Community Engagement Officer

Community Engagement Officer Location: Mansfield & Ashfield

£19,500 to £27,300 | Impactful role | Expert training | Friendly team

Bluebird Care - Where passion becomes expertise

We're the best at what we do and it's all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we're looking for a caring and dedicated person to join our Bluebird Care Mansfield & Ashfield Team as a Community Engagement Officer, to help us set the standard.

As a Community Engagement Officer, you'll help our team grow, support our colleagues, and make a real difference every day. If you're someone who takes pride in their work, values teamwork, and wants to be part of a supportive and growing business that makes a real difference to their customers, then this is where you belong.

RESPONSIBILITIES:

• Develop and maintain strong relationships with local healthcare professionals, community organisations, charities, and other referral partners to promote the Bluebird Care services.
• Plan, organise, and attend community events, awareness campaigns, networking activities, and outreach initiatives to enhance brand visibility, actively participate in different social groups.
• Represent the organisation within the local community, acting as a positive ambassador for the company and its values.
• Support recruitment activities by promoting career opportunities, attending job fairs, and engaging with potential care professionals within the community.
• Gather feedback from customers, families, and community stakeholders to identify opportunities for service improvement and increased community support.
• Monitor community engagement activities, referral trends, and marketing performance, providing regular reports and recommendations to management.
• Work closely with the Care Coordinator and office team to support the smooth day-to-day operation of care services. Provide administrative and coordination support when required and, during periods of absence, assist in covering key coordination duties to ensure continuity of service delivery.

Benefits

• £19,500 to £27,300
• 28 days inclusive of bank holidays
• Full training and development opportunities
• Ongoing support from a friendly and committed leadership team
• Professional development and industry-leading training
• Supportive, inclusive team environment
• Career progression opportunities
• Pension scheme

Requirements

• Previous experience in community engagement, marketing, business development, customer service, health and social care, or a similar public-facing role.
• Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with a wide range of stakeholders.
• Confident networking and presenting to community groups, healthcare professionals, local organisations, and members of the public.
• Strong organisational and time management skills, with the ability to manage multiple projects, events, and priorities simultaneously.
• Proficiency in Microsoft Office applications and social media platforms, with experience creating engaging content and promotional materials.
• A proactive, self-motivated, and adaptable approach, with the ability to work independently as well as collaboratively within a team environment.
• Willingness and ability to support office operations and care coordination activities when required, including providing cover for key administrative and coordination functions during staff absences.
• Full UK driving licence and access to a vehicle, with the flexibility to travel throughout the local community to attend meetings, events, and networking opportunities.

If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.

Bluebird Care Mansfield & Ashfield is an Equal Opportunity Employer.

DBS checking and references will be undertaken in line with government regulations and recruitment best practices.