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Accommodation Assistant

Cliste Hospitality
locationBelfast, UK
PublishedPublished: Published yesterday
Housing / Neighbourhood management
We take our housekeeping standards seriously. So, we're searching for a Room Attendant at voco Belfast part of the INUA Hotel Collection with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

A little taste of your day-to-day:

Every day is different, but you'll mostly be:

  • Making sure every single room is at its absolute best for our guests
  • Helping our guests in any way you can - whether they've forgotten their toothbrush or just need to find the lift
  • Keeping your supervisor in the loop by advising them of any progress or problems
  • Monitoring and controlling supplies to minimise waste
  • Doing your best to reunite guests with any lost or misplaced items
  • Regularly assisting with deep clean projects
What we need from you:

  • Previous experience in housekeeping or a similar role within the hospitality industry is preferred but not essential.
  • Excellent attention to detail and the ability to work efficiently in a fast-paced environment.
  • Strong communication skills and a friendly, customer-focused attitude.
  • Ability to work independently as well as part of a team.
  • Flexibility to work various shifts, including weekends and holidays.
  • A positive attitude and willingness to go above and beyond to meet guest expectations.
We offer Industry leading benefits:

  • The opportunity to work within a renowned hotel collection.
  • Discounts worldwide across the IHG portfolio- Employee rates and Friends and Family Rates
  • Life Assurance- giving you peace of mind
  • 24/7 access to our Employee Assistance Programme
  • Enhanced Pension Contribution- we match up to 5%
  • Learning and Development opportunities. Grow with us and start your journey in the hospitality industry.
  • Access to employee discounts for you, your family and friends.
  • Enhanced Maternity & Paternity Leave
If you are passionate about hospitality and take pride in delivering impeccable service, we invite you to join our team.

Contract:

30 hours per week with opportunity for overtime

We look forward to hearing from you!

You must be eligible to work in the UK to be considered for this role