Job Introduction
About Us:
2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.
We are looking for an experienced Accommodation Manager to join our Facilities Team at Kent and Canterbury Hospital, Canterbury on a full time (37.5 hours) permanent basis to manage the Trust residential accommodation across three sites. The accommodation manager will maximise the utilization of available space, providing a consistent income stream for the Trust whilst line managing the team who conduct bookings, payments, cleanliness and Health & Safety.
This role is pivotal in liaising between occupants of Trust property and service delivery teams to ensure an exceptional level of service and cost is adhered to in line the the landlord's obligations across all three sites.
The Role
Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.
About Us:
2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.
We are looking for an experienced Accommodation Manager to join our Facilities Team at Kent and Canterbury Hospital, Canterbury on a full time (37.5 hours) permanent basis to manage the Trust residential accommodation across three sites. The accommodation manager will maximise the utilization of available space, providing a consistent income stream for the Trust whilst line managing the team who conduct bookings, payments, cleanliness and Health & Safety.
This role is pivotal in liaising between occupants of Trust property and service delivery teams to ensure an exceptional level of service and cost is adhered to in line the the landlord's obligations across all three sites.
The Role
- Responsibility for the day to day management of the Accommodation Offices across three sites including management of the accommodation and domestic staff.
- Enhance quality in the accommodation team, following company standards and expectations.
- Prepare monthly reports and action plans for the Head of Facilities and relevant Trust and 2gether bodies and panels, attending meetings when required.
- Work closely with facilities management colleagues, providing cross cover as necessary.
- Act as the 2gether expert advisor on all issues relating to the provision of staff accommodation.
- Property management, including allocating appropriate accommodation to incoming tenant, ensuring signed leases/tenancy agreements/licence to occupy are signed and in place and planning availability of accommodation over the financial year.
- Financial and contractual management in relation to accommodation, including annual review of rental income, implementing changes with tenants, rent arrears and referring to credit control when appropriate.
- Maintaining local standards to ensure a safe environment for residents in regards to Infection Control, Health and Safety, Fire and Security and responsibility for ensuring compliance with current legislation for example COSHH, Hygiene Code, Environment Protection, Waste etc.
- Compliance and risk management in relation to accommodation, including acting as Designated Officer (Fire) for the onsite accommodation.
- Educated to degree level in Property Management or Facilities Management (or the appropriate relevant experience).
- Significant experience in a property related role, ideally NHS or public sector with experience of managing a budget and line management experience.
- Knowledge of property management, including housing standards and leasing arrangements.
- Knowledge of current legislation relating to the services - COSSH, Hygiene, Infection Control, Environmental Protection, Waste, Transport Regulations.
- Keen understanding of issues relating to the Trust and NHS, and how these influence the Facilities as a service provider.
- Ability to work under pressure
- Flexible and innovative approach to problems and working practices
- Multi-disciplinary working and interpersonal skills.
- Effective leadership, team building, and problem-solving skills.
- Excellent communication, presentation, and influencing attributes.
- Excellent stakeholder management skills, including communication and organisation skills.
- 25 days annual leave + bank holidays with the opportunity also to buy or sell leave.
- Company Pension
- Onsite childcare facilities
- Blink- Staff communications app
- Viv up- Staff discounts & wellbeing platform
- Discounted food in canteen
- Access to the blue light card
- Discounted travel, accommodation, airport parking, holidays, skiing and travel extras
- Subsidised bus pass
- Health and beauty, gifts, toys, fashion and entertainment
- Training and development opportunities including BICS and functional skills training
Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.