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Additional role requirements:<ul><li>Full driving licence</li><li>Willing to undergo a DBS check</li><li>35 hours a week - which may include Saturday mornings, as we offer a flexible service for our tenants and leaseholders, so you will also be required to be part of our out of hours rota</li></ul>&nbsp;Can you help us make homes healthier and safer for our residents?At PA Housing, we have a dedicated team within our Assets department to tackle damp, mould, and disrepair issues – and we need an experienced professional to help lead the way.Within this role you’ll take ownership of property inspections and manage works from start to finish. From diagnosing problems and specifying repairs to managing contractors and keeping residents informed, your role will be key to improving living conditions and ensuring every project is delivered to the highest standard.This isn’t your typical property maintenance role – it’s about making a real, lasting difference to our residents’ homes and lives.&nbsp;What’s in it for you….In addition to the salary, we offer a number of benefits, including:<ul><li>High street discount schemes</li><li>Health cash plans</li><li>26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more</li><li>Flexible bank holidays – take them when it suits you</li><li>Car leasing scheme</li></ul>&nbsp;What you’ll be doing……<ul><li>Managing damp, mould, and disrepair works from diagnosis through to completion, including specifying, procuring, and monitoring.</li><li>Identifying effective solutions to reduce damp and mould, such as building repairs, ventilation, and humidity control systems.</li><li>Providing residents with clear advice to help them manage and prevent damp and mould in their homes.</li><li>Administering contractor duties – reviewing Bills of Quantities, Schedules of Works, specifications, and ensuring compliance with budgets, timescales, and regulations.</li><li>Overseeing contractor performance, from pre-start inspections through to post-completion sign-off.</li><li>Keeping CRM systems updated and providing regular progress reports to management.</li><li>Certifying valuations and contractor claims within your delegated authority.</li><li>Working closely with our Resident Liaison Officer to ensure residents are kept informed and supported throughout.</li><li>Demonstrating value for money while delivering high-quality, customer-focused outcomes.</li><li>Collaborating with residents to incorporate their views into works programmes wherever practical.</li></ul> What we’re looking for:We’re looking for someone with the skills, qualifications, and mindset to deliver exceptional results. You’ll ideally bring:<ul><li>Accredited qualification with RICS or CIOB.</li><li>NEBOSH/IOSH qualification and knowledge of quality control systems.</li><li>Strong technical knowledge of domestic property maintenance.</li><li>Experience using Microsoft Project, NBS software, Keystone Planned Maintenance, and advanced MS Office skills.</li><li>At least 2 years’ experience delivering stock investment/major works in social or residential housing.</li><li>Experience managing suppliers through long-term contracts (including JCT Measured Term or similar).</li><li>Proven track record of contract administration, including variations, valuations, and final accounts.</li><li>Strong customer service skills with the ability to deliver excellent resident satisfaction.</li><li>A demonstrable history of taking projects from inception through to successful delivery.</li></ul>If specific qualifications are required, please upload them with your application to demonstrate your eligibility.

Damp & Mould & Disrepair Surveyor

The Homelessness and Housing Needs Team is looking for a Housing Needs Triage Officer to join our team to be the first point of contact for households in the borough who have a housing need and to triage households so that they are then assessed by the most relevant parts of the service. Responsibilities will include: <ul><li>To provide a triage services via telephone, email and using our online case management system to households who have a housing need and to households who are homeless or threatened with homelessness</li><li>To provide a first point of contact for the Housing Online and Allocations services</li><li>To provide initial housing advice to households and details of suitable housing options in the private and public sector, including information on homelessness prevention</li><li>To respond to all of the referrals that the Council receives under the Duty to Refer, making initial inquiries and triaging as appropriate</li><li>To make emergency accommodation bookings on behalf of the Homelessness Prevention Officers</li><li>To provide effective operational and administration support within the Homelessness and Housing Needs Team, including telephone calls to applicants to gather information, making third party enquiries, writing letters, taking notes, responding to emails and updating applicant records</li></ul>Relevant experience in frontline/ operational Homelessness services is desirable. Closing date: Monday 2nd February, 11:00pm Interview date: TBC For an informal discussion about the role, please contact Kerry Flynn, Allocations Team Leader - <a href="mailto:Kerry.Flynn@wokingham.gov.uk" target="_blank">Kerry.Flynn@wokingham.gov.uk</a> If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, and other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.

Housing Needs Triage Officer

Job Introduction What you'll do As a Supported Housing Assistant, you'll play a vital role in helping residents feel safe, supported, and connected within our schemes. Working alongside Supported Housing Officers, you'll provide day-to-day assistance, carry out wellbeing checks, and help new residents settle in. Your focus will be on creating a caring environment where people can thrive, while ensuring compliance with health and safety and housing standards. How you'll do it <ul><li>Welcome new residents and ensure they settle in comfortably.</li><li>Carry out regular welfare and health and safety checks in line with policy.</li><li>Identify support needs and signpost residents to appropriate services.</li><li>Report repairs and maintain communal areas to create inviting spaces.</li><li>Monitor contractors and contribute to continuous improvement of services.</li><li>Promote safeguarding principles and attend multi-agency meetings as required.</li><li>Support tenancy sustainment by helping residents understand their rights and obligations.</li><li>Assist with void property management and lettings procedures.</li><li>Coordinate on-site activities that enrich residents' lives and foster community.</li></ul>The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential: <ul><li>Experience providing customer-focused support in social care or social housing.</li><li>Good understanding of the needs of vulnerable residents.</li><li>Strong interpersonal and communication skills.</li><li>Ability to maintain confidentiality and apply relevant legislation and best practice.</li><li>Effective IT skills, including basic MS Office.</li><li>Numeracy and literacy skills equivalent to NVQ2.</li></ul>Desirable: <ul><li>Social care or similar qualification relevant to the customer group.</li></ul>What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li><li>Generous pension scheme </li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li><li>Health cash plan </li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li><li>Cycle to work scheme. </li><li>Life Assurance x 4 annual salary</li></ul>All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection Process Step 1: If you are interested, please send your application now! Step 2: Successful candidates will be invited to interview and assessment. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:jobs@nhg.org.uk" target="_blank">jobs@nhg.org.uk</a>. Should a redeployee apply for this role, their application will be considered before any others. This role is not eligible for sponsorship. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS). NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Supported Housing Assistant

Housing &amp; Support Manager - Woking Salary: £37,740 per annum plus on-call payments Hours: Full-time, permanent (37 hours per week) Location: Woking We are seeking an experienced and motivated Housing &amp; Support Manager to lead and manage the housing and support services delivered by our Woking teams. In this role, you will ensure that the support provided is holistic, empowering, and promotes independence, while effectively managing risk and fulfilling our duty of care to clients. Our teams deliver a wide range of services for individuals with diverse support needs, including: <ul><li>A 24-hour Ofsted registered service for young people</li><li>Support for those with a history of homelessness</li><li>Assistance for individuals with substance misuse challenges</li><li>Support for people with enduring mental health issues</li></ul>The successful candidate will also: <ul><li>Join the Senior Surrey on-call rota</li><li>Strengthen and build on our excellent relationships with local authorities</li><li>Foster a culture of supportive and effective teamwork</li></ul>For further details, please refer to the job description. Essential requirements: <ul><li>Proven experience in management and leadership within housing or support services</li><li>A commitment to promoting independence and positive outcomes for clients</li><li>Own car and a full, valid driving licence (including occasional use of manual pool vehicles)</li><li>Qualification in Housing Management or a desire to work towards this</li></ul>Not sure if you tick every box? The best candidates rarely do! If you're excited by this opportunity, share our values, and believe you have most of what we're looking for, we encourage you to apply - you could be exactly who we need. Why work at Transform Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Interest-free staff loans </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>What's Next At Transform, we're all about celebrating diversity because we know it's key to our success. We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you! If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Manager

<ul><li>JD_Housing_Needs_Triage_Officer</li></ul>Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. The Homelessness and Housing Needs Team is looking for a Housing Needs Triage Officer to join our team to be the first point of contact for households in the borough who have a housing need and to triage households so that they are then assessed by the most relevant parts of the service. Responsibilities will include: <ul><li>To provide a triage services via telephone, email and using our online case management system to households who have a housing need and to households who are homeless or threatened with homelessness</li><li>To provide a first point of contact for the Housing Online and Allocations services</li><li>To provide initial housing advice to households and details of suitable housing options in the private and public sector, including information on homelessness prevention</li><li>To respond to all of the referrals that the Council receives under the Duty to Refer, making initial inquiries and triaging as appropriate</li><li>To make emergency accommodation bookings on behalf of the Homelessness Prevention Officers</li><li>To provide effective operational and administration support within the Homelessness and Housing Needs Team, including telephone calls to applicants to gather information, making third party enquiries, writing letters, taking notes, responding to emails and updating applicant records</li></ul>Relevant experience in frontline/ operational Homelessness services is desirable. Closing date: Monday 2nd February, 11:00pm Interview date: TBC For an informal discussion about the role, please contact Kerry Flynn, Allocations Team Leader - <a href="mailto:Kerry.Flynn@wokingham.gov.uk" target="_blank">Kerry.Flynn@wokingham.gov.uk</a> If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, and other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks. Wokingham is an equal opportunities employer. Salary range <ul><li>£28,598 - £31,023 per year</li></ul>

Salary circa £25,593 per annum plus flexible benefits of up to £1,840 per annum Woking (Hybrid) Closing on 25/01/2026 at 23:59 Enhanced DBS Check Permanent | Flexible Hours/Full Time 37 hours per week. Are you passionate about empowering individuals to live independently within Extra Care housing? Do you thrive in a customer-focused environment where collaboration and compassion are the core of everything you do? We're looking for a proactive, empathetic, and dedicated Independent Support Officer to join our Living Well Team. As an Independent Support Officer, you'll play a vital role in the day-to-day running of our Extra Care scheme, supporting residents to live independently and confidently in their own homes. You'll be a welcoming presence for day center guests and be a reliable point of contact for tenants, helping to create a warm, inclusive, and well-organised environment. Your responsibilities will include: <ul><li>Providing responsive support to residents, helping with queries and signposting to relevant services and partners.</li><li>Managing practical tasks such as taking payments, booking transport, making appointments, and handling deliveries.</li><li>Carrying out essential administrative duties, including answering phones and handsets, maintaining records, and assisting with general office operations.</li><li>Supporting the smooth running of communal areas including the café, lounge, dining room, and associated activities.</li><li>Serving daily lunches and organising special events</li><li>Creating a welcoming atmosphere for all visitors and ensuring the building remains a safe and friendly space</li><li>Support the service of daily lunches and help coordinate special events and activities.</li><li>Take responsibility for building health and safety, including fire safety procedures and reporting maintenance issues.</li><li>Ensure case notes are consistently accurate and up to date using internal systems, while also supporting a range of housing management responsibilities.</li></ul>The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. DBS Check Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children. As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack. English Language Requirement The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team. Local Government Reorganisation (LGR) Statement Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027. Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change. While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region. UK Visa Sponsorship We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK. AI Use in Applications We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information-whether supported by AI or not-must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process. Who to contact for informal discussion: For an informal discussion about the role, please contact Hannah Andrews, Independent Living Team Leader on 01483749325 or email <a href="mailto:Hannah.andrews@woking.gov.uk" target="_blank">Hannah.andrews@woking.gov.uk</a> Closing Date: 25 Janaury 2026 @ 23.59 Interview Dates: 3 February 2026 Please do not submit a new application if you applied within the last six months. How to apply Local Government Reorganisation (LGR) Statement Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027. Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change. While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region. UK Visa Sponsorship We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK. AI Use in Applications We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information-whether supported by AI or not-must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process. Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community. Please apply online via the link provided.

Independent Living Support Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Oakingham Place development based in Wokingham, Surrey. Hours: 25 hours per week - Monday to Friday, shift pattern to be agreed with the hiring manager. Salary: £18,798 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Ealing Council have an exciting new opportunity for a Sheltered Housing Officer available on a full time basis (Monday to Friday - 9am to 5pm 35 Hours per week) in our Sheltered Housing Service. Are you an experienced housing professional with a desire to help and support vulnerable and elderly tenants or are you currently working in a non-housing role, but have transferrable skills that you think would be beneficial to the Sheltered Housing service? If so, we'd love to hear from you. We're looking for a compassionate and proactive Sheltered Housing Officer to help vulnerable residents across Ealing maintain their tenancies and live more independently. In this rewarding role, you will build trusted relationships with tenants, identify support needs through proactive visits, and work in partnership with internal teams and external agencies to coordinate tailored support. You will provide practical help and advice, contribute to safeguarding, and make sure residents can access the services they need to thrive in their homes and communities. You will need excellent communication skills, experience supporting vulnerable people, and the ability to manage a varied caseload with care and professionalism Closing date for applications: 27 January 2026 You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage. It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we're looking forward to hearing from you. We've tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs. Ealing Council is committed to creating good jobs and delivering on its connected communities' agenda. We are committed to equality of opportunity, to being fair and inclusive. We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing's workforce. Please note all applications will be determined on merit. Salary range <ul><li>£40,182 - £42,060 per year</li></ul>

Sheltered Housing Officer

"I genuinely look forward to going to work on a Monday - how many people can say that!" - Alex, Housing &amp; Support Officer Why not be like Alex and join us as our next Housing and Support Officer and make a difference! Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently? At Transform Housing &amp; Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes. If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing &amp; Support is the place for you. Salary - £26,750 per annum plus benefits Location - Walton on Thames Full time - average 37 hrs per week on a shift basis (to be discussed at interview) What You'll Be Doing You will be joining our Elmbridge Team, a warm friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people. A little more about your day as a Housing &amp; Support Officer: <ul><li>Act as a keyworker to clients, helping them achieve their goals and live independently.</li><li>Family mediation and support, bringing families back together. </li><li>Working with a community of professionals to support the right outcomes. </li><li>Problem solving together and debriefs sharing our experiences and learning as a team. </li><li>Support clients with repair issues and repayment agreements for rent arrears.</li><li>Carry out room inspections, health and safety checks and making rooms homely for new residents.</li></ul>It is an exciting time to our Elmbridge Team as you'll also be involved in planning and running our extra-curricular workshops which range from sport activities such as basketball, table tennis and boxing, to relaxation sessions including yoga and meditation. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know! Why not find out more about the Elmbridge Team by watching this video. For an informal discussion about the role please email <a href="mailto:tlennon@transformhousing.org.uk" target="_blank">tlennon@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. What You'll Need To be successful in this role, you will need: <ul><li>Ability to develop non-judgmental professional relationships with clients. </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines.</li><li>An Enhanced DBS check (to be completed by us, upon successful application).</li><li>A full valid driving licence and use of your own car for business purposes.</li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. How we'll set you up for success We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification. Why work at Transform Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Interest-free staff loans </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>What's Next At Transform, we're all about celebrating diversity because we know it's key to our success. We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you! If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Officer

Salary Range: £28,810 - £30,000 gross per annum, car allowance and a fuel card are provided on top Contract type: Full-time Location: Hersham and surrounding areas We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: <ul><li>Communicate with residents to organise property visits</li><li>Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done</li><li>Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty</li><li>Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines</li><li>Handle complaints patiently and efficiently </li><li>Keep project trackers updated in line with the program of works </li></ul>Do you have what it takes? <ul><li>Driving licence and access to your own vehicle (essential)</li><li>A customer-focused mindset</li><li>Comfortable using Microsoft Office and IT systems</li><li>Strong problem-solving and complaint-handling skills</li><li>Excellent verbal and written communication</li><li>Reliable, punctual, and well-organised</li><li>Able to prioritise, multitask, and adapt to changing deadlines</li></ul>Desirable qualifications but not essential: <ul><li>Health &amp; Safety Awareness</li><li>First Aid qualification</li></ul>Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven, reliable, and aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

Resident Liaison Officer

The Vacancy House Manager - Retirement Living Location: Beeson House estate in Rickmansworth, Hertfordshire Hours: 30 hours per week (Monday to Friday, all year round) Salary: £22,557.60 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Beeson House, Rickmansworth, Hertfordshire Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GP1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

12 months fixed term We're looking for an experienced and motivated individual to lead our Homeless Prevention Team for families. This is a key role in delivering high-quality advice and support to families facing housing challenges, ensuring effective prevention and relief of homelessness in line with the Homelessness Reduction Act 2017. You'll manage a team of officers, oversee complex casework, and work closely with internal and external partners to develop tailored housing solutions. This is an opportunity to make a real difference to vulnerable families while shaping the future of homelessness prevention services. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the role You'll take responsibility for the day-to-day supervision of the Homeless Prevention Families Team, ensuring high standards of service delivery and compliance with statutory duties. Key responsibilities include: <ul> <li> Leading and motivating the team to deliver customer-focused outcomes. </li> <li> Providing detailed guidance on complex issues such as security of tenure, welfare rights, landlord harassment, and illegal eviction. </li> <li> Developing and maintaining a toolkit of prevention and relief options for families. </li> <li> Monitoring performance against targets and implementing action plans to address service challenges. </li> <li> Authorising placements into temporary accommodation and ensuring move-on plans are in place. </li> <li> Chairing multi-agency meetings and case conferences for complex cases. </li> <li> Leading on service development, policy implementation, and contributing to the Council's Homelessness Strategy. </li> </ul> About you You'll be passionate about preventing homelessness and have the ability to lead a busy team in a challenging environment. You'll combine strong leadership skills with a thorough understanding of housing legislation and best practice. We're looking for someone who has: <ul> <li> In-depth knowledge of housing legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. </li> <li> Experience of managing staff and delivering frontline housing services. </li> <li> Ability to interpret complex regulations and communicate advice clearly. </li> <li> Strong organisational skills and the ability to prioritise in a pressurised environment. </li> <li> Experience of working in partnership with multiple agencies and chairing case conferences. </li> <li> IT literacy and confidence in using systems for case recording and reporting. </li> </ul> You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading Drive Efficiency - create an environment in which resources are used efficiently and employees' skills are developed and used effectively Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity Our offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: <ul> <li> Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years' service and 33 days after 10 years' service, with the option to buy additional leave </li> <li> A wide range of flexible working opportunities </li> <li> Modern working environment at the Civic Offices in the heart of Reading </li> <li> Local Government Pension Scheme (LGPS) </li> <li> Life Assurance - three times your annual salary (for members of the LGPS) </li> <li> On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted </li> <li> Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work </li> <li> Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax </li> </ul> To arrange a confidential discussion on this position please contact Kasana Shallow - <a href="mailto:kasana.shallow@reading.gov.uk" target="_blank">kasana.shallow@reading.gov.uk</a> Closing Date: Sunday 1st February 2026 Interview Date: To be confirmed Interview Process: To be confirmed

Homelessness Prevention Team Leader

The Vacancy FULL TIME - 37hrs Shifts in a rota basis. Weekends on a 1 in 3 basis. Shift patterns include but not exclusive to - 06:45 - 14:15 11:30 - 20:30 Lone working is part of this role TWO1163703 - Homeless Recovery Worker Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis</li> <li>You will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them</li> <li>You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering</li> <li>You will help them improve their practical skills in areas such as budgeting, shopping, cooking and housework</li> <li>You will work with external partners (such as colleges) to maximise the opportunities available to clients so that they can resettle in the community</li> <li>You will be extremely conscientious in areas such as safeguarding and lone working</li> <li>You will help clients to access the benefits they are entitled to claim</li> <li>Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property</li> <li>Maintain client records using relevant systems to a good standard</li> <li>Work in accordance with the Health and Safety regulations and all policies and procedures</li> <li>Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern</li> <li>Work flexibly across all areas of operation where required and prior notice given</li> <li>You will carry out ad hoc housekeeping tasks where required</li> <li>Any other reasonable task as requested by a member of staff</li></ul>ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

The Vacancy FULL TIME - 37hrs Shift pattern on a rota basis. To include 1 in 3 weekends. Shifts include: 06:45 - 14:15 11:30 - 20:30 TWO1163694 - Homeless Recovery Worker Assistant JOB PURPOSE To be part of a team that supports our clients, keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service</li> <li>To assist clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks</li> <li>To support individuals to achieve their desired goals</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>DESIRABLE CRITERIA <ul> <li>Experience in similar sectors</li> <li>Experience in customer service roles</li></ul>ESSENTIAL CRITERIA <ul> <li>Good communication skills</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Basic knowledge of Microsoft Outlook, Excel and Word</li> <li>Polite and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Collaborate well in a team</li> <li>Ability to respond calmly in a crisis</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker Assistant

At Heckfield we prepare food and drink that celebrates simplicity, the seasons, and a sense of place. When the sun sets, the Moon bar and House comes to life. With drinks and infusions made with the freshest ingredients, the house is the most intimate of meeting places. We also celebrate anything that comes from our land as well as a strong zero-waste drive to send our team and our guests on a journey of educations and discovery. We are currently looking for an Assistant House Manager to join our House Team. Position responsibilities include but are not limited to: <ul> <li>Manage and co-ordinate the day-to-day house operations.</li> <li>Check Booking Sheets for confirmed and unconfirmed lunch and dinner shift to ensure all guest requests are met.</li> <li>Ensure house and bars are set-up and closed to the required standard.</li> <li>Inspect any deliveries to ensure stock is present, correct and undamaged.</li> <li>Interact with guests to obtain feedback on product quality and service levels. </li> <li>Respond to and handle guest problems and complaints. </li> <li>Check menus daily with the Kitchen and ensure those in circulation are correct, along with correct allergen information.</li> <li>Train, nurture and inspire the team by being positive and forward thinking.</li> <li>Hosting informative shift briefings and menu meetings.</li></ul>Benefits: Salary £35,227.50 PA <ul> <li>Tronc (Allocation for 2025 was £7,800+ per annum / per person based on full time hours) after probation is passed</li> </ul> <ul> <li>Increased holiday allowance</li> </ul> <ul> <li>Vitality healthcare cover</li> </ul> <ul> <li>Employee assistance programme</li> </ul> <ul> <li>Life assurance scheme (from day one, covering up to 2x your annual salary)</li> </ul> <ul> <li>50% F&amp;B discount when dining in our restaurants</li> </ul> <ul> <li>Company sick pay</li> </ul> <ul> <li>Enhanced maternity pay</li> </ul> <ul> <li>Enhanced paternity pay</li> </ul> <ul> <li>Recruit a Friend bonus (£1000)</li> </ul> <ul> <li>Monthly employee recognition scheme</li> </ul> <ul> <li>Annual employee parties</li> </ul> <ul> <li>Free staff meals</li> </ul> <ul> <li>Daily briefings with the team, including food tasting - opportunities to work with the Home Farm</li> </ul> <ul> <li>50% discount on Wildsmith Skin products</li> </ul> <ul> <li>Heckfield Plus - online discounts</li> </ul> <ul> <li>New baby gift</li> </ul> <ul> <li>Christmas gift</li> </ul>At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now.

Assistant House Manager

Associate Psychologist - NHSE Homeless Sector Project The Clinical Psychology programme team is looking to employ a Clinical Associate, from February 2026 until September 2027. During this period, you will be contracted to work 900 hours (working pattern to be agreed in discussion with the research team) to support the development of our work within the homeless sector. With support from South-East NHS England, the Surrey PsychD programme has been working on an innovative project over the past two years to develop homelessness placements for trainees, and to embed housing and homelessness as a priority agenda within the PsychD programme. The project seeks to expand the psychological workforce within the homelessness sector, and to generate ways of working between the third sector and the NHS. Building on the success of the project to date, we are now seeking an Associate with experience of working in the homelessness sector, or a similar field, to support the continued development of these placements and the longevity of the project. This post will form a crucial role in building strategic relationships with local third sector organisations across Surrey and Sussex, and with our partner NHS Trusts' housing initiatives. The post holder will be expected to develop and coordinate trainee placements, generate new ways to assess trainee competencies within these organisations, and support trainees undertaking these roles. There will also be a requirement to support supervisors in the region, and to work with organisational leads to provide overall structure to the placements. This is an exciting time to join the project team, with opportunities for project management, leadership, stakeholder engagement and national dissemination. The role will involve close liaison with the PsychD programme exec team, as well as the wider team. About you The post holder will be expected to have excellent communication skills and a passion for supporting those who are marginalised and facing inequalities and deprivation. Applicants will need to be registered with the HCPC as a Clinical or Counselling Psychologist, will have experience of working in third sector organisations, and will be able to demonstrate excellent organisational and project management skills. The post will provide an opportunity to work with a team of applied psychologists, homeless sector partners as well as trainees who respect and value one another, are advocates for lived experience, lifelong learning, and who embrace change. The School and Faculty The clinical psychology programme is based within the School of Psychology, within the Faculty of Health and Medical Sciences (FHMS). The faculty is a leading provider of undergraduate and postgraduate healthcare education, research and consultancy. It has extensive links with local health care providers and is based in a modern, purpose built, state-of-the-art teaching facility on the University of Surrey campus in Guildford. The campus provides a pleasant working environment with close links to road and rail transport. Further information about the University and the School of Psychology can be found at <a href="https://www.surrey.ac.uk/school-psychology" target="_blank">https://www.surrey.ac.uk/school-psychology</a> Further Information For an informal discussion please contact Jane Iles, Programme Director via <a href="mailto:j.iles@surrey.ac.uk" target="_blank">j.iles@surrey.ac.uk</a> or Mary John, Head of Discipline via <a href="mailto:m.john@surrey.ac.uk" target="_blank">m.john@surrey.ac.uk</a> To apply please submit your CV and cover letter via the University website. The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.

Associate Psychologist NHSE Homeless Sector Project

Job Title: Tenancy Manager Location: Camberley Brand: Chancellors Salary: OTE of up to £29,000 per annum Hours: Monday to Friday 9am to 5:30pm (Opportunity for Hybrid working) About Chancellors: Chancellors is one of the UK's leading estate and lettings agencies, with a proud history dating back to 1807. With over 40 interconnected branches across Southern England and Mid Wales, we have built our reputation on expert local knowledge, exceptional service, and an unwavering commitment to our customers. For generations, we've helped people buy, sell, let, and rent property with confidence. Our strong presence across Berkshire, Buckinghamshire, Oxfordshire, Hampshire, Surrey, London, Herefordshire, Wiltshire, and Mid Wales ensures we understand the communities we serve and the property markets that shape them. Chancellors is proud to be part of LRG, one of the UK's largest and most forward-thinking property services groups. Backed by the scale and strength of LRG , we continue to focus on what we do best: delivering expert, local service with a personal touch. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in Bracknell. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul><li>You'll be expected to provide excellent levels of both telephone and written communication.</li><li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li><li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li><li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li><li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li><li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li><li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li><li>To maintain high levels of communication to internal and external customers</li><li>To act as a consistent contact point for our non managed clients</li></ul>What are we looking for: <ul><li>Excellent communication, written and verbal</li><li>Professional telephone manner</li><li>Organisational skills, time management and attention to detail</li></ul>What we can offer you: <ul><li>Proven track record for career growth and advancement within the company</li><li>Market leading training and ongoing professional development</li><li>Supportive and collaborative team environment</li></ul>Benefits: <ul><li>Employee Assistance Programme, including: <ul><li>24/7 virtual GP access</li><li>Mental health support and first aiders</li></ul></li><li>Retail and lifestyle discounts</li><li>Performance-based rewards and incentives</li><li>Generous holiday allowance, increasing with length of service (plus bank holidays)</li><li>Enhanced parental leave and company fertility policies</li><li>Structured onboarding and continuous support</li></ul>Chancellors as part of LRG, are an equal opportunities employerand encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring.All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Property Management Locations Camberley, United Kingdom Remote status Hybrid Employment type Full-time Driving License Required No

Tenancy Manager

Scheme Manager Location: High Wycombe Salary: £33,054 per annum Hours: Full time - 37.5 hours per week Make a Real Difference Every Day Are you passionate about empowering people with learning disabilities to live independently? At Grove Gardens, you'll lead a dedicated team in a vibrant, inclusive supported living service that's home to 14 adults. Together, we create a safe, welcoming environment where individuals thrive through community engagement, personal development, and meaningful support. About Grove Gardens Grove Gardens is a warm and inclusive supported living scheme comprising six one-bedroom flats and eight studio apartments. The people we support enjoy access to day services and community-based activities that promote independence, wellbeing, and connection. What You'll Be Doing As Scheme Manager, you'll play a key role in shaping the lives of the people we support and leading a committed team. Your responsibilities will include: <ul><li>Leading and motivating Support Workers and Waking Night Workers to deliver high-quality, person-centred care.</li><li>Collaborating with social workers and external agencies to support individual outcomes.</li><li>Managing staff rotas, annual leave, and sickness cover to ensure consistent service delivery.</li><li>Overseeing recruitment, onboarding, and induction of new team members.</li><li>Providing occasional weekend cover as part of the management rota.</li></ul>What We're Looking For We're seeking someone who is: <ul><li>A confident and compassionate leader with experience in social care or supported living.</li><li>Skilled in team management and operational coordination.</li><li>Proficient in IT and comfortable using digital systems.</li><li>A holder of a full UK driving licence with access to a vehicle.</li><li>Committed to empowering people with learning disabilities to live fulfilling lives.</li></ul>Why Join Us? We value our team and offer a generous benefits package, including: <ul><li>33 days' annual leave (including bank holidays), rising to 35 with service.</li><li>£33,054 salary for a 37.5 hour week.</li><li>Annual performance bonus and monthly attendance bonus.</li><li>Annual salary and cost of living review.</li><li>Workplace pension scheme and life assurance (3x annual salary).</li><li>Ongoing professional development and support.</li><li>Commitment to staff wellbeing through the Five Ways to Wellbeing.</li></ul>Apply Today If you share our values and want to make a meaningful impact, we'd love to hear from you. We shortlist and interview on a rolling basis, so early applications are encouraged. Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will require a satisfactory DBS disclosure and relevant recruitment checks. We are an Equal Opportunities &amp; Disability Confident Employer.

Scheme Manager

Job Title: Tenancy Manager Location: The Meadows, Camberley (2 days from home) Brand: LRG Salary: £25,000 basic plus £1k objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm About LRG: LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in The Meadows, Camberley. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul><li>You'll be expected to provide excellent levels of both telephone and written communication.</li><li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li><li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li><li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li><li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li><li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li><li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li><li>To maintain high levels of communication to internal and external customers</li><li>To act as a consistent contact point for our non managed clients</li></ul>What are we looking for: <ul><li>Excellent communication, written and verbal</li><li>Professional telephone manner</li><li>Organisational skills, time management and attention to detail</li></ul>What we can offer you: <ul><li>Proven track record for career growth and advancement within the company</li><li>Market leading training and ongoing professional development</li><li>Access to a diverse portfolio of properties</li><li>Supportive and collaborative team environment</li></ul>Benefits: <ul><li>Competitive base salary and additional incentives</li><li>Quarterly and yearly awards including trips abroad</li><li>Salary sacrifice pension scheme</li><li>Generous Holiday allowance, increasing by 1 day per year based on service</li><li>Excellent Parental leave and newly introduced Fertility policy</li><li>Staff discounts</li></ul>LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Tenancy/Property Management Locations Camberley, United Kingdom Employment type Full-time Driving Licence Required No

£35,249.00 per annum + £3,715 car allowance Part of the Stonewater Group, Mount Green Housing Association meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents. We are recruiting for two Neighbourhood Officers; one to manage properties in Guildford and one to manage properties in Leatherhead. As Neighbourhood Officer, you will provide a high-quality resident-focused neighbourhood and tenancy management service to residents, ensuring that terms and conditions of tenancy are maintained, and landlord obligations fulfilled. You'll be the focal point for all residents within the area that you manage, ensuring residents understand and comply with their tenancy conditions/lease and carry out intervention and enforcement actions where appropriate. This includes dealing with hoarding/property neglect, unauthorised alterations, access issues, tenancy fraud/non occupancy and overcrowding. Organising resident participation activities in conjunction with the Resident Involvement Officer, you'll deliver excellent and inclusive resident engagement and use the most appropriate methods to engage. You'll listen to residents' views, consult with, inform and involve them in the management of their homes and the areas where they live to develop meaningful, respectful, and collaborative relationships. You'll effectively manage complaints, so residents feel heard, issues are resolved, our service improves, and we provide a first-time fix where possible. You'll develop robust partnerships with LA's and other statutory and 3rd party agencies to ensure the needs of residents are fulfilled and that neighbourhood and community issues are managed collaboratively. You'll identify and support initiatives to reduce ASB and carry out settling in visits and Tenancy Review visits as required. What we're looking for <ul> <li>Experience working in a public sector or commercial setting, managing neighbourhoods, tenancies and communities and undertaking enforcement actions.</li> <li>Experience of leading, involving residents and managing an estate or neighbourhood.</li> <li>Experience engaging with residents, offering creative solutions and ensuring residents' voices are heard.</li> <li>An excellent communicator (verbal and written).</li> <li>A self-motivated team player with a strong sense of integrity.</li> <li>Someone who is able to foster effective relationships, internally and externally and be passionate about service delivery.</li> <li>Someone who can use initiative, problem solve and respond proactively to issues and concerns.</li> <li>Someone who is IT literate, in particular Office 365 and housing management software with the ability to analyse data.</li> <li>Has knowledge of housing and associated legislation including health and safety and welfare reform.</li> <li>Experience of working with a diverse customer base and addressing individual needs.</li> <li>Experience of dealing with complaints and finding innovative solutions.</li> <li>Experience managing low-level and complex ASB cases.</li> <li>Experience of Investigating and recovering properties subject to tenancy fraud.</li> </ul>Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. JD - Neighbourhood Officer.pdf Are you ready to #DiscoverMountGreen? We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Department Housing &amp; Tenancy Management Role Neighbourhood Officer Locations Guildford, Leatherhead Yearly salary £35,249 Employment type Full-time Car allowance included Yes Hours per week 37.5 Expiry date 02 December, 2025

Neighbourhood Officer

Equans is looking for an experienced Resident Liaison Officer to join our team in Slough on a full-time, permanent basis. This is an exciting opportunity to play a key role in supporting residents and clients across social housing and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement and maintenance works. As a Resident Liaison Officer, you'll act as the main point of contact between residents, our site team, and project managers - helping to minimise disruption, manage expectations, and maintain strong relationships within the local community. Key Responsibilities <ul> <li>Build and maintain positive relationships with residents, keeping them informed of planned works, schedules, and progress.</li> <li>Work closely with site managers and supervisors to ensure residents' needs are understood and met.</li> <li>Arrange access appointments, distribute notices, and assist in resolving any issues or complaints efficiently and professionally.</li> <li>Attend and support resident meetings, open days, and community engagement events.</li> <li>Keep accurate records of resident interactions, access arrangements, and any special requirements.</li> <li>Ensure residents' homes are treated with care and respect during all works.</li> <li>Promote Equans' commitment to excellent customer service and community partnership.</li> </ul> Who You Are <ul> <li>Previous experience in a Resident Liaison Officer, Customer Service, or Housing Support role (ideally within social housing, regeneration, or construction environments).</li> <li>Excellent communication and interpersonal skills, with the ability to build trust quickly.</li> <li>Organised and proactive, able to manage multiple tasks and priorities effectively.</li> <li>Empathetic and patient, with a professional and approachable manner.</li> <li>Confident working independently and as part of a wider site/project team.</li> <li>Strong IT and administrative skills for managing resident data and communications.</li> </ul> What We Offer <ul> <li>Competitive salary and benefits package</li> <li>24 days annual leave + bank holidays</li> <li>Pension scheme and life assurance</li> <li>Employee benefits platform with discounts and wellbeing support</li> <li>Opportunities for professional development and career progression within Equans</li> </ul> Who We Are At Equans, we deliver essential services across energy, regeneration, and facilities management, supporting communities as they transition to a sustainable future. Our people are at the heart of what we do - and our Resident Liaison Officers play a crucial part in helping us deliver high-quality, resident-focused service on every project. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Slough United Kingdom

21 Jobs in Wokingham, UK