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The Vacancy House Manager - Retirement Living Location: Millstone House estate in Upminster, Greater London Hours: 25 hours per week (Monday to Friday, all year round) Salary: £ 18,798.00 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Upminster, Greater London. Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The Opportunity: We're looking for a Community Manager to join the Founders Forum Events team and play a key role in growing and engaging our community. This permanent role is for a mid-level individual who is eager to develop their skills in tech, events, and community management. As a Community Manager, you will work closely with our community and events teams to engage with our network of tech entrepreneurs, founders, CEOs, and investors. Your day-to-day tasks will include researching new guests for the events you manage and curating guest lists, handling event communications such as invitations, managing our database and CRM (Salesforce), managing the community inbox, and overseeing community operations like guest registration. You'll also be responsible for curating event marketing materials and reporting on guest data. The Role: <ul><li>Research and onboard new members to the Founders Forum Community, curating VIP guest lists for our premium community events </li><li>Define new community events based on data analysis and audience insights</li><li>Analyse segments of the Founders Forum database using Salesforce and PowerBI to identify growth opportunities, leveraging tools like Pitchbook, Dealroom, Sales Navigator, and other sources</li><li>Identify and pursue new routes to reach key prospects and VIPs </li><li>Compile lists of potential FF invitees and speakers from external networks and internal teams</li><li>Build and manage event registration sites, coordinate invitations, registrations, and handle event enquiries via Salesforce and Pardot</li><li>Maintain and update CRM data, ensuring it is accurate and comprehensive</li><li>Create community-facing event materials (e.g., FAQs, guest books, event app content, name badges, seating plans)</li><li>Stay informed on tech, business, and political news to flag new invites and community members</li><li>Act as a community ambassador at FF events, liaising with our VIP community in-person to optimise their event experiences </li><li>Contribute to ideas around new events, engagement opportunities, and ways to add value for the global Founders Forum network </li></ul>Requirements Requirements: <ul><li>Minimum 3 years' experience in a community, events, or other relevant role</li><li>Experience working in events, either as part of a previous role or in a dedicated events role</li><li>Experience preparing and presenting research, reports, and data-driven insights </li><li>Aptitude for data analysis and a natural curiosity </li><li>Highly proficient with MS Excel and Google Workspace </li><li>Excellent written and verbal communication skills with meticulous attention to detail</li><li>CRM experience required - Salesforce experience an asset </li><li>Event Registration platform experience (especially Swoogo) an asset </li></ul>This is the role for you if... <ul><li>You have a passion for technology and its broader context, including current affairs, politics, innovation, and entrepreneurship</li><li>You're skilled at using gen AI tools, MS Excel, and other tools to optimise processes and outcomes</li><li>You are a highly motivated self-starter with the ability to prioritise, meet tight deadlines, and adapt to last-minute changes</li><li>You can work independently and take ownership of projects by inferring information and taking initiative </li><li>You're a team player who is happy to assist colleagues with tasks as required</li></ul>Benefits Benefits: <ul><li>25 days annual leave, additional leave between Christmas and New Years Day, and option to work remotely anywhere in the world for 3 weeks/year (1 week over Easter and 2 weeks in summer)</li><li>Join an ambitious and passionate team with quarterly team activities, weekly lunches, office drinks, snacks and team trips</li><li>Access to the Founders Forum Group network of businesses and wider tech ecosystem</li><li>Mental health, wellbeing, and learning and development stipends</li><li>Private healthcare package</li><li>Pension contribution</li></ul>About Founders Forum Group: Founders Forum Group is a global community and group of businesses supporting entrepreneurs at every stage of their journeys. Its forums unite the world's most influential founders, investors, corporate and government leaders to tackle era-defining questions in iconic locations across the globe. Fuelled by the connections and ideas forged at the group's flagship events, FF Group businesses support the needs of today's founders via connections (Events), services (Founders Keepers, Founders Law, Founders Makers, Miroma Founders Network, Founders HR, Founders Comms, Founders Health INDI, 01 Founders, Founders Pledge, Grip, Global Talent Visa, Founders File, Founders Health), insights &amp; advocacy (Tech Nation Research &amp; Insights), growth programmes (Future Fifty, Upscale, Climate, Libra, Creo), access to capital (Founders Factory, firstminute capital), plus the newly launched Longevity Show. In 2021, the group sold its innovation strategy consulting firm, Founders Intelligence, to global consultancy Accenture. Since 2019, Founders Forum Group has partnered with Informa Tech to celebrate the strength and diversity of UK tech through London Tech Week. In 2023, FFG acquired Tech Nation, the UK's leading growth platform for tech scaleups. Founders Forum Group continues the previously government-funded programmes centred around early-stage and diverse founders, as well as data-driven research into the UK's tech ecosystem. Tech Nation is also proudly the official endorsing body for the UK's Global Talent Visa on behalf of the Home Office.

Community Manager

Mintago is an innovative financial wellbeing platform that helps both employers and their employees with their financial health. We are on a mission to improve how people manage their financial world. As a socially conscious technology business, we want to make a positive impact on society. We believe in changing people's financial futures through the workplace. If you're the type of person who sees a boring B2B LinkedIn post and thinks "I could make this 10x more engaging," loves building genuine connections at scale through AI &amp; automation, and gets genuinely excited about turning financial complexities into content people actually want to engage with - this role is for you! We're looking for a social storyteller who doesn't just post content - but sparks conversations. Someone who can break the B2B mould while staying true to our mission of financial empowerment. ROLE DEFINITION: You'll be the voice and bridge between Mintago and our audience - cultivating engaging content in all formats and genuine relationships across platforms while turning insights into actionable feedback for our product and marketing teams. You'll be our chief conversation starter, community whisperer, and the person who makes sure Mintago never sounds like every other fintech company. Think of yourself as part creative director, part AI &amp; algorithm guru, community therapist, and trend forecaster. This is a creative, hands-on role where you'll build brand presence, foster engagement, and help our founders establish thought leadership in the financial wellbeing space.This role is of a strategic storyteller. The ideal candidate is insanely creative, tech-savvy, has impeccable communication skills and is not afraid of being the face of the brand. What excites you: <ul><li>Turning a financial topic into a LinkedIn post that feels relevant for our audience has lots of genuine comments</li><li>Spotting the exact moment a trend peaks and riding the wave perfectly</li><li>Building authentic relationships with our audience who become genuine brand advocates</li><li>Creating content that makes people stop scrolling and share with colleagues</li><li>Turning customer pain points into conversations that actually help people</li><li>Using AI &amp; automation to reach scale beyond core channels</li><li>Creating repeatable playbooks and playing with paid budgets to boost your content</li><li>Learning and collaborating with the marketing team on cross-channel campaigns </li><li>Being on a constant test and learn cycle, by measuring your performance, gathering insights and building new hypotheses</li><li>Working with some of the best media buyers in the industry to boost your organic reach with paid tactics</li></ul>KEY RESPONSIBILITIES: 1. Social Creative &amp; Community Building <ul><li>Develop and execute community strategies across LinkedIn, Meta, and review platforms</li><li>Foster genuine two-way conversations, becoming the first to know what resonates with our audience</li><li>Transform review platforms into showcases of genuine customer love stories</li><li>Identify and nurture brand advocates, creators, and ambassadors</li><li>Monitor community discussions and turn insights into actionable feedback for internal teams</li><li>Test new channels such as Reddit, Youtube or X. </li></ul>2. Content That Breaks Rules (The Right Ones) <ul><li>Create thumb-stopping content that makes complex financial concepts feel simple, engaging and actionable for both our buyers (companies) and our users (employees)</li><li>Develop our brand voice that's smart, helpful, and refreshingly human</li><li>Support founder personal branding with content that showcases genuine expertise (not corporate fluff)</li><li>Stay ahead of digital culture while knowing exactly when we should participate vs. when to sit it out</li><li>Keep up with internet culture, tech trends, and know when to lean in or stay authentic</li><li>Spot opportunities for creative campaigns that other B2B brands wouldn't dare try</li></ul>3. Community Experiences &amp; Events <ul><li>Execute online and offline experiences (AMAs, challenges, virtual hangouts, meetups)</li><li>Organise virtual events and webinars that provide genuine value to our community</li><li>Manage review platforms (G2, Trustpilot, Capterra) and encourage positive advocacy</li><li>Build opportunities for in-person events that can translate into online and vice-versa</li></ul>4. Analytics &amp; Strategy <ul><li>Track engagement metrics and community sentiment to identify growth opportunities</li><li>Conduct market research and competitive analysis for strategic insights</li><li>Report on community feedback to inform product development and marketing strategies</li></ul>WHAT WE'RE LOOKING FOR: Essential: <ul><li>4+ years in community management or social media, preferably B2B SaaS</li><li>Deep understanding of LinkedIn and Meta platform dynamics</li><li>Excellent written communication with a tone that's human, witty, and authentic</li><li>Deep understanding of social monitoring and management platforms such as Hootsuite, Brandwatch, Buffer, BuzzSumo</li><li>Extensive experience in providing strategic reporting beyond top engagement metrics, but correlating to the entire customer journey</li><li>Creative strategic thinking with ability to develop innovative engagement initiatives</li><li>Hands-on experience with utilising AI and automation to create, edit, and scale social campaigns (AI clips, comments, video snippets, creative, copy etc,)</li><li>Comfortable in fast-paced startup environment, wearing multiple hats</li><li>Experience organising online events such as webinars, instagram live etc. </li><li>Expertise in graphic design and professional video editing tools (Figma &amp; Adobe, Capcut, Descript etc.)</li><li>Ability to learn about and expertly communicate financial solutions and understand their implications.</li></ul>The X-Factor: <ul><li>Knowledge of SEO and content marketing</li><li>Natural ability to make complex concepts accessible and engaging</li><li>B2B Campaign examples that are genuinely unique</li><li>High levels of comfort with prompt engineering and getting the best of AI to keep pace with content needs and stay productive</li><li>Experience utilising automation tools to scale your efforts (Make, Zapier, n8n etc.)</li><li>Genuine curiosity about what makes online communities tick</li><li>Experience turning community insights into business value</li><li>Understanding of internet culture with impeccable judgement on when to participate</li><li>Passion for helping people improve their financial resilience</li></ul>Benefits <ul><li>Your choice of work kit (ThinkPad or MacBook Pro).</li></ul><ul><li>Hybrid work (2 days in office)</li><li>Budget for equipment to set up your home office.</li><li>A flexible company discretionary unlimited leave policy + your birthday off.</li><li>Flexible company hours so you can fit your life commitments - no company fixed hours as we trust you to manage your time and focus on outcomes delivered.</li><li>A £300 yearly budget for your own learning and development.</li><li>Mintago matches your pension contributions up to 4%</li><li>Private medical insurance (provided by Vitality)</li><li>Life insurance (provided by MetLife)</li><li>Cash plan (provided by Medicash)</li><li>Enhanced Parental Leave that increases with tenure (1st at 9 months and 2nd level at 2 years)</li><li>Access to retail &amp; holiday package discounts</li><li>Access to salary sacrifice benefits across cycle to work, mobile, gym, tech, groceries and EV</li></ul>The Selection Process <ul><li>30 minute initial call with our Head of People;</li><li>30 minute functional call with our Head of Marketing;</li><li>A Creative Challenge task to be presented in our offices to 2 of our Marketing team;</li><li>A Behavioural Interview with 2 members of teams other than Marketing.</li></ul>We aim to get back to candidates within 1-2 working days of each stage being completed, and to have the selection process within 2-3 weeks since the first call, always keeping all active applicants updated. At times, we receive more applications than we can review, but we try to respond to applications within the week if possible.

<ul> <li>Location: Edinburgh, City of Edinburgh, United Kingdom</li> <li>Earnings: £13.00 to £13.25</li> </ul>We have an exciting opportunity for a Retirement Housing Coordinator based in Abbeyhill, City of Edinburgh. You will join us on a part-time, permanent basis, and in return, you will receive a competitive rate of £13.00 - £13.25 per hour. About Trust Housing: Trust Housing Association is a national housing, support and care provider, offering a range of accommodation and support services. Primarily serving older people in our communities we also provide housing for families and individuals. We have over 4,000 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders. In return for your enthusiasm and commitment as our Retirement Housing Coordinator, we will offer you: - <ul> <li>£13.00* or £13.25 per hour; £16,900* or £17,225 Annual Salary (*salary based on enhanced annual leave)</li> <li>Working 25 hours (5 days per week, 8.00am - 1.00pm, some flexibility available)</li> <li>33* or 28 days annual leave per year</li> <li>Paid Disclosure Scotland check</li> <li>Access to paid training &amp; continued personal development</li></ul>What we're looking for in our Retirement Coordinator: You will provide advice and assistance in housing management and property related issues, to our tenants in Abbeyhill, City of Edinburgh, ensuring that tenants and their visitors can enjoy a safe, secure and comfortable environment. Retirement Coordinator Skills and Experience: You should be self-motivated and capable of working on your own initiative, as you will play a key role in the lives of our tenants, promoting and supporting them to achieve independent living. Previous experience of working with older people would be an advantage. Closing Date: 12 noon on Thursday 11th December 2025 If you feel you have the skills and experience to become our Retirement Housing Coordinator and you'd like to work with a prestigious and well-established company working in a person-centred culture that puts people at the heart of all we do, then we'd like to hear from you - Click apply now! We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. Trust is an Investor in People Platinum accredited employer, and a great place to work. We are an equal opportunities employer and welcome applications from all sections of the community. Trust Housing Association is a Registered Scottish Charity - SC009086

Retirement Housing Coordinator

We are looking for an enthusiastic, motivated and experienced Housing Standards Officer to join our Environmental Health Residential Team. This is a full-time permanent position. The Environmental Health teams are within our Housing Health and Engineering Service area and deliver a range of regulatory functions across the Council. Housing Enforcement Officer £38,220 to £40,777 per annum Being part of the Residential Team, you will cover a wide range of housing duties, including the enforcement of housing standards, HMOs licensing and investigation of harassment and illegal eviction of private tenants. You will also investigate statutory nuisance and drainage complaints from homeowners and tenants. As part of the Residential Team, you will be given the opportunity to contribute to other areas of work, such as private water supplies and empty properties. Pendle is in Lancashire's scenic Pennines, close to the Yorkshire Dales, Lake District, and Manchester. We offer: <ul><li>Flexible working, including no set core hours, up to 2 flexi days per month, and compressed hours</li><li>Up to 31 days annual leave</li><li>Flexible contracts requiring 2-3 days in the office each week (more if needed), so you should live within commuting distance of Nelson, Lancashire</li></ul>Our Benefits include: <ul><li>Local Government Pension Scheme</li><li>Option to buy extra annual leave</li><li>Cycle to Work, home tech, and car salary sacrifice schemes</li><li>Discounts at major retailers via the Vivup programme</li></ul>We welcome applicants from all backgrounds and do not discriminate on any basis, including disability, gender, race, religion, sexual orientation, or age. How to apply Please apply online via the link provided. Please note, we do not accept CVs, an online application form must be submitted.

Housing Standards Officer

The Vacancy House Manager - Retirement Living Location: Parkland Place estate in Biggleswade, Bedfordshire Hours: 30 hours per week (Monday to Friday, all year round) Salary: £ 22,557.60 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Biggleswade, Bedfordshire Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The vacancy Closing Date: Thursday 13th December 2025 Interviews will be held week commencing Monday 15th December 2025 We're a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We're ambitious with plans to build more homes, regenerate local areas and invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers. A fantastic opportunity has arisen for a Neighbourhood Officer to join our Neighbourhood's Team. You will contribute to sustainable communities through managing a wide range of tenancy management issues and the efficient letting of empty properties, helping to improve lives. The role holder will apply effective case management to support and signpost customers, to ensure they can sustain their tenancy. In addition, they will manage the customer's tenancy in accordance with tenancy terms, to reduce tenancy breaches and where necessary, provide tenancy warnings. To succeed you'll have a working knowledge of housing law with experience of working with challenging and vulnerable customers in a face to face customer focused environment. You will also have experience of facilitating multi-agency meetings with partners and will be comfortable working in a target-driven environment. We can offer you: <ul> <li>A minimum of 28 days holiday per year (plus bank holidays).</li></ul><ul> <li>An extra day off for your Birthday</li></ul><ul> <li>A great pension scheme that's designed to suit your needs</li></ul><ul> <li>Flexible working hours and a mix of office and home working</li></ul><ul> <li>A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.</li></ul><ul> <li>Continuous training and development opportunities - let us help you reach your career goals.</li></ul><ul> <li>A supportive, award-winning office environment with a friendly team.</li></ul>If you would like to play a part in driving our business forward as a Neighbourhood Officer, we'd love to hear from you. Our Values are at the core of everything we do, so we are looking for someone whose values agree with ours and will embed these too! We value our people and care about our customers. Apply now! About us We manage over 5000 homes across East Cheshire and the High Peak and we exist to work together to provide safe homes &amp; thriving communities by playing a part in addressing local housing need. Working together to provide safe homes and thriving communities. Benefits Great holiday allowance Pension contributions up to 12% Flexible &amp; Agile Working Health cash plan Training on the job Discounts and cashback on big brands If you want to know about more benefits, please click here. Equality, Diversity and Inclusion We are committed to equality, diversity and inclusion and we seek to attract and retain talented people from a diverse range of backgrounds and communities, to bring different perspectives and ideas to benefit the organisation and its customers. We promote an inclusive environment in which our staff can thrive - a place where everyone feels that they belong. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Previous Next

Neighbourhood Officer

Housing Assistant Barnet and North-East London Permanent, full time (37.5 hpw) Pay £13.85 per hour, (Salary £27,082 per annum) plus great benefits including Health cash plan! Home, a place where you belong This is a great job opportunity to join Home Groups awesome housing team in Barnet and North-East London. You'll be the face-to-face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you! Typical day <ul><li>Getting to know our communities through visibility on the estates engaging with customers.</li><li>Supporting our housing managers to look after their patches, improving our local neighbourhoods.</li><li>You'll support with tasks such as managing our voids processes which includes liaising with local authorities, estate inspections, engaging and meeting with contractors on site.</li><li>You'll carry out and record the routine safety and compliance checks in our buildings and communities.</li><li>You'll also manage the admin updating records, ordering, and arranging payment for works to be done.</li></ul>You'll go home every day knowing that you have helped change our customers lives for the better, here, working for one of the Top Ten Great Places to Work in the UK! You bring <ul><li>An appreciation that this is a role where you'll spend much of your time lone working in our local estates.</li><li>A self starter attitude, you're proactive and well organised, able to work on your initiative.</li><li>A real passion for delivering excellent customer service and a genuine desire to help your customers.</li><li>Confidence working collaboratively with colleagues in other parts of the business and external partners</li><li>An understanding of housing management, housing law and universal credit would be ideal, but they're not deal breakers!</li><li>The ability to use technology to navigate our systems and update customer records</li></ul>We cannot offer sponsorship for this role. What's in it for you? <ul><li>34 days leave, pro-rated (including bank holidays and a "me day")</li><li>Paid time off for volunteering</li><li>Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)</li><li>Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies</li><li>Career path with development and an excellent training package</li><li>Excellent benefits and rewards including supermarket discounts and travel expenses</li></ul>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join Jackie's team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul><li>To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>This is a hybrid role and in an average week, you'll spend 4 days working from our communities in Barnet and North London. We have offices in Rayners Lane Harrow and Douglas Bader Park, Hendon and Liverpool Street for you to work from.</li><li>Although you'll spend time in our neighbourhoods, we do get together regularly, we spend 1 day in the office at Liverpool Street, London and 4 days working from home, other offices or in the community.</li><li>We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.</li><li>You'll need a Standard DBS check done, we pay for it.</li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! Find out more Click APPLY NOW to see our Community Housing Assistant job description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do to help you shine in our process by making reasonable adjustments at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> London and South East Rented Portfolio 2

Housing Assistant

The Vacancy WPS are seeking an experienced and proactive Resident Liaison Officer (RLO) to join our team on a new social housing contract delivering planned works under the Social Housing Decarbonisation Fund (SHDF). This is an exciting opportunity to play a key role in improving homes and communities across the North East. Key Responsibilities <ul> <li>Act as the main point of contact for residents throughout the works programme.</li> <li>Ensure clear, timely communication regarding schedules, access requirements, and progress updates.</li> <li>Support residents with queries and concerns, maintaining excellent customer service standards.</li> <li>Liaise with site teams, contractors, and stakeholders to ensure smooth delivery of planned works.</li> <li>Assist in resolving issues promptly and professionally to minimise disruption.</li></ul>Requirements <ul> <li>Previous experience as an RLO or in a customer-facing role within social housing or construction.</li> <li>Strong communication and interpersonal skills.</li> <li>Ability to manage multiple priorities and maintain accurate records.</li> <li>Knowledge of SHDF works and planned maintenance programmes is desirable.</li> <li>Full UK driving licence and willingness to travel across the North East region.</li></ul>What We Offer <ul> <li>Competitive salary and benefits package.</li> <li>Opportunity to work on a high-profile sustainability programme improving energy efficiency in homes.</li> <li>Supportive team environment and career development opportunities.</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Manchester and Stretford £25,374 - £26,159 per year 37.5 hours per week - Monday to Friday 8.30am to 4.00pm We have an opportunity for two dynamic and self motivated Scheme Managers to join our team of 10. You will be responsible for providing a high-quality housing management service which will include tenancy management, signposting and advice, raising and following communal repairs through to completion and promoting independent living. This is a rewarding yet challenging role and is ideal for someone who can evidence utilising excellent communication skills to provide an exceptional experience for older people in a housing management setting, including awareness of safeguarding concerns. Both positions are based in and around South Manchester. One position is based at Tangmere Court, Whalley Range, where you will spend part of your week and you will also be responsible for Adastral House, Chorlton The second position is based at Wellington House, Stretford, where you will spend part of your week and you will also be responsible for Roselea, Baguley The role of Scheme Manager will include: <ul><li>Providing tenancy management, signposting and advice to residents</li><li>Promoting independent living and sign posting to appropriate agencies </li><li>Encouraging residents to organise and get involved in activities </li><li>Completing mandatory compliance tasks along with health and safety checks</li><li>Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed</li><li>Wellbeing calls to residents via warden call system</li><li>Supporting the lettings team to manage vacant flats</li><li>Providing cover at schemes in the region for other Scheme Managers </li><li>Referring residents to support agencies when required and helping them access the different service available to them</li><li>Dealing with low level anti-social behaviour complaints within the scheme and resolving resident disputes</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people and understanding their individual needs or similar</li><li>Ability to work alone and manage workloads to meet deadlines </li><li>Working knowledge of handling confidential and sensitive information</li><li>Good interpersonal and customer care skills</li><li>Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams</li><li>Travel is a requirement of the role, therefore a full valid driving licence and access to your own vehicle is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£25,374 per annum (rising to £26,159 per annum after 12 months, subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 10 December 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

Housing Assistant £24,638 per annum (pro rata) and great benefits including Health Cash Plan Permanent, part time (20 hpw) - must be a driver with a vehicle Reading and Berkshire area We can't offer CoS for this role Home, a place where you belong This is a great job opportunity for a Housing Assistant to join Home Groups awesome housing team in our Reading Office . As our Housing Assistant (known by us as Community Housing Assistant - CHA) you'll provide friendly, face to face support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you! What you'll do <ul><li>Through visibility, engagement with customers and proactivity on our estates, you'll build strong connections and gain a deep understanding of our communities</li><li>You'll support our housing managers to look after their patches and through this, help us to improve our local neighbourhoods.</li><li>You'll support with tasks such as managing our voids processes which includes liaising with local authorities, estate inspections, engaging and meeting with contractors on site.</li><li>You'll carry out and record the routine safety and compliance checks in our buildings and communities.</li><li>You'll also manage the admin updating records, ordering, and arranging payment for works to be done.</li></ul>Why join us This is more than a job, it's a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you'll make a real difference every day! If you're ready to leave behind the ordinary, do something that really matters. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>A "can do" positive attitude, you're proactive and well organised, able to work on your initiative.</li><li>A real passion for delivering excellent customer service and a genuine desire to help your customers.</li><li>Confidence working collaboratively with colleagues in other parts of the business and external partners</li><li>An understanding of housing management, housing law and universal credit would be ideal, but they're not deal breakers!</li><li>The ability to use technology to navigate our systems and update customer records</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits <ul><li>This is a hybrid role however, you'll spend most of your time in our Reading Office and in the community. We do all get together regularly 1 day a week.</li><li>Once you are fully up to speed there will be opportunities to work from home, along with some flexibility to adapt your working hours.</li><li>We work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.</li><li>To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need an Advanced DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li>Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a "me day"!), increasing to 39</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li></ul>Find out more Click APPLY NOW to see our Community Housing Assistant job description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process by making reasonable adjustments at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> South West Rented Portfolio 1

Overview Ref: 10813 Salary: £12,144 - £12,748/annum + Pension &amp; Benefits Location: - United Kingdom -- Scotland -- Lothian -- City of Edinburgh -- Edinburgh Type: Permanent Posted 26 November 2025 Closing date 10 Dec 2025 23:59 Housing Assistant Location: McDonald Road, Edinburgh, EH7 4NS Working Hours: 14 hours per week Remuneration: £12,144 (Probation rate) £12,748 (Upon completion of successful 6 months' probation) Closing date: 10th December 2025 @ 23:59pm Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. About the Role The Housing Assistant role provides office-based administration for housing management functions within the East of Scotland Area. Duties complement activities of the Housing Officer and other staff, giving a holistic service to customers and other clients. As this is a permanent post you'll be working with us 14 hours per week over 2 days, Thursdays and Fridays. Main Responsibilities At the heart of our team you will be handling a range of administrative activities to ensure smooth continuation of service by: <ul><li>Receiving calls and handling correspondence from customers and applicants.</li><li>Confidently giving advice on rents, service charges, estate management issues, arrears/credits management, housing benefit, and any other relevant matters.</li><li>Ensuring the appropriate Local Authority Housing Benefit/Council Tax departments are informed of tenancy starts/terminations and of any changes to tenancies when they occur.</li><li>Administer and monitor customers' rent, service charge, heating charge, recharges and contents insurance accounts on a regular basis, including the administration of direct debits and standing orders.</li><li>Liaise with Sheltered Housing Managers/Development Managers and Housing Officers on above issues, referring these to the Housing Manager when required.</li><li>Administer development waiting lists, allocations, nominations, terminations, assignations, mutual exchanges and re-let procedures in conjunction with Area Office staff and staff from other departments.</li><li>Ownership and responsibility for any service-related complaints / queries from customers ensuring that the customer experience is positive, professional and within set timescales at all times.</li><li>To maintain manual/computerised records of developments and customers.</li><li>Collate information for quarterly reports for the Board on relets, voids, arrears, credits, etc as requested.</li><li>To be responsible for all administrative procedures and general enquiries relating to sales and resales in shared equity, shared ownership and owner occupied developments.</li></ul>About You <ul><li>To join us, you need to have a genuine passion for helping people.</li><li>Experience in an office based procedural based role or equivalent.</li><li>Excellent interpersonal skills and an ability to communicate effectively at all levels of the organisation (written and spoken).</li><li>Proficient user of MS Word processing.</li><li>Basic computer skills, including experience of using MS Windows, word-processing, and email.</li><li>Demonstrable ability to learn bespoke computer data base systems / database.</li><li>Demonstrable ability to work on own initiative with minimum supervision.</li><li>Ability to work from home in a professional manner as and when reasonably required.</li><li>Ability to work from the office as and when reasonably required.</li></ul>What We Offer Aside from offering a supportive and friendly environment where our people are valued and appreciated, we'll see that your hard work and drive to succeed are rewarded: <ul><li>Competitive salary &amp; Pension options</li><li>Flexi-working</li><li>Access to our Hanover Perks platform with 24/7 GP access. high street and fuel card discounts</li><li>Employee Health and Wellbeing Support Service</li><li>Cycle to work scheme</li><li>Family friendly policies</li><li>Long service and retirement awards</li></ul>Hanover is an equal opportunity and disability confident employer. Hanover (Scotland) Housing Association Ltd Scottish Charity no: SC 014738

<ul><li>Information_for_Candidates</li><li>Organisational_Culture_framework</li><li>Reference_Form_11B_for_posts_requiring_DBS</li><li>Reference_Form</li><li>Specialist_Neighbourhood_Housing__Rents_____002_</li></ul>Our preferred method is online application however if you do require a hard copy application pack please contact Human Resources, Guildford Borough Council, Millmead, Guildford GU2 4BB. Telephone (01483) 444111 (24-hr). Alternatively e-mail <a href="mailto:PeopleandOD@guildford.gov.uk" target="_blank">PeopleandOD@guildford.gov.uk</a> quoting the relevant post number. Please note that we do not accept CVs, please ensure that you complete the application form fully. We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers. Follow us on Twitter @GuildfordBC Specialist Neighbourhood Housing (Income) Would you like to work for a high performing Income management service? We are looking for an individual who is self-motivated and enthusiastic with excellent communications skills. A passion for delivering excellent customer service, who has a "can do" attitude and is a good team player. You will need to be an excellent problem solver, whilst offering a balance between enforcement and support in all areas of Income management. The Housing Income Specialists provide a vital link to other service units enabling the Council to deliver a comprehensive housing and income service. We are seeking an experienced individual to join our team of four front line Housing Income Specialist, within the Neighbourhood Housing, Income Collection Team. Acting as the first point of customer contact, the role of Housing Income Specialist is to be responsible for rent income collection and associated charges in a defined geographical area within the borough of Guildford. The role involves dealing with sensitive issues, often within a pressurised environment where strong negotiation skills and having assertiveness in difficult situations are essential requirements. Previous experience of giving debt advice and/ or welfare benefit advice would be desirable. In return we offer a range of benefits including agile working, incremental progression related pay, highly competitive annual leave allowances, flexible working, staff discount scheme and membership of the local government pension scheme. If you would like further details about this role please telephone Joanne Figg, Income Manager, on (01483) 444280 or 07970 518815. If you would like to apply for this role, please log on to <a href="http://www.guildford.gov.uk" target="_blank">www.guildford.gov.uk</a> and click Contact us, then click on Jobs. Closing date for applications: 19/12/2025 Interview and test: week commencing 05/01/2026 Salary range <ul><li>£36,699 - £42,272 per year</li></ul>

Specialist - Neighbourhood Housing (Income)

About Us Job Title: Affordable Housing Enabling Officer Salary Range: £48,873 to £59,220 per annum Permanent - Fulltime (36hours per week) Location: Wandsworth Are you interested in joining an ambitious team working to secure social and affordable homes for Richmond and Wandsworth Councils? Could you bring knowledge about housing, planning and viability together to develop opportunities to deliver more affordable homes? If you answer yes, then the post we're seeking to fill could be for you. Working with planning services, landowners, developers, registered providers and other charitable housing organisations your focus will be to increase social and affordable housing delivery through partnership working, applying housing and planning policies and your own knowledge and experience. Additionally, you will work closely with the Greater London Authority (GLA) and Ministry of Housing Communities and Local Government (MHCLG) to identify and secure grant funding for permanent and temporary accommodation. About the role You will work independently on key aspects of affordable housing delivery, including providing advice and assistance to the planning service, landowners, developers and housing providers to secure and increase affordable housing delivery. You will represent the borough, acting as a contact in negotiations with developers, landowners and other agencies, such as the Greater London Authority (GLA) at external meetings, as well as providing expert advice for enabling affordable housing on development sites in the borough as well as negotiating with key funding organisations such as the GLA and Ministry of Housing Communities and Local Government (MHCLG) to support affordable housing delivery. In addition, you will also be the key contact for external agencies and Councillors in dealing with issues pertaining to affordable housing and providers. You will have a good understanding of national, regional, and local planning policy and associated legislative requirements and funding guidance and have a good understanding of viability matters. While the role is based within the Better Service Partnership, covering both Richmond and Wandsworth Councils, it will involve mainly working on Richmond's delivery of affordable housing but with an opportunity to also work on Wandsworth schemes. You will also provide reports and briefings for senior officers and Members on affordable housing matters. We welcome applications from individuals from the public and/or private sector who have knowledge and background in planning and/or housing including knowledge of how financial viability impacts on delivery of affordable housing. Essential Qualifications, Skills and Experience <ul><li>Sound knowledge of the development of affordable housing</li><li>Understanding of economic appraisal processes in the development of affordable housing</li><li>Ability to work with external agencies and senior colleagues in other Departments in the development of affordable housing projects</li><li>Knowledge of Section 106 Legal Agreements and Nomination Agreements</li></ul>Indicative Recruitment Timeline <ul><li>Closing Date: Sunday 07th December 2025</li><li>Shortlisting: Week commencing 08th December 2025</li><li>Interview Date: To be confirmed</li></ul>We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information Richmond &amp; Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Affordable Housing Enabling Officer

Accommodation Assistant Location: Retallack Resort &amp; Spa, Cornwall Salary: £12.21 per hour- Paid Weekly Hours of work: Seasonal contract- Variable hours- Flexible around school hours! Sunday cleaners also required. Who we are? We are a dynamic and growing company, shaking up the Great British holiday. Retallack Resort and Spa is a luxury spa resort and a lively water sports hub, wrapped up in a stunning countryside location close to the North Cornish coast. Find out more about our holiday experience on our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing As a member of the Accommodation cleaning team you will be responsible for delivering and maintaining a high level of cleanliness in all units of accommodation you are asked to look after. You must be able to demonstrate that you can work to agreed standard and be positive in your nature. Are you a parent looking for work that fits around your busy schedule? We understand the challenges of balancing work and family life. That's why we offer flexible shifts from 10am to 2pm, allowing you to drop off your kids at school and pick them up afterward. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide full training, but you must: <ul><li>Be comfortable working to deadlines as part of a very busy Team</li><li>Have real attention to detail with the highest of standards</li><li>Be adaptable...conscientious and very organised</li></ul>Any previous experience of working in a Cleaning type role is a plus, but not essential. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts which is captured by our Holiday Heroes' mantra of Attentive Amazing Lovers What we can offer you This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including: <ul><li>Competitive Pension</li><li>Discounts on Away Resorts Holidays for you and your Family and Friends</li><li>On Park Discounts</li><li>Awards and Recognition </li><li>Team Events</li><li>Employee Assistance Program</li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Accommodation Assistant

Join our housekeeping team as a manager for a career with more shine! There's something special about creating unforgettable moments for people on holiday. As an Accommodation Manager at Parkdean Resorts, you'll be at the heart of the action, turning arrivals into smiles and making every guest feel right at home from the moment they step onto our park grounds. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme</li> <li>The chance to develop your skills and boost your career across our 65 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!</li> <li>You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. </li> <li>A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.</li> <li>A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. </li> <li>Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.</li> </ul>We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing... <ul> <li>Hiring, welcoming, and training a top-notch cleaning team.</li> <li>Making sure you have the right number of cleaners trained to our required standards to consistently meet overall number of cleans, cleaning times, and cost per clean.</li> <li>Planning and executing weekly, monthly, and quarterly plans, developing the team through data analysis.</li> <li>Implement processes to improve performance, and manage various budgets, including laundry and consumables.</li> <li>Helping your team grow with on-going training and opportunities to level up their skills.</li> <li>Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly.</li> <li>Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay.</li> <li>Keeping an eye on cleaning standards, spotting any areas that need a little extra sparkle, and working with your team to make sure everything shines! </li> </ul> Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at <a href="mailto:stephanie.wood@parkdean-resorts.com" target="_blank">stephanie.wood@parkdean-resorts.com</a>

Accommodation Manager

Job Description Neighbourhood Housing Officer SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum incl LW. About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Role: Lambeth Housing Services is in need of a dynamic, ambitious Neighbourhood Housing Officer to deliver high quality Housing Management Services in the North of the Borough. The team consists of a Neighbourhood Housing Manager, two Senior Neighbourhood Housing Officers, and eight Neighbourhood Housing Officers The team is responsible for: <ul><li>Tenancy and estate management</li><li>Investigating nuisance and anti-social behaviour</li><li>Resident engagement</li><li>Delivering excellent customer care</li></ul>We are seeking an experienced Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers. You will work closely with other teams to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service across a designated patch and ensure that Lambeth fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> Contact Information: For an informal discussion about the role, please contact Christine Biggs at <a href="mailto:cbiggs@lambeth.gov.uk" target="_blank">cbiggs@lambeth.gov.uk</a> and Samantha Stewart (<a href="mailto:Sstewart@lambeth.gov.uk" target="_blank">Sstewart@lambeth.gov.uk</a>). How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Monday 1 December 2025. Shortlisting: 5 December 2025. Interviews: Monday 8 December 2025. Please cleck here to view: Lambeth Staff Benefits You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. We actively support applications from Lambeth Care Leavers.

Neighbourhood Housing Officer

Neighbourhood Housing Officer SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum incl LW. About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Role: Lambeth Housing Services is in need of a dynamic, ambitious Neighbourhood Housing Officer to deliver high quality Housing Management Services in the North of the Borough. The team consists of a Neighbourhood Housing Manager, two Senior Neighbourhood Housing Officers, and eight Neighbourhood Housing Officers The team is responsible for: <ul> <li>Tenancy and estate management</li> <li>Investigating nuisance and anti-social behaviour</li> <li>Resident engagement</li> <li>Delivering excellent customer care</li> </ul>We are seeking an experienced Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers. You will work closely with other teams to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service across a designated patch and ensure that Lambeth fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> Contact Information: For an informal discussion about the role, please contact Christine Biggs at <a href="mailto:cbiggs@lambeth.gov.uk" target="_blank">cbiggs@lambeth.gov.uk</a> and Samantha Stewart (<a href="mailto:Sstewart@lambeth.gov.uk" target="_blank">Sstewart@lambeth.gov.uk</a>). How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Monday 1 December 2025. Shortlisting: 5 December 2025. Interviews: Monday 8 December 2025. Please cleck here to view: Lambeth Staff Benefits You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please clickhere. We actively support applications from Lambeth Care Leavers. Salary range <ul><li>£42,912 - £44,235 per year</li></ul>

The Vacancy We're VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! We're looking for a Neighbourhood Manager (Leasehold &amp; Estates lead) to join our team! Contractually based out of either our Portsmouth or Basingstoke offices, this is a 12-month FTC position, working 37 hours a week with the flexibility of a mix of home and office working. Want to know what we can offer you? <ul> <li>27 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave</li> <li>A productivity-related bonus scheme to enhance your take-home</li> <li>A generous contributory pension of 6%. We'll match employee contributions between 7% and 10%</li> <li>Private medical insurance </li> <li>Health care cash plan called Medicash</li> <li>Enhanced pay for maternity, paternity, adoption and shared parental leave</li> <li>Access to counselling, legal and financial information</li> <li>Electric car scheme</li> <li>Huge variety of in-house &amp; e-learning courses and a range of coaching and mentoring programmes</li></ul>Here's the facts about the role: We're looking for a Neighbourhood Manager to lead 3 Neighbourhood teams based in North Hampshire, ensuring that our customers receive top-quality housing services while driving forward improvements to customer satisfaction and value for money. You'll lead teams focused on delivering responsive and proactive services that reflect the actual needs of our residents across our communities. You'll make sure that our customers' voices are heard, and customers have real influence in shaping our services. Also managing the Leasehold and Service Charge team, you'll also oversee the service charge process, ensuring transparency, accuracy, and effective management of customer queries and complaints. You'll work closely with stakeholders and managing agents to guarantee service standards are met and that our leasehold and shared ownership customers are fully engaged and satisfied with the services VIVID are providing. In addition to leading the team, you'll collaborate with other departments across the organisation, and external partners to deliver comprehensive neighbourhood services. You'll ensure that we maintain our estates to a high standard, ensuring that all relevant H&amp;S standards are met. You'll foster a culture of continuous improvement, making sure our services not only meet but exceed regulatory and best practice standards. We're looking for a Neighbourhood Manager who will have a real impact in a dynamic and supportive environment, and who is keen to lead a team that is committed to delivering excellent service and making a difference in our communities. You'll have a proven track record in housing management, leasehold and service charges, experience in a customer-centric environment, and sound knowledge of housing legislation. As this role involves travel a full UK driving licence and access to a vehicle for business use is a requirement. Business mileage will be paid. This role requires a basic DBS check. First stage interviews are due to take place Tuesday 16 Dec Second stage interviews are due to take place Friday 19 Dec (subject to change). The Company We're a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home, and from the moment customers move into their VIVID home we're here to help with that and more. Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term, and this means in the quality, safety and energy efficiency of existing homes and neighbourhoods, with a firm focus on improving services so they're easy to use and access by our customers. We're addressing the shortage of affordable housing in the south, building the right type of homes to meet the needs of our local communities. We're the sixth largest developer of new homes amongst housing associations in England, having built over 1,500 last year. This is summed up in our vision "More homes, bright futures". Living VIVID As a 'people' business, we work hard to create a high-performing and fun working environment. We invest in our people's development, whilst looking after their wellbeing with our award-winning initiatives. Buy / sell annual leave Pension scheme Smart working From 26 days holiday per year Private medical / medicash benefits Enhanced paternity / maternity leave Qualification funding support Electric car scheme Previous Next We're committed to diversity and inclusion, and want people from all walks of life to apply for our vacancies. We're a disability confident leader with disabled-friendly offices and we'll make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form. If you need additional support with your application, please get in touch with us on 02392 896758 or email <a href="mailto:HRrecruitment@vividhomes.co.uk" target="_blank">HRrecruitment@vividhomes.co.uk</a>. We'll be happy to help.

Neighbourhood Manager

Lettings Officer £40,182 - £42,060 per annum About Us Newham is a vibrant inner-city borough with excellent transport. We are proud to be home to one of the youngest and most diverse cultures across the country, Newham is an exciting and challenging borough that is committed to putting people at the heart of everything we do. The Borough boasts iconic landmarks such as, Green Street, the Olympic Park, Excel centre, Westfield Shopping Centre and the University of East London. Newham is changing rapidly, benefiting from significant investment, creating new jobs, homes and opportunities for all. The Mayor of London has provided the Borough with £107 million funding through the 'Building Council Homes for Londoners' programme, supporting the construction of 1,100 new homes by 2022. From this we expect to see an additional 2,500 jobs created over the next decade, injecting £1.5 billion to the local economy. About the Role The purpose of this role is to provide services to housing applicants and tenants. To administer the functions and carry out the responsibilities of the Lettings Agency in accordance with the Council policies, procedure and the appropriate legislation. Post holder's will be placed in a team responsible for designated duties within the range covered by this post as determined by the Lettings Agency Manager in line with fluctuations I work demands and priorities that may change from time to time. The range of duties could include promotion of alternative housing options; support for vulnerable people; mobility schemes; RSL nominations; allocation of permanent and other housing vacancies; administration of the Housing Register; investigation and verification of applicants details; determination of eligibility within the Council's allocations policy. To be successful in this role you must have: A good working understanding and awareness of local housing demand and the needs of residents. Knowledge of Housing Acts in relation to Letting of Social Housing. A good understanding of Immigration guidelines in respect of eligibility for social housing. Awareness of welfare benefits and eligibility Minimum of two years' experience of working in a team within a housing Lettings service environment. Significant experience of at least one of: <ul><li>Managing and maintaining a Housing Register</li> <li>Allocation of Housing including shortlisting and verification</li> <li>Dealing with Members enquiries &amp; Complaints in relation to Lettings matters</li> <li>Providing a Choice based Lettings Service to residents</li> </ul>Ability to communicate clearly, courteously and patiently with members of the public and with colleague Able to use a range of IT systems. Able to make a positive contribution to deliver value for money. For more information regarding the role please click on the link: Please view JD here Closing date 07/12/2025 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>. Salary range <ul><li>£40,182 - £42,060 per year</li></ul>

Lettings Officer

Housing Options Officer Braintree District Council Temporary, Full Time £31.19 ph (umbrella) Location: Braintree Closing Date: 2nd December 2025 Essex County Council (ECC) are delighted to be supporting Braintree District Council to recruit a Housing Options Officer on a 3-month temporary basis. The Role: The purpose of this role is to provide a front-line, customer-focussed service to individuals and families experiencing housing difficulties. To assess housing needs and provide specialist advice in respect of all housing options in order to prevent and relieve homelessness. When prevention opportunities have been exhausted, to undertake investigations to determine the Council's duties under PtV11 Housing Act 1996, as amended, and ensure that statutory obligations are carried out. Please note you will be required to work on site a minimum of 2 days per week. Please note that this role will be based on site 2-3 days per week and will require you to be on site full time during the initial training period. Accountabilities: The main accountabilities will include, but not be limited to: <ul><li>To provide a comprehensive frontline service to customers seeking advice and assistance</li><li>with regards to their housing needs, irrespective of tenure, either in person or by telephone</li><li>To participate in the Housing Options duty rota (including Triage) and respond to</li><li>emergencies as required</li><li>To take action to prevent and relieve homelessness, including visits to applicants' parents, negotiation with landlords and mortgage companies, referral to other agencies and use of the Council's Homelessness Prevention Fund.</li><li>To provide customers with expert, professional, comprehensive advice and information on</li><li>all aspects of housing options work specific to their assessed needs: including undertaking basic financial and benefits assessments.</li><li>To produce Personalised Housing Plans following assessment of needs; to monitor customers' actions and to perform the authority's actions.</li><li>To help customers access a range of housing opportunities, including social housing, private rented accommodation, supported housing and shared/home ownership and to assess customers' suitability for the Council's Deposit Bond and/or Rental Loan schemes</li><li>To liaise, establish, maintain and develop links with Social Care teams, health providers, Registered Providers, private landlords and other statutory or voluntary agencies as appropriate and ensure that referrals are made as necessary, recorded and followed up as required</li><li>To attend case conferences and joint assessment interviews with Social Care teams or other organisations as necessary</li><li>To facilitate Housing Advice Surgeries and provide out-reach services at other venues as required</li><li>To undertake formal investigations under Pt V11 Housing Act 1996 (as amended) and associated guidance and legislation when homelessness cannot be prevented, and to issue cogent s184 decision letters within required timescales</li></ul>The Experience You Will Bring: To be successful in this post you will need: <ul><li>Good interviewing and interpersonal skills, excellent organisational and communication skills coupled with an empathetic style. Strong IT skills and letter writing skills are also important.</li><li>Experience of providing housing advice to the public and of liaising with other statutory, voluntary or private sector organisations</li><li>Previous experience of working in a housing service or a similar area of work</li><li>Experience of issuing Personalised Housing Plan (PHP)</li><li>Experience of writing s184 decisions</li><li>Willingness to carry out face to face housing options interview with homeless applicants.</li><li>Ability to manage own workload, be proactive while working within a team to achieve team objectives.</li><li>Experience of using Civica (Abritas)</li></ul>Braintree District Council is a great place to work. We pride ourselves on our creative, innovative and forward thinking approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. What should you do next? If you are interested in finding out more about this role, we would love to hear from you. Please visit our Braintree District Council website or apply using the link below Please Note-Essex County Council is advertising this role on behalf of Braintree District Council and if successful you will be employed by Braintree District Council If you have any queries regarding submitting an application or require anything further, please email <a href="mailto:louise.butler@essex.gov.uk" target="_blank">louise.butler@essex.gov.uk</a>

Housing Options Officer

Accommodation Assistant Location: St Ives Bay Beach Resort, Hayle, TR27 5BH Hours of work: Seasonal Contract - Variable Hours Salary: £12.21 Per Hour - Paid Weekly! Weekend availability required What we need in a nutshell We want you to make our accommodation so clean that it sparkles. So clean that when guests arrive at their accommodation for the first time, we can hear them say "Wow!" Who we are? We're not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn. We need you to be the person who delivers delight by managing and motivating a team of cleaners. That feeling that guests get when they first open the door is up to you and your team, and the love you have put into making their accommodation sparkle. It sets the standard for a great holiday. Part of the Away Resorts family, with 27 self-catered parks which all have their unique appeal! Check them out on our website for more information: <a href="http://www.awayresorts.co.uk/" target="_blank">http://www.awayresorts.co.uk/</a>. What you'll be doing As a member of the Accommodation cleaning team you will be responsible for delivering and maintaining a high level of cleanliness in all units of accommodation you are asked to look after. You must be able to demonstrate that you can work to agreed standard and be positive in your nature. Are you a parent looking for work that fits around your busy schedule? We understand the challenges of balancing work and family life. That's why we offer flexible shifts from 10am to 2pm, allowing you to drop off your kids at school and pick them up afterward. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide full training, but you must: <ul><li>Be comfortable working to deadlines as part of a very busy Team</li><li>Have real attention to detail with the highest of standards</li><li>Be adaptable...conscientious and very organised</li></ul>Any previous experience of working in a Cleaning type role is a plus, but not essential. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts which is captured by our Holiday Heroes' mantra of Attentive Amazing Lovers What we can offer you <ul><li>Training and Development</li><li>Reward and Recognition </li><li>Holiday Hero discounted Menu</li><li>Discounted holidays on Away Resorts for you and your family &amp; Friends</li><li>Employee Assistant Program</li><li>Team Events</li><li>Uniform Provided</li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. GOOD LUCK!

At Watergate Bay, we don't just provide a place for our guests to rest their heads - we create memorable experiences that they'll remember for a lifetime. It's all about the balance of life. Being active, getting amongst the elements, spoiling yourself a little, chilling out, getting cosy, and most of all having a good time. Set on a spectacular, two-mile surfing beach on the North Cornwall coast, Watergate Bay Hotel is the perfect destination for a contemporary beach holiday and it's a wonderful place to take your career to new heights. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest's holiday. Our three core values - We Care, We Notice, We Change - show what it means to work for a hotel which goes above and beyond for our team and guests. An unforgettable holiday experience Watergate Bay Hotel offers a modern take on a beach break. For our guests, how their stay makes them feel is crucial; cared about, looked after, welcome. Our House Manager role: We're looking for an attentive, organised, proactive House Manager to exceed our guests' expectations, and ensure that their experience before, during, and after their stay is the best it can be. You'll embody the spirit of Watergate Bay Hotel with your friendly, considerate manner, and oversee daily hotel operations across all areas. You'll also ensure a seamless experience, notably during key periods of demand, and proactively identify issues, taking proactive measures to prevent them from occurring, and monitor guest touchpoints, ensure cleanliness, ambience, and service standards are upheld, and build relationships with new and returning guests. In return you'll find yourself in a team with a shared outlook on life where friendship, connection, flexibility, and variety, are a guaranteed part of your working day. Please note, this role is 37.5 hours. As our House Manager you'll be: <ul><li>Representing the hotel management in all guest related matters.</li><li>Overseeing daily hotel operations across all departments during shifts. </li><li>Monitoring guest touchpoints to ensure cleanliness, ambience and service standards are upheld. </li><li>Assisting in covering our Night Manager during holidays &amp; sickness. </li><li>Completing weekly booking checks to ensure room availability and dinner bookings. </li><li>Providing hands on support in all Front of House operational areas during peak times.</li><li>Carrying out regular checks to ensure both front and back of house are presented to the correct expected standard.</li><li>Personally welcoming groups, VIP's, and repeat guests and being their key point of contact, as well as ensuring special touches are organised.</li><li>Coordinating special requests and special occasion stays.</li><li>Reviewing guest feedback and communicating back to teams the positives and areas of improvement.</li><li>Addressing complaints, feedback, and inquiries with a proactive and solution-orientated focus.</li><li>Proactively ensuring the delivery of any guest requests across all areas of the hotel. </li><li>Identifying opportunities to surprise and delight new and returning guests and actioning these accordingly.</li><li>Identifying opportunities to improve guest experience across all areas of the hotel and implementing an action strategy accordingly.</li><li>Acting as an ambassador for Watergate Bay Hotel at all times.</li></ul>You'll also: <ul><li>Maintain a safe working environment at all times, recording any accidents in the accident book.</li><li>Have knowledge of the fire evacuation procedure for all areas, and ensure all staff are fully trained and aware of what to do in the event of a fire.</li><li>Act as the emergency response leader during your shift. </li><li>Communicate and uphold standards around uniform and personal grooming.</li><li>Ensure detailed shift reporting and follow up between teams. </li><li>Liaise with department heads and supervisors to resolve operational issues. </li><li>Communicate with guest services &amp; reservations to ensure seamless guest journey.</li><li>Work in accordance with Department Heads and Supervisors to improve all aspects of guest experience.</li><li>Have a good understanding of why we are working towards a B Corp accreditation.</li><li>Understand our shared responsibility to look after our team and planet.</li><li>Be an active participant in B Corp related initiatives and workshops.</li></ul>The skills you'll be sharing with us: <ul><li>A minimum of 1 year in a management position (within a similar role)</li><li>Solid organisational skills</li><li>A positive, proactive approach to team leadership</li><li>A good knowledge of customer care/ complaint handling</li><li>A natural communicator</li><li>Confident making decisions under pressure</li><li>Amenable to a flexible working schedule, including weekends</li><li>A guest-focused mindset</li><li>Responsible, with an excellent attention to detail</li><li>Ability to work to your own initiative</li><li>Strong accuracy in numerical documentation (desirable)</li><li>First Aid Qualification (desirable)</li><li>Pool Emergency Response training (desirable)</li></ul>What we'll offer you: <ul> <li>A relaxed, professional place to work in a beautiful location - at one of the UK's most striking beaches</li> <li>A welcoming team, eager to support and encourage each other</li> <li>Excellent career prospects in an ever-expanding organisation</li> <li>Special rates for you and your friends and family to stay at the hotel</li> <li>Team discounts on treatments in Swim Club</li> <li>Discounts for you and your friends and family at: Zacry's, The Beach Hut, and Living Space Restaurants.</li> <li>Team discount at our Cubs coffeeshops</li> <li>Team discounts at Shop on the Beach and other partner businesses</li> <li>Free surf lessons, surfboards and wetsuits hire from Wavehunters</li> <li>Team social events throughout the year</li> <li>Team assistance scheme - a dedicated helpline for support &amp; advice on topics from mental health through to managing your finances</li> </ul>From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located on the sunny, sandy, Cornish coast, you'll never be short on inspiration. If you would love to join us as our House Manager, apply now and be part of our journey at Watergate Bay hotel, a wonderful place to work.

Title: Neighbourhood Housing Lead - South West London Contract Type: Permanent - Full Time - 35 hours Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience plus £1,300 ECU allowance* Reporting Office: Morden Road, CR4 4DA Working Location: Garratt Lane office and South West London - changing to Morden Road, CR4 4DA (office due to open later this year) Patch locations (confirmed on appointment) Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday to Friday, 09:00 - 17:00 Closing Date: 5th December 2025 - 23:00 Interview Dates - Interview will take place on a date to be confirmed, please note if these are in person you will need to attend the Morden Road office - CR4 4DA . Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. *Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) Role Profile - Neighbourhood Housing Lead.docx Join our South West London Team at L&amp;Q: Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role, as the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. What you'll bring: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ Salary range <ul><li>£35,951 - £39,531 per year</li></ul>

Neighbourhood Housing Lead - SW - 7314

Title: Neighbourhood Housing Lead - South West London Contract Type: Permanent - Full Time - 35 hours Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience plus £1,300 ECU allowance* Reporting Office: Morden Road, CR4 4DA Working Location: Garratt Lane office and South West London - changing to Morden Road, CR4 4DA (office due to open later this year) Patch locations (confirmed on appointment) Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday to Friday, 09:00 - 17:00 Closing Date: 5th December 2025 - 23:00 Interview Dates - Interview will take place on a date to be confirmed, please note if these are in person you will need to attend the Morden Road office - CR4 4DA . Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. *Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) Role Profile - Neighbourhood Housing Lead.docx Join our South West London Team at L&amp;Q: Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role, as the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. What you'll bring: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ

88 Housing / Neighbourhood management Jobs