</li><li>A thorough understanding of the legal framework relating to looked after children and care leavers, including knowledge of the National Minimum Standards for fostering services and the Adoption Agencies Regulations 2005.</li><li>A thorough working understanding of the legal process and the issues involved when a local authority makes an application to the court for an order.</li><li>Knowledge of the evidence about what makes for good quality practice in working with children and families to safeguard children and promote their welfare.</li></ul>To read more about our business area, please visit: Children &amp; Families Please take a look at our 'No Magic' Children &amp; Families video Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In February 2025 , Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR ) on our careers site. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to <a href="https://www.gov.uk/dbs-update-service" target="_blank">https://www.gov.uk/dbs-update-service</a> Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community If you have queries on this role or require anything further, please email <a href="mailto:resourcing.team@essex.gov.uk" target="_blank">resourcing.team@essex.gov.uk</a> Follow us on Facebook , Twitter, Instagram and LinkedIn . Further details can be found on our careers page . Downloads Pay and Reward Our Ways of Working About Us Organisation Behaviours

Independent Reviewing Officer

Operations Manager - Care &amp; Supported Housing Hertfordshire - £43,446 per annum - Permanent/Full Time (37.5 hours per week) Make a Difference Every Day Are you passionate about empowering young people to thrive? At Hightown Housing Association, we believe every young person deserves the opportunity to live independently, safely, and with dignity. We are seeking a dedicated Operations Manager to lead our Young People services and Separated Migrant Children (SMC) schemes across Hertfordshire. This is a unique opportunity to shape services that support young people facing complex challenges - whether transitioning out of care, experiencing homelessness, or needing tailored support to build life skills and resilience. What You Will Lead On <ul><li>High-quality, strengths-based support that promotes independence, safety, and personal growth.</li><li>Compliance with key legalisation and frameworks including Ofsted Supported Accommodation (England) Regulations 2023, Children Act 1989 &amp; 2004, Care Act 2014.</li><li>Service development and transformation to meet evolving needs and commissioning priorities.</li><li>Recruitment, supervision, and development of passionate, trauma-informed staff teams.</li><li>Strategic partnerships with commissioners, social workers, and external agencies.</li><li>Performance monitoring, audits, and continuous improvement.</li><li>Registering as the Ofsted Registered Service Manager for your area</li></ul>What You Will Bring <ul><li>Proven leadership in young people's services, care, or supported housing.</li><li>Strong understanding of safeguarding, trauma-informed practice, and risk management.</li><li>Experience managing complex services and driving operational excellence.</li><li>A collaborative, compassionate approach to team and service development.</li><li>Excellent communication, problem-solving, and stakeholder engagement skills.</li></ul>Why Hightown? <ul><li>Be part of a values-driven organisation that puts people first.</li><li>Lead services that truly change lives.</li><li>Enjoy a supportive culture of learning, reflection, and innovation.</li><li>Competitive salary and benefits package.</li><li>Opportunities to shape the future of care and supported housing.</li></ul> Make a Real Impact This is more than a management role - it's a chance to shape services that change lives. You will work closely with commissioners, social workers, and external partners to ensure our Young People and SMC services are responsive, compassionate, and effective. The Benefits: <ul><li> £43,446 per annum for a 37.5-hour week </li><li> 33 days annual leave (including bank holidays), rising to 35 with service </li><li> Monthly attendance bonus and annual performance bonus </li><li> Workplace pension and life assurance (3x salary) </li><li> Refer-a-friend scheme (£130 bonus) </li><li> Ongoing professional development and support </li></ul>If you share our values, we would love you to work for us. Please note due to the nature of the services we run and the need to respond to business requirements, you may be required to work with different cohorts and/or within different geographical patch areas during your employment. The organisation reserves the right to make such changes in order to meet operational and service delivery needs. Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered. Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory disclosure from the Disclosure and Barring Service, together with any other relevant recruitment

Operations Manager

We are looking for a proactive and customer-focused Housing Options Officer to join our team, delivering frontline, customer focused service to residents in housing need. Your responsibilities will include receiving and assessing housing applications, managing the Council's Housing Register through the Hertsmere Homes Choice Based Lettings (CBL) scheme, and verifying shortlisted applications for nomination to housing associations and the private rented sector. You will handle enquiries from people approaching the Council for housing advice, providing initial support and where appropriate, referring clients to the Homelessness Prevention Team for ongoing casework. This is a varied and rewarding role that requires excellent communication skills, attention to detail, and a strong commitment to helping residents access safe and suitable housing solutions. The right candidate will have at least 5 GCSEs (including English and Maths) and experience of working in a customer-facing role where you have provided clear advice both in person and in writing. You will bring strong problem-solving and negotiation skills, the ability to analyse and present information effectively, and a good general knowledge of housing issues such as allocations, homelessness, and housing advice. Excellent communication, IT proficiency, and the ability to work both independently and as part of a team are essential. A driving licence, access to a vehicle, and the ability to work occasionally outside of office hours are also required. The post is offered on a permanent full time basis (36 hours per week). Benefits include: <ul><li>27 - 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays</li><li>Local government pension scheme</li><li>Flexi-Leave (opportunity to accrue up to two days per month additional leave)</li><li>Free gym membership</li><li>Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)</li><li>Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)</li><li>Employee Assistance Programme</li></ul>The Council operates a hybrid working system where employees may work up to three days per week from home. Closing date: Tuesday 9th September No Agencies - Direct Applications Only How to apply Please apply online via the link provided. Please note, we do not accept CV's submitted without a fully completed online application form. Further information on this vacancy <ul> <li>Housing Options Officer - Job Description</li> </ul>

Housing Options Officer

<ul><li>Housing_Options_Officer_August_2025_JD__post_no_2227_2231_2237_</li></ul>Please apply online via the link provided. Please note, we do not accept CV's submitted without a fully completed online application form. We are looking for a proactive and customer-focused Housing Options Officer to join our team, delivering frontline, customer focused service to residents in housing need. Your responsibilities will include receiving and assessing housing applications, managing the Council's Housing Register through the Hertsmere Homes Choice Based Lettings (CBL) scheme, and verifying shortlisted applications for nomination to housing associations and the private rented sector. You will handle enquiries from people approaching the Council for housing advice, providing initial support and where appropriate, referring clients to the Homelessness Prevention Team for ongoing casework. This is a varied and rewarding role that requires excellent communication skills, attention to detail, and a strong commitment to helping residents access safe and suitable housing solutions. The right candidate will have at least 5 GCSEs (including English and Maths) and experience of working in a customer-facing role where you have provided clear advice both in person and in writing. You will bring strong problem-solving and negotiation skills, the ability to analyse and present information effectively, and a good general knowledge of housing issues such as allocations, homelessness, and housing advice. Excellent communication, IT proficiency, and the ability to work both independently and as part of a team are essential. A driving licence, access to a vehicle, and the ability to work occasionally outside of office hours are also required. The post is offered on a permanent full time basis (36 hours per week). Benefits include: <ul><li>27 - 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays</li><li>Local government pension scheme</li><li>Flexi-Leave (opportunity to accrue up to two days per month additional leave)</li><li>Free gym membership</li><li>Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)</li><li>Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)</li><li>Employee Assistance Programme</li></ul>The Council operates a hybrid working system where employees may work up to three days per week from home. Closing date: Tuesday 9th September No Agencies - Direct Applications Only Salary range <ul><li>£33,784 - £38,096 per year</li></ul>

We are looking for a Community Manager to join our Community team in London. This will be an initial 3 month full time contract (FTC) with potential to be extended or become permanent. The 1000heads Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass editorial + social conversation to some of the world's most impressive brands. You will work closely with a whole host of departmental specialists, from Insights, to Design, to Strategy to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force. To be part of the community team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you. Role <ul> <li>Creative copywriting which flexes for all things social and then seeing that content through to its live home, through publishing across social channels</li> <li>Stimulating and sustaining conversations and relationships with a brand's audience through on-the-pulse community management</li> <li>Managing the day-to-day delivery of editorial calendars and creative campaigns</li> <li>Working directly with our creative studio to ideate and brief on engaging content to charge our organic social-first activations</li> <li>Building strong relationships with clients and identifying business development opportunities</li> <li>Offering strategic thinking, creative spark, and commercial understanding to develop plans</li> <li>Researching the latest social tools, platforms and trends - and working to ensure that we are the first to innovate and experiment</li> <li>Delivering reports, performance tracking &amp; trend analysis to clients</li> <li>Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across the industry and tech-space</li> <li>Feeding into campaign planning and responses in a strategic and activation capacity</li> </ul>Requirements <ul> <li>Previous experience working with brands that require an element of translating research into compelling editorial a strong advantage</li> <li>An impressive understanding of social media and the value it can offer our brands</li> <li>Excellent written and verbal communication skills, you should speak the language of the internet</li> <li>An eye for creative content: both written and visual and know the nuances of social media formats; if you know your Reels from your TikTok, this job is for you</li> <li>Excellent organisational, time management &amp; people management skills</li> <li>The ability to work under pressure whilst keeping an eye on the finer details</li> <li>Proficiency in using a wide variety of social platforms and tools that are used to drive efficiency within the accounts we work</li> <li>The ability to think:</li> <li>Creatively (capable of thinking differently and disruptively)</li> <li>Strategically (able to analyse situations and see the big picture)</li> <li>Intelligently (critical think that identifies gaps and fills them)</li> </ul>About 1000heads 1000heads is a Social Transformation company. We combine expertise in data &amp; analytics, strategy, technology and creativity to help the world's best businesses build Social Age brands. 1000heads delivers social-first insight, consultancy, and creative services to clients around the world including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations. We have offices around the world in London, Berlin, New York, LA, Miami, Sydney and Melbourne. 1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. For more information on 1000heads, visit <a href="http://www.1000heads.com" target="_blank">www.1000heads.com</a> Benefits <ul> <li>Additional holiday day for each year of service, up to 27 days</li> <li>Additional festive shutdown period between Christmas and New Years period</li> <li>Subsidised gym membership</li> <li>Private Medical Cover</li> <li>Company Pension Scheme</li> <li>Personal development fund</li> <li>Cycle to work scheme</li> <li>Regular company socials/away days, free Monday breakfasts and Friday drinks</li> <li>Flexible working, hybrid 1-2 days per week </li> <li>Plus other cool perks</li> </ul>

Community Manager

Ending Homelessness in Enfield We are transforming our homelessness service to improve homelessness prevention, reduce temporary accommodation and end street homelessness. Our new Housing Advisory Service will deliver sustainable housing outcomes for Enfield residents through a range of new services, including data-driven early intervention, community outreach, specialist practice teams and a street homelessness service. We are seeking proactive, outcome focused people to join our Street Homelessness Service. The Street Homelessness Service has been set the ambitious target to end rough sleeping in Enfield. Team Leader - Fixed Term Role until March 2026 We are recruiting for a Team Leader, to work within the Street Homelessness Accommodation Team, part of the Street Homelessness Service. The Street Homeless Accommodation Team provide housing related support services to former rough sleepers across three distinct supported housing projects - Housing First, Dispersed, and Shared Accommodation. You will be an experienced team leader and will combine your expertise and knowledge of move on, safeguarding, managing ASB, housing related support, welfare and homelessness policy and legislation. You will help to manage a team of highly skilled employees including Housing Support Workers and Welfare Advisors, who are responsible for providing proactive housing related support to residents with a history of street homelessness. You will ensure the service continues to delivers support of high quality to our residents to enable them to maintain their homes and move on into suitable long term accommodation. You must have strong communication and creative problem-solving skills together with the drive and passion to help vulnerable people to live independent and fulfilling lives. You must also be willing to work outside of office hours on occasion, be able to work independently and have good knowledge of welfare, housing and homelessness practice. This is a fantastic opportunity to join and innovative and inspiring service aimed at ending rough sleeping in Enfield. Contact Details If you would like to know more about the role, please contact Selwyn Albert on 07356 141457 for an informal discussion. If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or at <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> Why it's great to work for Enfield Council: We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. - An excellent pension through the Local Government Pension Scheme (LGPS). - Up to 31 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. - A blend of remote and office based working for most roles. - Interest free season ticket loan repayable over three or ten months. - Career development and learning experiences from a range of training courses and learning methods. - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. - Health and leisure discounts and tax-free bikes for work. We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. Place - <a href="https://www.enfield.gov.uk/services/jobs-and-careers/place#welcome" target="_blank">https://www.enfield.gov.uk/services/jobs-and-careers/place#welcome</a> Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

Street Homelessness Accommodation Team Leader

Job Description Neighbourhood Housing Manager (Part-Time) x14 hours PO5: Starting salary £52,674 per annum pro-rata incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes. About the Role: You will have responsibility for the management of Neighbourhood Housing Services and be responsible for carrying out management functions in a number of key areas. Your team will be providing a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints, disputes and estate management. The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council's neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required. As part of this process, you will provide guidance, support and leadership to the Seniors and their staff and also develop and maintain effective partnership working across the service both internal and external. You will also be expected to lead on the development and delivery of service improvements within the area. This will be an excellent opportunity to further your career in housing management. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Sehaer Siddique at (<a href="mailto:Ssiddique@lambeth.gov.uk" target="_blank">Ssiddique@lambeth.gov.uk</a>) How to Apply: If you're interested in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Tuesday 2nd September 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul><li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li><li>Generous annual leave entitlement starting from 27 days, increasing to up to 34 days depending on length of service.</li><li>Membership in the Local Government Pension Scheme.</li><li>Hybrid Working.</li><li>Employee Assistance Programme.</li><li>Occupational Sick Pay based on length of service.</li><li>Discounts at local restaurants.</li><li>Discount at our Active Lambeth Gyms.</li><li>Learning and Development opportunities, including Apprenticeships.</li><li>Cycle to Work Scheme.</li><li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li><li>Trade Union Membership.</li></ul>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.

Neighbourhood Housing Manager (Streatham)

Neighbourhood Housing Manager (Part-Time) x14 hours PO5: Starting salary £52,674 per annum pro-rata incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes. About the Role: You will have responsibility for the management of Neighbourhood Housing Services and be responsible for carrying out management functions in a number of key areas. Your team will be providing a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints, disputes and estate management. The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council's neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required. As part of this process, you will provide guidance, support and leadership to the Seniors and their staff and also develop and maintain effective partnership working across the service both internal and external. You will also be expected to lead on the development and delivery of service improvements within the area. This will be an excellent opportunity to further your career in housing management. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Sehaer Siddique at (<a href="mailto:Ssiddique@lambeth.gov.uk" target="_blank">Ssiddique@lambeth.gov.uk</a>) How to Apply: If you're interested in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Tuesday 2nd August 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul> <li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li> <li>Generous annual leave entitlement starting from 27 days, increasing to up to 34 days depending on length of service.</li> <li>Membership in the Local Government Pension Scheme.</li> <li>Hybrid Working.</li> <li>Employee Assistance Programme.</li> <li>Occupational Sick Pay based on length of service.</li> <li>Discounts at local restaurants.</li> <li>Discount at our Active Lambeth Gyms.</li> <li>Learning and Development opportunities, including Apprenticeships.</li> <li>Cycle to Work Scheme.</li> <li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li> <li>Trade Union Membership.</li> </ul>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. Salary range <ul><li>£52,674 per year</li></ul>

Do you have a background in hospitality, travel, or customer service? Are you great with people, solving problems, and going the extra mile to ensure a positive experience? If so, we want to hear from you! At Axis, we pride ourselves on delivering excellent service to residents and communities. We're looking for Resident Liaison Officers (RLOs) who can bring their people skills, patience, and commitment to help us make a real difference. What you'll do As a Resident Liaison Officer, you'll be the friendly face between residents and our teams, ensuring they feel supported, respected, and informed at all times. Covering patches across W10, E1 and E2. You will: Build strong relationships with residents and provide a first point of contact. Help resolve issues and complaints quickly and professionally. Keep residents updated on repairs, works, and progress in their homes. Support vulnerable people and make sure their needs are understood. Organise resident meetings, consultations, and community events. Promote Axis's commitment to customer care and continuous improvement. What we're looking for You don't need housing experience - we're looking for people with the right attitude, empathy, and customer focus. If you've worked in hotels, airlines, travel services, or any role where you've dealt with customers in a fast-paced environment, you could be a perfect fit. We need someone who is: <ul> <li>Friendly, approachable, and confident with people.</li> <li>Calm under pressure and great at solving problems.</li> <li>An excellent communicator (both face-to-face and in writing).</li> <li>Organised, proactive, and able to work independently.</li> <li>Flexible to travel and hold a full driving licence.</li></ul>Why Axis? <ul> <li>Be part of a supportive team where people come first.</li> <li>Make a difference in local communities.</li> <li>A role where no two days are the same - you'll be out meeting people, solving problems, and building trust.</li> <li>Full training provided to help you succeed.</li></ul>At Axis, we celebrate diversity and value people from all backgrounds. If you're passionate about customer service and ready for a rewarding new challenge, we'd love to hear from you.

Resident Liaison Officer

Who We Are Since 2014, Runway East has been on a mission to banish boring offices. Across London, Bristol, Birmingham, and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we're committed to making a positive impact on people and the planet, supported by a passionate and friendly team. The Role: Community Manager of Serviced Offices As a Community Manager, you'll lead the charge in delivering an exceptional workspace experience for our members. Combining your passion for operational excellence, relationship building, and community development, you'll ensure our sites run smoothly, our members are happy, and our standards are consistently high. This is a hands-on leadership role where no two days are the same. Whether it's solving problems, planning events, or keeping the site "showroom ready," you'll play a key part in making Runway East the best place to work. Read 'A Day in the Life of a Community Manager' to learn more about the role. Key Responsibilities: As part of our vibrant Community team, your responsibilities include: <ul> <li>Site Operations: Oversee daily operations, quickly resolve issues, and maintain compliance with safety and security standards.</li> <li>Team Leadership: Lead and support your Community Associate(s), delegating tasks effectively and ensuring the team feels motivated and empowered.</li> <li>Member Relationships: Build and maintain strong connections with members, acting as their main point of contact and ensuring their needs are met.</li> <li>Community Atmosphere: Support small initiatives &amp; events that bring members together, creating a friendly and welcoming workspace.</li> <li>Standards &amp; Presentation: Ensure the site is always "showroom ready" with high attention to detail.</li> <li>KPI Responsibility: Follow and implement processes to achieve our KPI targets, setting clear expectations with the team for performance and aligning with the company's goals.</li> <li>Delivering a Great Member Experience: Continuously improve the space and services based on member feedback, creating a place they love to work.</li> </ul>Requirements Who You Are We're looking for someone who is: <ul><ul> <li>Charismatic: Positive and approachable, with a natural ability to build strong relationships.</li> <li>Resilient: Calm under pressure, proactive, and solutions-focused</li> <li>Service-Minded: Thrives on helping others and delivering great experiences.</li> <li>Hardworking: Leads by example and gets stuck in when needed.</li> <li>Detail-Oriented: Notices the small things and takes action to maintain high standards.</li> <li>Leader: Confident in guiding and motivating your team to success.</li> </ul></ul>Benefits Why Join Us? <ul> <li>Salary: £32,000-40,000 </li> <li>Time Off: 31 days including bank holidays , plus an extra day for every year at Runway East . We also give you your birthday off (because no one should work on their birthday) and extra time off over the Christmas break .</li> <li>Wellbeing: Private health &amp; dental, gym discounts , mental health support , and a Bike2Work scheme .</li> <li>Growth: £150 personal growth budget , learning resources, and regular lunch &amp; learns .</li> <li>Community: Two workdays per year for charitable activities , team outings , and epic annual trips (Barcelona, Rhodes, Vilnius, and more!) .</li> </ul>Our Commitment to Inclusivity We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know-we're here to help.

Job Description Your role: The Tenant Services Coordinator role offers an exciting opportunity to be at the heart of tenant engagement, ensuring smooth operations and fostering positive relationships within a dynamic environment. You'll be joining a collaborative and supportive team, reporting directly to the Property Manager, where your contributions will make a real impact. This role combines organisational skills with people-focused interactions, perfect for someone who thrives on variety and teamwork. Day to day you will: <ul> <li>Act as the primary point of contact for tenants, addressing queries and resolving issues promptly to ensure tenant satisfaction.</li> <li>Coordinate and manage tenant services, including maintenance requests, building operations, and service delivery.</li> <li>Maintain accurate records and documentation, ensuring compliance with policies and procedures.</li> <li>Support the Property Manager in implementing initiatives to enhance tenant experience and building operations.</li> <li>Liaise with contractors and service providers to ensure high-quality and timely service delivery</li></ul>What we're looking for from you: <ul> <li>Strong interpersonal and communication skills to build positive relationships with tenants and stakeholders.</li> <li>Ability to problem-solve and handle issues calmly and effectively under pressure.</li> <li>Excellent administration and project coordination skills</li> <li>Proficiency in using office software and systems to maintain accurate records and streamline processes.</li> <li>Strong organisational skills</li> <li>Flexibility to handle changing priorities and projects</li></ul>If you think you have what it takes but don't tick every requirement on the list, please do apply. We recognise that considering someone's potential as well as their experience is a great way to hire. We want to hear from people who have a passion to learn and develop. At News UK, we know the value of working together, which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate, innovate, and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position, so we encourage you to speak with your recruiter to learn more about what's required for your role. News UK is one of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio and Virgin Radio UK, and we have market-leading local stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multi-format brands are home to a plurality of opinion, representing the diverse communities we serve. Driven by passion, guided by principles and acting with purpose, we exist to promote a fair society, freedom of speech and a little bit of fun. Rethinking continually the business of storytelling, we represent, reflect and reach the nation, telling the stories that matter. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African &amp; Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and the Apprentice Society. Benefits Some of our benefits include: <ul> <li>Maternity leave up to 18 weeks full basic salary &amp; paternity leave up to 2 weeks</li> <li>Wide range of training available, plus full LinkedIn Learning access</li> <li>Private medical insurance including coverage for pre-existing conditions</li> <li>Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes</li> <li>'Bikes for Work' and 'Electric Car' scheme</li> <li>Up to 60% discount on Harper Collins books</li> <li>Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK &amp; The Times. Weekly virtual panel chats with top journalists and celebrities</li> <li>Access to wellbeing benefits such as EAP, physio/massage and counselling</li> <li>A generous pension scheme with employer contributions of up to 5%</li> <li>25 days holiday, plus bank holidays and up to 4 volunteering days per year</li></ul>We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you to apply for any of our roles please contact us on [email protected].

Tenant Services Coordinator

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in our Housing Services in London Sounds great, what will I be doing? The role is responsible for delivering full housing management services across a portfolio of 50-100 supported accommodation units, with a focus on tenancy sustainment, legal compliance, and strong financial performance. This includes facilitating onboarding and exit processes for service users, promoting tenancy expectations early on, and embedding a Psychologically Informed Environment (PIPE) approach. Accurate and GDPR-compliant tenancy records must be maintained, with regular monitoring and reporting on tenancy issues through internal dashboards and quarterly reviews. The position also involves driving rent and service charge collection, preventing arrears through proactive engagement, and taking recovery action where needed. The postholder will provide specialist advice on housing benefits, manage claims and appeals, and oversee invoicing and reconciliation with external agencies. Additionally, they will ensure timely repair reporting and resolution, maintain communication with residents and staff on maintenance progress, and uphold property standards to meet compliance requirements. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The role requires strong experience in rent collection, arrears recovery, and applying the pre-action protocol, alongside the ability to manage welfare benefit claims and navigate complex DWP and Housing Benefit systems. It involves working directly with vulnerable individuals, including those experiencing mental health issues, substance dependency, domestic abuse, and young people with additional support needs. The post demands in-depth knowledge of tenancy and housing management functions, a good understanding of benefits systems, and awareness of the legal framework surrounding arrears enforcement. Experience in partnership working with local authorities, support workers, and external agencies is essential. Candidates must be proficient in Microsoft Office and housing management systems, with the ability to maintain accurate electronic records, analyse and present financial data, and produce high-quality written communications. Strong interpersonal and communication skills are vital, as is the ability to work sensitively with service users while building effective relationships with stakeholders. The role requires self-motivation, excellent time management, the ability to work independently, a strong sense of accountability, and the flexibility to travel between accommodation sites to meet service users in person. Interview Steps We keep our interview process simple, so you know exactly what to expect. <ul> <li> Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! </li> <li> Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. </li> </ul>Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered. Documents <ul><li> Housing Management Officer - Housing Services .pdf (1.46 MB) </li></ul>

Housing Management Officer

Our Future Health will be the UK's largest ever health research programme, bringing people together to develop new ways to detect, prevent, and treat diseases. Diseases like cancer, dementia, diabetes, and heart disease affect the lives of many people in our communities. Our goal is to create a world-leading resource for health research, to improve our understanding and spot the patterns of how and why common diseases start, so treatments can begin sooner and be more effective. The ambition of Our Future Health differs from other large UK population cohorts in terms of scale and the aim to recruit much higher numbers of participants from groups who are not well represented in research i.e. ethnic minorities, younger people and those from lower socioeconomic backgrounds. To support the delivery of our diversity strategy, we are seeking passionate and dedicated Community Engagement Officers to join our dynamic team. The successful candidates will support the delivery of various pilots and projects aimed at reaching and engaging underrepresented communities. This role offers the opportunity to work on multiple projects, gaining a broad range of experience and making a tangible impact on community engagement initiatives. You'll be responsible for: Supporting the planning, implementation, and evaluation of projects and partnerships to help support and engage underrepresented communities. This could involve: <ul> <li>Exploring areas of high diversity across the UK for our clinic location planning</li> <li>Organising logistical and operational elements of pilot delivery</li> <li>Working with partners to deliver projects that will help raise awareness and support our recruitment and engagement goals</li> <li>Developing and maintaining relationships with community groups, organisations, and stakeholders to foster trust and collaboration.</li> <li>Supporting and managing our Community Champions and other elements of that initiative</li> <li>Supporting on tailored content development and dissemination across various community groups</li> <li>Supporting the team with preparing reports on project progress, community feedback, and engagement metrics for internal and external stakeholders</li> </ul>The role will also involve: <ul> <li>Building effective working relationships with key stakeholder teams across the organisation</li> <li>Advocating for the needs and interests of underrepresented communities within the organisation.</li> <li>Representing the organisation at community events and forums.</li> <li>Sharing insights and learnings across the organisation from your engagement with communities to help improve programme design.</li> <li>Researching and understanding the key communities we are trying to recruit and engage with</li> <li>Monitor team inboxes and efficiently direct emails to the appropriate team members</li> </ul>Requirements <ul><li>Have experience of working on community / public engagement programmes </li></ul><ul><li>Have a dynamic, flexible approach, with excellent organisational skills and attention to detail. </li></ul><ul><li>Be someone who works well in a busy, changing environment with tight deadlines. </li></ul><ul><li>Be able to build relationships and work confidently with colleagues and external stakeholders at all levels and from all backgrounds. </li></ul><ul><li>Have good written and oral communication skills with the ability to communicate complex messaging clearly and in a way that is meaningful for different groups of people. </li></ul><ul><li>Have the ability to work independently and as part of a team. </li></ul>You may also have some of the following desirable skills: <ul><li>A good understanding of or experience in the health sector. </li></ul><ul><li>Experience and understanding of working with underrepresented groups. </li></ul><ul><li>Experience of engaging with diverse communities about health research. </li></ul>Let's prevent disease together. You may work remotely from anywhere within the UK with quarterly travel to London for team days. There will also be project dependent travel required. Closing date for applications : 1st September. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at <a href="mailto:talent@ourfuturehealth.org.uk" target="_blank">talent@ourfuturehealth.org.uk</a> Benefits <ul> <li>Salary from £36,000.</li> <li>Generous Pension Scheme - We invest in your future with employer contributions of up to 12%.</li> <li>30 Days Holiday pro rata + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you.</li> <li>Enhanced Parental Leave - Supporting you during life's biggest moments.</li> <li>Cycle to Work Scheme - Save 25-39% on a new bike and accessories through salary sacrifice.</li> <li>Home &amp; Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice</li> <li>£1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board!</li> <li>Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family.</li> <li>A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements.</li> </ul>

Community Engagement Officer

Salary: £38,220 - £42,839 per annum Grade: JK Contract: Permanent Hours: Full time (37 hours) Location: Richmond, North Yorkshire This role can be based at any of the North Yorkshire Council offices in Richmond, Harrogate, and Selby. Our Service At North Yorkshire Council, we're proud to manage and maintain around 8,500 social housing properties-each one cared for with a commitment to quality, safety, and sustainability. Our goal is to provide homes that are not only affordable and healthy, but also future-ready, meeting both tenant needs and government energy performance standards. If you're passionate about making a difference in your community, our Housing Standards team offers an exciting opportunity to be part of something meaningful. The team is made up of five specialist areas: construction, repairs, improvements, contract management, and safety. You'll work alongside experienced trade operatives, surveyors, contract supervisors, and Team Leaders-all supported by dedicated Housing Standards Managers. Whether you're starting your career or bringing years of experience, you'll find a collaborative environment, professional development opportunities, and the chance to help shape the future of housing in North Yorkshire. The role As a Level 3 Surveyor working on our Retrofit Programmes within the Improvement Team, you will play a crucial role in ensuring the council's housing assets are maintained and brought up to the council's energy performance of a C to meet all current statutory, regularity, and legislative standards. We are hiring for senior-level positions and are predominantly experienced around the retrofitting of domestic dwellings or coordination of Capital Works programmes to a high level of engagement and customer care, offering opportunities to contribute to meaningful work and advance your career. The core focus of this job is to assist in the delivery of our housing retrofit programmes to help the Council achieve its goals of bringing its housing stock up to energy performance of C by 2030. The job will require the successful applicant to work within a small team under the Housing Standards Team Leader, Carrying out Retrofit Surveys, working with the council's Retrofit coordinators and trade workforce, along with managing the customer's expectations with excellent communication in the successful delivery of energy efficiency installation measures to ensure that the council's housing stock is brought up to a minimum of EPC C, alongside taking a fabric first approach to ensuring that all properties are free of defects making them a comfortable, affordable and of a decent homes standard. The core focus of this job is the development and delivery of new construction via a large What you will bring. • You will know current best practices in social housing relating to tenant safety and decent home standards, along with a good solid knowledge and proven background in the construction industry. • Experience in delivering quality housing repair works, a good knowledge and experience of surveying within retrofit or coordination of capital works programmes, along with the current requirements around the delivery of a successful programme. • Excellent communication and IT skills are essential for this role, both written and oral, with the ability to problem solve and find pragmatic solutions., Tenant liaison is a key essential for this role, along with having an empathetic attitude and good customer service skills. Essential: • IOSH Managing Safely, Level 4 qualification in Surveying or compliance, e.g. Quantity Surveyor, HHSRS, and Retrofit Accredited. • Understanding of Building Control and Planning Legislation. Experienced in specifying routine works in domestic properties. Desirable: • CAD user, NEBOHS, Prince2, HNC Construction and the Built Environment, MCIOB. Knowledge in housing management, project management, disrepair claims, and use of asset management systems. • Personal Attributes: Proactive, a strong problem solver, and able to work under pressure and manage multiple priorities effectively. High levels of customer care. Able to maintain confidentiality. Why Join us? <ul> <li> Generous Annual Leave 28 days of holiday (pro-rata), increasing to 34 days after 5 years' service - plus public holidays.</li> <li> Pension Scheme : Save for your future with our generous Local Government Pension Scheme.</li> <li> Fitness Discounts : Discounted Gym memberships at various gyms across the county.</li> <li> Lifestyle Savings : Enjoy a wide range of discounts at hundreds of popular high-street and online retailers. </li> <li> And more : Additional wellbeing support, employee assistance, and development opportunities.</li> </ul> Contact and apply. If you would like to learn more about our role, please contact <a href="mailto:Paul.Cole@northyorks.gov.uk" target="_blank">Paul.Cole@northyorks.gov.uk</a> for an informal conversation. Key dates: Closing date: 24/08/2025 Interview date: TBC Key Documents: Job Description.docx Total Rewards NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Housing Standards Surveyor

Job share We are currently recruiting for a Neighbourhood Housing Officer to join our successful and motivated Team that helps support thedeliver the best housing services within Tower Hamlets. To be successful in this role you will need to have the following skills and experiences in <ul><li>Managing a Neighbourhood patch, that provides tenancy neutral Housing and Estate management services.</li><li>Managing a Neighbourhood patch of approx. 1000 properties.</li><li>Pro-actively managing all potential hazards and Fire Risk Assessments.</li><li> Support and sustain tenancies to prevent homelessness through the provision of general tenancy support to residents.</li><li>To take action concerning breach of tenancy, removal of squatters, unauthorised occupants, authorising successions, assignments including attending Court to give evidence.</li><li>Be sympathetic in managing stressful circumstances with clients via various communication platforms, including home visit and when representing the Council in court.</li><li>Managing a portfolio of tenancy sustainment cases e.g. Safeguarding, Domestic Abuse and Hoarding.</li></ul><ul><li> What we offer </li><li> 26 days' paid holiday each year, plus 8 bank holidays(pro rata)</li><li>Pension scheme</li><li>Cycle to Work salary sacrifice scheme,</li><li>Interest-free loans for season tickets</li><li>Well-being discounts.</li><li>Newly refurbished offices, with free tea, coffee and fruit, and shower facilities;</li><li>Flexibility for blended and remote working provisions;</li><li>Working within a diverse and inclusive workforce </li></ul>We are an accredited 'disability confident employer' that guarantees an interview for all those that have indicated a disabled that meets the minimum essential criteria for the role. How to apply You are encouraged to read the Job description and person specification before applying for this job role.

Neighbourhood Housing Officer - Job share

Salary circa £29,000 per annum plus flexible benefits of up to £1,941 per annum and vehicle allowance of up to £2,683 per annum Woking (Hybrid) Closing on 09/09/2025 at 23:59 Yes DBS Check Permanent | Flexible Hours/Full Time 37 hours per week. Temporary Accommodation Officer Are you passionate about making a difference in the lives of vulnerable individuals and families? Do you thrive in a fast-paced, people-focused environment? If so, we want to hear from you! What You'll Do As a Temporary Accommodation Officer, you'll play a vital role in: <ul><li>Delivering high-quality housing management services to those in temporary accommodation.</li><li>Ensuring safety and compliance across temporary accommodation sites.</li><li>Supporting residents to become tenancy-ready and move towards a secure home.</li><li>Collaborating with housing colleagues, contractors, and external agencies.</li><li>Monitoring repairs, cleanliness, and fire safety standards.</li><li>Engaging residents in shaping future housing services.</li></ul>What We're Looking For <ul><li>Experience in housing, social work, or community care.</li><li>Strong communication and conflict resolution skills.</li><li>Understanding of safeguarding and the needs of vulnerable groups.</li><li>A proactive, customer-centric approach to service delivery.</li><li>Willingness to work flexibly, including evenings and weekends.</li><li>A full driving licence.</li></ul>Why Join Us? <ul><li>Be part of a supportive, forward-thinking team.</li><li>Make a real impact in your community.</li><li>Opportunities for training and development.</li><li>Work in a dynamic role that blends housing management with social impact.</li></ul>Additional Info <ul><li>DBS Check: Basic level required</li><li>Politically Restricted Post: No</li><li>Emergency Responsibilities: No</li></ul>For an informal chat about the role, please contact Katherine Hiscock, Head of Housing Services and Transformation at <a href="mailto:katherine.hiscock@woking.gov.uk" target="_blank">katherine.hiscock@woking.gov.uk</a> Closing date: 9 September 2025 at 23.59 Interview dates: 15 and 18 September 2025 How to apply Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community. Please apply online via the link provided.

Temporary Accommodation Officer

About the Borough With a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London. Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives. About the Service and Team Sutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. We have a team of 16 Housing Managers who have individual patches of around 500 residents each. This is a perfect time to join our Housing Management team. Our focus is on delivering our core landlord services to ensure that we deliver these consistently well. We are committed to investing in our residents and supporting them to access appropriate services to address a range of issues, including health &amp; wellbeing, financial resilience, training and employment. About the Role and Our Ideal Candidate As a Housing Manager, you will be required to demonstrate a holistic approach to tenancy management and take ownership of residents' concerns, providing support and resolution in line with policy and procedure. The successful candidate will have experience of rent recovery, adult &amp; child safeguarding, anti-social behaviour case management, supporting victims of domestic abuse, mutual exchanges and working with residents to support them in making positive lifestyle changes. You will be required to promote inclusion among tenants and help to build stronger communities. This is a challenging, interesting and engaging role and will require you to demonstrate a commitment and ability to work within and across teams to deliver resident priorities. The right person for this role will be able to demonstrate that they are: <ul><li>A skilled professional who is passionate about tenancy management, is committed to supporting residents and works proactively to improve the service we provide to our residents. You will have an understanding of housing legislation, welfare reform, and tenancy management as well as delivering resident focussed services. You will be required to demonstrate excellent customer service, an ability to effectively problem solve and to offer a professional, caring and customer focused service.</li></ul>Successful candidates will have access to a wide range of benefits; <ul><li>28 days annual leave. In addition you will receive statutory bank holidays (pro rata)</li><li>Local Government Pension Scheme</li><li>Simply Health staff benefit</li><li>Modern and flexible working environment</li><li>Recognition Awards</li></ul>You will be passionate about excellent customer service and continuous improvement and an excellent communicator. You will have a proven history of partnership working and networking and you will have the confidence and professionalism to work with people at all levels. Before applying please refer to the Role Profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined in the role profile. This post is exempt from the Rehabilitation of Offenders Act 1974 and, for successful candidates, a comprehensive screening process will be undertaken which will include a DBS Disclosure. Successful candidates will also be required to drive and hold a full UK driving licence. Our Offer to You Colleagues at SHP take pride in delivering our priorities and working in rewarding careers. In turn, we strive to reward them fairly through SHP's pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems. A good work-life balance is important and our key benefits are: <ul><li>Membership of the Local Government Pension Scheme (opens in new window) - a career average scheme where employees contribute between 5.5% and 12% . Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 . </li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes </li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training. Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application Process Before applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional Information We are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. Salary range <ul><li>£39,972 - £44,463 per year</li></ul>

About the Borough This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team This is an exciting new opportunity for a Housing Officer to join Housing Landlord Services as a Housing Officer for Cambridge Road Estate which is undergoing Regeneration. The Regeneration of the Estate will see 2,000 new homes built over 10 years. We are looking for an experienced Housing Officer to deliver frontline housing management services across a designated property patch. This onsite, community-based role requires strong housing expertise and experience working within a local authority or registered social landlord. We'd love you to join us at the Royal Borough of Kingston. Our Team is deeply committed to providing excellent services to our residents. We are a friendly team of 8 housing officers with a can do culture, we have a total of 4500 plus properties within Kingston. About the Role and Our Ideal Candidate To deliver a high-quality housing management service with a strong focus on exceptional customer service and efficient service delivery. Serve as the primary point of contact for residents, actively engaging with tenants to ensure a responsive and consistently excellent housing management experience. About You <ul><li>Have excellent communication skills i.e. Communicating clearly, confidently and appropriately with residents, partners and colleagues using the best methods of communication </li><li>Knowledge on Housing Regulator Consumer Standards </li><li>Able to attend evening meetings </li></ul><ul><li>Carrying out tenancy audits with residents in their homes, ensuring compliance with health and safety inspection, fire risk assessment, void inspections, estate inspections with residents and stakeholders, </li><li>Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding</li><li>Taking appropriate action regarding breaches of tenancies</li><li>Have a track record of using IT systems and automation successfully to enhance the delivery of housing/tenancy management. .</li></ul><ul><li>Identifies the need for and promotes Resident engagement/ participation and community development initiatives. This includes attending residents' meetings.</li></ul>Our Offer to You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include: <ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application Process Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Salary range <ul><li>£37,068 - £40,755 per year</li></ul>

Housing Officer

Salary: £48,969 - £55,797 Grade: Level 4 Zone 2 Location: 5 Pancras Square, N1C 4AG Contract Type: Permanent Hours: 36, Full Time Closing Date: Tuesday 26^th August at 23:59 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We're home to the most important conversations happening today and we're making radical social change a reality, so that nobody gets left behind. Here's where you can help decide a better future for us all. What You'll Be Doing / How You'll Be Involved This role is an exciting opportunity to join Camden's Single Homeless Commissioning Team as a Commissioning Manager. Covering the delivery of our rough sleeping services and supported accommodation services, the team's aims are to reduce rough sleeping in Camden, improving the wellbeing of those who are rough sleeping, and commissioning high quality services to deliver these objectives. The borough's new Homelessness and Rough Sleeping Strategy is currently being produced and represents an opportunity to further deliver high quality services to people rough sleeping. You will be responsible for commissioning a range of specialist support services for people who are street homeless, ensuring people receive high quality support to end their homelessness. You will complete key commissioning activities, including needs analyses, business cases, and service designs, in addition to regular contract management and quality assurance practices. You will ensure services are co-produced with those who use them, that they provide value for money, and that they are delivered through trauma, gender and culturally informed approaches. You will drive the integration of services across Adult Social Care, mental and physical health, and other key partners as well as supporting commissioning activities in the Adult Pathway. This post is exempt from the Rehabilitation of Offenders Act and will require an Basic DBS. To view the Job Profile, please click HERE or copy and paste the below URL into your browser: All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. We're looking for someone who brings both innovation and collaboration to their work, and is motivated by the opportunity to improve services for people experiencing street homelessness. You'll be confident leading commissioning exercises-from designing service specifications and analysing impact, to monitoring contracts and driving improvements. You'll understand how to assure quality through audits and reviews, and you'll be passionate about involving service users in shaping the support they receive. You'll have a strong grasp of safeguarding, homelessness legislation, and commissioning practices, and be able to apply this knowledge in a strategic and integrated way. Working across services and systems, you'll help align rough sleeping provision with Camden's wider aims, building partnerships and leading change. You'll be comfortable managing multiple projects at pace, mobilising short-term initiatives, and working to tight deadlines. Whether you're negotiating with providers, responding to FOIs, or briefing senior leaders, you'll communicate clearly and confidently, always with attention to detail and a focus on outcomes. This role also involves close collaboration with colleagues across Procurement, Legal, Finance and other departments, and occasional operational support alongside the Rough Sleeping Manager. You'll also contribute to commissioning across the wider Adult Pathway when needed. What We Offer At Camden, you'll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG. Salary range <ul><li>£48,969 - £55,797 per year</li></ul>

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