Community Manager

Hey there! Ready to make a difference?

At urbanbubble, we believe cities should be vibrant, fun, and full of life. We're all about creating welcoming communities where people feel truly at home. If you're someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we'd love for you to join us as a Community Manager!

As a Community Manager, you'll be the heartbeat of our development in the heart of Manchester City Centre, ensuring residents have an outstanding experience every day. You'll oversee everything from property management and resident engagement to health & safety compliance and team leadership, making sure our building runs smoothly and our community thrives.

Here's what you'll be doing:

Property Management:

• Lead the smooth operation of the building, manage maintenance schedules, liaise with contractors, oversee budgets, and ensure all services are delivered to urbanbubble's high standards.

Resident Engagement:

• Be the friendly face residents love to see! Implement engagement strategies, organise events, communicate updates, and ensure everyone feels part of our community.

Health and Safety:

• Maintain robust safety procedures, oversee audits, and ensure compliance with all regulations, keeping residents and staff safe at all times.

Pool and Facility Management:

• Support the leisure team in managing pool and plant operations, ensuring maintenance, compliance, and resident satisfaction.

People Leadership:

• Coach, develop, and motivate your team, recruit top talent, manage performance, and ensure a positive and productive workplace.

And so much more:

From overseeing building operations to coordinating maintenance, leading your team, and ensuring every resident interaction exceeds expectations, you'll make sure our community runs smoothly and every day is seamless.

What we're looking for:

• Proven experience in residential property management or lettings
• Excellent customer service, problem-solving, and negotiation skills
• Strong leadership and people management abilities
• Proficiency in Microsoft Office and property management systems (training provided if needed)
• Knowledge of relevant regulations (RICs, ARMA-Q, H&S)
• Positive, proactive, and resilient attitude
• A can-do approach with attention to detail and organisational skills
• TPI qualification (or willingness to work towards)
• Health and Safety qualification (e.g. IOSH, NEBOSH)
• Pool Plant Operator qualification, or willingness and ability to obtain one.

And here's what we offer;

We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here - it's about being part of a company that truly cares & supports you!

Here's a little glimpse into our bubble benefits;

• Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need
• Company pension scheme & medical Cover for your long-term health & to help plan for the future
• Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board
• Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues
• Enhanced sick pay & family leave to take care of yourself & your loved ones
• Life events for those big milestones like your child's first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
• Cycle to work scheme to help you get to work in a healthier, greener way
• Study support to help you grow & reach your goals
• Long service awards to celebrate every mile stone with us
• Employee assistance & counselling for those times when you need a little bit of extra support

INDHIG