The Vacancy
Are you passionate about making a real difference in your community? Do you believe in building lasting relationships and empowering others to thrive? At Trivallis, our ambitious new tenant services strategy is transforming how we support our communities. As a Community Safety Officer, you'll be at the heart of this exciting journey, ensuring our services are built around people, not processes.
Team around the tenant
At Trivallis, we're committed to making each tenant feel supported by a team that works seamlessly together. With our "Team around the Tenant" approach, everyone involved in supporting our tenants-housing officers, support staff, and more-works collaboratively, focusing on the individual needs of each tenant. This means that instead of dealing with different departments separately, tenants experience a united team that listens, responds, and acts as one. It's a simpler, more personal way to provide the support that matters, ensuring tenants feel valued and empowered.
The role
As a Community Safety Officer, you'll be a specialist who supports the business by managing anti-social behaviour, domestic abuse, serious tenancy breaches and hate crime as part of your role. You will be based between the office and off site, and be expected to provide oversight, advice and support to staff engaged in the management of anti-social behaviour cases. You will also maintain a caseload and be responsible for the creation of legal documents, court files and to present cases at court.
About you
We're looking for someone who puts people first and embodies our values in every interaction; compassionate and proactive. You will have excellent communication skills and the ability to build strong relationships. You will have excellent knowledge of relevant legislation relating to the management of anti-social behaviour within a housing setting. You will have significant experience in a community safety or more complex enforcement role which requires multi-agency working. You will be able to use analytical and problem-solving skills to work on own initiative and manage own complex caseload with minimal supervision. You will have a good knowledge of safeguarding, victim centred and trauma informed practices and an awareness of adverse childhood experiences and complex needs. Please note a valid driving licence and access to a vehicle is required.
Why join Trivallis?
At Trivallis, we're more than just a landlord. We're redefining what it means to support our communities. Trustworthiness, kindness, progressiveness, and inclusivity are at the heart of our culture. Our goal is simple: to improve the wellbeing of our tenants and empower them to thrive.
We offer more than just a job; we offer a career that makes a difference. You'll work alongside passionate colleagues, enjoy competitive benefits, and have the opportunity to grow in an environment that celebrates kindness and inclusivity. This is your chance to be part of a progressive team, driving positive change in the lives of those we serve. Together, we can build a brighter future for everyone.
Some of the benefits you'll enjoy include:
Ready to take on this exciting challenge? Apply today by visiting our careers page and submitting your application by 5th January 2025. We're looking forward to welcoming you to our team!
Join us at Trivallis and be part of something special. Together, we can make a real difference in our communities. To learn more about this role, please do contact Peopleservices@trivallis.co.uk.
We reserve the right to shortlist and interview as we go along, so don't delay in getting your application to us.
Trivallis welcomes part time and job share applications.
The Company
The performance of our organisation is influenced by our people within it. Progressive growth, progressive ideas, progressive culture. Our recipe for success is demanding more of ourselves, stretching and striving to do things that haven't been done before but that truly improve the lives of our tenants within our communities.
Are you looking for a career where you can make a real difference to the quality of people's lives and our services? We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services to our residents, their families and communities.
Over recent months we have developed ambitious plans to change and improve how we deliver services. These plans were developed by listening to residents, staff and partners and looking at how new technology can make our services more accessible and responsive to our customers.
If you think you could be as excited as we are about the future, we would be delighted to hear from you. We are looking for highly motivated individuals who have a genuine passion and demonstrable experience of delivering quality services as well as transferable skills gained in the private or public sector.
Benefits
Annual Holiday
Pension Scheme
Competitive Salary
Flexible Working
Health Cash Back
L&D Benefits
Are you passionate about making a real difference in your community? Do you believe in building lasting relationships and empowering others to thrive? At Trivallis, our ambitious new tenant services strategy is transforming how we support our communities. As a Community Safety Officer, you'll be at the heart of this exciting journey, ensuring our services are built around people, not processes.
Team around the tenant
At Trivallis, we're committed to making each tenant feel supported by a team that works seamlessly together. With our "Team around the Tenant" approach, everyone involved in supporting our tenants-housing officers, support staff, and more-works collaboratively, focusing on the individual needs of each tenant. This means that instead of dealing with different departments separately, tenants experience a united team that listens, responds, and acts as one. It's a simpler, more personal way to provide the support that matters, ensuring tenants feel valued and empowered.
The role
As a Community Safety Officer, you'll be a specialist who supports the business by managing anti-social behaviour, domestic abuse, serious tenancy breaches and hate crime as part of your role. You will be based between the office and off site, and be expected to provide oversight, advice and support to staff engaged in the management of anti-social behaviour cases. You will also maintain a caseload and be responsible for the creation of legal documents, court files and to present cases at court.
About you
We're looking for someone who puts people first and embodies our values in every interaction; compassionate and proactive. You will have excellent communication skills and the ability to build strong relationships. You will have excellent knowledge of relevant legislation relating to the management of anti-social behaviour within a housing setting. You will have significant experience in a community safety or more complex enforcement role which requires multi-agency working. You will be able to use analytical and problem-solving skills to work on own initiative and manage own complex caseload with minimal supervision. You will have a good knowledge of safeguarding, victim centred and trauma informed practices and an awareness of adverse childhood experiences and complex needs. Please note a valid driving licence and access to a vehicle is required.
Why join Trivallis?
At Trivallis, we're more than just a landlord. We're redefining what it means to support our communities. Trustworthiness, kindness, progressiveness, and inclusivity are at the heart of our culture. Our goal is simple: to improve the wellbeing of our tenants and empower them to thrive.
We offer more than just a job; we offer a career that makes a difference. You'll work alongside passionate colleagues, enjoy competitive benefits, and have the opportunity to grow in an environment that celebrates kindness and inclusivity. This is your chance to be part of a progressive team, driving positive change in the lives of those we serve. Together, we can build a brighter future for everyone.
Some of the benefits you'll enjoy include:
- A generous 30-day annual leave entitlement
- Generous Local Government Defined Pension scheme
- Health Shield Cash Back plan for you and your family
- Flexible working arrangements to help you achieve a healthy work-life balance
- A comprehensive learning and development programme with investment in your personal growth
- Opportunities to promote diversity and inclusivity across Trivallis
Ready to take on this exciting challenge? Apply today by visiting our careers page and submitting your application by 5th January 2025. We're looking forward to welcoming you to our team!
Join us at Trivallis and be part of something special. Together, we can make a real difference in our communities. To learn more about this role, please do contact Peopleservices@trivallis.co.uk.
We reserve the right to shortlist and interview as we go along, so don't delay in getting your application to us.
Trivallis welcomes part time and job share applications.
The Company
The performance of our organisation is influenced by our people within it. Progressive growth, progressive ideas, progressive culture. Our recipe for success is demanding more of ourselves, stretching and striving to do things that haven't been done before but that truly improve the lives of our tenants within our communities.
Are you looking for a career where you can make a real difference to the quality of people's lives and our services? We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services to our residents, their families and communities.
Over recent months we have developed ambitious plans to change and improve how we deliver services. These plans were developed by listening to residents, staff and partners and looking at how new technology can make our services more accessible and responsive to our customers.
If you think you could be as excited as we are about the future, we would be delighted to hear from you. We are looking for highly motivated individuals who have a genuine passion and demonstrable experience of delivering quality services as well as transferable skills gained in the private or public sector.
Benefits
Annual Holiday
Pension Scheme
Competitive Salary
Flexible Working
Health Cash Back
L&D Benefits