Building Safety Housing Officer
Housing officer
Job description
Contract Terms
Starting salary: PO2 (£44,184 - £ 47,262 pa) Location: Alexandra House, Wood Green Contract type: FTC - 12 Months Working pattern: Full-time, 36 hours (Hybrid working) Closing date: Sunday, 4th October 2026 Interview date: Week commencing 12th October 2026 (TBC)
About Haringey
Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the Role
The main purpose of this role is to carry out person-centred fire risk assessments in line with Haringey's Building Safety Policy. The post holder will maintain a regular presence on our estates, ensuring that the service is accessible, visible and inclusive - enabling residents to live safely and sustainably in their homes.
The role acts as the central point of contact for residents, working closely with internal teams, key partners and support services where cases involve multiple service areas. The post holder will build effective relationships with residents and stakeholders to ensure coordinated and timely support.
The role is also responsible for achieving and maintaining tenancy management performance targets, ensuring key performance indicators (KPIs) are met within the designated area, and contributing to the delivery of a sector-leading tenancy management service.
About the Team
The Tenancy Management Team is based at Alexandra House and is made up of dedicated Housing Officers and apprentices and support staff. The team is highly motivated, hardworking, and committed to delivering excellent customer service to residents. They are focused on making a real difference in people's lives, despite the many challenges they face. Their strong work ethic and genuine care for residents drive them to continually improve services and respond effectively to the needs of the community.
About You
We are seeking a highly motivated and experienced individual with a strong background in housing management and a proven focus on delivering high-quality services. The successful candidate will be committed to continuous service improvement and achieving positive outcomes for residents.
The ideal candidate will demonstrate: • Strong experience of working collaboratively with a wide range of internal and external stakeholders. • Experience of working in a customer-facing role, preferably within housing, local government, or a related sector. • Excellent verbal and written communication skills. • The ability to communicate effectively and confidently with a diverse range of people, including residents, elected members, colleagues, and partner organizations. • Proficiency in the use of Microsoft Office applications, including Word, Outlook, and Excel. • Strong organisational skills, with the ability to plan, prioritize, and manage a varied workload effectively. • The ability to work independently using initiative while also being a strong and supportive team player. • A proactive and flexible approach to problem-solving and service delivery. • A commitment to providing excellent customer service and achieving positive outcomes for residents.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.
Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.
Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact ResourcingHub@haringey.gov.uk
Attachments
Contract Terms
Starting salary: PO2 (£44,184 - £ 47,262 pa) Location: Alexandra House, Wood Green Contract type: FTC - 12 Months Working pattern: Full-time, 36 hours (Hybrid working) Closing date: Sunday, 4th October 2026 Interview date: Week commencing 12th October 2026 (TBC)
About Haringey
Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the Role
The main purpose of this role is to carry out person-centred fire risk assessments in line with Haringey's Building Safety Policy. The post holder will maintain a regular presence on our estates, ensuring that the service is accessible, visible and inclusive - enabling residents to live safely and sustainably in their homes.
The role acts as the central point of contact for residents, working closely with internal teams, key partners and support services where cases involve multiple service areas. The post holder will build effective relationships with residents and stakeholders to ensure coordinated and timely support.
The role is also responsible for achieving and maintaining tenancy management performance targets, ensuring key performance indicators (KPIs) are met within the designated area, and contributing to the delivery of a sector-leading tenancy management service.
About the Team
The Tenancy Management Team is based at Alexandra House and is made up of dedicated Housing Officers and apprentices and support staff. The team is highly motivated, hardworking, and committed to delivering excellent customer service to residents. They are focused on making a real difference in people's lives, despite the many challenges they face. Their strong work ethic and genuine care for residents drive them to continually improve services and respond effectively to the needs of the community.
About You
We are seeking a highly motivated and experienced individual with a strong background in housing management and a proven focus on delivering high-quality services. The successful candidate will be committed to continuous service improvement and achieving positive outcomes for residents.
The ideal candidate will demonstrate: • Strong experience of working collaboratively with a wide range of internal and external stakeholders. • Experience of working in a customer-facing role, preferably within housing, local government, or a related sector. • Excellent verbal and written communication skills. • The ability to communicate effectively and confidently with a diverse range of people, including residents, elected members, colleagues, and partner organizations. • Proficiency in the use of Microsoft Office applications, including Word, Outlook, and Excel. • Strong organisational skills, with the ability to plan, prioritize, and manage a varied workload effectively. • The ability to work independently using initiative while also being a strong and supportive team player. • A proactive and flexible approach to problem-solving and service delivery. • A commitment to providing excellent customer service and achieving positive outcomes for residents.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.
Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.
Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact ResourcingHub@haringey.gov.uk
Attachments
- JE1443 Building Safety Housing Officer_17.03.26_v1_accs (1).pdf