Home Ownership Officer
emh
Coalville LE67, UK
Published 6 days ago
Housing / Neighbourhood management
Permanent
The vacancy
Homeownership Officer
Based: Homebased, able to efficiently travel across a large geographical area, to meet and respond to the needs of the business.
Hours: 35 hours per week, working Monday to Friday, 9am - 5pm, with one hour for lunch each day.
Salary: £31,082- £34,535.00 per annum (RFJ 6)
The role
The Homeownership Offer will be responsible for delivering an efficient service to homeowners across the East Midlands.
The role will include carrying out meetings with homeowners, provision of service charge information; co-ordinating legal processes, ensuring that legislative and contractual provisions are fulfilled and preparing management information.
The ideal candidate
We are looking for an individual with sound experience of managing home ownership properties and working in a customer experience environment.
The ideal candidate will have worked with and will have been involved in customer service delivery and will have knowledge of legal, regulatory, social and political issues affecting leasehold management and general housing issues.
We are looking for an organised, target-focused individual who can demonstrate passion for excellent customer service and the ability to work unsupervised and on their own initiative.
About us
emh is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.
Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.
Our values
Our values are important to us and we're looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
Company Benefits
Our generous package includes:
"We reserve the right depending on application numbers to close or extend the closing dates for positions, we would therefore recommend an early application"
About us
emh homes is part of emh, one of the largest and most successful providers of affordable housing and housing-related support services in the East Midlands.
We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946.
But there is more to our work than looking after your home. We also help create communities where you can feel safe and supported.
We do this by:
We employ a wide range of people with a diverse range of skills. What could you bring to our team? Watch our brief video below, to get a flavour of what it is like to work for us.
Homeownership Officer
Based: Homebased, able to efficiently travel across a large geographical area, to meet and respond to the needs of the business.
Hours: 35 hours per week, working Monday to Friday, 9am - 5pm, with one hour for lunch each day.
Salary: £31,082- £34,535.00 per annum (RFJ 6)
The role
The Homeownership Offer will be responsible for delivering an efficient service to homeowners across the East Midlands.
The role will include carrying out meetings with homeowners, provision of service charge information; co-ordinating legal processes, ensuring that legislative and contractual provisions are fulfilled and preparing management information.
The ideal candidate
We are looking for an individual with sound experience of managing home ownership properties and working in a customer experience environment.
The ideal candidate will have worked with and will have been involved in customer service delivery and will have knowledge of legal, regulatory, social and political issues affecting leasehold management and general housing issues.
We are looking for an organised, target-focused individual who can demonstrate passion for excellent customer service and the ability to work unsupervised and on their own initiative.
About us
emh is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.
Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.
Our values
Our values are important to us and we're looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
Company Benefits
Our generous package includes:
- Competitive salary
- Contributory pension scheme
- Health cash plan - BHSF
- 39 days' annual leave (including statutory days), increasing with length of service (pro-rata for part time)
- Flexible working
- A wide range of training and development opportunities (we are an Investors in People accredited organisation)
- GCSE English and Maths at Grade C or above (or equivalent)
- Good digital and IT skills with Microsoft Office
"We reserve the right depending on application numbers to close or extend the closing dates for positions, we would therefore recommend an early application"
About us
emh homes is part of emh, one of the largest and most successful providers of affordable housing and housing-related support services in the East Midlands.
We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946.
But there is more to our work than looking after your home. We also help create communities where you can feel safe and supported.
We do this by:
- Listening to your ideas and views about how you want our services to be delivered. No-one understands what matters most than you. Our resident groups let you have a say in how we manage your home and allows us to continually improve our services.
- Backing up our housing with a range of support services and sheltered housing for residents who need help to live securely and independently.
We employ a wide range of people with a diverse range of skills. What could you bring to our team? Watch our brief video below, to get a flavour of what it is like to work for us.