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Have you ever thought that you might make a good Housing Management Officer and have a range of skills that might transfer to this vital housing role. Well, this might be a great opportunity for you. Housing Management Services have an exciting opportunity to join the team as a Housing Management Officer on a permanent basis. About the role: As a Housing Management Officer, you will work as part of an area as well as a city-wide team in managing a patch of council housing and will make a positive difference to the lives of our tenants and the community. The role involves all aspects of housing management, including tenancy sign ups and management, income collection- rent and arrears collection, anti-social behaviour management, homeless prevention and financial inclusion. A key focus is on the provision of a responsive and sensitive service to our residents, to ensure they maintain successful tenancies. This will include the ability to work closely with residents, families and a diverse range of partner agencies. This is a frequently changing and fast paced role. Key skills and experience required Previous Housing related experience is required for this role. Above all in this role we are looking for applicants with; <ul> <li>A can do and positive attitude, that are hardworking and able to demonstrate resilience.</li> <li>Drive, determination and flexibility to adapt and deliver continual improvements for your tenants and communities in a creative way.</li> <li>Effective communication, negotiation and interpersonal skills to enable you to resolve conflict and find solutions to complex issues across a range of partners, customers and stakeholders (some of whom may be vulnerable)</li> <li>Effective customer service skills that will allow you to get to the heart of issues and deal with them sensitively, professionally and courteously.</li> <li>Excellent ICT skills</li> <li>Have the ability to work on your own initiative as well as working well as part of a team is essential.</li> </ul>If this sounds like you, we look forward to receiving your application. As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it. If you are an internal candidate interested in applying for this job as a secondment opportunity, please discuss with your current line manager before submitting your application. Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team. City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service. The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health &amp; Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning &amp; Development. In addition we also offer a growing range of discounts, rewards and savings. For further information or an informal discussion please contact: Charlotte Stokes <a href="mailto:charlotte.stokes@york.gov.uk" target="_blank">charlotte.stokes@york.gov.uk</a> 01904 551261 Emma Thorpe <a href="mailto:emma.thorpe@york.gov.uk" target="_blank">emma.thorpe@york.gov.uk</a> 01904 551277 Closing date: Sunday 1 February 2026 at 12 midnight Interview date: W/C 9th February 2026

Housing Management Officer

Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location: Astura Court, (Potternewton) and Maple Croft (Moortown), onsite Salary: £29,580 per annum Permanent, 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: <ul> <li>Be a visible, supportive presence in our schemes, building strong relationships with residents.</li> <li>Work closely with lettings teams to ensure smooth move-ins and positive first impressions.</li> <li>Encourage community engagement and help residents live independently for as long as possible.</li> <li>Tackle issues like rent/service charge arrears, anti-social behaviour, and tenancy/leasehold management with confidence and care.</li> <li>Collaborate with internal teams and external partners to deliver joined-up support.</li> <li>Escalate and take cases to court as a last resort, ensuring all other options have been explored first.</li> </ul>Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. To view/download the Specialist Housing Partner (Independent Living Housing Officer) job description please click here . Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is £29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you <ul> <li>Experience delivering housing management services within a specialist or generic housing context.</li> <li>CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience</li> <li>Strong understanding of anti-social behaviour management and rental income collection processes.</li> <li>Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.</li> <li>Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.</li> <li>Knowledge of safeguarding practices within a housing context.</li> <li>Regular business travel will be necessary to other Accent sites and off-site meetings as required.</li> </ul>Successful candidates will undergo a DBS check. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams call with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 30th January via Teams. Stage 2: A Place to Show Your Strengths An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. You'll also have the opportunity to walk around the scheme and meet some of our customers on the day. Planned date: 5th February at the scheme. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: <a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a> Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Specialist Housing Partner (Independent Living Housing Officer)

Equans is looking for a Resident Liaison Officer to join our team in Leeds on a permanent basis.. This role will be based in Doncaster initially. This is a full time role. On offer is a competitive salary, company vehicle and benefits package. Hours of work are: Monday 7:30-4:00 Tuesday 7:30-4:00 Wednesday 7:30-4:00 Thursday 7:30-4:00 Friday 7:30-3:00 What will you deliver? <ul> <li> Serve as the primary point of contact for residents, providing clear and timely information about project plans, timelines, and progress </li> <li> Address resident concerns, complaints, or queries promptly and effectively, ensuring that issues are resolved to the satisfaction of both the resident and the company </li> <li> Conduct pre-project surveys and consultations with residents to understand their needs, preferences, and any potential issues, feeding this information back to the project team </li> <li> Prepare and distribute newsletters, letters, and other communication materials to keep residents informed about upcoming works, project milestones, and any potential disruptions. </li> <li> Provide ongoing support to residents throughout the project, including arranging temporary accommodation or other necessary provisions if required by the nature of the works </li> <li> Work closely with project managers, contractors, and other stakeholders to ensure that resident feedback is considered in project planning and execution </li> <li> Conduct post-project satisfaction surveys and follow-ups to assess resident satisfaction and identify areas for improvement </li> </ul>What can we offer you? <ul> <li> 24 days annual leave (+ public holidays) </li> <li> Life Cover equivalent to 1.5 ti mes annual salary </li> <li> Employee discount shopping schemes on major brands and retailers </li> <li> Gym membership discounts </li> <li> Cycle to work scheme </li> <li> Holiday purchase scheme </li> <li> 2 corporate social responsibility days per year </li> <li> Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> <li> Attractive Employee Referral Rewards Scheme </li> <li> Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network </li> <li> 24/7 Employee Assistance Program and access to mental wellbeing app </li> </ul>Who are we looking for? <ul> <li> Previous experience in a customer-facing role, ideally within construction, housing, or a related field </li> <li> Excellent verbal and written communication skills, with the ability to interact effectively with residents from diverse backgrounds </li> <li> Strong problem-solving abilities and the capacity to manage and resolve conflicts or complaints in a professional manner </li> <li> Empathetic and Approachable: Able to build rapport and trust with residents, showing understanding and sensitivity to their concerns </li> <li> Experience working within social housing, local government, or a similar environment where resident or customer interaction is a key component of the role </li> </ul>Who are we? Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. Equans' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. EQNENG At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Leeds United Kingdom

Resident Liaison Officer

Job Title: Residential Practitioner - Children's Home Where you will be based: Pontefract, WK11 The Service Users: Children aged 7 to 17 with Emotional and Behavioural Difficulties (EBD) and Mild Learning Difficulties The Company: <ul><li>Size of company: Small Established</li><li>Type: Private</li></ul>What does Progression look like: Opportunities for career advancement within the company, including roles such as Deputy Manager and Registered Manager and Regional Managers Working Week and Pay: <ul><li>Hours: 48 hour per week made up of 16hours x 2 of Working Hours and 8 x 2 of Sleep hours</li><li>Sleeps: 2 per week </li><li>Salary: £26,000</li></ul>Induction: An in-depth induction, welcome program, and fully supported development opportunities. Training: Access to a comprehensive Training Academy for ongoing professional development. What you will need/None-Negotiables: <ul><li>Qualifications: Level 3 Diploma in Residential Childcare or Level 3 Children &amp; Young People Workforce Diploma with social care pathway. (Level 3 Diploma in Adult social care may be considered if work experience with children can be demonstrated)</li><li>Experience: Ideally experience in the Residential Children's Services sector or similar setting working with children with challenging behaviour.</li><li>Driving Licence: Required </li><li>Fluent in English: Speaking and also the ability to understand different UK dialects.</li><li>Min Age: 22/23</li></ul>How to Apply: If you are passionate about making a difference in the lives of children and young people and would like to join our client's professional and dedicated team, they encourage you to apply today. To apply for this rewarding opportunity, click the apply button or contact us for more information. For more information or a confidential chat, please contact Sam at: Phone: 01423 393 019 Email: <a href="mailto:samuel@sgscare.co.uk" target="_blank">samuel@sgscare.co.uk</a>

Residential Practitioner

Job title: Residential Practitioner Salary: C1 £28,598 - £31,022 (pro rata) plus weekend enhancements and sleep in allowance where appropriate Hours: Various Contract: Permanent Location: Leeds (city wide) Leeds City Council is seeking compassionate and dedicated Residential Practitioners to join our outstanding children's services. In this role, you'll have the opportunity to make a profound impact on the lives of vulnerable children and young people, guiding them towards adulthood and independence. Your support will be instrumental in helping them overcome significant challenges and achieve their full potential. There are a range of exciting opportunities available across the city: <ul> <li> We're recruiting part time (18.5hrs) and waking nights (17.5hrs) colleagues to support in homes for young people with complex needs. </li> <li> We're also recruiting for full time colleagues (37hrs) in our mainstream homes as we continually develop our residential estate. </li> </ul>Please indicate on your application which post/service you are interested in. Shifts vary to meet service needs, and all posts include alternative weekends. Posts can include sleep-ins. Additional payments apply for sleep-ins, waking night hours and weekend work. We want Leeds to be a city where all children are safe, happy and healthy, do well at school, fulfil their potential and grow up to be active citizens with voice and influence. This is your chance to join us and support our Child Friendly Leeds ambition. About you As a Residential Practitioner you will bring to the role: <ul> <li> a good standard of literacy and numeracy, with basic computer literacy </li> <li> Level 3 Diploma in Residential Child Care (or equivalent), or commitment to achieving the qualification within a reasonable period (we pay the course fees) </li> <li> recent experience supporting children or young people with additional emotional/behavioural issues - this may be from employment, volunteering, student placements or personal life </li> <li> excellent communication and listening skills, teamwork and emotional intelligence </li> <li> flexibility to work shifts including weekends, bank holidays and nights </li> </ul>About the role Based in one of our children's homes, you'll be part of a supportive team at that prioritises your well-being and personal development. Your responsibilities will include: <ul> <li> Creating a safe, caring living environment. </li> <li> Building positive, trusting relationships with children and young people. </li> <li> Nurturing each child's personal development, education and wider learning. </li> </ul>This role offers immense job satisfaction as you witness the positive changes you facilitate in the lives of disadvantaged children and young people daily. You'll also be making a positive impact to your community by working for a local authority. Enhancements are paid for unsocial hours and sleeping in duties. Time and a half is paid for weekend working (if applicable). What we offer We take pride in offering the best employee experience, with benefits including: <ul> <li> a competitive salary plus enhancements for nights and weekends </li> <li> generous annual leave entitlement plus bank holiday allowance </li> <li> a clear career pathway and continuing professional development opportunities, including support to study for relevant qualifications </li> <li> membership of the West Yorkshire Pension Fund with generous employer contributions </li> <li> a range of staff benefits to help you boost your wellbeing and make your money go further </li> </ul>We are proud to align our work with the council's values and ambitions , placing children and families at the heart of everything we do. We're looking for passionate individuals who are ready to embark on their childcare vocation. If you're ready to bring your empathy, passion, and emotional resilience to this vital role, we'd love to hear from you. How to apply Please complete the online application form. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. If you have any queries or would like an informal chat about the role please email <a href="mailto:workinginchildrenshomes@leeds.gov.uk" target="_blank">workinginchildrenshomes@leeds.gov.uk</a> . A Disclosure and Barring Service (DBS) check against the Children's or Adults' barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying. Job description Job purpose The Residential Practitioner's role is to support, encourage and safeguard children and young people in their development, enabling them to make positive contributions to their families, society and local communities. You will do this by fostering positive relationships and maintaining strong bonds between children and staff based on shared daily life and routines, joint activities and established boundaries of acceptable behaviour. Special conditions This post is subject to a higher-level check with the Disclosure and Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence. Responsibilities <ul> <li> Undertake key worker role, implement care plans, conduct risk assessments and devise support and health plans </li> <li> Provide and maintain a safe, stimulating and secure living and learning environment supporting day-to-day physical and emotional needs </li> <li> Work with professionals and communities of origin to sustain links and understand past problems </li> <li> Nurture children's ambitions for their future and their learning, both in and out of school </li> <li> Support children and young people's emotional, mental and physical health needs to build self-esteem </li> <li> Respect privacy whilst maintaining a duty of care ensuring that living spaces are clean and safe </li> <li> Provide appropriate levels of personal care for children and young people with disabilities and complex needs, including bathing, toileting, dressing, changing and feeding as appropriate </li> <li> Ensure that all records are accurate, up to date and GDPR compliant </li> <li> Manage complex and challenging behaviour in an assertive, restorative and sensitive manner </li> <li> Work to reduce the likelihood that a child/young person becomes criminalised, encouraging restorative approaches and outcomes </li> <li> Hours of work are primarily determined by the needs of the service and are worked on a rota basis including undertaking sleep-ins, early mornings, late evenings, weekends and bank holidays </li> <li> Maintain a close working relationship with colleagues, external agencies, families and the wider public </li> <li> Be flexible and adaptable to change to assist other services as required, commensurate to grade </li> <li> Participate in appraisal, training and development activities to ensure up-to-date knowledge and skills Improve own practice through observation, evaluation, discussion and development programmes </li> <li> Work collaboratively with colleagues, knowing when to seek help and advice </li> <li> Contribute to the overall ethos, work and aims of the service by attending relevant meetings, training days and events as requested </li> <li> Be aware of and comply with Leeds City Council policies and procedures such as child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person </li> <li> Be aware of and support difference and ensure equality for all by working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures </li> <li> The council has adopted a flexibility protocol, and this role will be expected to work within these parameters </li> <li> The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post </li> </ul>Qualifications <ul> <li> To work in this role, you must hold the Level 3 Diploma in Residential Child Care or equivalent. If you do not hold the diploma, we will fund you to study for the qualification. You must complete the diploma within a reasonable period, normally 2 years after starting work. Failure to achieve the Level 3 Diploma will prevent you from continuing in this post. </li> <li> You must demonstrate good literacy and numeracy, through qualifications or a skills test completed at interview. </li> </ul>Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements: <ul> <li> Flexibility to travel and work across different work locations including providing support to children living within family settings as appropriate </li> <li> Availability to work on a rota basis and change work patterns as reasonably required, including undertaking sleep-ins, early mornings, late evenings, weekends and bank holidays </li> <li> Ability to build relationships and actively engage with individual and groups of children and young people </li> <li> Ability to build relationships and communicate effectively with a wide range of people </li> <li> Maintenance of accurate manual and digital records in accordance with GDPR </li> <li> Use of initiative to adapt to changing circumstances and develop solutions to issues </li> <li> Skills in managing conflict and aggression using de-escalation techniques </li> <li> Good standards of literacy and numeracy, demonstrated through qualifications or skills test </li> <li> Understanding of responsibilities in terms of health and safety, security, confidentiality and data protection </li> <li> Understanding of the needs of looked after children and the importance of advocacy for children and young people </li> <li> Basic computer literacy and of the use of Microsoft packages </li> <li> Recent experience of working with young people or vulnerable adults who may have emotional or behavioural difficulties, in either a paid or voluntary capacity </li> <li> Be physically fit enough to carry out all requirements of the role including the use of Therapeutic Crisis Intervention (TCI) to manage challenging behaviour as required </li> <li> Essential behavioural and other characteristics </li> <li> Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health and Wellbeing, Inclusive Growth and Zero Carbon. </li> <li> Able to understand and observe Leeds City Council equality and diversity policies. </li> <li> Carry out all duties having regard to an employee's responsibility under Health and Safety Policies. </li> <li> Willingness to actively participate in training and development activities. </li> <li> Flexible and adaptable to change to assist other services as required commensurate to grade. </li> <li> Participate in appraisal, training, and development activities. </li> <li> Be aware of and comply with Leeds City Council policies and procedures. </li> <li> Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality &amp; diversity policies of Leeds City Council. </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person. </li> </ul>The council has adopted a flexibility protocol, and the role will be expected to work within these parameters.

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