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The Vacancy Are you looking for a new challenge in housing, working with our communities? We are looking to recruit a Neighbourhood Officer to our Somerset team, why not come and join us! What you'll be doing You'll provide an effective and flexible landlord service to our customers to build communities our customers are proud to live in. With a risk-based approach, you'll manage properties dealing with all aspects of tenancy and estate management. You'll work in conjunction with our customers daily, supporting them with tenancy enquiries and where appropriate, addressing tenancy breaches, creating action plans including enforcement of tenancy conditions. You'll complete neighbourhood inspections, liaising with relevant colleagues to remedy any repairs or maintenance. About you You'll have experience of working in a customer facing role, approaching daily challenges enthusiastically. It is essential that you have tenancy and estate management experience alongside a good knowledge of housing practice and legislation. You will be able to flexibly respond to unplanned situations and you'll be confident to think on your feet to problem solve in the moment. You'll be liaising with our customers daily, so you'll have experience of handling challenging situations with a wide variety of customers who's needs will vary. You must be organised and able to manage and prioritise a diverse workload with competing demands. You'll possess excellent communication skills with the ability to work at pace and you will be a proficient user of IT including the Microsoft office suite. You'll need to hold a full UK driving licence with access to your own vehicle for work purposes. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. Previous applicants will be considered in the next round of shortlisting, so no need to apply. Successful candidates will complete a basic DBS check. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. #Ind1 The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Neighbourhood Officer

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Weekend Supported Housing Worker Salary: £8,075 per year (full-time equivalent £25,235) hourly rate of £12.94 Hours: 12 hours per week Contract type: Permanent Location: Somerset East &amp; Somerset (mainly Frome &amp; Shepton Mallet) Additional information: <ul><li>Valid driver's license and access to a car business purposes</li><li>Participation in an on-call, out-of-hours rota (£100 per week when on-call)</li><li>Standard working days are Saturday and Sunday</li></ul>The Role: As a Support Worker, you'll play a key role in providing person-centred support and housing management to individuals who have experienced rough sleeping and have high support needs. Working across four dispersed units, you'll build strong relationships with residents to encourage engagement, reduce barriers, and support them in maintaining their tenancy while working towards greater independence. You'll work closely with the weekday Support Worker to ensure a seamless and consistent approach, helping an average of four clients on their journey towards stability and a brighter future. Responsibilities include: <ul><li>Progress and track referrals into the service and outcomes for clients moving on from the service</li><li>Complete holistic assessments for clients, leading to the development of support plans which meet individual client goals</li><li>Give clients advice, and information and provide an enabling service so that they can be signposted to and access appropriate services to develop independence</li><li>Embed client involvement in all aspects of the support we provide and create a culture within service delivery which ensures the clients voice and feedback is encouraged, and heard</li><li>Maintain client records that they are accurate and fully updated using our client record system</li><li>Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities</li></ul>Qualifications / Requirements: <ul><li>A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel for work</li><li>Experience working with vulnerable adults and/or people with complex needs and challenging behaviours</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Sliding salary scale with salary increases every year for the first 3 years</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about Weekend Supported Housing Worker role, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

2 Jobs in Yeovil, UK