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Directorate: Place Service: Communities - Community Safety and Cohesion Post title: Community Safety Officer Contract Type: Permanent Salary: £42,839 - £47,181 Hours per week: 36.66 Location: Oldham Council Offices, Spindles Shopping Centre, West Street, Oldham, OL1 1LF Closing date: 14th November 2025 Hiring manager contact details: Philip Bonworth, Community Safety Manager, <a href="mailto:philip.bonworth@oldham.gov.uk" target="_blank">philip.bonworth@oldham.gov.uk</a> Role overview Working within the Council's Community Safety Team you will apply problem solving methodologies and will support partners in developing ASB and crime reduction strategies, which support and safeguard individuals and communities, through a combination of prevention, intervention and enforcement activity. Key responsibilities <ul><li>To reduce anti-social behaviour and implement crime reduction strategies at a Neighbourhood level. </li><li>To work with partners in the multi-agency safeguarding hub to ensure appropriate interventions are undertaken.</li><li>To advise various agencies, individuals and businesses on problem solving methodologies and crime prevention initiatives and deliver effective partnership activity working with communities, police and other partner agencies. </li></ul>Key requirements To succeed in this role, you will need as a minimum: <ul><li>A detailed knowledge of statutory duties with regards to community safety under the provisions of the Crime and Disorder Act 1998 and the legal powers available to the Council and its partners under the Anti-Social Behaviour, Crime and Policing Act 2014</li><li>Experience of evidence gathering techniques including interviewing of victims and witnesses and preparation of statements and case files</li><li>Proven experience of working in partnership with a broad range of communities and partners, building consistently positive relationships and influencing outcomes</li></ul>If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. About us We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information. Our values and behaviours By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are 'Proud, Ambitious, and Together', and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham. We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out: <ul><li>Work with a resident focus </li><li>Support local leaders</li><li>Committed to the borough</li><li>Delivery high performance</li><li>Take ownership and drive change</li></ul>You can find out more about our values and behaviours on our greater.jobs Oldham page Our benefits package At Oldham Council we offer a great benefits package for our employees, which includes the following: <ul><li>25 days annual leave which increases after 5 and 10-years' service</li><li>The option to purchase additional annual leave. </li><li>An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. </li><li>Discounted gym membership with Oldham Active. </li><li>Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.</li><li>Salary sacrifice scheme for home and electronics and Cycle to Work. </li><li>Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.</li><li>Staff recognition and celebration events.</li><li>Peer support groups</li></ul>Inclusive recruitment We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. If you're an applicant with disabilities and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under ourGuaranteed Assessment Scheme. Data and privacy For details of how we use your data please see our privacy notice. Important information Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy. While we embrace the use of AI as an innovative tool to maximise our services at Oldham Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.

Community Safety Officer

Job Description Would you like to join our team as an Independent Living Advisor and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement. The successful candidate will work Monday - Friday at our Bickerton Court scheme in Chadderton. A full UK Driving Licence is essential for this role as on occasion you may be required to assist at neighbouring schemes. Essential Criteria: <ul><li>Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group.</li><li>Demonstrable commitment to Equality and Diversity.</li><li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li><li>Previous experience in carrying out administrative work including numeracy work.</li><li>Ability to work on own initiative and as part of a team.</li><li>Good verbal and written communication.</li><li>Good knowledge of Microsoft Office.</li><li>Full UK Driving Licence and access to own vehicle.</li></ul>In return for your hard work, we offer: <ul><li>Competitive salary of £26,271 per annum.</li><li>25 Days Holiday + Bank Holidays + Buy Extra Holiday + Increases with length of service.</li><li>Healthcare Cashback Plan.</li><li>Pension Contributions - up to 9% on a matched basis. </li><li>Life Assurance.</li><li>Employee Assistance Programme offering offer include face-to-face counselling, a stress helpline and tax, fitness and childcare advice.</li><li>A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. </li></ul>If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. Please note: A DBS is required for this role which will be paid for by The Guinness Partnership. TJTGP REEDTGP

Independent Living Advisor

Liberty has an exciting opportunity for a Tenant Liaison Officer to join our team, based in Knowsley, Merseyside. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £26,208 per annum Plus Excellent Benefits! We are an experienced and innovative construction firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, electrical installations and property building and maintenance services, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. The strength of our organisation lies in the quality of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Tenant Liaison Officer will include: Provide a high-quality service by liaising between the client, tenant &amp; Liberty staff Understanding tenant requirements Support the reduction in complaints Support customers, particularly any vulnerable customers Manage client relationships to engage on access procedures, installation programmes and community engagement Support the wider Liberty team in managing customers and improving customer experience Engagement with field and work planning teams Ensure all customer details on all systems are accurate to keep clients updated What we are looking for in our ideal Tenant Liaison Officer: NVQ Level 2 or customer related discipline, GCSE or equivalent standard in Maths &amp; English. Valid driver's license essential. Customer service experience, ideally within a social housing environment (Desirable). Experience of the use of Microsoft Office Software including Outlook, Word, Excel &amp; Access. A caring &amp; empathetic individual who understands and supports the needs of a diverse cross section of customers who has analytical skills and the ability to manage change, problem solve &amp; manage own workload. We offer a range of benefits for a rewarding career including though not limited to: <ul> <li>Pension scheme</li> <li>Discounted gym memberships</li> <li>Discounts and savings on travel, hotels, shopping, holidays and restaurants</li> <li>Cycle to Work scheme</li> <li>Life Insurance</li> <li>Smart Health (including round the clock access to 24/7 UK-based GPs)</li> <li>Medicash Health Plan</li> <li>23 Days Holiday Entitlement plus Bank Holidays</li> <li>Death in Service Payment</li></ul>In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this vacancy. As part of our recruitment process all employees need to be vetted and undertake pre employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Tenant Liaison Officer click "apply" below - we want to hear from you! Closing date: 27th November 2025 (we reserve the right to close this vacancy earlier depending on number of applications).

Tenant Liaison Officer

The Vacancy Permanent, Full Time (37 hours per week) We are a values driven organisation committed to achieving our mission of 'One team, transforming lives', but we're also entrepreneurial, maximising the value of our money and resources. We are currently looking to recruit two Neighbourhood Housing Officers to join our team! As a first point of contact, you will provide a customer focused housing management service within a designated neighbourhood. The work undertaken will meet the aims and objectives of Stockport Homes and achieve our mission to transform lives. As a Neighbourhood Housing Officer, you must be confident in order to enforce tenancy conditions and challenge behaviours using various tools and powers at your disposal. This will require excellent organisational and problem-solving skills, a high level of resilience, the ability to work on your own initiative with minimal supervision and excellent interpersonal and communications skills to work with partners and colleagues to jointly tackle issues. With excellent customer care skills and a commitment to making a difference to the neighbourhoods you will manage; you must be capable of working positively and enthusiastically in sometimes challenging circumstances and have an interest in Housing law relating to the management of Social Housing. With good problem-solving skills and the ability to work both on your own initiative and as part of a team, you must be able to use a wide range of IT packages to manage tenancy details and case work and be willing to deal with different types of workloads and problems. Due to the nature of the role, a valid current driving licence and access to a car is essential. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. This role has been reopened; Please note, previous applicants need not reapply. Please note: We encourage you to apply early! We will be reviewing applications and conducting interviews on a rolling basis throughout the campaign so we may close the advert sooner if we find the right candidate. About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Neighbourhood Housing Officer

The Vacancy Full Time, Permanent Closing Date: 12th November 2025 Interviews: TBC Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting opportunity to join our Neighbourhood Team as a Neighbourhood Officer. We're looking for someone who can assist in the delivery of a customer focused service in a defined geographical area, delivering a high-quality housing and tenancy service. Working mainly in a designated neighbourhood, you will help to create a sustainable and thriving neighbourhood, customer independence and deliver an exceptional 'first point of contact resolution' customer experience. You will be encouraged to be innovative and work autonomously in the delivery of neighbourhood services, with a solution focused approach to overcome challenges and contribute to thriving communities. What we're looking for: <ul> <li>Experience of working in the housing sector or similar role delivering services to customers providing high-quality, responsive, and proactive tenancy management and related services.</li></ul><ul> <li>Experience in managing rent arrears cases and negotiating payment arrangements.</li></ul><ul> <li>An understanding of effective estate and tenancy management, with experience of delivering a range of related neighbourhood management services.</li></ul><ul> <li>An understanding of property condition issues with a commitment to maintaining the condition and appearance of properties, estates, and neighbourhoods.</li></ul><ul> <li>Good IT skills alongside good organisational skills with an ability to manage own workload, plan and prioritise whilst being flexible, positive, and enthusiastic.</li></ul><ul> <li>Customer focused with a desire to provide services to a high standard.</li></ul><ul> <li>Experience of working collaboratively with key stakeholders and partners to achieve community and neighbourhood regeneration.</li></ul>Demonstrable experience in relation to safeguarding. Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south, and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity, and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours, please give us a call and we can let you know if this can be considered for a particular role. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. The Benefits Not only do we offer fulfilling jobs where you can see the difference our work makes in our communities, but we also offer great rewards. Visit our site for more details. Career development 27 day annual holiday Pension scheme Healthcare cash plan

Neighbourhood Officer

These are exciting times to work within Salford City Council's fast paced and varied Housing Strategy Team. The team is responsible for the production of, and monitoring and reporting on the delivery of our housing and homelessness related strategies and policies - including data collection and analysis. In addition, the team are responsible for driving and delivering a number of key actions within our strategy action plans. In addition, the post holder will have responsibility for conducting s.202 homelessness reviews. We are seeking a dynamic individual to join our team, who can demonstrate their ability to use their initiative to drive a partnership approach to achieving local outcomes. You will have excellent written and verbal skills and be able to plan and manage competing pieces of work. Knowledge and understanding of a wide range of housing and homelessness issues is required. Importantly, we are seeking someone with proven experience of delivering and an advanced understanding of homelessness law. Our values of pride, passion, people and personal responsibility are at the heart of everything we do, and they are central to the way in which we behave with colleagues, customers and partners. Please contact Julie Craik, <a href="mailto:julie.craik@salford.gov.uk" target="_blank">julie.craik@salford.gov.uk</a> - if you would like to discuss this position in more detail. Want to know more about Salford? As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this. Find out about our city as a place to live, work &amp; grow, and learn more about the amazing work we are doing. You'll also find out about the wealth of benefits we have to offer you here! Continuous ervice commitment New employees can keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme. Find out if this applies to you here. Guaranteed Assessment Schemes We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please click here. Privacy Statement and Data Protection Our core data protection obligations and commitments are set out in the council's primary Recruitment and Employment Privacy Notice which can be found at <a href="https://www.salford.gov.uk/gdpr" target="_blank">https://www.salford.gov.uk/gdpr</a> .

Principal Officer - Strategy and Homelessness Reviews

The Vacancy Fixed-Term Maternity Cover until October 2026, Full-Time (37 hours per week) We are a values-driven organisation committed to our mission of "One team, transforming lives." Working with us means making a real difference in the lives of vulnerable people across Stockport every day. It also means being part of a forward-looking, thriving organisation that prides itself on being a great place to work. We have a vacancy for a Housing Support Officer to provide intensive, personalised support to customers with a wide range of needs, including those with complex challenges and facing multiple forms of exclusion. A key focus of this role will be leading support for customers affected by hoarding behaviours, helping them to declutter &amp; organise their homes and develop practical strategies to maintain a safe and manageable living environment. The successful candidate will assess risk and work effectively with in-house teams and external statutory and voluntary agencies such as Social Care and Probation Services to achieve the best outcomes for customers. We are looking for someone with experience supporting vulnerable individuals in a hands-on, practical capacity, empowering customers to sustain their tenancies, improve their mental health, and achieve positive life outcomes. The role requires passion, self-motivation, persistence, and determination to engage and support customers with complex needs, particularly those who require guidance and practical support to address hoarding behaviours. Strong IT skills are essential to effectively manage caseloads and use Microsoft packages, along with experience in accurate and clear recording of customer interventions. A full driving licence and access to a vehicle are required. If you would like to informally discuss the Housing Support Officer role please contact Emma Ferguson, Housing Support Team Leader on 07966 730599 or email <a href="mailto:emma.r.ferguson@stockporthomes.org" target="_blank">emma.r.ferguson@stockporthomes.org</a> The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on SKylight terms and conditions. The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We strongly recommend an early application as we will be interviewing throughout the duration of the role being open and reserve the right to close the role early if we successfully appoint. Closing date: 1st December 2025 Interview date: 8th December 2025 About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Housing Support Officer

About the job Resident Liaison Officer Role Overview: Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations &amp; regeneration contracts throughout London and the wider Southeast. Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company. Your key responsibilities are: <ul><li>Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.</li><li>Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.</li><li>Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.</li><li>Maintain Lawtech customer service processes and systems as relevant for the site and residents.</li><li>Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.</li><li>Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.</li></ul>Role Responsibilities: <ul><li>Work closely with the Project Manager and Design &amp; Quality teams.</li><li> Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.</li><li>Draft responses and communication for residents and other parties</li><li>Mail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service Manager</li><li>Answering of phone calls and making any necessary appointments.</li><li>Liaise with individual residents and establish individual requirements.</li><li>Arrange site surveys as required to each property within the project.</li><li>Manage surveys and work appointments with residents and comply with local key-holding and security requirements.</li><li>Maintain Lawtech's record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.</li><li>Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.</li><li>Observe all H&amp;S rules and ensure resolution of service issues comply with all such rules.</li><li>Escalate unresolved issues to CSM, when appropriate to do so.</li><li>Basic site administration including data entry of the in house 'probe' system for the below:</li></ul>• Delivery receipts - Once a week update deliveries on probe and ensure hard copies are sent/collected for the attention of Accounts Team • Site stock takes - Every Thursday stock takes are undertaken by the Site Manager. Information needs to be updated and sent to head office by you once a week following this stock take. • Update and close out alerts - Manage alerts on probe by reviewing every three days, chasing for response from individuals who are down to provide this. • Right to Work Checks - Checking of right to work for subcontractors including taking copies of passport or checking settlement status on the government website. • Maintain ID system for operatives - following procedure already started by Site Manager <ul><li>To perform any other administrative duties as directed by CSM.</li><li>Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our service</li></ul>Skills and Qualifications <ul><li>Excellent written English.</li><li>Experience with customer service, ideally resident liaison experience within construction/social housing sector.</li><li>Ability to manage resident expectations.</li><li>DBC check (standard).</li></ul><ul><li>Competent MS Excel, MS Word, Microsoft Outlook email and calendars.</li></ul><ul><li>Competent use of Project Probe and SharePoint</li></ul>

Resident Liaison Officer

A bit about the role ... We are currently looking for a proactive and empathetic Resident Liaison Officer (RLO) to join our growing team at Connolly Ltd. This role will support a retrofit project based in and around the Oldham area, where we are delivering energy efficiency improvements to social housing properties. The RLO will act as the key point of contact between residents and the site team, ensuring clear communication, minimal disruption, and a positive customer experience throughout the project lifecycle. A bit about us ... Connolly is a leading construction, refurbishment, and development company with family values at our core. We don't just improve homes-we help build stronger communities and are committed to making a positive impact for residents. We operate within the Social Housing sector, delivering holistic housing services to local authorities and housing associations across West Yorkshire, the Northwest, and North Wales. What you will be responsible for... <ul><li>Acting as the main liaison between residents and the site team, ensuring timely and effective communication</li><li>Managing resident engagement before, during, and after works, including issuing notices and updates</li><li>Handling queries, concerns, and complaints with professionalism and empathy</li><li>Supporting vulnerable residents and ensuring their needs are considered throughout the works</li><li>Coordinating access arrangements and appointments to minimise disruption</li><li>Maintaining accurate records of resident interactions and project updates</li><li>Attending site meetings and contributing to progress reporting</li><li>Promoting a positive image of Connolly Ltd and ensuring high levels of customer satisfaction</li><li>Supporting the delivery team in achieving programme targets and quality standards</li></ul>What we'd like from you... <ul><li>Previous experience in a Resident Liaison or customer-facing role within the Social Housing or construction sector</li><li>Strong communication and interpersonal skills</li><li>Ability to manage sensitive situations with discretion and empathy</li><li>Organised and able to manage multiple tasks and priorities</li><li>IT literate with experience in using Microsoft Office and reporting tools</li><li>Full UK driving licence and access to a vehicle </li></ul>What we'll give you ... This is a fantastic opportunity to join a family-run business experiencing strong growth in the Social Housing sector, supported by a diverse and experienced leadership team. At Connolly Ltd, we believe that when you feel valued and supported, you perform at your best and enjoy your work. In this role, you'll receive a competitive rewards package including a comprehensive pension scheme, generous holiday entitlement, and access to ongoing training and development opportunities. Ready to join Team Connolly? If this role sounds like the right fit for you, we encourage you to apply as soon as possible to avoid missing out. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

A bit about the role ... We are currently looking for a proactive and empathetic Resident Liaison Officer (RLO) to join our growing team at Connolly Ltd. This role is based on our active sites across Greater Manchester, where we are delivering planned works within the Social Housing sector. Our schemes consist of all aspects of internal and external refurbishments - window and door replacements, reroofing, kitchen and bathroom refurbishments etc. The RLO will act as the key point of contact between residents and the site team, ensuring clear communication, minimal disruption, and a positive customer experience throughout the project lifecycle. A bit about us ... Connolly is a leading construction, refurbishment, and development company with family values at our core. We don't just improve homes-we help build stronger communities and are committed to making a positive impact for residents. We operate within the Social Housing sector, delivering holistic housing services to local authorities and housing associations across West Yorkshire, the Northwest, and North Wales. What you will be responsible for... <ul><li>Acting as the main liaison between residents and the site team, ensuring timely and effective communication</li><li>Managing resident engagement before, during, and after works, including issuing notices and updates</li><li>Handling queries, concerns, and complaints with professionalism and empathy</li><li>Supporting vulnerable residents and ensuring their needs are considered throughout the works</li><li>Coordinating access arrangements and appointments to minimise disruption</li><li>Maintaining accurate records of resident interactions and project updates</li><li>Attending site meetings and contributing to progress reporting</li><li>Promoting a positive image of Connolly Ltd and ensuring high levels of customer satisfaction</li><li>Supporting the delivery team in achieving programme targets and quality standards</li></ul>What we'd like from you... <ul><li>Previous experience in a Resident Liaison or customer-facing role within the Social Housing or construction sector</li><li>Strong communication and interpersonal skills</li><li>Ability to manage sensitive situations with discretion and empathy</li><li>Organised and able to manage multiple tasks and priorities</li><li>IT literate with experience in using Microsoft Office and reporting tools</li><li>Full UK driving licence and access to a vehicle </li></ul>What we'll give you ... This is a fantastic opportunity to join a family-run business experiencing strong growth in the Social Housing sector, supported by a diverse and experienced leadership team. At Connolly Ltd, we believe that when you feel valued and supported, you perform at your best and enjoy your work. In this role, you'll receive a competitive rewards package including a comprehensive pension scheme, generous holiday entitlement, and access to ongoing training and development opportunities. Ready to join Team Connolly? If this role sounds like the right fit for you, we encourage you to apply as soon as possible to avoid missing out. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

We have a great opportunity to join us as a Neighbourhood Housing Officer within our incredible Neighbourhood and Estates Team! If you care about communities and thrive on solving complex challenges with compassion and professionalism, this is your chance to make a meaningful impact every day. We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. We've also concluded a review of how we work in the future, with options around home and office flexible working, as well as a generous annual leave allowance and other benefits. Requirements Outline of Key Responsibilities... <ul><li>In this role, you'll be a key player in managing and addressing tenancy and estate management challenges, collaborating with a dedicated team. You'll oversee a caseload within a specific geographic area, taking responsibility for each case until a solution is fully reached</li><li>As the first point of contact for the Neighbourhood and Estate team, you'll handle inquiries via phone, email, and in person. You'll connect with other teams when needed to ensure that customer queries are addressed quickly and in line with our service standards and KPIs</li><li>Your proactive nature will help you investigate any potential breaches of tenancy conditions, ensuring appropriate actions are taken to resolve issues. This includes serving Notices of Seeking Possession, gathering evidence, recommending injunctions or legal actions, and attending court hearings</li><li>You'll also handle all tenancy and neighbourhood processes, including administration, while adhering to statutory timelines, policies, and procedures for mutual exchanges, successions, management transfers, settling-in visits, welfare visits, tenancy changes, notices, and more</li><li>By taking a swift and victim-centred approach to reports of anti-social behaviour, you'll work to understand the issues affecting our communities and their root causes. Your proactive efforts will help resolve and prevent anti-social behaviour (ASB) in collaboration with the Tenancy Enforcement Team Leader, providing guidance and determining when escalation is necessary</li></ul>We are looking for someone who has/is... <ul><li>Experience in providing excellent customer service, whether it's through phone calls, face-to-face interactions, or emails, ideally in a housing setting</li><li>An understanding of the current laws related to housing, especially landlord and tenant regulations within the realm of social housing</li><li>Self-motivated, capable of working independently while effectively planning their workload and achieving performance goals</li><li>Strong negotiation skills are essential, as you'll be handling challenging situations and working towards positive outcomes for our customers</li><li>Additionally, a valid driving license is required, as you'll need to travel between sites and conduct visits when needed</li></ul>Benefits In return, we are offering... <ul><li>An annual salary of £35,932.59 plus a car allowance of £1,545 per annum</li><li>We are committed to providing a healthy work-life balance for employees and their families, as such we operate full hybrid working conditions from home and our office in Bury St Edmunds</li><li>Flexible working around a 37 hour week</li><li>Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year</li><li>Pension - between 7% - 12% dependant on individual contribution</li><li>Life assurance - a payment of X3 your salary.</li><li>Annual Flu Jab - provided each winter to all employees.</li><li>Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points</li><li>Competitive medical cashback plan</li></ul>"At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay." Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.

Location London Hybrid Working The Division The firm's national Housing Management team carries out a full range of work for its housing association, local authority and co-operative clients from across the voluntary, public and private sectors. The Role and Responsibilties We have an exciting opportunity for a Housing Management Associate to join our team. The role will involve responsibility for your own caseload, with some support available from Paralegals as well as working closely with the Partners and other Lawyers. For those of you who have an interest in growing business from existing clients as well as targeting and attracting new clients there could also be an opportunity to develop this. Skills and Experience The successful candidate will be someone who can work closely with clients, provide first class practical advice and who is technically proficient in housing management work. Prior experience in running a high quality litigation caseload, anti-social behaviour, residential possession claims, civil injunctions and housing disrepair will be highly regarded. Capsticks is an inclusive employer At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.

Associate - Housing Management

The Vacancy Are you passionate about helping people improve their financial wellbeing? Do you have the skills to provide practical advice, empower residents, and make a real difference in the community? We're looking for a proactive and knowledgeable Financial Inclusion Officer to join Wythenshawe Community Housing Group (WCHG), delivering an outstanding service that supports our tenants to maximise their income, manage their money effectively, and sustain their tenancies. About the Role As a Financial Inclusion Officer, you'll play a key role in helping tenants access the financial support they need. You'll provide clear, practical advice on welfare benefits, budgeting, and money management - ensuring customers understand their options and can make informed decisions. You'll work closely with colleagues across Housing, Income, and Tenancy Support, as well as partner agencies, to offer joined-up support that reduces financial exclusion and promotes tenancy sustainability. It's a rewarding and varied role that combines technical knowledge, problem solving, and genuine people skills to make a lasting difference in people's lives. A full UK driving license and access to your own vehicle is essential due to the nature of the role. Key Responsibilities <ul> <li>Provide tailored welfare rights, budgeting, and financial capability advice to tenants.</li> <li>Conduct financial health checks for new and existing tenants to assess affordability and support needs.</li> <li>Help tenants access appropriate benefits, including Universal Credit and Housing Benefit, and challenge decisions where required.</li> <li>Support applications for grants, trust funds, and other financial assistance.</li> <li>Promote financial inclusion and deliver targeted campaigns or workshops.</li> <li>Maintain accurate case records and manage your caseload effectively.</li> <li>Liaise with internal teams and external partners to coordinate support and referrals.</li> <li>Help prevent rent arrears and tenancy breakdown through proactive advice and early intervention.</li></ul>What We're Looking For <ul> <li>Experience providing advice on welfare rights, benefits, budgeting, or debt management.</li> <li>Good understanding of welfare reform and financial inclusion principles.</li> <li>Ability to explain complex information clearly and with empathy.</li> <li>Strong organisational skills, able to manage competing priorities and deadlines.</li> <li>Excellent communication and interpersonal skills, with the ability to build trust and rapport.</li> <li>Confident using IT systems and maintaining detailed case records.</li> <li>Flexible approach, able to work independently and as part of a team.</li> <li>Willingness to work outside of standard office hours when required.</li></ul>Desirable: <ul> <li>Knowledge of money advice techniques, including debt prioritisation and enforcement options.</li> <li>Experience working in housing, welfare, or community settings.</li> <li>A relevant professional qualification or equivalent experience.</li></ul>Application Deadline: Sunday 9th November Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don't wait! Why join us? As an Investors in People Health &amp; Wellbeing recognised employer we offer a wide range of benefits such as; <ul> <li>25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*</li> <li>Enhanced leave options for Maternity, Paternity, Adoption &amp; Shared Parental Leave*</li> <li>Enhanced Pension scheme contributions</li> <li>Our Health Care Plan gives you money back for dental, optical, therapy costs and more</li> <li>Subsidised Healthy Living benefits i.e. gym membership or yoga classes</li> <li>Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language</li> <li>Car Lease Scheme, Cycle to Work scheme*</li> <li>Volunteering days in the local community</li> <li>We offer a Salary Sacrifice Pension option*</li></ul>*Subject to eligibility criteria About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes. Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. Awarded 'Investors in People' Health &amp; Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK, three years running since 2019, WCHG is now amongst an elite group of world class organisations recognised for demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues. Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. Benefits Flexible Working Real Living Wage Westfield Health Training and Development Recognition and Reward Volunteering within the local community

Financial Inclusion Officer

Contract Type: Permanent Salary: Grade J. Scale 40 - £51,356 to Scale 43 - £54,495 with a professional bar at SCP 41 £52,413** Hours Per Week: 36hours Base Location: Tameside One Assessment Date: 21st &amp; 24th November 2025 The Role Are you passionate about making a real difference in the lives of children and families? Do you bring compassion, curiosity, collaboration, conversation, and courage to your practice? If so, Tameside is looking for you. We are seeking a dedicated Independent Reviewing Officer (IRO) and Child Protection Conference Chair to join our evolving and ambitious Children's Services. As part of your role, you will play a vital role in ensuring that children in Tameside are at the heart of planning and decision-making, and that their voices are heard, respected, and acted upon. Our Heart of Support Practice Approach At Tameside, we believe in: <ul><li>Compassion - understanding the lived experiences of children and families.</li><li>Curiosity - asking questions that lead to deeper insight and better outcomes for children.</li><li>Collaboration - working together across services to deliver joined-up support.</li><li>Conversation - listening and engaging meaningfully with children, families and professionals.</li><li>Courage - challenging poor practice and advocating for what's right.</li></ul>About You As an IRO, you will: <ul><li>Champion child-centred practice by ensuring reviews are meaningful, accessible, and tailored to each child's needs. </li><li>Maintain oversight of care planning, ensuring timely and effective reviews that reflect the child's current aspirations.</li><li>Promote independence and challenge delays or poor practice through our Practice Resolution Process.</li><li>Build lasting relationships with children, offering continuity and consistency throughout their care journey. This will include undertaking visits to children and ensuring that their voice is central. </li><li>Monitor the impact of decisions and contribute to service improvement through feedback and strategic oversight.</li></ul>As a Child Protection Conference Chair, you will: <ul><li>Lead multi-agency child protection conferences with professionalism and empathy.</li><li>Ensure that safeguarding concerns are addressed through robust planning and clear decision-making.</li><li>Facilitate inclusive and respectful dialogue, ensuring the child's voice is central to the process.</li><li>Promote accountability and follow-through on agreed actions to protect and support children.</li></ul>Why Join Us? <ul><li>Be part of a service that values your professional judgement and supports your development.</li><li>Receive regular supervision and contribute to quality assurance and strategic planning.</li><li>Work in a team that is committed to improving outcomes for children and families and delivering excellence.</li></ul>Join us in shaping a future where every child in Tameside feels safe, heard, and supported. About Us Message from Jill Colbert, Director of Children's Services "I joined the council at the beginning of 2025 and was instantly charmed by the warmth, openness, and energy of colleagues. "I came to Tameside for one reason; because I know we can do fantastic things for our families here. "We're a children's service on a significant improvement journey. We know what needs to be different for our children and families and we're ambitious to deliver that change. "We have a growing range of specialist services for children, where you can test and grow your skills and practice. We have a Social Work Academy that is led by people who bring passion to learning and who know that the DCS' of the future are right in front of them. We are working on our progression pathways so that staying in Tameside is rewarded and recognised. We have investment in innovation and improvement from the council so that we can grow services and support for families that we can sustain, from family hubs through to complex safeguarding. "I am so certain that we can build a proud, inclusive and safe climate for great practice to flourish in Tameside. I'd love you to join me on the journey here at Team Tameside." ** This post is classified as being in a professional job category. As such the grade for the job has a professional grade development bar which employees can progress through subject to meeting the following criteria: 1. Relevant professional qualification for the job role at Level 6 or above AND a management qualification, AND 2. Minimum of 2 years post qualification experience in the role, AND 3. Maintained membership of a regulated body where this is a requirement to practice in the role where applicable, AND 4. Professional standards practised to the highest expected level. This position is subject to Enhanced Disclosure Procedures. This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English in the person specification. If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application. Unfortunately, at this time we are not able to offer sponsorship. We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria. Our rewards and benefits package can be viewed here For further information about this role please contact Verity Chapman Service Lead Child Protection Conference Chairs <a href="mailto:verity.chapman@tameside.gov.uk" target="_blank">verity.chapman@tameside.gov.uk</a> Or Linda Kelly Interim Service Lead for Independent Reviewing Officers <a href="mailto:Linda.Kelly@tameside.gov.uk" target="_blank">Linda.Kelly@tameside.gov.uk</a> In line with the IRO handbook the IRO/Conference chair should be an authoritative professional with at least the equivalent status to an experienced children's social work manager.

Independent Reviewing Officer

Communities Youth and Community Community Engagement Officer Ref: 001115 Contract: Permanent Salary: £34,434 - £38,220 per annum (Grade 6) Hours: 36.66 per week - including unsociable hours (Full Time) Location: Royton Town Hall Closing Date: Monday 3rd November 2025 Interview Dates: TBC Role Overview: This is a fantastic opportunity to make a difference, working within Oldham Council's District Team you will work with partners, supporting residents to access services which are important to them. You will coordinate, lead and attend a wide range of engagement activities and campaigns, using local intelligence to ensure work is relevant, inclusive and impactful, whilst strengthen the Council's presence in our community. Key Responsibilities: <ul><li>Plan and deliver a programme of resident engagement in line with District and Council priorities.</li><li>Work closely with partners to identify key issues, coordinate joint operations and ensure residents receive appropriate support.</li><li>Act as a key point of contact for residents, helping resolve issues and escalating concerns where needed.</li><li>Coordinate engagement logistics, including activity planning, briefings, risk assessments, and communications materials.</li><li>Oversee the collection and use of data, insight and feedback to inform future engagement and improve service delivery.</li></ul>Key Requirements: To succeed in this role, you will be able to: <ul><li>Experience of engaging and supporting residents, ideally in a public or voluntary sector setting, with a proven ability to respond to concerns, make referrals, and deliver effective, person-centred engagement activities.</li><li>Excellent communication, interpersonal and problem-solving skills, including the ability to build trust with residents and partners, present information clearly, and respond to issues using initiative and sound judgement.</li><li>Strong organisational and analytical skills, including the ability to plan and prioritise work, collect and interpret data and insight, and use ICT systems (e.g. Word, Excel, databases) confidently and accurately.</li></ul>If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. About Us: We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information. Our Values and Behaviours: By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are 'Proud, Ambitious, and Together', and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham. We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out: <ul><li>Work with a resident focus </li><li>Support local leaders</li><li>Committed to the borough</li><li>Delivery high performance</li><li>Take ownership and drive change</li></ul>You can find out more about our values and behaviours on our greater.jobs Oldham page Our Benefits Package: At Oldham Council we offer a great benefits package for our employees, which includes the following: <ul><li>25 days annual leave which increases after 5 and 10-years' service</li><li>The option to purchase additional annual leave. </li><li>An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. </li><li>Discounted gym membership with Oldham Active. </li><li>Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.</li><li>Salary sacrifice scheme for home and electronics and Cycle to Work. </li><li>Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.</li><li>Staff recognition and celebration events.</li><li>Peer support groups</li></ul>Inclusive Recruitment: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. If you're an applicant with disabilities and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under ourGuaranteed Assessment Scheme. Data and Privacy: For details of how we use your data please see our privacy notice. Important Information: Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy. While we embrace the use of AI as an innovative tool to maximise our services at Oldham Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.

Community Engagement Officer

Communities Youth and Community Community Engagement Officer Ref: 001116 Contract: Permanent Salary: £34,434 - £38,220 (full time equivalent) / Actual Salary: £13,774 - £15,288 per annum (Grade 6) Hours: 14.66 per week, 0.4 - including unsociable hours (2 days) Location: Chadderton Town Hall Closing Date: Monday 3rd November 2025 Interview Dates: TBC. Role Overview: This is a fantastic opportunity to make a difference, working within Oldham Council's District Team you will work with partners, supporting residents to access services which are important to them. You will coordinate, lead and attend a wide range of engagement activities and campaigns, using local intelligence to ensure work is relevant, inclusive and impactful, whilst strengthen the Council's presence in our community. Key Responsibilities: <ul><li>Plan and deliver a programme of resident engagement in line with District and Council priorities.</li><li>Work closely with partners to identify key issues, coordinate joint operations and ensure residents receive appropriate support.</li><li>Act as a key point of contact for residents, helping resolve issues and escalating concerns where needed.</li><li>Coordinate engagement logistics, including activity planning, briefings, risk assessments, and communications materials.</li><li>Oversee the collection and use of data, insight and feedback to inform future engagement and improve service delivery.</li></ul>Key Requirements: To succeed in this role, you will be able to: <ul><li>Experience of engaging and supporting residents, ideally in a public or voluntary sector setting, with a proven ability to respond to concerns, make referrals, and deliver effective, person-centred engagement activities.</li><li>Excellent communication, interpersonal and problem-solving skills, including the ability to build trust with residents and partners, present information clearly, and respond to issues using initiative and sound judgement.</li><li>Strong organisational and analytical skills, including the ability to plan and prioritise work, collect and interpret data and insight, and use ICT systems (e.g. Word, Excel, databases) confidently and accurately.</li></ul>If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. About Us: We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information. Our Values and Behaviours: By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are 'Proud, Ambitious, and Together', and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham. We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out: <ul><li>Work with a resident focus </li><li>Support local leaders</li><li>Committed to the borough</li><li>Delivery high performance</li><li>Take ownership and drive change</li></ul>You can find out more about our values and behaviours on our greater.jobs Oldham page Our Benefits Package: At Oldham Council we offer a great benefits package for our employees, which includes the following: <ul><li>25 days annual leave which increases after 5 and 10-years' service</li><li>The option to purchase additional annual leave. </li><li>An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. </li><li>Discounted gym membership with Oldham Active. </li><li>Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.</li><li>Salary sacrifice scheme for home and electronics and Cycle to Work. </li><li>Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.</li><li>Staff recognition and celebration events.</li><li>Peer support groups</li></ul>Inclusive Recruitment: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. If you're an applicant with disabilities and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under ourGuaranteed Assessment Scheme. Data and Privacy: For details of how we use your data please see our privacy notice. Important Information: Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy. While we embrace the use of AI as an innovative tool to maximise our services at Oldham Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Hyde, Manchester Full Time Hours: 37.5 per week Full Time Salary: £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours Contract Type: Fixed term until 31st March 2026 *Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 14/11/2025 Closing Date 7/11/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Alison Hurrell | <a href="mailto:alison.hurrell@cgl.org.uk" target="_blank">alison.hurrell@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work in the North West. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel as you will be covering a large geographical spread between Oldham and Burnley. hence you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information What We Offer: If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>Join us at United Infrastructure today and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Please note that United Living has rebranded to United Infrastructure. Our LinkedIn landing page will still display as "United Living," but when you click "Apply," it will redirect to "United Infrastructure.

Are You a Different Kind of Support Worker? If so, then this post could definitely be for you! Our Story: Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It's an exciting time to join us as we develop new policies and transform the way people access services. We are immensely proud that when asked what's great about working for Halton, the most popular response from our workforce has been 'our colleagues'. Our Team: Halton Supported Housing Network is a group of 19 houses across Runcorn and Widnes, providing accommodation and support for adults with learning and physical disabilities in the community. We are putting people first and focusing on what people with a disability can do as oppose to what they cannot; supporting people in such a diverse way is one of the main reasons why Halton Supported Housing Network has won national awards. We believe that people with a disability should be the drivers in their lives not the passengers; therefore, person centered support workers need to support and engage people to take the lead in living in their own homes. The service has multiple vacancies for committed individuals to act in the capacity of Support Worker, promoting people with disabilities to engage in all aspects of their daily living and linking into meaningful opportunities within their local community. Hours: various hours available ranging from 6 hours to 37 hours per week, so whatever your situation we feel we could have the right position for you, to enable you to enjoy a positive work/life balance. Your Contributions: • Supporting individuals to live independently in their community • Administer, record and store medication according to HBC medication policy • Ensure all persons are safeguarded and are always supported according to their individual support plans . • Complete all relevant documentation clear and concisely • Be open , honest and transparent at all times The ability to drive and be flexible at all times is desirable. The role will include working alongside people who at times can display behavior that can be challenging. Ideally, but not essential you will have NVQ qualifications in Adult Social Care and experience in working with Physical disabilities and being able to undertake personal care is also essential. This is a lone working post, and you should therefore be comfortable working on this basis. This is a challenging but extremely rewarding role which, working on a Rota basis, may include work at weekends, bank holidays and some sleep-in duties. Additional enhancements for unsociable hours worked are payable. Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including: • A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service • Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions • 3 x Salary Life Cover via Local Government Pension Scheme • Investment in your personal development • Free Car Parking at HBC sites • Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme Next Steps: At Halton Borough Council, we want all our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Emma Berrington on 0151 5116965. <a href="mailto:Emma.berrington@halton.gov.uk" target="_blank">Emma.berrington@halton.gov.uk</a> Interviews are expected to take place week commencing 17th November 2025. At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you - <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a> Please refer to the attached Job Profile for further information about the role and our values. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you're interested, please complete your application as early as possible. We look forward to receiving your application! Salary range <ul><li>£24,796 - £25,185 per year</li></ul>

Support Worker - Halton Supported Housing Network

Job Introduction Are You a Different Kind of Support Worker? If so, then this post could definitely be for you! Our Story: Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It's an exciting time to join us as we develop new policies and transform the way people access services. We are immensely proud that when asked what's great about working for Halton, the most popular response from our workforce has been 'our colleagues'. Our Team: Halton Supported Housing Network is a group of 19 houses across Runcorn and Widnes, providing accommodation and support for adults with learning and physical disabilities in the community. We are putting people first and focusing on what people with a disability can do as oppose to what they cannot; supporting people in such a diverse way is one of the main reasons why Halton Supported Housing Network has won national awards. We believe that people with a disability should be the drivers in their lives not the passengers; therefore, person centered support workers need to support and engage people to take the lead in living in their own homes. The service has multiple vacancies for committed individuals to act in the capacity of Support Worker, promoting people with disabilities to engage in all aspects of their daily living and linking into meaningful opportunities within their local community. Hours: various hours available ranging from 6 hours to 37 hours per week, so whatever your situation we feel we could have the right position for you, to enable you to enjoy a positive work/life balance. Your Contributions: • Supporting individuals to live independently in their community • Administer, record and store medication according to HBC medication policy • Ensure all persons are safeguarded and are always supported according to their individual support plans . • Complete all relevant documentation clear and concisely • Be open , honest and transparent at all times The ability to drive and be flexible at all times is desirable. The role will include working alongside people who at times can display behavior that can be challenging. Ideally, but not essential you will have NVQ qualifications in Adult Social Care and experience in working with Physical disabilities and being able to undertake personal care is also essential. This is a lone working post, and you should therefore be comfortable working on this basis. This is a challenging but extremely rewarding role which, working on a Rota basis, may include work at weekends, bank holidays and some sleep-in duties. Additional enhancements for unsociable hours worked are payable. Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including: • A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service • Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions • 3 x Salary Life Cover via Local Government Pension Scheme • Investment in your personal development • Free Car Parking at HBC sites • Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme Next Steps: At Halton Borough Council, we want all our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Emma Berrington on 0151 5116965. <a href="mailto:Emma.berrington@halton.gov.uk" target="_blank">Emma.berrington@halton.gov.uk</a> Interviews are expected to take place week commencing 17th November 2025. At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you - <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a> Please refer to the attached Job Profile for further information about the role and our values. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you're interested, please complete your application as early as possible. We look forward to receiving your application!

The Vacancy Permanent, Part Time (18.5 hours per week) We are a values driven organisation committed to achieving our mission of 'One team, transforming lives'. Working for us means you can make a difference to the lives of vulnerable people in Stockport every day. It's also means you get to be part of a thriving and forward-looking organisation that prides itself on being a great place to work. We have a vacancy for an Independent Living Officer, supporting the Occupational Therapist with their role with a lead on medical assessments for rehousing and the adapted rehousing register. You will be providing a service to customers with wide ranging needs, including some with complex needs and facing multiple exclusion. All customers require intensive, personalised support to help them move forward with their lives and to sustain their tenancies with us. Assessing risk and working effectively with in-house teams and external statutory and voluntary agencies (such as Social Care) for the benefit of customers is key to success in this role. We are looking for someone whose previous experience of working with vulnerable individuals in a supportive capacity will support decision making around a persons assessed housing need. Passion, self-motivation, persistence &amp; determination are skills required from the successful candidate to engage &amp; support customers with a range of complex needs. Candidates will have robust IT skills in order to effectively manage the waiting lists as well as utilise Microsoft packages. Previous experience of clear &amp; accurate recording of customer interventions is also required. A driving licence &amp; access to a vehicle is necessary for this role. If you would like to informally discuss the Independent Living Officer role, please contact Nicole Jackson Occupational Therapist email <a href="mailto:Nicole.jackson@stockporthomes.org" target="_blank">Nicole.jackson@stockporthomes.org</a>. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes terms and conditions. The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. This role has been reopened; Please note, previous applicants need not reapply. Please note: We encourage you to apply early! We will be reviewing applications and conducting interviews on a rolling basis throughout the campaign so we may close the advert sooner if we find the right candidate. About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Independent Living Officer (Adaptions)

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Butterworth Grange in Bamford. Exclusively designed for the over 60s, our stunning development of one and two bedroom retirement apartments is located on Norden Road in the picturesque town of Bamford Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

An exciting opportunity has become available to work within the Housing Standards team in the Strategic Housing service, to regulate housing conditions so everyone can have a safe home. The position is for 1.0 FTE (37 hours) per week, Monday to Friday. About you Housing Standards Officers play a critical role in ensuring rented housing across Cheshire East meets a safe living standard. The role is to educate, engage and encourage landlords to provide safe housing, and take enforcement action where it is needed to deal with breaches in legislation. For more information on this role please view the attached job description specification document. To be successful in this role, you will bring your construction / housing enforcement knowledge and your negotiation and interpersonal skills to effectively manage all stakeholders in the enforcement process, including tenants, private landlords, registered providers of social housing, other accommodation providers, Fire Service, Police, and other Council departments. The role will provide the opportunity to work on a diverse range of cases both in the office and on site in people's homes. You will need good organisational, report writing and IT skills and attention to detail. You will work as part of a team of 6 Housing Standards Officers, 2 Assistant Housing Standards Officers, a Duty Assistant and a Team Leader, as well as colleagues in the wider Housing service who deliver adaptations, domestic retrofit, hoarding support, affordable housing and housing options. The team works on a hybrid basis; predominantly working from home but also working in our Crewe office at least one day per week. The Council will provide the appropriate IT equipment to enable this. You will be asked to provide a satisfactory basic DBS check as part of the pre-employment checks. The successful candidate will have: <ul> <li>Construction knowledge and ability to analyse structural and technical reports</li> <li>Knowledge of the Housing Health and Safety Rating System and housing legislation</li> <li>Attention to detail and excellent record keeping skills</li> <li>Negotiation and interpersonal skills to converse at ease with residents, landlords and other professionals</li> </ul>To find out more about the essential and desirable criteria for the role please view the attached job description specification document. For an information discussion about the role, please contact Colin Wyatt on (01270) 685691 <a href="mailto:colin.wyatt@cheshireeast.gov.uk" target="_blank">colin.wyatt@cheshireeast.gov.uk</a> In return we are able to offer: <ul> <li>Enhanced annual leave - 34 days annual leave (inclusive of bank holidays) from day 1, increasing up to 39 days after only 5 years' service;</li> <li>White goods salary sacrifice scheme - home and electronic items available for purchase via a salary sacrifice scheme, allowing you to spread the cost of big-ticket purchases like appliances, computers, and tech gadgets by deducting payments directly from your salary;</li> <li>Salary sacrifice green car scheme - a cost-effective, hassle-free way to lease a brand-new car via salary sacrifice. The Scheme offers you a brand-new car of UNCLASSIFIED your choice on a three-year lease. There are no credit checks or deposits, and the scheme provides access to exclusive offers;</li> <li>Enhanced public pension - a career average pension (contributions built at a rate of 1/49th of your yearly pensionable pay;</li> <li>Flexible working pattern - 37-hour standard full time working week with flexi time and hybrid/remote working arrangements;</li> <li>Purchase of annual leave - the ability to purchase up to 10 days' extra annual leave each year in addition to your normal annual leave entitlements (this is pro-rata for part time staff);</li> <li>Cycle to work scheme - receive up Income Tax and National Insurance savings of up to 25-39% off the retail price of the bike and safety equipment package (savings dependent on the value of your chosen package and your tax status;</li> <li>Employee assistance programme - a completely free to use and confidential assistance service for all employees to help staff manage, reduce and overcome the impact of life issues which they may experience from time to time, both within work and their personal life;</li> <li>Discounted gym membership - access to corporate membership prices for Everybody Leisure which includes;</li> <ul> <li>Gym, Swim and Group Fitness at all 16 facilities</li> <li>Off-Peak Racket Sports</li> <li>Athletics Tracks</li> <li>Sauna/Steam/Spa</li> </ul> </ul>To find out more about our rewards and benefits package, please click here . Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities. At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities. If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you. As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together. Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application. Applicants should ensure that they complete all sections of the application form as failure to do so may result in their application being rejected. Cheshire East Council is committed to safeguarding children and vulnerable adults across the Borough. As such, any cautions, convictions, reprimands or final warnings that are 'not protected' as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975 (as amended in 2013) relating to the non-disclosure of spent convictions do not apply to this job. You must therefore, disclose whether you have any previous convictions where prompted to do so within the application process. If you require further information regarding the above role please get in contact with us at <a href="mailto:colin.wyatt@cheshireeast.gov.uk" target="_blank">colin.wyatt@cheshireeast.gov.uk</a> If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however, please do not be discouraged from applying again. For any technical enquiries please email <a href="mailto:sourcingteam@ecwip.co.uk" target="_blank">sourcingteam@ecwip.co.uk</a> Please quote job reference number in all correspondence.

Housing Standards Officer

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>SAYE (Save As You Earn Scheme)</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Assistant

Social Housing Solicitor - Salary +Supervison bonus - Manchester Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, unlawful eviction, succession for tenants, neighbourhood problems, and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the appeal Courts) and is extensively experienced at handling all housing related judicial review matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Strong career progression with support for legal awards and professional recognition</li> <li>Attractive salary package with supervision bonus</li> </ul>SALARY STRUCTURE - SOCIAL HOUSING SALARY (London) (Outside London) NQ + Supervision Bonus * £46,000 £44,500 1 Year PQE + Supervision Bonus * £48,000 £46,500 2 Years PQE + Supervision Bonus * £50,000 £48,000 3 Years Plus PQE + Supervision Bonus * £52,000 £50,500 Supervision Bonus up to * + up to £8,000 up to £7,400 * Terms and Conditions apply. Supervisor Bonus Per Annum:- Supervise 1 Paralegal £1,250 £1,150 Supervise 2 Paralegals £1,750 £1,600 Supervise 3 Paralegals £2,250 £2,100 Supervise 4 Paralegals £2,750 £2,550 Total £8,000 £7,400 The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

26 Jobs in Wythenshawe, Manchester, UK