Organisation: Derby Homes
Hours: 37 hours a week
Contract type: Permanent
Location: City wide
Do you enjoy working in a busy, challenging but rewarding setting? Do you believe that a home is more than bricks and mortar? Do you understand that creating a home and maintaining it can require a little help from time to time? We do!
We are looking for an enthusiastic and dedicated individual to join our Housing Management team. The post holder will be working with a mixture of introductory and secure tenants and the duties include:
General tenancy and estate management, including estate and flat inspections, within a geographic area.
Low level tenancy enforcement and management of casework within a geographic area.
Dealing with progression of empty properties.
Arranging viewings and signing up new tenants.
Get involved with customer consultation.
Project work.
Making referrals to, and working with, partners and other organisations to resolve estate and tenancy management issues.
Safeguarding.
You will maintain a high-quality customer service focus in all aspects of the role ensuring that inspections are completed within the procedural time frames and that casework is managed and progressed efficiently. You will be able to work on your own or as part of a team in a fast paced environment. You will have excellent negotiation skills, be organised and motivated.
Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.
Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form
Remember to align your personal statement to the essential criteria in the Person Specification.
Job description
Person specification
Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.
We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.
We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.
Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality.
If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [email protected] . https://www.derby.gov.uk/signing-service/
The closing date for this vacancy is 22 September 2024 at midnight. Any application forms received after the closing date will not be accepted.
If you have been selected for interview you will hear from us prior to the interview date. Interviews will be held on 26 September 2024 at the Allenton Housing Office.
Hours: 37 hours a week
Contract type: Permanent
Location: City wide
Do you enjoy working in a busy, challenging but rewarding setting? Do you believe that a home is more than bricks and mortar? Do you understand that creating a home and maintaining it can require a little help from time to time? We do!
We are looking for an enthusiastic and dedicated individual to join our Housing Management team. The post holder will be working with a mixture of introductory and secure tenants and the duties include:
General tenancy and estate management, including estate and flat inspections, within a geographic area.
Low level tenancy enforcement and management of casework within a geographic area.
Dealing with progression of empty properties.
Arranging viewings and signing up new tenants.
Get involved with customer consultation.
Project work.
Making referrals to, and working with, partners and other organisations to resolve estate and tenancy management issues.
Safeguarding.
You will maintain a high-quality customer service focus in all aspects of the role ensuring that inspections are completed within the procedural time frames and that casework is managed and progressed efficiently. You will be able to work on your own or as part of a team in a fast paced environment. You will have excellent negotiation skills, be organised and motivated.
Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.
Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form
Remember to align your personal statement to the essential criteria in the Person Specification.
Job description
Person specification
Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.
We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.
We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.
Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality.
If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [email protected] . https://www.derby.gov.uk/signing-service/
The closing date for this vacancy is 22 September 2024 at midnight. Any application forms received after the closing date will not be accepted.
If you have been selected for interview you will hear from us prior to the interview date. Interviews will be held on 26 September 2024 at the Allenton Housing Office.