Engagement manager - Scotland

About us

The Chartered Institute of Housing (CIH) is the professional body supporting housing professionals to create a future in which everyone has a place to call home.

About you

If you’re looking for a varied and stimulating role where you can make a difference to people’s lives, then we have an exciting opportunity as we’re looking for a new colleague to join our fantastic member engagement team, supporting our work in Scotland.

As our membership engagement lead, you will

• Drive membership retention and growth across Scotland, supporting CIH’s corporate objectives.
• Build and maintain strong relationships with housing organisations and partners, ensuring CIH’s products and services are widely known and meet the needs of the sector.
• Collaborate with member groups and networks to identify and develop opportunities to enhance our services, including local events, webinars, and other engagement activities.
• Act as a key point of contact between CIH and its members in Scotland — sharing updates, gathering feedback, and championing member interests.

You’ll be a confident communicator and relationship-builder, passionate about delivering excellent service. Proactive and highly organised, you approach challenges with a positive, ‘can do’ attitude and thrive in a flexible, collaborative team environment.

How to apply

For an informal chat about the role please contact Jill Allcoat, Strategic Engagement Manager at jill.allcoat@cih.org or National Director for Scotland, Callum Chomczuk callum.chomczuk@cih.org

For details of how to apply please visit our careers page - Careers & Vacancies | Chartered Institute of Housing (CIH)

CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community. If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity.

The closing date for applications is 14 November at noon

Interviews are due to take place on Thursday 4th December or Monday 8th December on MS Teams

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.