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An opportunity has arisen within The Housing Services Team for a Regulatory Compliance Manager.Are you looking for a role that will actively invest in your professional development?Are you looking for a role with variety, where you can be relied on for your expertise and experience?Do you have experience of managing a team in a fast-paced environment?Operational Duties &amp; Accountabilities- As part of the Housing management team, you will support the Head of Service in the success of the Compliance Team, creating excellent partnerships, leading a knowledgeable and customer focused team.- We need an enthusiastic, driven individual to manage the Compliance Team in line with current regulations and council policy, &nbsp;delivering &nbsp;responsive, cyclical, and planned maintenance programs including gas, electric, fire, &nbsp;asbestos, water hygiene and lifts.- Ensure that all homes and common areas within the local authority's housing service, which manages 5000 homes, are compliant with the Regulator of Social Housing's Safety and Quality Standard and all relevant legislation and regulations related to health and safety.- You will formulate and execute comprehensive strategies, policy and processes to ensure the effective management of compliance and lead on initiatives to continuously improve service delivery, enhance operational efficiency, and adopt best practices in compliance and technical services.- Lead and manage a team of compliance professionals, fostering a culture of compliance and continuous improvement within the team, provide guidance, support, and professional development opportunities for team members. Identify and address any resource gaps and allocate resources effectively to meet service delivery targets.- Assist with procuring new compliance contracts and be responsible for the compliance expenditure, budgets providing regular financial and data reports to senior management.- Oversee the effective management of contracts, KPI’s and departmental objectives.Closing date for applications:&nbsp;09:00am on Monday 23rd June&nbsp;2025Interview date:&nbsp;Week Commencing Monday 30th June&nbsp;2025

Regulatory Compliance Manager

Are you passionate about helping people?Are you able to lead a team, helping them to achieve success in the field of homelessness prevention?Welwyn Hatfield Borough Council is investing in homelessness services and is looking for someone to lead the expanding team of Housing Options. You will be one of two Housing Options Team Leaders for the Housing Options team and a member of the Housing Needs management team with operational responsibility for both the day-to-day service and the out-of-hours homelessness service.You will be in a key role, working with the Housing Options Manager to develop the service in a way which promotes and prioritises the prevention of homelessness whilst also ensuring that there are resources in place for the relief of homelessness when prevention is not possible.With line management responsibilities for up to eight officers, you will ensure consistency in decision-making whilst also providing advice and guidance to help develop and strengthen team members’ own decision-making skills.You will be responsible for maintaining and updating the key homelessness prevention pathways, working with partners and colleagues to ensure the Council has the necessary housing options for successful, sustainable outcomes.As the primary point of contact for colleagues and partners in the day-to-day operation of the service, you will enable the swift resolution of cases that require a quick response and help colleagues without specialist knowledge.You will demonstrate your ability to deal with emotionally challenging cases in difficult situations, dealing with cases that require escalation from members of the Housing Options team and identifying outcomes in complex cases.We are looking for someone with:<ul><li>An interest in providing high-quality public services to the local community</li><li>Experience of working in housing options and homelessness, making detailed homelessness decisions and providing detailed housing advice</li><li>The ability to negotiate with others and find solutions to complicated situations</li><li>High levels of ability working with IT systems and confidence in using Microsoft software</li><li>Excellent communication and interpersonal skills</li><li>The ability to manage the effective operation of Welwyn Hatfield Borough Council’s Housing Options service</li></ul>Contract:&nbsp;1 x permanent role (PO1769), 1 x 12-month fixed-term role (PO1615).Hours:&nbsp;37 hours per week (hybrid working).Salary:&nbsp;Starting at £40,689 per annum with potential progression to £43,690 per annum on achieving the designated skills and experience.Our ValuesOur values are important to us, and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.If you are passionate about helping people and assisting those in housing need, and if you also thrive under pressure and enjoy team working, we want to hear from you.For further information and to apply, please visit our website via the Apply button.Closing date: 6 July 2025.Assessment date: 14 July 2025.Interview date: 18 July 2025.

Housing Options Team Leader

Do you have a passion for identifying potential risks before they become issues and ensuring robust assurance frameworks are in place to support strategic decision-making?Are you ready to lead and enhance risk management practices in a dynamic organisation, driving a culture of accountability, compliance, and continuous improvement?We’re looking for a dynamic Risk and Assurance Manager who thrives on making Everyday Better.Someone who can turn complex risks into clear opportunities and ensure our services are safe, reliable, and future-ready.Location: Agile working with commute to Grimsby/ Boston offices required on an adhoc, occasional basis.Salary: £55,924Contract: PermanentHours: Monday- Friday, 37 hours per week,&nbsp;What is Lincolnshire Housing partnership like to work for?We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.It’s an exciting time to join LHP! With the recent approval of our ambitious ‘Everyday Better’ transformation programme by our Board and Executive Team, we’re expanding our team.Check out our&nbsp;<a href="https://www.youtube.com/playlist?list=PLeNgL4QX0xCP1T-wBnSh2_Sz66216EK35" target="_blank">Youtube&nbsp;</a>channel to hear some stories of what it's like to work here!&nbsp;What benefits will I get from working for Lincolnshire Housing Partnership?&nbsp;<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Discounted Shopping Vouchers through Westfield Health</li><li>Opportunities to learn new skills and knowledge through our fantastic corporate training programme</li><li>A superb employer salary sacrifice pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li><li>Career Development &amp; Encouragement&nbsp;</li></ul>What could a typical week look like as our Risk &amp; Assurance Manager?Working at LHP offers variety, challenge and the chance to make a real difference - but it’s not always easy, you’ll have a fantastic team around you as support and to celebrate your team success.A typical week could look like:Risk &amp; Assurance<ul><li>Develop, implement, and maintain LHP’s risk management and assurance framework in line with the Three Lines of Defence model.</li><li>Ensure risks are identified, evaluated, and mitigated, and that appropriate escalation processes are in place.</li><li>Embed risk management practices across all service areas and support teams to integrate risk thinking into day-to-day decision-making.</li><li>Strengthen Board and Executive oversight through clear, consistent, and timely reporting—linking risk to strategic outcomes, financial triggers, and regulatory expectations.</li><li>Support delivery of internal assurance program consisting of deep dives and internal control testing&nbsp;</li></ul>Internal Audit Oversight<ul><li>Lead the delivery of the annual internal audit programmes, ensuring reviews are well-planned, insightful, and deliver tangible improvements.</li><li>Act as the primary liaison with internal auditors, supporting the business to respond proactively to findings and drive continuous improvement.</li><li>Track and report on audit recommendations, ensuring timely closure and embedding of learning across the organisation.&nbsp;</li></ul>Insurance Management<ul><li>Act as primary liaison with the Account Manager</li><li>Maintain fit-for-purpose insurance arrangements that protect LHP’s colleagues, property, and assets,</li><li>Oversee the end-to-end claims management process, ensuring effective reporting, investigation, and resolution.</li><li>Provide specialist advice on emerging risks and insurance requirements aligned to service change and legal obligations.</li></ul>For a full list of responsibilities please download the job descriptionWhat Skills, Abilities, Knowledge and Experience will I need as a Risk &amp; Assurance Manager?<ul><li>Proven experience in a management role, successfully leading and motivating multi-disciplinary teams</li><li>Significant experience in delivering risk and assurance frameworks across complex organisations.</li><li>Strong track record of leading internal audit programmes and delivering practical improvements from findings.</li><li>Experience of reporting to senior leadership and Boards, including developing and presenting high-quality assurance reports.</li><li>Experience of Insurance </li><li>Excellent organisational skills.</li><li>Experience of working in regulated environments, with a clear understanding of accountability, transparency, and compliance expectations.</li><li>Ability to interpret regulations and guidance and translate into operating practice.</li><li>Excellent understanding of IT systems and an ability to manage data integrity and data quality</li><li>Experience managing insurance portfolios and/or fleet operations</li><li>Background of working in regulated environments</li></ul>&nbsp;How to ApplyPlease attach your most recent CV along with a supporting statement outlining the experience and skills that make you a strong candidate for the role for the Risk &amp; Assurance Manager role.Please get your application in quickly as we may close the campaign early if we receive sufficient strong candidates.&nbsp;Finally some key InformationAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory References

Risk & Assurance Manager

Are you an experienced and tenacious Housing Management professional? An expert at planning and executing transformations? Have a passion for promoting a culture of continuous improvement?If yes, we would love to hear from you!We are recruiting for a new Head of Housing Management to join us on a full-time, 12 month fixed term basis. This role will be home based with regular travel across England, Wales and Northern Ireland. Team Meetings will be held in Peterborough or Birmingham. &nbsp;Mencap delivers Housing Management services to approximately 750 tenants in 250 properties across England, Wales and Northern Ireland. Following an external review of the Housing Management Function, we are looking for an individual to drive a transformation project, with experience of process improvement and delivering high quality services to our tenants.In this role you will:<ul><li>Lead and transform the housing function at Mencap, ensuring compliance with regulations.</li><li>Plan and deliver the transformation – defining and delivering financial and non-financial vision, objectives and impact.</li><li>Review current processes and policies to identify gaps and process improvements.</li><li>Collaborate with other departments and senior leaders.</li><li>Develop and implement strategic plans to improve service delivery and expand the services.</li></ul>You will have:<ul><li>Experience in a ‘Head of’ role within a Local Authority or Social Housing environment.</li><li>Leadership experience in housing management within a large and complex organisation.</li><li>Strong knowledge of housing legislation, tenancy management and social housing regulations.</li><li>Ability to analyse performance data and implement strategic decisions.</li><li>A track record of planning and delivering Housing Management transformation projects from concept to delivery.</li><li>Exceptional leadership and communication skills with the ability to motivate teams and drive service improvements.</li><li>Chartered Institute of Housing Professional Qualification Level 5 or equivalent (desirable).</li></ul>*In depth details can be found on the attached Job Description.If this position sounds like you then please&nbsp;apply now&nbsp;by uploading an up to date CV and a cover letter that outlines why you would be the perfect person for the job.We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.*Please note*&nbsp;The application closing date for the role will be on 29th June. First stage interviews will be held via TEAMS on the 8th&nbsp;June with second stage interviews to follow shortly after.Job # 33914At Mencap, we’re excited to receive your application! We reserve the right to&nbsp;close this advert earlier than planned&nbsp;if we receive a high volume of applications, therefore we encourage you to apply as soon as possible.

Head of Housing

Location: South London – Brixton / Oval&nbsp;A Chartered Institute of Housing qualified professional to lead the strategic development and tactical delivery of our comprehensive housing management service to tenants and leaseholders.About UsEstablished over 25 years ago, Cowley Resident Management Organisation (RMO) runs a mixed tenure estate of 560 properties in South London. We are a thriving and culturally diverse community that encourages resident participation and helps staff and residents to work together to make Cowley a better place to live.&nbsp;It’s a friendly place to work – with a committed team who enjoy seeing the difference they can make to people living in a local community, including vulnerable and older residents.About the roleYou will be a pivotal point of contact between our tenants and internal teams, working alongside colleagues to manage our portfolio of properties and take full responsibility for all aspects of planning, resident engagement and the upholding tenancy terms and conditions. This includes responsibility for letting empty properties and the recovery of arrears.&nbsp;&nbsp;It will be important to build effective relationships with all teams in Cowley to ensure we provide a joined-up housing service.&nbsp; You will work with your team to managing anti-social behaviour cases and positively contribute to our community development and engagement agenda.You will be tasked with producing and delivering a service plan for the organisation with clear targets and performance indicators, as well as developing a strategy for managing anti-social behaviour.&nbsp;About you&nbsp;<ul><li>Comprehensive knowledge of housing management and a recognised qualification issued by the CIH. </li><li>Experience gained in a senior leadership role in a social housing setting</li><li>Knowledge of issues affecting the provision of a customer focused service to a diverse community and key issues concerning local government and social housing</li><li>Knowledge of tenancy conditions and arrears recovery procedures</li><li>Able to lead and chair meetings with multiple stakeholder audiences, including preparation of agendas, schedules and supporting documentation</li><li>Ability to manipulate data and numbers to create reports, updates, schedules and budget documents.</li><li>Effective oral communication, with ability to convey information in a clear, concise manner, leading, coaching and developing the team around you.</li></ul>For more information about us please visit https:&nbsp;<a href="http://www.cowleyrmo.co.uk/" target="_blank">www.cowleyrmo.co.uk</a>To apply, please email&nbsp;<a href="mailto:cowley@wdad.co.uk" target="_blank">cowley@wdad.co.uk</a> and we will send you a full job description and further details on how to apply. Please quote CRMOHSM on all correspondence.&nbsp;For a confidential conversation about this role please email&nbsp;<a href="mailto:aayoola@lambeth.gov.uk" target="_blank">aayoola@lambeth.gov.uk</a>&nbsp;(NB - please do NOT send applications to this address)Closing date: 4th July 2025Short listing: 11th July 2025Interviews: 17th &amp; 18th July 2025Up to £52k may be available for an exceptional candidate

Housing Services Manager

£35,340 - £39,268 per annum (dependent on experience) plus Essential Car User AllowanceFull-time – 35 hours per weekSouth East London - HybridHexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across South East London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.&nbsp;Are you looking to utilise your excellent customer service and communication skills to provide our residents with a great service? If so, this could be the role for you. We are looking for a Neighbourhood Officer to join our dynamic Housing Team to provide a comprehensive neighbourhood management service to a patch of circa 550 homes across our boroughs of operation.&nbsp; &nbsp;Our ideal candidate will have:<ul><li>A proven background of working in a front-line customer service environment – preferably in the housing sector.</li><li>A commitment to excellent standards of customer care.</li><li>Good IT and numeracy skills. </li><li>Excellent verbal and written communication skills.</li><li>Excellent organisational skills – ability to manage a busy workload and meet deadlines/targets.</li><li>An understanding of issues relating to diversity (e.g. mental health, neurodiversity, other vulnerabilities) and a commitment to equal opportunities.</li><li>A full driving licence and access to a vehicle.</li></ul>We are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live inWe are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.&nbsp; We will offer you training and supervision to help you achieve your full potential, and an excellent package including essential car user allowance, pension scheme, flexible hybrid working, and 26 days annual leave.For further details and how to apply, please visit our website at&nbsp;<a href="http://www.hexagon.org.uk/careers" target="_blank">www.hexagon.org.uk/careers</a>&nbsp; &nbsp;No agencies. Previous applicants need not apply.Closing date: Sunday 22 June 2025.Interviews will take place on Wednesday 2 July 2025.&nbsp;We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.Accessibility and AdjustmentsWe are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>&nbsp;Confirmation of appointment to this post will be subject to the successful candidate obtaining an acceptable disclosure from the Disclosure &amp; Barring Service. Details on the DBS can be found at&nbsp;<a href="http://www.gov.uk/disclosure-barring-service-check" target="_blank">www.gov.uk/disclosure-barring-service-check</a>

Neighbourhood Officer

Salary £35,081 to £52,595 p.a. (dependent on experience) plus essential car user allowance and flexible workingFull-time (36 hours flexible)We are looking for two officers to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team and you will be responsible for the licensing of houses in multiple occupation as well as undertaking programmed and reactive inspections including compliance visits to rented properties in addition to the investigation of complaints about housing conditions.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp;You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date: 30 June 2025 (Noon)Interviews: week commencing 14 July 2025Previous applicants need not apply.To apply please use the ‘apply online’ at the bottom of the page.CVs can only be accepted in support of a completed application form.&nbsp;Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.All shortlisted applicants will be contacted via email after the closing date.&nbsp;Working towards equal opportunitiesStrictly No Agencies

Housing Standards Officer or Senior Housing Standards Officer

An opportunity has arisen within The Housing Services Team for a Fire Safety Manager on an 18-month Fixed Term ContractDo you have contract management experience, working on multiple projects and programmes at the same time?Are you looking for a role with variety, where you can be relied on for your expertise and experience?Do you have experience, knowledge, and a formal fire safety qualification?Operational Duties &amp; AccountabilitiesYou will&nbsp;support the Regulatory Compliance Manager in the success of Fire Compliance creating excellent partnerships, lead the fire compliance strategy and provide professional technical support expertise in fire safety.- We need an enthusiastic, driven individual to manage the Fire Compliance in line with current regulations and council policy, &nbsp;delivering &nbsp;responsive, cyclical, and planned maintenance.- Ensure that all homes and common areas meet required regulatory standards and internal policies adhered to, ensuring the safety of our tenants and members of the public, through the planning control and delivery of periodic testing, servicing, maintenance, and upgrade programmes of work- You will be responsible for all aspects of contract management and administration including day to day oversight of work in progress, managing the relevant compliance contracts appropriately, meeting regularly with contractors to ensure they complete works to a high quality and deliver a cost-effective service, on time, including full budgetary oversight.- Line Manage the Compliance Officer (Fire) &nbsp;to oversee contract administration or work orders for cyclical inspections and remedial or upgrade works. Supporting them to lead on the FRA’s,&nbsp; Fire Door Inspections and communal fire safety works, and complete actions as required.- Identify and document both current and potential strategic and operational fire risks, review fire strategies, policies and processes to reduce, or eliminate risks and contribute to the service development plan providing innovative solutions to continually improve our services- Plan and manage project works that arise from Fire Risk Assessments including fire door replacements programmes and compartmental projects both in Senior Living Scheme, communal areas and general housing stock.This role is a Fixed Term contract for 18 months.Closing date for applications:&nbsp;09:00am on Monday 23rd June 2025.Interview date:&nbsp;Tuesday 1st July 2025.

Fire Safety Manager

Job title:&nbsp;Digital officerBand: 6Salary: £23,361 - £27,090&nbsp;Location/base: Hybrid - Home/CIH officeHours: 28 hours per weekAbout us The Chartered Institute of Housing (CIH) is the professional body supporting housing professionals to create a future in which everyone has a place to call home.About you Do you have a passion for websites, digital content, and using data to drive better online experiences? We're looking for a skilled and proactive digital officer to help us deliver engaging digital journeys that raise awareness, support our members, and drive action.Reporting into the digital manager, you’ll play a key role in managing our website, supporting digital campaigns, and using analytics to optimise performance.From updating web content, improving SEO to shaping digital user journeys and supporting the marketing team in email and paid campaigns, you'll make sure our digital presence is clear, consistent and effective.This role is perfect for someone looking to build a career in digital marketing — whether you’re a recent graduate or someone with a strong foundation of digital skills seeking your first step into the sector. You’ll be collaborative, detail-focused, and ready to make a meaningful impact across a range of digital channels.&nbsp;How to applyFor an informal chat about this role, please&nbsp;contact Dave Moores, via email at&nbsp;<a href="mailto:dave.moores@cih.org" target="_blank">dave.moores@cih.org</a>.For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;Closing date for applications: Sunday 22 June 2025Interviews due to take place: w/c 30th June 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Digital officer

Location: Salford, Greater Manchester (Hybrid working – at least 2 days a week in the office, with high levels of flexibility to be in the office more when required)Salary: CompetitiveAbout Salix HomesAt Salix Homes, we are not just about providing homes, we are about creating communities. As we celebrate our 10-year anniversary, we are proud of our journey as a not-for-profit housing association managing over 8,000 homes across Salford. Our commitment to quality and customer satisfaction has earned us a C1 grading under the new Consumer Standards, a mark of excellence that reflects our dedication to safe, high-quality homes and responsive services.We are growing, we are innovating, and it is an exciting time to join us.We’re looking for an Executive Director of Customer and Landlord Services to join our Executive Management Team and help lead this next chapter.&nbsp;In this role, you will play a key part in ensuring we continue to deliver exceptional services while embracing new challenges and opportunities.Key responsibilities will include:&nbsp;<ul><li>Lead our customer and landlord services, including housing management, planned and reactive maintenance, and customer safety.</li><li>Ensure compliance with the Regulator of Housing Consumer Standards and the Regulator of Building Safety.</li><li>Drive continuous improvement through innovation, communication, and people development.</li><li>Lead and inspire teams to create a culture of trust, inclusivity, and excellence.</li><li>Work with stakeholders and partners to develop and deliver our Corporate Plan and meet the evolving needs of our communities.&nbsp;</li></ul>Who we’re looking for&nbsp;We are looking for a leader who genuinely cares about making a difference, someone with solid experience at Director level in housing who truly understands what it means to put customers first. You will be someone who embodies our values of being trustworthy, successful, and inclusive. You aim for excellence and embrace change with enthusiasm.Why Join UsAt Salix Homes, we invest in our people.&nbsp;Benefits include:<ul><li>Up to 34 days annual leave (plus bank holidays), increasing with length of service </li><li>Enhanced family leave, including maternity, paternity, adoption and shared parental leave.</li><li>Special leave options, like time off for emergencies, dependents or compassionate reasons.</li><li>Generous company pension scheme – Aviva. Salix Homes will contribute 1.5 times employees' contribution amount up to 9%. For example, if an employee put in 6%, Salix Homes would put in 9% giving a total contribution of 15%.</li><li>Life Assurance - Employees can nominate someone to receive 3 times their annual salary if they die while employed by Salix Homes.</li><li>Reward and Recognition – Salix Homes like to recognise employees who make a difference through:<ul><li>staff awards</li><li>manager perks and financial rewards</li><li>our online Be Salix recognition platform</li></ul></li><li>Employee Development - Salix Homes want to develop their people and have career and personal development opportunities available to employees:<ul><li>coaching</li><li>sponsored study</li><li>accredited professional development</li><li>apprenticeship opportunities</li></ul></li><li>Health Cash Plan - Healthshield to provide a health cash plan for all Salix Homes employees. The scheme helps with the cost of health care such as dental check-ups / fillings / physiotherapy / eye tests / prescription glasses.</li><li>Healthshield Perks - Get access to over 4,000 exclusive member offers available to employees and their families.</li><li>Cycle to Work Scheme – Salix Homes Ride to Work scheme, provided by Evans Cycles is a great way of buying a bike at a discount and paying for it over a year.</li><li>Discount Gym Membership - Salix Homes have a special deal with Salford City Council that lets employees use their gyms at a discount. Salix Homes Healthshield Perks also gives discounts on joining other gyms.</li></ul>Ready to join us? Apply NowFor more information please visit:&nbsp;<a href="https://www.salixhomes.co.uk/emt-recruitment/" target="_blank">https://www.salixhomes.co.uk/emt-recruitment/</a>For a confidential discussion, please contact our consultant at Penna:Bruna Varante on 07858 306725 or email:&nbsp;<a href="mailto:bruna.varante@penna.com" target="_blank">bruna.varante@penna.com</a>Tom Niven on 07860 657044 or email:&nbsp;<a href="mailto:tom.niven@penna.com" target="_blank">tom.niven@penna.com</a>Rachael Morris on 07840 711217 or email:&nbsp;<a href="mailto:rachael.morris@penna.com" target="_blank">rachael.morris@penna.com</a>Recruitment schedule4 July 2025: First round of interviews15 July 2025: Final interviews and on-site recruitment dayThe closing date for applications is Sunday 29 June 2025.*Salix Homes is an Equal Opportunities Employer. We welcome applications from all sections of the community.

Executive Director of Customer and Landlord Services

Job title:&nbsp;Quality assurance officerBand:&nbsp;5Salary:&nbsp;£34,608 - £36,508Location/base:&nbsp;Hybrid - Home/CIH officeHours:&nbsp;35 hours per weekAbout usThe Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is to support housing professionals to create a future where everyone has a place to call home.About youAs we continue to develop and grow our outstanding qualifications offer, we’re looking for a dedicated quality assurance officer to join our education team.&nbsp;You will play a pivotal role within our education team, supporting the quality assurance function. Your expertise will be vital in enabling us to grow our qualifications and maintain our leadership position in housing education across the UK.You’ll help to drive our education offer forward at this crucial time for apprenticeships and housing qualifications. You will manage teams of external assessment personnel, providing training and support to help them carry out their roles. We’re looking for someone who can take a strong lead in ensuring regulatory conditions are enforced and maintained across our network of external providers.Collaboration is at the heart of what we do, so you’ll work closely with colleagues across the education team.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;For an informal chat about this role, please contact Hayley Lovegrove, quality assurance manager on&nbsp;<a href="mailto:hayley.lovegrove@cih.org" target="_blank">hayley.lovegrove@cih.org</a>&nbsp;For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CEmily.Thurlow%40cih.org%7Cabdb9c8dff6746137c4408dd99d2a1b3%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638835852538928397%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=iU9ruscZdZvUQ1cYizUe%2FN6FYHo%2FUNSkiFcIMHATwO4%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.Closing date for applications:&nbsp;Sunday 22 June 2025Interviews due to take place:&nbsp;Monday 30 June 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

11 Housing / Neighbourhood management Jobs