Community Manager

Your mission

As our Community Manager you will drive the sustainable expansion of a community while fostering meaningful engagement and satisfaction among its members. This requires a combination of strategic thinking , creativity , analytical skills, and a deep understanding of the target audience and community dynamics.

Here at Intigriti having an Online Community with the vision of expansion, it is crucial to have a person dedicated to all initiatives and projects related to nurture, engage and expand our hacking community.

What you'll be doing

• Community Engagement: Actively engage with community members through various channels such as social media, forums, events, and in-person meetings. This involves responding to inquiries, addressing concerns and fostering positive relationships.
• Content Creation: Develop engaging content tailored to the interests and needs of the community. This might include writing blog posts, creating social media updates, designing graphics, or producing videos.
• Reporting: Track relevant metrics and analyze data to measure the effectiveness of community engagement efforts. Generate regular reports outlining key insights and recommendations for improvement.
• Event Planning: Organize and coordinate community events, meetups, workshops, or webinars to facilitate connections among community members and promote the organization's goals or initiatives.
• Swagstore Management: Responsible for managing all aspects of the swag store, including inventory management, product selection, marketing campaigns, customer service, and fulfilment to ensure a seamless and engaging experience for customers that make the hackers actually want to wear/use our cool items.
• Feedback Collection: Gather feedback from community members to understand their needs, preferences, and concerns. Relay this information to relevant internal stakeholders to inform decision-making and improve services and programs.
• Moderation: Monitor community discussions and interactions to ensure they align with the organization's guidelines and standards. Address any inappropriate behavior or conflicts in a timely and respectful manner.
• Networking: Build relationships with key stakeholders, influencers, and partners within the community to enhance collaboration opportunities and expand the organization's reach and impact.

What you'll bring

• Has experience in Cyber Security/IT/Tech Community by working close with the users of the platform.
• Has worked in the past as a Social Media Manger /Community Manager/ Marketing Growth Associate/Community Growth Associate.
• Strong experience working with Marketing and Designer Teams.
• Excellent Skills in written and spoken English.
• Excellent Skills in Social Media Management: Content Creation, Copy Writing, Replying, engaging people, understanding trends and translating them to our audience - required to manage the Intigriti social accounts.
• Worked on creating engaging meet-ups with clear goals and ROI.
• Strong proficiency in KPI reporting, including tracking, analyzing , and interpreting key performance metrics.
• Experience with Power BI and automating KPI reporting to drive data-informed decision-making and operational efficiency.
• Project management skills & familiar with Asana/Trello or similar tools.
• Strong Experience with Discord Management.
• Content Writing for Blogs/Articles/Knowledge base.
• Excellent G-Suite / Office Experience.
• Team Player.
• Excellent Communication Skills.

What is in it for you?

Competitive salary and uncapped commission.
26 days of annual leave and Bank Holidays
☆ Top-notch Private Healthcare and Health Cash Plan
Hybrid working model
Initial home office budget
2-month work abroad policy
Great training and yearly learning budget
Employer pension scheme
Enhanced maternity pay
Social activities and team outings
Referral bonus
Employee Assistance Program
Great hardware and access to the best tools to be successful in your role
Mobile subscription contribution

Why join us?

Here are some great benefits of joining our team:

• Cybersecurity is a great place to be!The security industry is fast-paced and continues to grow even during times of economic uncertainty.
• We provide a clear career path and learning budget to help set you up for success.
• Join a company that's making a real impact. In addition to our sustainability goals, we empower ethical hackers from all backgrounds to earn a living.
• Be yourself! Our international team celebrates individuality and places a strong focus on diversity and inclusion.
• We are theproud winners of the Deloitte Rising Star awardin 2020 and theDeloitte Fast 50 awardin 2021.
• We're backed by top investors who are enabling us togrow internationally.