Housing Jobs
Search

Estates Coordinator

companyEvri
locationMorley, UK
PublishedPublished: Published 1 month ago
Asset management
The Vacancy

At Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it's like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we're here to help you with that.

We're here for the first step, the next step, and the big step.

You're not just a number to us. You've got to know you'll love working here. It's as important to us as you 'being the right fit'. We want to help you feel what it's like to work at Evri, to see the value you can bring to any of our roles, and how we can help you grow. We're never one-size-fits-all. Our careers are as unique as you are.

We are looking for an Estates Accounting Manager to provide pro-active administrative and payment / receipt management support and analysis to surveyors within the Estates team and to coordinate with other internal stakeholder teams.

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere, and that's how we approach our talent development. We're a kind, ambitious and diverse team, always supporting and encouraging each other. Our people are extremely important to our business, without them we wouldn't be where we are today, striving to do the best for our customers and clients. If you like what you hear, then we'd love you to apply!

You will be accountable for:

Rent, Service Charge and Insurance management and co-ordination including;
  • Collating and processing invoices for rent, service charge and insurance (payables) from Landlords and/or respective agents as applicable as well as identifying discrepancies and challenging pro-actively plus raising management concerns with surveyors e.g. highlighting extraordinary insurance premium increases.
  • Recording of all invoices received and reconciliation to ensure accuracy (including ensuring authority, amounts and periods match the Property Master Schedule and Repeat Payable Schedule ).
  • Directing Accounts to ensure accurate and timely payments (including regular periodic monthly and quarterly) and ensuring Accounts are aware of any changes including changes of authority and changes in payment requirements (e.g. change of account).
  • Maintaining an accurate and up to date Repeat Payment Schedule to a high standard and issuing this periodically to Accounts in a timely manner.
  • Reviewing all regular periodic payments including monthly and quarterly prior to authorisation by the relevant surveyor and coordinating with Accounts to process.
  • Maintain an accurate and up to date contacts list for Landlords and their Agents and develop good working relations externally.
  • Liaison with Landlords and/or respective agents to ensure compliant invoicing and necessary information is provided (e.g. service charge budgets and year end reconciliation certificates).
  • Pro-actively reviewing service charge budgets supplied and year end reconciliation certificates, seeking refunds as appropriate and highlighting any significant variation to surveyors.
  • Storing all relevant invoices and supporting information with appropriate file names in a logical and easily retrievable manner for ease of future reference in the relevant folder on the network.
  • Liaison with any recovery agents and arranging for expeditious payments where required (e.g. via BACs, CHAPs etc.)
  • Securing refunds where appropriate e.g. on rates relief / mitigation.
  • Re compliance with lease break conditions : Undertaking reviews of payment history and proactively coordinating with surveyors, implementing instructions re payments to preserve the validity of break Notices and seeking recovery of over payments as appropriate.
  • Coordinating recovery on any double insurance paid due to changes of landlord.
  • Helping surveyors resolve management issues as appropriate.
To be successful in this role you will require the following...
  • GCSE or above in Maths and English (or trained to an equivalent standard)
  • Proficiency in Microsoft Office
  • Excellent communication skills both verbal and written
  • Excellent interpersonal and conflict resolution skills
  • Strong organisational and management skills
  • Critical thinking and problem solving skills
  • Ability to communicate at management level with surveyors and to quickly
  • understand detailed information and it's implications.
  • Experience working with accounts generally
  • Experience working with property related accounts either for a tenant or landlord
  • Experience working alongside surveyors
  • Experience with records maintenance
Why Work Here?

We're constantly looking at ways to become a more inclusive and diverse employer, and our benefits package is important to us. Here's some of what we currently offer:
  • Flexible working; work from home, or in the office - whatever suits you. You can also choose your working pattern - if you'd like to work full-time, or part-time, just let us know!
  • 26 days + bank holidays, as well as an option to buy and sell up to 5 days holidays.
  • Bonus Scheme; an annual bonus that can earn up to £3,000 if you really push the boundaries
  • Career progression framework; map out your next steps in your career
  • Pension; 3% employer contribution on top of what you choose to commit yourself
  • A range of discounts from our clients
  • We also have a range of flexible benefits such as additional life assurance, critical life insurances and others to choose from
  • In addition to this, Evri have recently launched a fantastic new benefit which allows employees to request to work from anywhere in the world for up to 90 days.
In addition to this, Evri have recently launched a fantastic new benefit which allows employees to request to work from anywhere in the world for up to 90 days.

At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring - and be - their whole authentic selves.

We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.

We are Evri. Where everyone is welcome.

We're excited for the future. Let's deliver it together.

About Us

Every parcel, every person, every place - every delivery made for you.

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth.

Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.

And it's not just customers and retailers who trust us. We've won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.

But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you.

Our Benefits

Free digital GP service for all colleagues and their family

Wagestream - access a portion of your earned income before payday

Free basic Will and discounted partner mirror Will for all colleagues

Bonus schemes (grade dependent)

50% discount on sending parcels through Evri

Cycle to Work scheme

Company funded Life Assurance

Employee Assistance Programme with free counselling

Flexible working hours

Great career progression

Up to 26 days holiday

Voluntary flexible benefits at discounted corporate rates