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Job purposeLead on developing new approaches to implement the Mayor’s Housing and Land priorities alongside embedding changes to existing mechanisms to support the Mayor’s aims.&nbsp; Produce clear, accurate and timely senior level reports, options appraisals and recommendations to the senior management arising from negotiations with senior staff internally and externally to implement the Mayor’s housing and land priorities.&nbsp;&nbsp;Principal accountabilities<ul><li>Oversee the production of management reports for internal and external boards, working groups or stakeholders to manage and monitor programme budgets, forecasts and risk analysis against delivery.&nbsp;&nbsp;</li><li>Lead on the development of policy, programmes, bespoke analysis reports and processing tools to support the Mayor’s targets, through the advanced use of data analysis tools such as Report Server, JasperSoft, Excel and other data management systems and internal business systems related to housing and land.&nbsp;</li><li>Lead on the development of operational policy and guidance to provide clear and accurate information to the wider directorate and externally on new programme and policy implementation.&nbsp;</li><li>Carry out in-depth analysis of the housing and land data and information to enable effective management of current and new programmes in line with the housing and land priorities and to provide timely reponses to queries received via Freedom of Information Act requests, Mayoral Questions, Write-ons and general enquiries.&nbsp;&nbsp;</li><li>Lead on projects and working groups to negotiate with senior staff internally and externally to agree and develop new strategies to deliver the Mayor’s housing and land targets.&nbsp;&nbsp;</li><li>Provide strategic senior level leadership on all aspects of programme management of the Mayor’s housing and land priorities in line with current and future policy direction and targets.</li><li>Provide clear and effective options appraisals, risk analysis and recommendations to the senior management team to monitor programme delivery against the Mayor’s housing and land targets.&nbsp;&nbsp;</li><li>Ensure compliance with GLA performance approval processes and support area teams in obtaining all necessary investment approvals and provide leadership and direction to line managed staff.</li><li>Realise the benefits of London’s diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London’s communities</li><li>Realise the benefits of the GLA’s staff policies in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams</li></ul>Person specificationTechnical requirements/experience/qualifications<ul><li>Management level experience of leading on developing new approaches, procedures and policies, including the implementation of bespoke data management functions, to ensure delivery of targets for large investment programmes.&nbsp;&nbsp;</li><li>Advanced level, demonstrable experience in the use of data management tools such as JasperSoft, Business Objects, Excel or other equivalent analysis systems to develop accurate tailored reports for senior management and operational staff to achieve corporate targets.&nbsp;</li></ul>Behavioural competenciesProblem Solving… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.&nbsp;Level 3 indicators of effective performance<ul><li>Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding</li><li>Actively challenges the status quo to find new ways of doing things, looking for good practice</li><li>Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues</li><li>Initiates consultation on opportunities to improve work processes&nbsp;</li><li>Supports the organisation to implement innovative suggestions&nbsp;</li></ul>Research and Analysis… is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.Level 3 indicators of effective performance<ul><li>Expands networks to gain new information sources for research and policy</li><li>Identifies and implements methods to ensure intelligence is of a high quality</li><li>Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights</li><li>Tailors research investment in line with likely impact for Londoners and policy priorities</li><li>Retains a bigger picture view, ensuring research recommendations areappropriate and practical for the GLA and its stakeholders</li></ul>Planning and Organising… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.Level 2 indicators of effective performance<ul><li>Prioritises work in line with key team or project deliverables</li><li>Makes contingency plans to account for changing work priorities, deadlines</li><li>Identifies and consults with sponsors or stakeholders in planning work and milestones</li><li>Pays close attention to detail, ensuring team’s work is delivered to a high standard</li><li>Negotiates realistic timescales for work delivery, ensuring team deliverables can be met.</li></ul>Communicating and Influencing&nbsp;… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.Level 3 indicators of effective performance<ul><li>Encourages and supports teams in engaging in transparent and inclusive communication</li><li>Influences others and gains buy-in using compelling, well thought through arguments</li><li>Negotiates effectively to deliver GLA priorities</li><li>Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement</li><li>Advocates positively for the GLA both within and outside the organisation</li></ul>Strategic Thinking…is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action.Level 3 indicators of effective performance<ul><li>Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners</li><li>Consistently takes account of the wider implications of team’s actions for the GLA</li><li>Encourages self and others to think about organisation’s long term potential</li><li>Informs strategy development by identifying gaps in current delivery or evidence</li><li>Takes account of a wide range of public and partner needs to inform</li><li>Team work</li></ul>Additional Competency Framework Areas for the Role:&nbsp;Managing and Developing Performance… is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA’s objectives and statutory obligations.Level 2 indicators of effective performance<ul><li>Seeks opportunities to develop professional skills and knowledge and encourages team to do so.</li><li>Ensures own and others’ workloads are realistic and achievable</li><li>Provides staff with clear direction and objectives, ensuring they understand expectations&nbsp;</li><li>Recognises achievements and provides constructive feedback and guidance&nbsp;</li><li>Gives staff autonomy and confidence to perform well and to their potential</li></ul>Organisational Awareness… is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.&nbsp;Level 3 indicators of effective performance<ul><li>Uses understanding of differences between the GLA and its partners to improve working relationships</li><li>Helps others understand the GLA and the complex environment in which it operates</li><li>Translates changing political agendas into tangible actions</li><li>Considers the diverse needs of Londoners in formulating GLA objectives</li><li>Helps others understand how the media and external perceptions of the GLA influence work</li></ul>Reasonable adjustmentReasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.

Senior Programme Co-ordinator

Join Hillcrest Homes as our New Chief Executive – Lead, Innovate, InspireMore information can be found at&nbsp;<a href="http://www.aspenpeople.co.uk/hillcrest" target="_blank">www.aspenpeople.co.uk/hillcrest</a>Hillcrest Homes is excited to seek a visionary and accomplished individual to take the helm as our new Chief Executive.&nbsp; A distinguished leader in social housing across Scotland, Hillcrest has a rich history of providing high-quality, affordable homes, building and maintaining vibrant, sustainable communities and delivering high quality social care services.&nbsp;&nbsp;This is your opportunity to guide an organisation committed to helping people live better lives, fostering inclusivity, innovation, and excellence in everything we do.About the Role:As Chief Executive, you will steer Hillcrest into its next chapter, shaping strategic direction and delivering growth while ensuring robust financial stability and governance.&nbsp; You will report directly to the Governing Body and be supported by a talented Executive Leadership Team.You will oversee the organisation’s operations, from developing new and maintaining existing homes, expanding services to championing environmental sustainability through our ambitious Net Zero Strategy and enhancing the quality of lives of the people we support.Key Responsibilities:<ul><li>Shape and implement strategic direction and growth.</li><li>Provide strong leadership to your team and the wider business</li><li>Ensure financial stability and robust governance.</li><li>Cultivate a positive organisational culture valuing collaboration, diversity, and continuous improvement.</li><li>Develop and align comprehensive business plans with our mission.</li><li>Engage with stakeholders, including tenants, government officials, and regulatory bodies.</li><li>Advocate for Hillcrest’s vision and build impactful partnerships.</li></ul>About You:The ideal candidate will bring substantial experience operating at a senior level within complex organisations. Your financial acumen and governance expertise will be complemented by a proven ability to foster partnerships, deliver results, and establish a customer-focused performance culture. Adept at communication, with strong influencing skills and the ability to lead and motivate high-performing teams.&nbsp; You will be a champion of equality, diversity, and inclusion. Familiarity with Scotland’s housing and support sector and its regulatory framework will be advantageous.This is more than a leadership role, it is a chance to leave a legacy, driving innovation and sustainability in social housing while empowering communities to thrive. If you are ready to lead an organisation with a proud history and an exciting future, we want to hear from you.What We Offer:<ul><li>42 days annual leave per year inclusive of Public Holidays&nbsp;</li><li>Choice of pensions schemes - auto enrolment with NOW Pensions employee contributes 5%, employer contributes 3% or The Pension Trust Pensions scheme where both employee and employer contributions are 8.5%</li><li>Hybrid working opportunity</li><li>35.25 hours per week</li><li>Free health plan scheme with the ability to upgrade</li><li>Death in Service benefit - 3 x salary</li><li>Cycle to Work Scheme</li><li>Tech Scheme</li></ul>Apply now to shape the future of Hillcrest Homes and make a lasting difference to the lives of those we serve.More information, including how to apply, can be found at&nbsp;<a href="http://www.aspenpeople.co.uk/hillcrest" target="_blank">www.aspenpeople.co.uk/hillcrest</a>For a confidential discussion about the opportunity, please contact Nigel Fortnum or David Currie at Aspen People on 0141 212 7555.&nbsp;Closing date for applications: Monday 10th February 2024&nbsp;

Chief Executive

Location: South London Salary: Circa £52,000 per annum Working Arrangement: Hybrid working availableMarks Consulting Partners are pleased to advertise an excellent opportunity on behalf of one of our esteemed clients for a Housing Manager. This is a leadership role, ideal for an experienced professional passionate about delivering exceptional housing services and driving positive change within communities.Key Responsibilities<ul><li>Leadership and Management:<ul><li>Lead and manage a team of housing officers and support staff, ensuring high-quality service delivery.</li><li>Provide direction, mentoring, and performance management to ensure team objectives are met.</li></ul></li><li>Strategic Planning:<ul><li>Develop and implement housing strategies to meet organizational goals and resident needs.</li><li>Monitor and evaluate the effectiveness of policies and procedures, recommending improvements where necessary.</li></ul></li><li>Tenancy and Estate Management:<ul><li>Oversee tenancy management, ensuring compliance with housing law, tenancy agreements, and best practices.</li><li>Ensure the timely resolution of complex tenancy issues, including disputes, antisocial behaviour, and breaches.</li></ul></li><li>Customer Service:<ul><li>Champion a customer-focused approach, ensuring tenants receive excellent support and guidance.</li><li>Act as an escalation point for complex resident queries and complaints.</li></ul></li><li>Financial Oversight:<ul><li>Manage budgets effectively, ensuring resources are allocated efficiently.</li><li>Oversee rent collection processes and ensure strategies are in place to minimize arrears.</li></ul></li><li>Partnership Working:<ul><li>Build strong relationships with external stakeholders, including local authorities, contractors, and community groups.</li><li>Represent the organization at meetings, forums, and events.</li></ul></li><li>Health, Safety, and Compliance:<ul><li>Ensure all properties comply with health and safety standards, including fire safety and maintenance requirements.</li><li>Maintain up-to-date knowledge of housing legislation and ensure the organization’s compliance.</li></ul></li></ul>About YouWe are seeking a candidate who is:<ul><li>Experienced in housing management or a related field, ideally in a leadership role.</li><li>Knowledgeable in housing law, tenancy management, and welfare benefits.</li><li>Skilled in managing and motivating teams to deliver high-quality services.</li><li>Proficient in financial management, including budgeting and rent collection.</li><li>A strong communicator with the ability to build relationships with diverse stakeholders.</li><li>Flexible and adaptable, with a solution-focused approach.</li></ul>What We Offer<ul><li>Competitive salary of circa £52,000 per annum.</li><li>Hybrid working arrangements to support work-life balance.</li><li>Opportunities for professional growth and development.</li><li>A supportive and inclusive workplace culture.</li></ul>How to ApplyIf you are an experienced and dynamic housing professional looking for your next challenge, we would love to hear from you. Please click ‘Apply Now’ to submit your CV along with a brief statement about why you’re the perfect fit for this role.

Housing Manager

Permanent – Full Time – 37.5 HoursWe have an exciting opportunity for a Divisional Head of Social Impact to join and support our growing business.&nbsp; This is a national role, ideally based in our London or Tamworth office but with flexible working.Reporting to the Divisional Regeneration and Partnerships Director you will increase our social and environmental impacts on our projects and ensure the business becomes known as a market leader in this sector.Social value is at the heart of all our existing and new partnerships, and this is an excellent opportunity for someone to engage with our stakeholders, develop new relationships and be our ambassador externally promoting what we do.We are seeking previous hands-on experience in managing and reporting social value in a business of similar size and previous experience in the housing sector would be beneficial. Familiarity with data collection and impact reporting via a Social Value portal or similar is preferred.You will have excellent communication skills, able to competently front presentations and meetings with key stakeholders and be able to demonstrate a wealth of experience in managing Social Value programmes or initiatives.Benefits<ul><li>Bonus entitlement based on business targets</li><li>Holidays - 26 days</li><li>Life Assurance</li><li>Pension</li><li>Private medical insurance</li><li>Employee assistance programme</li><li>Sharesave scheme</li><li>Ability to purchase additional holiday</li><li>Access to discount portal</li><li>Cycle to Work scheme and the Lovell Way to EV</li><li>Digital GP</li></ul>As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.We are committed to creating places for everyone – and that is in the mixed communities we develop, but also ensuring Lovell is a genuinely inclusive place to work.&nbsp; Developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.

Divisional Head of Social Impact

We have a new vacancy for 3 x Building Safety Officers to work for a large housing provider based in NW London. This is a permanent role paying £45,850 per annum.Role Purpose* Assist management to ensure the organisation fulfils its obligation to be compliant with the Regulatory Reform (fire Safety) Order 2005, Fire Safety Order Act 2021, Building Safety Act 2022, and any future relevant legislation * Ensure that buildings and the organisation are compliant with the individual Building Safety Cases and other relevant legislation * Undertake fire and building safety related compliance inspections and testing of equipment across the portfolio including the validating the accuracy of FRA actions * Report and analyse the compliance of FRA actions and support the delivery of initiatives to improve and maintain compliance.Key Responsibilities and Accountabilities1 Assist in the management and development of the processes relating to Landlords Statutory Compliance to comply with the Regulatory Reform (Fire Safety) Order 2005, Fire Safety Order 2020 and Building Safety Bill 2020. 2 Assist in the design and manage Building Safety Cases for the SNG portfolio. Ensure that buildings are and remain compliant with their Building Safety Cases. 3 Assist with establishing and maintaining scheme specific lines of communication with residents so that all queries can be dealt with in a timely fashion and ensure that resident engagement is effective. 4 Ensure that general compliance is maintained throughout the communal areas and dwellings for each block; this includes but is not limited to fire safety, gas safety, electrical safety and water hygiene. Work closely with Compliance Managers to ensure contractors are following contractual processes and assist with the escalation process to gain access to complete the checks e.g. legal action, cold calling, etc. 5 Carry out inspections of FRA recommendations to verify the accuracy and confirm the best way to proceed with mitigation. Identify where value for money can be achieved from the specification. 6 Complete periodic inspections of communal areas of high-rise buildings to check cleaning standards are maintained, possessions in communal areas, inspection the functionality and performance of fire doors, raise and manage repairs through to completion. 7 Assist with contract management of contractors undertaking works to implement FRA recommendations, e.g. pre and post inspections of works, support with reporting of FRA action compliance and drive initiatives to improve compliance. 8 Responsible for undertaking tests on fire safety equipment in accordance to British standards to ensure the company fulfils its obligations. Accurate records of tests must be maintained to an auditable standard. 9 Assist with the delivery of training to staff, contractors and residents (where needed) regarding fire and building safety matters.Person SpecificationEducation* Degree level or relevant industry experienceKnowledge and Skills required* Knowledge of Legislation and Regulations relating to building safety and services. E * Knowledge of Mechanical and Electrical systems, equipment and compliance. D * Knowledge of Buildings and their internal and external components. E * Knowledge of H&amp;S legislation and statutory requirements. D * Service improvement planning and problem-solving skills. E * Negotiating and influencing Skills with the ability to deal with stakeholders and partners. E * Ability to produce reports, analyse data and present findings. * Ability to meet deadlines and plan and deliver a range of different activities. E * Ability to validate information and demonstrate attention to detail. E * Excellent verbal communication skills and the ability to adapt this approach for different audiences. E * Excellent written communication skills sufficient to write straightforward reports, letters and emails. E * Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. E * Competent on core Microsoft Office packages. EExperience Required* Experience of working within a building services environment. E * Experience of writing detailed reports. E * Experience of using a wide variety of IT systems. EAdditional Information* Driving license and access to own vehicle preferable due to location of sites. * A Basic DBS check will be carried out if placed in this role. * Successful candidate will be required to attend the Wembley office and/or be on site 3-4 times a week.

Building Safety Officers

Location: London Salary: £35,000 per annum Working Arrangement: Hybrid working availableKey Responsibilities<ul><li>The main purpose of the role is to undertake a range of income collection duties relating to rent and service charge income; to provide a coordinated, flexible, and effective income collection service.</li><li>You will be responsible for achieving and maintaining lowest possible levels of current rent and former tenancy arrears and ensure we maximise income recovery. You will be guided by the Income Manager and work with the housing management team to ensure delivery of the arrears' targets.</li></ul>About You<ul><li>Understanding of the legal framework for housing and Pre-action Protocols.&nbsp;</li><li>Demonstrable knowledge and understanding of welfare benefits, specifically Universal Credit and Housing Benefits.&nbsp;</li><li>Minimum of 2 years’ experience working in rent income collection for a housing association or local authority.</li></ul>What We Offer<ul><li>Flexible hybrid working arrangements.</li><li>A supportive and collaborative work environment.</li><li>Opportunities for professional development and career progression.</li></ul>How to ApplyIf you are passionate about making a difference in the housing sector, we would love to hear from you. Please click ‘Apply Now’ to submit your CV along with a brief statement about why you’re the perfect fit for this role.

Income Officer

Salary: £40-£45kLocation: Hybrid with office working in BirminghamClosing Date: Monday 3rd February at 5pm<h2>Background</h2>This is an opportunity to join a thriving business which is driven by the desire to see organisations performing and operating at their best. We are a leading multidisciplinary management and technical consultancy offering a wide range of services to housing associations, local authorities, Government bodies and the charitable sector.<h2>Role purpose</h2>As a growing consultancy business, working predominantly in the social housing sector, we are looking for a highly organised and results-driven Bid and Knowledge Manager who will help us to secure new and repeat work with our clients through tenders and proposals. This role is a crucial one in the business and needs someone who has prior experience of bid co-ordination and project management.&nbsp;The successful candidate will work with the senior team to identify and then submit bids of the highest quality. In addition to this, we are looking for someone who will develop and maintain a library of key information that we use to help us with bids such as case studies, CVs, standard question responses etc. We need someone who has excellent written skills plus an eye for detail and is process driven. You will need to foster good working relationships with colleagues and adhere to strict deadlines.&nbsp;This role also requires good IT and administrative skills to help you work efficiently and effectively.We know that winning bids is a team effort so we will support you to learn about the business and feel confident in your role. ARK’s strength lies in our people and we are keen to help our team learn, develop and progress wherever possible.We are an inclusive employer and our aim is to have a team that reflects the diversity of the communities in which we work. If you read this job description and meet most of the criteria, then we would love to hear from you.<h2>To apply</h2>If this opportunity to join and grow with an established consultancy appeals to you, please click below and attach your CV with a one-page covering letter.You can read the full job description here:&nbsp;<a href="https://www.arkconsultancy.co.uk/wp-content/uploads/2025/01/Recruitment-Pack-Bid-and-Knowledge-Manager.pdf" target="_blank">https://www.arkconsultancy.co.uk/wp-content/uploads/2025/01/Recruitment-Pack-Bid-and-Knowledge-Manager.pdf</a>The closing date for applications is&nbsp;5pm on Monday 3rd February 2025.

7 Housing / Neighbourhood management Jobs