Head of Housing

Are you an experienced leader with a passion for making a positive impact in the social housing sector?

Loreburn Housing Association is seeking a dynamic Head of Housing who is passionate about making a difference to join the association to provide strong leadership to a newly shaped housing team.

Employment Type: Full time, permanent

Location: Dumfries & Galloway (regular travel required).

Salary range: £50,798 - £62,049 + competitive benefits package + on call rota payments

Hours: 35 hours each week, with general working pattern of Monday to Friday, 9am to 5pm.

About the Role

Working alongside a welcoming and supportive management team, you’ll lead our mission to create and sustain GREAT places to live across southwest Scotland.

As Head of Housing you will be responsible for delivering high quality, tenant focussed housing services. You will shape strategy, ensure compliance and drive continuous improvement and service improvement across tenancy and neighbourhood management, community development and tenant engagement.

As a visible and collaborative leader, you will embody our GREAT values and inspire a culture of integrity, accountability and performance. You will build partnerships to enhance community impact while ensuring that your teams deliver services that truly place tenants first.

Responsibilities

• Provide strategic and operational leadership across all housing services, ensuring compliance with the Scottish Social Housing Charter, regulatory standards and legislative requirements.
• Champion a tenant-first culture, embedding co-production and tenant voice into service design, delivery, and scrutiny.
• Lead the development and implementation of housing strategies, policies, and performance frameworks aligned to Loreburn’s corporate priorities.
• Oversee all aspects of housing service delivery, using data and insight to drive performance, mitigate risks, and achieve/exceed KPIs.
• Take accountability for housing budgets, ensuring financial sustainability and value for money.
• Drive service transformation and embed new systems and working practices that improve tenant experience.
• Represent Loreburn externally, influencing policy and building strong partnerships that benefit tenants and communities.

Key Requirements

We are looking for an experienced and principled housing leader who brings:

• Proven success in leading progressive housing teams, delivering service improvements and achieving performance targets.
• Infrastructure to accommodate home working with access to broadband.
• Participation in the on call rota
• A track record of embedding tenant voice and co-production in service delivery.
• Experience in budget management, risk management and performance monitoring.
• Strong leadership skills, with the ability to inspire, collaborate and drive transformation.
• Excellent judgement, professional integrity, and the ability to balance strategic priorities with operational delivery.
• Proficiency in data analysis and ICT, with the ability to use information to make clear, evidence-based decisions.
• Strong resilience and organisational skills.
• Knowledge of relevant regulations and compliance standards.

Benefits

We know our people are key to our success. In return for your leadership and expertise, we offer:

• Competitive pay and rewards
• Employer pension contributions of 8%, life cover of 3 x salary and options for salary sacrifice
• 40 days holiday which includes 12 fixed days including a Christmas closure
• Wellbeing Time – Alternative to a 34-hour week. Staff have 49 hours to take throughout the year to offer greater flexibility and to support health and work/life balance.
• Westfield Health Plan – contributions towards a range of services including dental, optical, therapy treatment, counselling and wellbeing services
• Employee discounts including cashback and high street retail and gym discounts
• Enhanced family friendly policies
• Flexible working and a Hub, Home and Roam working model.
• Professional development
• Strong values-based culture and a chance to make a real difference to tenants and communities across the region.

Please take a look through the Recruitment Pack for more information about the role, what’s required, and the skills and competencies we’re looking for.

If you’d like to discuss the opportunity confidentially and to find out more about the role please contact peopleandculturehr@loreburn.org.uk

How To Apply

Apply by completing the online Recruitment Application Form.

Closing date for applications: Friday 3rd October 2025

Interview date: 23rd and 27th October 2025

We’re committed to making our recruitment practices as accessible as possible for everyone, this includes making any necessary adjustments. If you need us to do anything differently as part of the recruitment process, please let us know.