Apprentice Estates Housing Officer
Sheffield City Council HQ
Sheffield, UK
Published today
Housing officer
Full Time
An exciting Apprentice opportunity has arisen to work with our Estates Services Team.
We are looking for an Apprentices to work as part of Sheffield City Council's Housing and Neighbourhood Service, supporting the delivery of a quality housing Service.
This is to be carried out with a strong emphasis on quality, customer care, consultation and teamwork, to deliver Estates Services within an area of the City within clearly established and monitored targets and standards.
You will contribute to the team to ensure service delivery priorities are met by providing a point of contact for internal teams and external agencies.
This is a two-year apprenticeship where you can expect to be provided with the necessary training, support and time to study towards a recognised qualification.
This opportunity will allow you to develop the skills to fulfil the role of Estates Housing Officer, gain excellent work experience by being supported by experienced staff and to gain a qualification whilst earning a salary.
You will study towards a Level 2 apprenticeship to obtain a Housing Certificate.
Level 2
Maths and English CSE - grade 1 GCSE - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C at the point of recruitment OR you will be expected to achieve this during the apprenticeship, to successfully complete.
Over the apprenticeship programme we will provide you with the training required to develop your skills, knowledge and experience, enabling you to successfully move into the trained to post of Estates Housing Officer.
These skills will equip you to undertake the full duties of the Job Description.
Specifics of the Role
The role is to provide support to staff responsible for delivering Estates Services policies and procedures on behalf of Neighbourhood Services.
You will support the team in ensuring that Housing systems remain up to date and contain accurate information.
You will manage inboxes, process and respond to enquiries and utilise various systems to accurately record and extract data.
You will undertake preparation for reports that housing submits responses to, including extracting information from systems and using your judgment to identify important information.
You will also need excellent IT skills, and can be able to keep accurate records, you must possess sound written and verbal skills and be self-motivated and resourceful.
We are looking to recruit someone who is highly driven, motivated, professional, and enthusiastic.
Pay
£10.80 per hour for the first year, the second year will depend on the age of the apprentice, with apprentices under 18 still earning £10.80 and those over 18 earning £12.21.
Trained to post-upon completion of your apprenticeship you will earn a salary of £26,403 annually as of today's rate of pay.
If you would like some support with completing the application form, please contact sccapprenticeships@sheffield.gov.uk or housing.employability@sheffield.gov.uk
We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.
It is a great time to join us and we welcome your application.
Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form.
We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.
Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our New job evaluation process to be introduced at Sheffield City Council | Sheffield City Council
We are looking for an Apprentices to work as part of Sheffield City Council's Housing and Neighbourhood Service, supporting the delivery of a quality housing Service.
This is to be carried out with a strong emphasis on quality, customer care, consultation and teamwork, to deliver Estates Services within an area of the City within clearly established and monitored targets and standards.
You will contribute to the team to ensure service delivery priorities are met by providing a point of contact for internal teams and external agencies.
This is a two-year apprenticeship where you can expect to be provided with the necessary training, support and time to study towards a recognised qualification.
This opportunity will allow you to develop the skills to fulfil the role of Estates Housing Officer, gain excellent work experience by being supported by experienced staff and to gain a qualification whilst earning a salary.
You will study towards a Level 2 apprenticeship to obtain a Housing Certificate.
Level 2
Maths and English CSE - grade 1 GCSE - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C at the point of recruitment OR you will be expected to achieve this during the apprenticeship, to successfully complete.
Over the apprenticeship programme we will provide you with the training required to develop your skills, knowledge and experience, enabling you to successfully move into the trained to post of Estates Housing Officer.
These skills will equip you to undertake the full duties of the Job Description.
Specifics of the Role
The role is to provide support to staff responsible for delivering Estates Services policies and procedures on behalf of Neighbourhood Services.
You will support the team in ensuring that Housing systems remain up to date and contain accurate information.
You will manage inboxes, process and respond to enquiries and utilise various systems to accurately record and extract data.
You will undertake preparation for reports that housing submits responses to, including extracting information from systems and using your judgment to identify important information.
You will also need excellent IT skills, and can be able to keep accurate records, you must possess sound written and verbal skills and be self-motivated and resourceful.
We are looking to recruit someone who is highly driven, motivated, professional, and enthusiastic.
Pay
£10.80 per hour for the first year, the second year will depend on the age of the apprentice, with apprentices under 18 still earning £10.80 and those over 18 earning £12.21.
Trained to post-upon completion of your apprenticeship you will earn a salary of £26,403 annually as of today's rate of pay.
If you would like some support with completing the application form, please contact sccapprenticeships@sheffield.gov.uk or housing.employability@sheffield.gov.uk
We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.
It is a great time to join us and we welcome your application.
Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form.
We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.
Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our New job evaluation process to be introduced at Sheffield City Council | Sheffield City Council