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Accommodation Assistant

Dalata Hotel Group plc
locationManchester, UK
PublishedPublished: Published 3 days ago
Housing / Neighbourhood management
Accommodation Assistant - Clayton Hotel Manchester City Centre

We have a fantastic new vacancy for Accommodation Assistant to join our team in Clayton Hotel Manchester City Centre.

At Clayton Hotel, we are committed to making sure each guest is welcomed in the best possible way. It is why we are always focused on providing exceptional service.

Objective of the Role

Reporting to the Accommodation Manager, the Accommodation Assistant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring our general areas are maintained to the highest standard.

Key Duties and Responsibilities
  • Prepare rooms and general areas to the highest Dalata standards
  • Cleaning guest rooms and corridors as required ensuring time deadlines are adhered to.
  • Following cleaning schedules and complying with health and safety regulations.
  • Providing excellent customer service to our residents
  • Continuously checking for any damage, faults, or defects and reporting to management and maintenance
Requirements:
  • Experience in housekeeping and cleaning is desired
  • Customer focus- making our guests feel comfortable and at ease
  • Flexibility- being able to adapt to situations
  • Excellent Time Management- being able to complete a set number of departures and stayovers each day
  • Attention to detail- Ensuring our spaces are clean and meet hygiene standards
  • Ambition to develop.
Our Benefits:
  • Various employee appreciation incentives
  • Complimentary group personal training sessions
  • Dalata F&B discounted rates within our sister properties
  • Staff discounted room rates in sister properties
  • Refer a friend scheme
  • SAYE- Save as you earn scheme
  • Free access to development courses to support your journey
About our culture:

Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.

We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

Dalata Hotel Group Plc is an Equal Opportunities Employer.