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Environmental Health Officer/Senior EHO &amp; EH Regulatory Officer/Senior EHROEnvironmental Health Regulatory Officer/Senior EHRO (Residential)/Environmental Health Officer/Senior EHO (Residential)Salary £34,125 to £51,162 p.a.&nbsp;(dependent on experience) plus essential car user allowance and flexible workingFull-time (36 hours flexible) or part-time (variable) hoursWe are looking for two officers to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team, and your duties will cover all aspects of private sector housing, including the licensing of houses in multiple occupation, nuisance and public health.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp; You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date:&nbsp; 31 May 2024 (noon)Interviews:&nbsp;week commencing&nbsp;10 June 2024To apply please use the link below.All shortlisted applicants will be contacted via email after the closing date. CVs can only be accepted in support of a completed application form. Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.Working towards equal opportunitiesStrictly No Agencies

Environmental Health Officer/Senior EHO & EH Regulatory Officer/Senior EHRO

County Hall, Newport, Isle of WightGrade 13, £46,772 to £50,251 per annumContact: Dawn Lang at 01983 821000 ext. 6187.Vacancy Reference: 2024_1018Closing Date: 29/10/2024Contract Type: PermanentHours: 37 per week Do want to make a difference to housing on the Island?We are looking for an enthusiastic and dedicated Housing Needs and Support Manager to join our caring, dynamic, and knowledgeable housing team.This is an excellent opportunity for an experienced Manager to join us toeffectively deliver our front-line service housing needs and homelessness service. You will need to ensure that the work of your team is compliant with statutory requirements and that you play a key role in shaping and delivering services for households in housing need, keeping abreast of new initiatives and caselaw and working in partnership to maximise positive outcomes for customers.You will be required to work under pressure managing a team responsible for offering essential front-line services, offering practical and long-term housing solutions for those homeless or at risk of homelessness. You will provide strong leadership and ensure staff are competent in working within statutory requirements.The successful candidate will:Have extensive understanding of housing and homelessness legislation.&nbsp;Have excellent people management skills; managing a diverse team covering a broad range of duties to find housing solutions for homeless applicants or those at risk of homelessness.Required to work strategically with colleagues across the Council and with external partner agencies to ensure the Council’s strategic housing and homelessness objectives are achieved.&nbsp;If you feel that you could thrive in this exciting opportunity to shape housing delivery on the Island and bring essential skills that will allow our team to flourish and achieve our goals then take advantage of this unique opportunity by applying today, we will look forward to hearing from you!&nbsp;For further information or an informal discussion, please contact Dawn Lang at 01983 821000 ext. 6187. PLEASE NOTE: Out of Hours Standby and Call OutYou will be required to take part in the Out of Hours Stand-by Duty Rota as and when requested by management. &nbsp;Standby and call out duties are paid in accordance with the IWC Terms and Conditions 2012 document. Please click here to view the Isle of Wight Council’s <a href="https://www.iow.gov.uk/documentlibrary/view/care-close-to-home-strategy-adult-social-care-" target="_blank">Care Close to Home Strategy</a>. Join #TeamIWC and you'll receive our staff benefits package, including: -&nbsp; Annual leave entitlement of 32 days p/a PLUS public holidays!-&nbsp; Local Government pension scheme-&nbsp; Discounted Solent ferry travel-&nbsp; Island bus network discount-&nbsp; Cycle to work scheme-&nbsp; Staff parking permit scheme-&nbsp; Discounted island sports &amp; leisure gym membership-&nbsp; National and local discounts &amp; benefits schemes-&nbsp; Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)- Travel allowance may be available if commuting from the mainland (subject to criteria)&nbsp;The Isle of Wight Council currently does not have a license to sponsor overseas workers.&nbsp;&nbsp;Find out more about working for the Isle of Wight Council and living on the Island <a href="https://www.iow.gov.uk/council-and-councillors/jobs-and-careers/" target="_blank">here</a>.&nbsp;The Isle of Wight Council protects its employees from discrimination and this is supported by the <a href="https://iwc.iow.gov.uk/documentlibrary/view/unacceptable-behaviour-policy" target="_blank">Unacceptable Behaviour Policy</a>,&nbsp;<a href="https://iwc.iow.gov.uk/documentlibrary/view/employee-code-of-conduct3" target="_blank">Employee Code of Conduct</a>&nbsp;and&nbsp;<a href="https://iwc.iow.gov.uk/azservices/documents/2590-Values-Behaviour-Framework-2019-IOW-Council.pdf" target="_blank">Behaviours Framework</a>. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.<a>The Isle of Wight Council’s Terms &amp; Conditions of employment are available upon request. Please contact our recruitment team via </a><a href="mailto:adverts@iow.gov.uk" target="_blank">adverts@iow.gov.uk</a> if you would like to receive a copy.&nbsp;The Isle of Wight Council is an equal opportunities employer. We are proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. We are also a <a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank">Disability Confident Employer</a>. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.If you have difficulty completing your online application or need further information about how to apply, phone 01983 823134 or email <a href="mailto:callcentre@iow.gov.uk" target="_blank">callcentre@iow.gov.uk</a>. Only applications submitted online by the closing date will be accepted.We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. We actively encourage you to revisit our job page and apply to alternate posts that may be suitable. Closing Date: 29th October 2024

Housing Needs and Support Manager

County Hall, Newport and agile (Working from home)Grade 8, £28,594.00 to £31,364.00 per annumContact: Jem Seaward at 01983 821000 ext. 6929.Vacancy Reference: 2024_1017Closing Date: 29/10/2024Contract Type: PermanentHours: 37 per week Do want to make a difference to housing on the Island? We are looking for an enthusiastic and dedicated Homeless Reduction Officer to join our caring, dynamic, and knowledgeable housing team. This role is integral to ensuring the council meets its duties under the Homelessness Reduction Act 2017 (HRA) and you will preferably have proven experience and knowledge of welfare rights and associated legislation. You will be expected to be able to make evidenced and informed statutory homeless determinations under the HRA and understand the duties that this entails. Integral to this will be the ability to offer advice, guidance, support, and advocacy on all aspects of housing needs.&nbsp;The successful candidate will:Have proven experience of working in a housing advice or homeless environment or be able to demonstrate that you have transferable skills, knowledge, and passion for the role.Able to manage a caseload and will be committed to understanding the multiple complexities that can have an impact on homelessness.Have excellent communication, assessment and relationship building skills.&nbsp;The ability to work closely with colleagues and other services building upon existing relationships with wider partners.If you feel that you could thrive in this exciting opportunity to shape housing delivery on the Island and bring essential skills that will allow our team to flourish and achieve our goals then take advantage of this unique opportunity by applying today, we will look forward to hearing from you! For further information or an informal discussion, please contact Jem Seaward&nbsp;at 01983 821000 ext. 6929.&nbsp;PLEASE NOTE: Out of Hours Standby and Call OutYou will be required to take part in the Out of Hours Stand-by Duty Rota as and when requested by management. &nbsp;Standby and call out duties are paid in accordance with the IWC Terms and Conditions 2012 document.Please click here to view the Isle of Wight Council’s <a href="https://www.iow.gov.uk/documentlibrary/view/care-close-to-home-strategy-adult-social-care-" target="_blank">Care Close to Home Strategy</a>.Join #TeamIWC and you'll receive our staff benefits package, including: -&nbsp; Annual leave entitlement of 32 days p/a PLUS public holidays!-&nbsp; Local Government pension scheme-&nbsp; Discounted Solent ferry travel-&nbsp; Island bus network discount-&nbsp; Cycle to work scheme-&nbsp; Staff parking permit scheme-&nbsp; Discounted island sports &amp; leisure gym membership-&nbsp; National and local discounts &amp; benefits schemes-&nbsp; Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)- Travel allowance may be available if commuting from the mainland (subject to criteria) The Isle of Wight Council currently does not have a license to sponsor overseas workers.&nbsp;Find out more about working for the Isle of Wight Council and living on the Island <a href="https://www.iow.gov.uk/council-and-councillors/jobs-and-careers/" target="_blank">here</a>. The Isle of Wight Council protects its employees from discrimination and this is supported by the <a href="https://iwc.iow.gov.uk/documentlibrary/view/unacceptable-behaviour-policy" target="_blank">Unacceptable Behaviour Policy</a>,&nbsp;<a href="https://iwc.iow.gov.uk/documentlibrary/view/employee-code-of-conduct3" target="_blank">Employee Code of Conduct</a>&nbsp;and&nbsp;<a href="https://iwc.iow.gov.uk/azservices/documents/2590-Values-Behaviour-Framework-2019-IOW-Council.pdf" target="_blank">Behaviours Framework</a>. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.<a>The Isle of Wight Council’s Terms &amp; Conditions of employment are available upon request. Please contact our recruitment team via </a><a href="mailto:adverts@iow.gov.uk" target="_blank">adverts@iow.gov.uk</a> if you would like to receive a copy.The Isle of Wight Council is an equal opportunities employer. We are proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. We are also a <a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank">Disability Confident Employer</a>. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.<a>If you have difficulty completing your online application or need further information about how to apply, phone 01983 823134 or email </a><a href="mailto:callcentre@iow.gov.uk" target="_blank">callcentre@iow.gov.uk</a>. Only applications submitted online by the closing date will be accepted.We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. We actively encourage you to revisit our job page and apply to alternate posts that may be suitable. &nbsp;Closing Date: 29th October 2024

Homelessness Reduction Officer

Job summary Community Mental Health Nurse - Joint Homelessness Team The Joint Homelessness Team are seeking to recruit an enthusiastic and dynamic mental health nurse who can be clinically creative in engaging an often marginalized client group. Your skills and abilities will enable you to work closely with other statutory mental health services, housing provider services and social care teams to deliver an assertive and responsive service throughout the rough sleeper pathway. You will also gain experience of working closely with third sector, charitable and voluntary homeless services. The JHT work in many, varied settings and on any given day you may find yourself engaging clients at their sleep sites, hostels or day-centres in addition to the more usual community practice areas. This post offers an excellent opportunity to develop and build upon existing clinical skills within the framework of a supportive multi disciplinary team. If you are interested in working with the Joint Homelessness Team and have any questions you are invited to contact Haroun Kamara prior to applying on 0207 8544206 or email: <a href="mailto:harounkamara@nhs.net" target="_blank">harounkamara@nhs.net</a> Main duties of the job To be you and to do what you do best in the job you love! The successful applicant will take the lead of a caseload of patients and be at the forefront of their care. You will also be expected to work in collaboration with the Operational Team Manager, Clinical Leads/Senior Practitioners and to have close working relationships with the Inpatient Service and Home Treatment Team. To help support you with the abovewe offer a robust induction and tailored training will be given and encouraged. As an employer, CNWL also offer various training opportunities, dependent on how long you are in post and your development needs as well as the CMHH offering internal training opportunities so that the team continues to learn and evolve their practice and support of their clients and each other. The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings. About us In return we can offer you the following; <ul> <li>Flexible shift working opportunities for a healthier work-life balance</li> <li>Commitment from the team todevelop youby offering coaching and in-house development sessions such as, Leadership programmes,non-medical prescribing, CBT-P training and much more</li> <li>Free access to our Staff and Wellbeing serviceto ensure that you are always looking after yourself</li> <li>Commitment tocareer mappingto ensure continuous professional development including opportunities within the Trust</li> <li>Shadowing opportunitiesincluding HTT, Psych Liaison and many more</li> <li>LocalReflective Practice forumsrun by one of the senior leads</li> <li>An opportunity to work with afriendly, dynamic, passionate and diverse teamwho are committed to looking after each other as well as their patients</li> <li>Excellentstaff benefits: our benefit packages are amongst the best in London and include: childcare vouchers, health and wellbeing services, season ticket loans, cycle to work scheme, blue light card, discounts at Nando's and Superdrug, mobile phone contracts and much more!</li> <li>Award-winning Staff Networks</li> <li>Hidden Gem &amp; annualaward ceremonies</li> </ul>Job description Job responsibilities **Please see full job description for further information** Key Duties Clients/Users <ul> <li>To make contact with homeless people in Day Centres and other voluntary organisations providing services for homeless people.</li> <li>To undertake individual comprehensive assessments of mental health housing and social care needs.</li> <li>To offer short-term intervention to link clients into mainstream services where appropriate.</li> <li>To undertake care management assessments and responsibilities for individual clients in relation to care planning.</li> <li>To carry an allocated caseload of clients with ongoing Care Management responsibilities for assessment, care, treatment and review for individual clients.</li> <li>To assist where necessary in rehabilitation programmes for individuals and groups.</li> <li>To advocate for clients in relation to access to services, including welfare benefits and housing and social care, and support with applications as required.</li> </ul>Team <ul> <li>To participate as a full member of the multidisciplinary team.</li> <li>To be familiar with all legislation and policies that relate to the team and apply correctly in practice. This will include all housing legislation and government homelessness initiatives in addition to national and local mental health policies and directives.</li> <li>To attend team meetings and support groups and other routine and specific meetings as required.</li> <li>To undertake joint work with other team members and to co-ordinate this if required.</li> <li>To contribute as required to the development of policies and procedures devised by the team.</li> <li>To take part in the weekly Duty Rota for the Advice and Referral service.</li> <li>To take part in regular reviews of team performance and goal setting.</li> </ul>Agency / Liaison <ul> <li>To undertake planned, regular contact sessions at specific agencies e.g. Day Centres, Hostels</li> <li>To develop good communication with agency staff as a basis for good working relationships.</li> <li>To represent the Joint Homelessness Team at agency meetings if requested to do so.</li> <li>To offer informal consultation on mental health issues to agency staff.</li> <li>To offer formal training sessions to external agencies on mental health and homelessness issues if requested to do so.</li> <li>To develop and maintain effective joint working arrangements with colleagues in mainstream Health and Social and Community Services Departments to ensure a comprehensive and co-ordinated service.</li> </ul>Job description Job responsibilities **Please see full job description for further information** Key Duties Clients/Users <ul> <li>To make contact with homeless people in Day Centres and other voluntary organisations providing services for homeless people.</li> <li>To undertake individual comprehensive assessments of mental health housing and social care needs.</li> <li>To offer short-term intervention to link clients into mainstream services where appropriate.</li> <li>To undertake care management assessments and responsibilities for individual clients in relation to care planning.</li> <li>To carry an allocated caseload of clients with ongoing Care Management responsibilities for assessment, care, treatment and review for individual clients.</li> <li>To assist where necessary in rehabilitation programmes for individuals and groups.</li> <li>To advocate for clients in relation to access to services, including welfare benefits and housing and social care, and support with applications as required.</li> </ul>Team <ul> <li>To participate as a full member of the multidisciplinary team.</li> <li>To be familiar with all legislation and policies that relate to the team and apply correctly in practice. This will include all housing legislation and government homelessness initiatives in addition to national and local mental health policies and directives.</li> <li>To attend team meetings and support groups and other routine and specific meetings as required.</li> <li>To undertake joint work with other team members and to co-ordinate this if required.</li> <li>To contribute as required to the development of policies and procedures devised by the team.</li> <li>To take part in the weekly Duty Rota for the Advice and Referral service.</li> <li>To take part in regular reviews of team performance and goal setting.</li> </ul>Agency / Liaison <ul> <li>To undertake planned, regular contact sessions at specific agencies e.g. Day Centres, Hostels</li> <li>To develop good communication with agency staff as a basis for good working relationships.</li> <li>To represent the Joint Homelessness Team at agency meetings if requested to do so.</li> <li>To offer informal consultation on mental health issues to agency staff.</li> <li>To offer formal training sessions to external agencies on mental health and homelessness issues if requested to do so.</li> <li>To develop and maintain effective joint working arrangements with colleagues in mainstream Health and Social and Community Services Departments to ensure a comprehensive and co-ordinated service.</li> </ul>Person Specification Education and Qualifications Essential <ul> <li>RMN with current NMC registration.</li> <li>Evidence of post registration training and CPD</li> </ul> Desirable <ul> <li>Other relevant training, e.g. substance misuse.</li> <li>ENB 810/811/812 (or equivalent).</li> </ul> Experience Essential <ul> <li>Experience of working in a setting that provided care for people who were acutely and chronically ill.</li> <li>Experience of working in multidisciplinary mental health team with clients with acute/severe and enduring mental health problems</li> </ul> Desirable <ul> <li>Experience of working with homeless people with mental health problems</li> </ul> Skills and knowledge Essential <ul> <li>An understanding of the particular needs of homeless clients with enduring mental health problems.</li> <li>A commitment to utilising a range of mental health nursing skills to meet the needs of this client group in a way that promotes optimal user choice and participation in the type and quality of services received.</li> <li>An understanding of current government policy in relation to mental health, homelessness &amp; rough sleeping.</li> <li>An understanding of the implications of providing mental health services in an inner city area with reference to class, race, sex and disability.</li> <li>Effective written and verbal communication.</li> <li>Evidence of effective time management and organisational skills.</li> <li>Ability to work independently and as a member of a team.</li> </ul> Desirable <ul> <li>An understanding of housing policy in relation to community care.</li> </ul> Other Essential <ul> <li>A commitment to developing clinical nursing skills through training and experience.</li> <li>An understanding of the need for and acceptance of supervision.</li> <li>An understanding of the meaning and implications of confidentiality.</li> <li>The post holder must have the ability to understand and implement the Equal Opportunities Policy at a level appropriate for the post.</li> </ul>Person Specification Education and Qualifications Essential <ul> <li>RMN with current NMC registration.</li> <li>Evidence of post registration training and CPD</li> </ul> Desirable <ul> <li>Other relevant training, e.g. substance misuse.</li> <li>ENB 810/811/812 (or equivalent).</li> </ul> Experience Essential <ul> <li>Experience of working in a setting that provided care for people who were acutely and chronically ill.</li> <li>Experience of working in multidisciplinary mental health team with clients with acute/severe and enduring mental health problems</li> </ul> Desirable <ul> <li>Experience of working with homeless people with mental health problems</li> </ul> Skills and knowledge Essential <ul> <li>An understanding of the particular needs of homeless clients with enduring mental health problems.</li> <li>A commitment to utilising a range of mental health nursing skills to meet the needs of this client group in a way that promotes optimal user choice and participation in the type and quality of services received.</li> <li>An understanding of current government policy in relation to mental health, homelessness &amp; rough sleeping.</li> <li>An understanding of the implications of providing mental health services in an inner city area with reference to class, race, sex and disability.</li> <li>Effective written and verbal communication.</li> <li>Evidence of effective time management and organisational skills.</li> <li>Ability to work independently and as a member of a team.</li> </ul> Desirable <ul> <li>An understanding of housing policy in relation to community care.</li> </ul> Other Essential <ul> <li>A commitment to developing clinical nursing skills through training and experience.</li> <li>An understanding of the need for and acceptance of supervision.</li> <li>An understanding of the meaning and implications of confidentiality.</li> <li>The post holder must have the ability to understand and implement the Equal Opportunities Policy at a level appropriate for the post.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Central and North West London NHS Foundation Trust Address 190 Vauxhall Bridge Road London SW1V 1DX Employer's website

Community Mental Health Nurse Band 6 - Joint Homelessness Team

Contract Terms Contract Type: Full -Time, Permanent Salary: PO3 £42,840 - £46,041 per annum Interview: w/c 28th October 2024 Closing Date: Sunday 13th October 2024 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role Senior Practitioners will be working on highly complex activities and expected to hold a caseload, to supervise the casework of Housing Needs Officers, and to line-manage administrative staff. As a Senior Practitioner you will support the Housing Needs Team Managers in delivering a high quality homeless prevention and assessment service, ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs. About you The successful candidate will need a detailed knowledge of housing legislation specifically Part 7 of the Housing Act (1996). You should also possess a good working knowledge of Welfare Benefits, particularly Housing Benefits, and how these apply to typical client groups. You should be a customer-focused individual that strives to achieve outstanding customer service and delivery standards for residents who are seeking help with their housing needs. You should be a highly motivated individual that can effectively manage a caseload as well as other's caseloads through case supervisions. You must possess strong organisational skills, communication skills, and the ability to manage a varied workload in a front line fast-paced environment. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Senior Housing Needs Practitioner

About Us Job Title: Financial Inclusion Officer Salary Range: £32,955 - £44.139 12 months fixed-term contract (Full-Time 36 hours) Location: Wandsworth Would like to join an expanding, hardworking, high performing, and friendly team? If yes, we have the perfect role for you! Our Rent Collection Service is looking to recruit a 12 months fixed-term contract Rent Collection Financial Inclusion Officer to join our amazing team and help play a central role in achieving positive outcomes for our tenants! About the service The Rent Collection Service (RCS) is responsible for collecting rent from all tenants of residential and non-residential properties such as garages and store sheds. About the team You will be joining a high performing and friendly team that support each other to make sure we provide the very best services to our tenants. About the role This is 12 months fixed-term role, which is funded to help the team with undertaking tailored and specific project work to help maximise the income of our tenants affected by the cost-of-living crisis. The role focuses on using data to gain insight, understand trends, and identify opportunities to design new projects. Some of the projects and responsibilities are: Universal Credit Migration Project - identifying all tenants affected by managed migration, providing benefit advice to maximise their income, setting up alternative payment arrangements and sending text/emails via GOV website. Using Low Income Family Tracker - to identify tenants potentially eligible for Pension Credit, contacting them and helping them claim, assisting with applications where necessary. Breathing Space Cases - identifying those who enter breathing space updating the system and making referrals to the team if further support is needed. Leading on Tenancy Training Project, inviting new tenants and running an in-person workshop. Helping tenants manage their debts and prioritising rent payments. Supporting tenants in financial hardship with emergency food vouchers and charitable applications for furniture, electrical items for home etc. Work in collaboration with other teams in the Council to promote tenants' wellbeing and ensure positive outcomes. Essential Qualifications, Skills and Experience Current working knowledge of the welfare reform and ability to provide welfare benefits and debt advice to tenants. An understanding of debt recovery procedures in a Social Housing environment. Must be fully aware of the duties and responsibilities arising from Safeguarding, General Data Protection Act, Health and Safety, Information Technology and Equality, Diversity &amp; Inclusion. Communicating effectively with tenants by phone, email, letters and in person with a sensitive approach to identified vulnerabilities. Organising and delivering welfare benefits training, drop-in advice surgeries and workshops. Must be IT literate. Emotionally intelligent for adaptive service delivery accounting for a tenant's individual circumstances. For an informal discussion about the role, please contact Hassan Aden by email <a href="mailto:hassan.aden@richmondandwandsworth.gov.uk" target="_blank">hassan.aden@richmondandwandsworth.gov.uk</a> Indicative Recruitment Timeline Closing Date: Sunday 20th October 2024 Shortlisting Date: W/C 21st October 2024 Interview Date: 28th October 2024 (there will be a test as part of the interview) Important Information: Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Financial Inclusion Officer

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health &amp; Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence. The service you will work in.... Dame Gertrude Young House (DGYH) is an accommodation-based service comprising of 23 units for men who have severe and enduring mental health needs, and who are also owed a homelessness duty by the local authority. With an emphasis on supporting the transition for service users, the service has a strong focus on empowering people on their journey towards independence and recovery. The service enables people to develop the life skills required to maintain their independence in the community thus preventing the otherwise unnecessary use of more institutional forms of care and hospital admissions and move on to less supported 'step down' accommodation, before eventually moving on to live independently in the community. The service operates 24 hours a day, 365 days a year, 7 days a week by onsite recovery workers and double sleep-in cover. Full housing management and supported facilities are provided. A day in this role looks like.... As a Recovery Worker at Hestia, you will play a crucial role in our Complex Needs service . Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence. A day will never look the same and some of the things you can expect to do/be responsible for are: <ul> <li>Empower a caseload of service users to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, under the direction of the Service Manager.</li> <li>To clearly articulate the aims and objectives, pathway and service model to people using the service so they can fully participate in and co-produce their support.</li> <li>Empower service users to engage effectively in their liaisons with professionals within the community such as community mental health teams, social work teams, housing providers, health professionals, Job Centre Plus etc.</li> <li>Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities.</li> <li>Work flexibly as part of a team to ensure service coverage and that contractual obligations are met.</li> <li>Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures.</li> <li>Ensure that administration is done in good time; that detailed, concise and accurate records are created contemporaneously, and that confidentiality is appropriately maintained.</li> <li>Assist the Service Manager to manage health and safety, repairs and maintenance of the premises</li> <li>Provide support to the Service Manager to manage voids across the service.</li> <li>Ensure referrals, assessments and service reviews are effective and timely.</li> <li>Empower service users to develop independent living skills as part of a planned move on process.</li> <li>Assist the Service Manager to plan, negotiate and manage budgets and to make best use of property, equipment and information technology</li> </ul>Why Hestia? Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: <ul> <li>Experience of working with people who have people who have experienced mental health and or dual diagnosis issues in a paid or voluntary role.</li> <li>Being optimistic about the possibility of change and the clients' capacity to change.</li> <li>The ability to work within a structured, busy and sometimes pressured environment.</li> <li>Willingness to work unsociable hours. Early, late, overnight and weekend duties as part of a team rota required.</li> </ul>Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered. Documents <ul><li> Recovery Worker - Mental Health and Complex Needs - Ealing.pdf (176.92 KB) </li></ul>

Recovery Worker (Homelessness)

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Infrastructure Services - Our team of infrastructure specialists design, build and maintain critical energy and water infrastructure, for the UK's largest network owners and operators. The work we do supports the requirement for effective solutions to address the UK's decarbonisation goals, and our processes minimise environmental and carbon impacts, whilst ensuring the safe and reliable operation of assets. New Homes - As experienced and specialist new build housing contractors, we create homes and regenerate areas with communities in mind. We work collaboratively with registered partners, local authorities, and private developers to provide high quality, energy efficient, and sustainable homes for people to live and grow. Connected - We connect people through fixed-line and wireless telecom infrastructure, ensuring seamless communication and access to information for all. At United Living, we have one of the largest specialist in-house teams for project management, acquisition, design, construction, and maintenance in the UK. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Resident Liaison Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Support Officer London based with a balance of home and office working £28,288 per year (pro rata) 37.5 hours per week Temporary position for up to 6 months We have a great opportunity to join our team in the role of Housing Support Officer. This is an exciting time to join the team as you'll be helping to shape the team's processes by looking at the way we work in a new light. During your working day you'll be visiting multiple properties, including houses and flats, within your geographical area, completing annual fire door checks. The role of Housing Support Officer will include: <ul> <li>Completing property inspections</li> <li>Completing health and safety compliance checks</li> <li>Updating resident information forms </li> <li>Regular contact with customers within their properties or while in the community, escalating any concerns to the local Housing team</li> <li>Extensive travel throughout the geographical area covered</li></ul>Skills and experiences: <ul> <li>Previous experience within either customer service or property inspection.</li> <li>Knowledge of compliance and health and safety</li> <li>Great organisational skills and ability to manage and prioritise your own diary</li> <li>Clear communication skills</li> <li>Ability to complete tasks within set deadlines</li> <li>Competent using mobile technology to complete worksheets</li> <li>This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work scheme</li> <li>Voluntary health plans </li> <li>Employee discounts </li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li> <li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li> <li>£28,288 per annum (pro rata)</li></ul>To view the job profile please click here (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 17 October 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Support Officer

Peabody have recently restructured the service charge function to align more closely with our local delivery model and our aim of getting closer to residents. We are also expanding the team, so we have the capacity to improve the service in line with the changes proposed in the upcoming Leasehold and Freehold Reform Act 2024. Your typical day could start with responding to resident enquiries both via phone and email. Then you might be analysing costs to ensure service charge bills are accurate, before heading across to meet with a neighbourhood, property service or estate service teams to ensure that service charges are reflective of the service we are providing. As a Service Charge Specialist you'll be the 'face of Peabody' and no one day is the same. You'll be at the heart of your Service Charge team, playing a crucial role supporting our residents and ensuring they have the correct and relevant information regarding their service charges. With a particular focus on ensuring charges are transparent and reasonable, you'll actively work with residents in the management of their service charges developing and improving Peabody's service to them and ensuring we take full account of residents' views and concerns. You're a people person who likes to get things done. You'll enjoy working collaboratively with other teams and you're first rate at building meaningful relationships across the business to enable you to find creative solutions to issues. You'll need to be in the office for two days per week and the remaining time you'll be able to work remotely. Your role covers all aspects of Service Charge calculation and enquiry management- everything from analysis of costs, evidence gathering and complaint resolution. If you're creative in your problem-solving, energised by supporting your customers and, like us, committed to doing the right thing, we want to hear from you. To be successful in this role, you're: <ul> <li>committed to first class customer service</li> <li>resilient with a positive, flexible, compassionate and can-do approach</li> <li>organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively</li> <li>experienced in accounting processes relating to service charges along with service charge legislation and best practice understanding</li></ul>Here are just a few of the benefits of working at Peabody: <ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Victoria at <a href="mailto:Victoria.wilson1@peabody.org.uk" target="_blank">Victoria.wilson1@peabody.org.uk</a> We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place week commencing week commencing 28th October PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Service Charge Officer

About Us Job Title: Homelessness Prevention and Customer Services Manager Salary Range: £48,600 - £68,241 Permanent - Fulltime Location: Housing Customer Centre, 90 Putney Bridge Road, SW18 Other essential information: Hybrid Working - Wandsworth only Objective of role The Prevention and Solutions Service in Wandsworth has expanded to meet the demand of homelessness which also reflects that Housing &amp; Homelessness are a key council priority. We are a Service that is committed to excellent Customer Care standards. We are focused on early intervention to prevent homelessness, greater partnership working to provide tailored support, offering a wide range of housing options along with setting good practice working. We are also enthusiastic and keen to invest in our staff through the delivery of extensive training and creative ways of learning for continuous development, understanding that they are key to driving service standards. About the role The role of Homeless Prevention and Customer Services Manager involves the following; Managing a busy Customer Service Reception on all matters related to Housing. Team Management -Lead on 2 operational Teams; one for Customer Service officers to deliver excellent customer standards across a wide spectrum of housing related issues and the other for Prevention and Solution officers for Prevention, advice and Options. Caseload Management- You will have a team of Customer Service officers who will work with clients who manage a caseload of households who are ineligible and destitute as well as a team of Prevention and Solution Officers who work with homeless cases Innovation and Creativity- To provide innovative solutions to homelessness through Housing Options Toolkit and holistic working with partnerships Essential Qualifications, Skills and Experience We are looking for A passionate and dynamic senior leader with a strong background in the delivery of customer care contact centres for Housing services and what this involves ensuring the smooth running of this area. An in-depth working knowledge of Part 7 of the Housing Act 1996 as amended by the Homelessness Reduction Act 2017 to work within the Wandsworth Prevention and Solutions Service. A candidate who has working knowledge of asylum and immigration law. Strong supervision skills and experience of working under pressure and influencing change in a demanding environment are essential. A proven success in creating and embedding a strong performance monitoring culture with a key focus on learning and growth through reflective practice and coaching others. Adaptable and hardworking to ensure your Teams are supported and empowered to carry out their roles with a focus on key performance indicators and the use of data and statistics to understand the key trends of the service. As one of three Senior Managers within a frontline statutory Housing Options Service you will need to Have a strategic overview to lead and manage front line homelessness teams effectively. Be transformational and dynamic to embed continuous service improvements whilst ensuring that statutory requirements are met with a key focus on homelessness prevention activity. manage and monitor quality assurance processes to ensure consistent, quality services for customers and lead on service improvement projects and plans to assist in meeting service objectives. Be able to deliver on targets and highly organized Exemplary interpersonal skills and possess a 'can do attitude' and want to achieve the best. Indicative Recruitment Timeline Closing Date: Sunday 20th October 2024 Shortlisting Date: W/C 21st October 2024 Interview Date: Week commencing Monday 4th November 2024 Test/Presentation: Presentation as part of the interview Useful Information Richmond &amp; Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Homeless Prevention and Customer Services Manager Options Manager (Wandsworth)

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer Kingsmead Office - London based with a balance of home and office working £37,207 - £39,165 per year 37.5 hours per week We are looking to recruit a Housing Officer to join our London based Tenancy Management Team. You will be responsible for providing a high quality housing management service that meets the identified needs of customers and the wider community. This is a varied opportunity that will see you managing a range of situations and helping to build key relationships between Sanctuary Housing and our tenants. Enforcing tenancy terms and conditions, compliance, scheme inspections and managing scheme managers along with other related tasks. Working in a professional manner to resolve problems and improve services. The job sits within Sanctuary Housing Services which manages homes across England, providing general rented housing, housing for older people, market rent properties, shared ownership and home ownership accommodation. It also provides housing related services including lettings, debt management, compliance, tenancy management and customer service support. The role of Housing Officer will include: <ul> <li>Developing, build and maintain relationships with current and future customers and other key internal and external stakeholders to ensure the effective management of housing management services, identifying any shortfalls in service delivery and ensure these are acted upon</li> <li>Update and maintain all manual and computerised records in an accurate and timely manner to ensure compliance with the Group's Record Management and Data Protection policies</li> <li>Managing tenant expectations regarding repairs and escalating any property maintenance issues affecting tenant welfare via appropriate channels</li> <li>Managing complaints about service delivery</li> <li>Working with colleagues in other service areas to help the organisation meet its compliance obligations (fire safety, water hygiene, gas safety and data protection)</li> <li>Delivering general advice on all aspects of tenancy to enable sustainability</li> <li>Working with a range of external agencies to resolve a range of issues affecting tenant welfare including; domestic abuse, anti social behaviour and safeguarding</li> <li>Working closely with administrative colleagues to complete a range of tenancy management processes</li></ul>Skills and experiences: <ul> <li>Proven experience of undertaking a similar role</li> <li>Prior experience of delivering high quality tenancy services</li> <li>Excellent skills in analysing and diagnosing problems and implementing solutions</li> <li>Ability to build strong working relationships with internal and external customers</li> <li>Excellent customer service and negotiating skills</li> <li>An understanding of Microsoft Office packages including Word, Excel and Outlook</li> <li>Excellent communication skills both verbal and written</li> <li>Working knowledge of relevant regulations and good practice</li> <li>Frequent travel using own vehicle will be a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work scheme</li> <li>Voluntary health plans </li> <li>Employee discounts</li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li> <li>£37,207 per annum (rising to £39,165 per annum after 12 months, subject to satisfactory performance)</li></ul>To view the job profile, please click here Closing Date: 15 October 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. 'For an insight into what it's like to work for us, take a look at #LifeatSanctuary on Twitter' Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Officer

Salary: £36,966 to £43,121 per annum Location: London, Wrights Road Hours: 36 hours per week Contract Type: Fixed term contract/secondment until 31st January 2025 We're looking for a confident, customer focused Neighbourhood Response Officer to be based at our London, Wright Road office and carry out neighbourhood management of properties in the local North London region. Assisting centrally based teams by completing customer visits, viewing and sign up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. We're looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions. If this sounds like an opportunity for you then take a look at the full role profile for more information- NRO Alternatively to view the full Role profile, and to find out who we are an what we do, please visit our website or click 'apply'. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website for more information. Closing Date: Wednesday 16th October 2024 at midnight. Applicants must be able to travel across regions as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Neighbourhood Response Officer

We are seeking a highly motivated, skilled, and experienced manager to lead a dedicated team responsible for the advertising and lettings of social homes through a Choice Based Lettings system. This role is pivotal in ensuring the best possible outcomes for our residents by driving service excellence and continuous improvement. The ideal candidate will have a proven track record of managing housing services, preferably within social housing or local authority settings. You will possess strong knowledge of housing allocations and related statutory frameworks and have experience in service improvement initiatives and implementing best practices to enhance service delivery. You will have excellent leadership and communication skills to engage with a diverse range of stakeholders, including residents and external partners and a passion for delivering high-quality services that meet the needs of the local community. Key Responsibilities: • Lead and manage the team responsible for advertising and letting social housing, ensuring efficient operations that meet residents' needs and reduce void turnaround. • Oversee the Common Housing Register Partnership, developing strategies to maximise limited housing resources and deliver the best outcomes for housing applicants. • Review decisions related to housing allocations ensuring compliance with the Common Housing Register Allocations Scheme. • Ensure service is aligned with the Council's strategic objectives and can fulfil its statutory obligations. • Drive continuous service improvements, implementing best practices to ensure exceptional service delivery to our residents. • Ensure that performance targets are met, contributing to the achievement of key service standards. If you have the skills, knowledge, and experience to excel in this role and are excited by the challenge of driving positive outcomes for residents, we encourage you to apply. Make an impact. Apply today! Interviews will be conducted on Monday 28 th or Tuesday 29 th of October 2024. Equality, diversity, and inclusion. We are proud of our diversity and our distinct and vibrant communities. Our borough has a history of welcoming migrants, which is reflected in our values. You will share the values of fairness and equality that are shared across all of our services. Our offices We offer brand new state-of-the-art offices in the heart of the east end with great transport connections. We are right next to Whitechapel Station, putting all of London within easy reach of the town hall. Our benefits Our employees are put on the Local Government Pension Scheme. This is a career average salary scheme, so your pension benefits are guaranteed and do not depend on how investments perform. We pay into the fund on your behalf. We have a generous annual leave entitlement starting at 29 working days, rising to 33 days with 5+ years' service, in addition to bank holidays and an additional 3 days at Christmas. We positively encourage flexible working and work life balance aimed at supporting individual employee requirements within the context of meeting service needs. We have a number of money-saving schemes, including a rent deposit scheme (which offers staff an interest free loan to help pay rent deposits) and season ticket loan scheme (interest-free loans to help staff when purchasing travel season tickets). Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect. Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.

Housing & Homelessness - Team Manager, Marketing and Support

Job Details: Salary range: £34,770 per annum Work location: 215 Lisson Grove, Westminster, NW8 8PJ Hours per week: 36 Contract type: Permanent Vetting requirements: Enhanced DBS Check Closing date: 15 October 2024 Contact details for an Informal Discussion: Karen Wilde, Team Manager, via email: <a href="mailto:KWILDE@WESTMINSTER.GOV.UK" target="_blank">KWILDE@WESTMINSTER.GOV.UK</a> About Us: THE EXTRAORDINARY STORY OF INDEPENDENT LIVES Adult Social Care in Westminster City Council is a world of extraordinary stories, where our passionate, caring and committed professionals do brilliant work every day. Mrs D was frail and unwell. Her son was her main carer, but he wasn't coping. We stepped in to help, but they were hostile to outside agencies. They'd always lived together and were terrified they'd be split up. Our social worker did a great job persuading Mrs D to get hospital treatment and a temporary stay in a care home. In an epic effort throughout COVID, she gained the son's trust and sorted all the repairs, carers and nurses needed so that Mrs D could come home to live with her son. We also got Mr D regular respite and a personal budget awarded in recognition of him as her carer. After all, there's nothing more important than living the life you want. The Role: As Independent Living Assessor, you can make your own powerful contribution in a team that takes pride in helping people to help themselves. Our Complex Care Services support people with complex health and social care needs to live at home for as long as possible. Joining our close-knit and supportive team, which includes social workers, nurses and occupational therapists, you'll talk to older and disabled residents of Westminster about what could really make a difference in their lives. It's a varied role, involving a mixture of phone calls, visits, written and computer work. Carrying out reviews of customers' support plans, you'll make sure each plan is sufficient and meets their needs. You'll set goals, coordinate support and work alongside colleagues across Adult Social Care - and our partner agencies - to make sure customers are as independent and safe as possible in their daily lives and activities. At Westminster you can look forward to the support you need to do an excellent job, with many opportunities for formal training, as well as learning and developing practically in your role. What's more, after two years in the role, you'll have the chance to complete a professional qualification with our support. Please refer to the Job Description for more information. About You: An exceptional communicator, you'll bring to the role a deep knowledge of disabilities, disability services, relevant legislation and community support. You know what it means to coordinate care and be a Trusted Assessor within a social/health care environment. You'll highly organised and able to write clear and concise reports. We organise Direct Payments for our residents, so you'll also need to demonstrate good IT and financial skills. Crucially, you are a team player who really cares about making a difference. What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit <a href="https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties" target="_blank">https://www.westminster.gov.uk/health-and-social-care/public-health-str…</a> As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

Independent Living Assessor WCC618623

The Role Job Title: Sheltered Housing Officer Salary Range: £35,094 - £42,525 per annum Permanent Fulltime Location: Wandsworth Town Hall We are seeking an enthusiastic, effective and committed Sheltered Housing Officer, who is passionate about the delivery of excellent public sector housing services, to join our dedicated professional Sheltered Housing team, helping to deliver a first-class service to our Sheltered Housing residents developing strong communities and encouraging active residents in an exciting and welcoming environment. About the role You need experience of working with older people or people with vulnerabilities and have the ability to assess needs for housing and support, and to undertake risk assessments and support planning. If you have experience in areas such as mental health, health and support services it will be an advantage, although we will support the right person to gain these skills. It is essential however, that you are someone who strives for success, who aligns with our values and who mirrors our desire to develop and deliver the best services possible for our customers. You should have a positive, flexible and customer-focused working style and have excellent IT, written and verbal communication skills. Be well organised with the ability to prioritise your workload and work effectively across more than one scheme. You should be able to work well under pressure, including managing emergency situations and have the ability to work well on your own initiative. There will be opportunities to further your career development. Essential Qualifications, Skills and Experience <ul> <li>Have knowledge and understanding of the aims of sheltered housing.</li> <li>The ability to write concise reports including the completion of Independence Plans and keep accurate records, both computer and written copies.</li> <li>Ability to travel and provide cover at various sheltered sites.</li> <li>Experience of using IT applications including Microsoft Word and Excel.</li> <li>Ability to undertake professional training</li></ul>Indicative Recruitment Timeline Closing Date: Sunday 20th October 2024 Shortlisting Date: W/C 21st October 2024 Interview Date: TBC Useful Information Richmond &amp; Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Sheltered Housing Officer

Housing Officer - Sheltered Accomodation Location: London W9 Salary: £30,899 per annum Hours: 37 hours per week Closing Date: Tuesday 22 October 2024 Who We Are Central &amp; Cecil Housing Trust provides safe and affordable homes for people over 55 in London. Since 1926, we've helped our residents to enjoy vibrant, active and fulfilling lives. Today, C&amp;C supports people aged over 55 across a portfolio of safe and affordable properties and care homes, in outstanding locations. As a not-for-profit organisation, we re-invest every penny into helping our residents achieve their potential. From partnerships in fitness and the arts, to innovative technology and building inspiring homes, we support vibrant, active, and connected communities. Day to day, we live our values: "to be pioneers, to believe in better, to do what we do from the heart, to invest in each other and to have the courage to act". Your Role As a Housing Officer you will work within Vivian Court and Cleve Road, our sheltered housing schemes in Maida Vale and London NW6. Day to day you will find yourself overseeing building safety, managing tenancies including viewings, settling in new residents and sign ups and completing fire risk assessments. You'll be part of resident's meetings and will be responsible for reporting both communal and resident's repair requirements. The role could also see you managing light anti-social behaviour issues. About You '&gt;To be successful in this role you will require experience in housing/tenancy management. This role will ideally suit you if you have previous experience working within a local authority housing team or another housing association. The following are considered essential: <ul> <li>Experience in tenancy management, including audits and signposting to other agencies for additional resident support</li> <li>Strong awareness of building health &amp; safety issues</li> <li> Ability to work independently, exercising good initiative and judgement. </li> <li>Great communication skills, you'll be a go to person so building rapport will be very important</li> <li>Awareness of safeguarding issues, proactively ensuring that people are kept safe, protected from harm.</li> <li>Excellent written, communication and IT skills. </li></ul>In role you will be known as a Service Officer. C&amp;C is passionate about fostering and supporting all forms of diversity, inclusion, and gender balance across the organisation and we always welcome applicants from diverse and ethnic minority backgrounds. If you would like some support with applying, please let us know. C&amp;C is passionate about supporting diverse candidates. '&gt;If you consider this to be the right opportunity for you, apply as soon as possible with your most up to date CV. '&gt;Please note that we may consider applications as soon as we receive them, interviews will be held as soon as possible and we will make an offer immediately, if we find the right candidate. C&amp;C is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands.

Housing Officer - Sheltered Accomodation

Are you passionate about making a difference in the lives of those experiencing homelessness and multiple disadvantage? Do you have a solid understanding of Psychologically Informed Environments, Trauma-Informed Care, and a commitment to the Making Every Adult Matter (MEAM) principles? If so, we want to hear from you! About Us: Hightown is a leading provider of supported housing services for people experiencing homelessness and multiple disadvantage, dedicated to empowering individuals and helping them achieve lasting change. Role Overview: As a Homelessness Operations Manager, you'll play a pivotal role in our middle management team, overseeing the day-to-day operations of multiple dispersed services. Your primary objective will be to ensure our services remain flexible, responsive, and aligned with the evolving needs of our service-users. You will be covering Broxbourne &amp; Hatfield. As well as being allocated existing schemes, you will play a pivotal role in launching and managing a new contract, bringing a fresh team into our organisation. Your leadership and change management skills will be crucial in embedding our values, behaviours, and ways of working within this team. You will ensure that our services are delivered with compassion, respect, and a commitment to excellence. Key Responsibilities: <ol> <li>Lead the mobilisation and operational management of a new supported housing contract.</li> <li>Recruit, develop, and manage a new team of staff, ensuring they align with our organisational values and behaviours.</li> <li>Implement and promote Psychologically Informed Environments and Trauma-Informed Care approaches to support.</li> <li>Adopt and advocate for the Making Every Adult Matter (MEAM) principles within the team and service delivery e.g.</li> </ol> <ul> <li>Coordination: Ensuring services are effectively coordinated around the needs of individuals.</li> <li>Flexible Response: Adapting services to meet individual needs and circumstances.</li> <li>Consistent Service Offer: Providing a consistent level of service regardless of location.</li> <li>Accountability: Establishing clear accountability for outcomes and wellbeing.</li> </ul> <ol> <li>Drive continuous improvement and innovation in service delivery, ensuring the highest standards of care and support.</li> <li>Develop and maintain strong relationships with stakeholders, partners, and funders.</li> <li>Monitor and report on service performance, ensuring compliance with all contractual and regulatory requirements.</li> <li>Mobilise new services, write bids, and appraise new business opportunities, supporting the organisation with strategic growth.</li> <li>Apply strong safeguarding principles and empower staff to incorporate these into their work.</li> <li>Take the lead on risk management and coordinate incident and safeguarding responses to issues such as self-harm, suicidal ideation, challenging behaviour, substance abuse, alcohol abuse, and mental ill health.</li> </ol> Essential Skills and Experience: <ul> <li>Proven experience in a similar role within supported housing or homelessness services.</li> <li>Strong understanding of Psychologically Informed Environments and Trauma-Informed Care.</li> <li>Commitment to the Making Every Adult Matter (MEAM) principles.</li> <li>Excellent leadership and change management skills, with a track record of successfully mobilising new services or contracts.</li> <li>Exceptional communication and interpersonal skills.</li> <li>Ability to inspire, motivate, and develop a team.</li> <li>Strong problem-solving and decision-making abilities.</li> <li>High level of organisational and time management skills.</li> <li>Experience in mobilising new services, bid writing, and appraising new business opportunities.</li> <li>Strong safeguarding principles and ability to empower staff to apply these in their work.</li> <li>Experience in risk management and coordinating incident and safeguarding responses.</li> </ul>The Benefits: In return for your hard work and commitment, we offer a benefits package which includes: <ul> <li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li> <li>£42,588 for a 37.5 hour a week contract</li> <li>Regular support from your line manager and colleagues</li> <li>Annual bonus based on satisfactory performance</li> <li>Monthly attendance bonus on top of your basic salary</li> <li>Annual salary and cost of living review</li> <li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li> <li>Ongoing professional development and support to deliver outstanding support</li> <li>Workplace pension scheme and life assurance of three times your annual salary</li> <li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li> <li>Friendly and supportive team environment</li> <li>Employee assistance helpline</li> <li>Mileage paid for car usage</li> <li>Fully paid DBS</li> </ul>How to Apply To apply for the position of Operations Manager (Homelessness) please complete an online application form and submit with your CV today. Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory enhanced disclosure from the Disclosure and Barring Service, together with any other relevant recruitment checks. We are an Equal Opportunities &amp; Disability Confident Employer.

Supported Housing Operations Manager (Homelessness)

Supported Housing Pathway Coordinator PO1 - £38,364 to £40,833 2 Year Fixed Term contract only (secondment available for internal candidates) The Royal Borough of Greenwich has high levels of housing need and The Housing Inclusion Service is dedicated to exploring new ways of preventing homelessness. An exciting opportunity has arisen within our Commissioning Team, for a Supported Housing Pathway Coordinator. You will be managing and co-ordinating our supported housing pathways for vulnerable adults, rough sleepers, domestic abuse survivors and young people. Working closely alongside our commissioning and rough sleeping teams, housing inclusion service, social services and external partners, you will manage pathway waiting lists and maximise throughput across all commissioned and non-commissioned services. We are looking for a candidate who is motivated, highly organised and who has excellent partnership working skills. You will have a good knowledge of safeguarding and managing risk. You will be proficient in the use of a range of IT software packages including excel, for data collection and analysis. If you think that you are well suited to this role, please click on the job description for further details. For an informal discussion about this opportunity, please contactZoe Johnson; <a href="mailto:Zoe.Johnson@royalgreenwich.gov.uk" target="_blank">Zoe.Johnson@royalgreenwich.gov.uk</a> 020 8921 2668 If you require any assistance in viewing or accessing this opportunity, please contact <a href="mailto:recruitment@royalgreenwich.gov.uk" target="_blank">recruitment@royalgreenwich.gov.uk</a> or call 020-8921-8977 Safer recruitment: Royal Borough of Greenwich is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Any roles which involve working with children, young people or vulnerable adults, or roles in which the duties will involve access to sensitive information relating to children, young people or vulnerable adults, the Royal Borough will take up references prior to interview. You should provide details of referees including your current and previous employers, covering the last 5 years. Candidates can request for us not to send a reference request to their current employer prior to interview by emailing us at <a href="mailto:recruitment@royalgreenwich.gov.uk" target="_blank">recruitment@royalgreenwich.gov.uk</a>. As part of our Safer Recruitment Policy, a full employment history is also required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. Unless otherwise stated, a Basic DBS check will be undertaken as part of the pre-employment checks for successful candidates. Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received. Advert Close: All vacancies close at midnight unless otherwise stated. Full Employment History: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application. DBS: This role requires a Basic DBS. Internal Only Advert: This vacancy is being advertised internally only - this means it is only open to applications from existing employees, agency workers, apprentices and GSP/GSS employees. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Supported Housing Pathway Coordinator

The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement. Job overview An exciting opportunity has arisen for suitably qualified and experienced range of staff to join the Camden Adult Pathway Partnership (CAPP). This service is a joint collaboration between UCLH and the Borough of Camden providing health clinics in Camden hostels. We are seeking highly committed and motivated individuals who will ensure that we provide an effective wraparound healthcare service for homeless people within the Camden Hostel Pathway. The post is required to work as a team with the Head of Integrated Operations focussed upon developing effective collaborations with general and specialist clinical teams, hostel managers and staff and other outreach homeless services across the integrated care system internally and externally to UCLH, to provide the healthcare to the patients living within the Camden hostel pathway. This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at <a href="https://www.nhsemployers.org/articles/pay-scales-202425" target="_blank">https://www.nhsemployers.org/articles/pay-scales-202425</a>. Please note this role might be available as a Secondment. Main duties of the job We are looking for an experienced nurse with the ability to work in an innovative and flexible manner with the CNS and clinical project lead to ensure that an effective healthcare service is provided. This post is fixed term until 31st March 2025, with a potential to extend pending confirmation of further funding. Working for our organisation University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: <ul><li>University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)</li></ul><ul><li>National Hospital for Neurology and Neurosurgery</li></ul><ul><li>Royal National ENT and Eastman Dental Hospitals</li></ul><ul><li>University College Hospital Grafton Way Building</li></ul><ul><li>Royal London Hospital for Integrated Medicine</li></ul><ul><li>University College Hospital Macmillan Cancer Centre</li></ul><ul><li>The Hospital for Tropical Diseases</li></ul><ul><li>University College Hospital at Westmoreland Street</li></ul>We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. Detailed job description and main responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England - for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row. UCLH top trust to work at in England - for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. Person specification Knowledge and Qualifications Essential criteria <ul><li>Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area</li><li>Registered Health Care Professional e.g. NMC.</li><li>Knowledge of the particular issues that characterise the provision of health services to vulnerable groups and homeless persons.</li><li>Evidence of continuous personal and professional development and willingness to commit to ongoing CPD.</li><li>Further training or experience in a clinical supervisory position.</li></ul>Experience Essential criteria <ul><li>Previous significant up to date experience within the acute care setting is required.</li><li>Clinical Experience required Including; wound care management, Infection control, Chronic illness support, Safeguarding and Protection, Medication and Administration, Protection of vulnerable adults, phlebotomy, minor injuries, Care planning</li><li>Experience of working in community setting/general practice</li><li>Demonstrate ability to lead a clinical shift or clinic</li><li>Evidence of active participation in and/or experience in teaching or delivery training</li><li>Strong political awareness, and evidence of working well within highly sensitive environments</li></ul>Skills and Abilities Essential criteria <ul><li>Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues.</li><li>Problem solving skills and ability to respond to sudden unexpected demands.</li></ul>Desirable criteria <ul><li>Familiarity with electronic patient database, i.e. EPIC.</li></ul>Communication Essential criteria <ul><li>Skills for communication on complex matters and difficult situations, requiring persuasion and influence</li><li>Skills for nurturing key relationships and maintaining networks.</li></ul>Personal and People Development Essential criteria <ul><li>Demonstrates understanding of own role within the team</li><li>Willing to produce a personal development plan with manager</li><li>Willing to develop self &amp; undertake in-house study and care certificate</li></ul>Responsibilities towards promoting Equality Diversity and Inclusion Essential criteria <ul><li>Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties</li></ul>Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by: Essential criteria <ul><li>Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.</li><li>Completing all required training and education (both via e-learning and face to face) on infection prevention and control.</li><li>Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal</li><li>Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.</li></ul>At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England. At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity. UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: <a href="https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working" target="_blank">https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working</a>. We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few. Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more. We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity. We are also members of <a href="http://www.mytrustbenefits.co.uk/" target="_blank">www.mytrustbenefits.co.uk/</a> which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes. This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application. Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly. Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected. You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience. Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion. The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system. Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> Job Description (PDF, 288.6KB) </li> <li> Functional Requirements (PDF, 262.3KB) </li> <li> UCLH Values (PDF, 860.9KB) </li> </ul>

Senior Staff Nurse - Homelessness (Camden Adult Pathway Partnership)

Graduate Housing Officer South East London - covering Southwark, Lewisham, Greenwich, Plumstead Up to £29,000 Permanent Hyde is looking to recruit a recent Graduate, minimum 2:1 degree, who we will train to be a Housing Officer. The roles are based in South east London and we are looking for candidates who can commute easily between Southwark, Lewisham, Greenwich and Lambeth. A career in social housing offers graduates a unique opportunity to directly impact individuals and communities in meaningful ways. By working in social housing, you can play a pivotal role in ensuring that everyone has access to safe, affordable homes, thus contributing to societal well-being. It provides a platform to apply your skills in communication, problem-solving, and empathy, making a tangible difference in people's lives. Moreover, the sector offers diverse career paths, continuous learning opportunities, and a chance to work in a supportive environment dedicated to community development and social justice. Embark on a rewarding career where your efforts truly make a difference- About Hyde: Hyde manages and provides 40,000 homes to over 100,000 customers across London, the South East, and surrounding areas. Our mission is clear: by offering safe and decent homes, we empower our customers to thrive, enjoy their environment, and contribute positively to their communities. Role Overview: As a Housing Officer at Hyde, you will work within our Housing Management team, supporting customers who require additional assistance to live independently. You will receive comprehensive on-the-job training during your initial 12-18 months in this role. Key Responsibilities: Responsibilities: <ul><li>Conduct comprehensive monthly property inspections, reporting repairs and risks with detailed notes and photographs.</li><li>Perform health and safety and fire safety compliance checks, following up on required actions.</li><li>Ensure customer wellbeing through regular calls and visits, making referrals as appropriate.</li><li>Act as the point of contact for customers regarding communal services and tenancy issues.</li><li>Manage tenancies, anti-social behaviour (ASB), and neighbour disputes, referring to specialist teams as necessary.</li><li>Lead the financial management of schemes, including reviewing service charge estimates and ensuring value for money.</li></ul>Skills and Experience Required: <ul><li>Strong communication and interpersonal skills, with the ability to engage empathetically with a diverse range of stakeholders.</li><li>Minimum 2:1 degree</li><li>Must have work experience in a customer service capacity (retail, hospitality etc)</li><li>Organisational and time-management skills to handle multiple tasks effectively.</li><li>Strong interest in housing management, social work, or a related field, with an understanding of supported living concepts.</li><li>You will need to complete a psychometric assessment online before progressing to interview stage.</li></ul>Benefits: <ul><li>A fantastic pension</li><li>Life assurance</li><li>Great holidays</li><li>An award-winning flexible benefits package</li><li>Volunteering days</li></ul>Diversity and inclusion are integral to the Hyde Group; we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.

Graduate Housing Officer

The Vacancy We have an opportunity for a Resident Liaison Officer to join our Wates team within our Planned Maintenance division. You will be covering the Westferry and surrounding areas working on social housing decarbonisation fund (Solar PV, EWI, IWI, Loft Insulation, Ventilation, Heating). You will be delivering support to our residents on our social housing contracts. Key Accountabilities will include: <ul> <li>Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li>Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.</li> <li>Ensure a consistent approach to customer care is adopted,</li> <li>Manage the Tenant's Complaints procedures as a point of escalation.</li> <li>Maintain and update the on-site Database to reflect on-going works.</li></ul>You must have a full UK driving licence with access to a vehicle. You will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills. Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Job Description Organisation: London Borough of Waltham Forest Salary: £49,083 - £52,116 (PO5) Contract Type: Full-time, Permanent. Working hours per week: 36 Working style: Hybrid - Working 3-4 days on-site, 1 day work from home. Application Deadline: 31/10/2024 Proposed Interview Date(s): TBC Reference: 1461 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. About the role: We are currently hiring for two Disrepair Surveyors to join our thriving Housing service. The role is responsible for assessing and addressing disrepair maintenance issues across LBWF's portfolio and supporting the Repairs Partnering team to ensure contractors, consultants and partner agencies achieve high quality work across all repair contracts to compliance standards, specification, schedule, and cost. You will keep detailed digital records and provide reports of various aspects of work, based on frequent site visits, and ensure the asset management database is updated. The position is committed to delivering a resident-focused approach when dealing with disrepair cases. Close collaboration and support will be essential in coordinating with the Building Safety Operations and Building Safety Compliance teams to ensure our homes are safe and regulatorily compliant. &gt;&gt; Click here to download the Role Profile &lt;&lt; Key Responsibilities: <ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims. </li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items. </li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets. </li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly. </li> <li>Challenge customers' practice and minimise risk, referring concerns to line manager.</li> </ul>Knowledge, Skills and Experience <ul> <li>Experience of administering building contracts. </li> <li>Experience of administering partnering contracts. </li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul>Indicative Qualifications and Requirements: <ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing association</li> </ul>Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks. As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-…</a>. Contact Information: If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon, AD Housing Repairs and Planned Works at <a href="mailto:sharon-leigh.gordon@walthamforest.gov.uk" target="_blank">sharon-leigh.gordon@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>. Click here for further information on the Human Resources recruitment privacy notice.

Disrepair Surveyor

Job Description Housing Liaison Officer £38,364 - £40,833 per annum 1 x 6 Months Fixed Term 1 x 12 months Fixed Term To undertake all responsibilities listed below: To monitor and respond to enquiries from residents, in person, through correspondence and by telephone. To ensure personal objectives and targets are met. To interview residents by phone, in the office or via home visits as required. Provide expert advice and information to residents in respect of fire safety and housing compliance. To coordinate and facilitate resident meetings/forums, surgeries, and multi-agency site visits, taking minutes of meetings where necessary, ensuring they are accurate and comprehensive, and disseminated in a timely manner. To carry out regular inspections of the properties that you are responsible for, ensuring that fire safety issues/hazards are identified and dealt with in a timely manner, making and monitoring referrals to relevant service areas where necessary. To follow enforcement procedures in response to ASB issues. To actively promote to residents the range of payment methods available and signpost customers to the relevant financial or other support available. To assist vulnerable residents to sustain their tenancies and address tenancy breaches, including liaison with support networks, reporting and signposting adults that have been identified as having support or other needs to the appropriate services. To investigate and to manage all breaches of lease and tenancy until resolution, in partnership with other Council services and external agencies. To ensure all sub-let properties are Licensed and fees are collected for the licence/subtenants for Leaseholders that are subletting their property. To attend Court or Tribunals to represent London Borough of Newham as necessary. To carry out evictions where possession or forfeiture has been obtained, including arranging for properties to be secured, removal of goods and storage and offering advice on homelessness to those evicted. To manage and respond to enquiries and complaints from residents and elected members concerning the provision of services. To ensure that all files and records are updated using the appropriate corporate systems and to use information technology as necessary, for monitoring, record keeping and statistical analysis purposes. To work closely and flexibly with all staff across resident services and other departments to provide an excellent level of customer service and deliver improvements for residents. To use initiative to contribute towards the collective output of the team, in order to meet all statutory or other deadlines. To liaise with and maintain effective working relationships with internal and external agencies and other service providers. To attend meetings and undertake interviews and home visits outside normal hours, as may be necessary. To provide support, as deemed appropriate by the Duty Housing Management Officer, when an emergency/out of hours situation arises. To carry out any other duties that maybe required within the purpose and grade of the job. <a href="https://www.newham.gov.uk/downloads/file/8002/housing-liaison-officer" target="_blank">https://www.newham.gov.uk/downloads/file/8002/housing-liaison-officer</a> Closing date: 11th October 2024 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>. About Us The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there. Newham has a large housing regeneration programme that will build over 1,000 new council homes by 2022.

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