Assistant Housing Officer - Lateral Move
Birmingham City Council
Birmingham, UK
Published 3 weeks ago
Housing / Neighbourhood management
Job Description
#internal
Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers).
Assistant Housing Officer - Lateral Move
Permanent
Grade 3 - £25,119 - £31,364 Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
This role is within the East voids Team based at 150-152 Kings Road, Tyesley B11 2AP.
There will be a need to support other voids teams across the city as and when required to cover sickness & annual leave.
You will work within a dynamic team supporting a diverse range of customers undertaking viewings and moving into new accommodation, preparing lettings in a timely manner to ensure void turn around and performance KPIs are met.
You will need to have eye and flair for attention to detail and be passionate in putting our customers needs first and providing a first class customer service.
You will support and enhance the service for customers moving out of their homes.
You will ensure that the service delivers against key directorate priorities and targets, as well as operating within cash limits set out in the council's financial plans and policies and procedures.
You will assist the Housing Officer in providing a quality Void management Service end to end.
All duties to be undertaken in accordance with the Department's desire to treat its residents and the public as valued customers.
You need to be willing to learn and have transferable skills.
No two days are the same the role is very interesting full training and support will be provided.
A full valid driving licence is a requirement of this post.
We welcome applicants who can speak various languages.
Please see attached Job Description for further details.
If you would like more detail on this post, please contact Azim Hussain on 07354 927631 or email azim.hussain@birmingham.gov.uk.
Any interested applicants can come over and shadow another Assistant Housing Officer so you can get a better understanding of the role.
Please view the job description and person specification for further information; 2328 - Assistant Housing Officer JDPS.pdf
You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
Ref: BCC2328
We welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).
About Us
We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).
#internal
Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers).
Assistant Housing Officer - Lateral Move
Permanent
Grade 3 - £25,119 - £31,364 Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
This role is within the East voids Team based at 150-152 Kings Road, Tyesley B11 2AP.
There will be a need to support other voids teams across the city as and when required to cover sickness & annual leave.
You will work within a dynamic team supporting a diverse range of customers undertaking viewings and moving into new accommodation, preparing lettings in a timely manner to ensure void turn around and performance KPIs are met.
You will need to have eye and flair for attention to detail and be passionate in putting our customers needs first and providing a first class customer service.
You will support and enhance the service for customers moving out of their homes.
You will ensure that the service delivers against key directorate priorities and targets, as well as operating within cash limits set out in the council's financial plans and policies and procedures.
You will assist the Housing Officer in providing a quality Void management Service end to end.
All duties to be undertaken in accordance with the Department's desire to treat its residents and the public as valued customers.
You need to be willing to learn and have transferable skills.
No two days are the same the role is very interesting full training and support will be provided.
A full valid driving licence is a requirement of this post.
We welcome applicants who can speak various languages.
Please see attached Job Description for further details.
If you would like more detail on this post, please contact Azim Hussain on 07354 927631 or email azim.hussain@birmingham.gov.uk.
Any interested applicants can come over and shadow another Assistant Housing Officer so you can get a better understanding of the role.
Please view the job description and person specification for further information; 2328 - Assistant Housing Officer JDPS.pdf
You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
Ref: BCC2328
We welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).
About Us
We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).