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Homeless Accommodation Officer x 2- CMB2358e

Cumberland Council
locationCarlisle, UK
PublishedPublished: Published today
Temporary
Salary: £32,061 to £32,597 per annumHours: 37 hours per week. Please note, This role requires working shifts, weekends, and providing overnight cover as part of a 24-hour service.Location: CarlisleContract: Temporary (12 months)

About this opportunity

  • To assist the Homeless Accommodation Manager, Assistant Manager and Senior Homeless Accommodation Officer in the delivery of a 24-hour direct access quality community-based accommodation service providing housing related support to people experiencing homelessness in fulfilment of the Councils statutory duties towards housing applicants under the Housing Act 1996 parts VI and VII.
  • To be responsible for checking residents in and out of homeless temporary accommodation dealing with accidents, incidents and emergencies; carrying out and regular health and safety checks and reporting concerns; reporting repairs and monitoring property standards; and preparing rooms for re-let.
  • To be responsible for providing housing related support services and conducting regular assessments of need focused on rehousing, health and wellbeing, working with internal teams and external partners to access appropriate interventions for all residents within Carlisle's homeless accommodation portfolio.
Who we're looking for

We're looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We're also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Peter Rhodes by email at Peter.Rhodes@cumberland.gov.uk

DBS Checks

This role requires a DBS check. The level of check for this role is:Enhanced DBS check with a Children's and Adults Barred List check.

Please note this role involves working in regulated activity with adults and Children. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with adults and Children.

Guaranteed Interviews

We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.
  • Those who consider themselves disabled as defined by the Equality Act 2010
  • Those in care or who have left care and are aged 24 and under
  • Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).
If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more .

Diversity, Inclusion & AdjustmentsWe're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That's why we're a proud Disability Confident Leader and also an Age Friendly Employer - to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk . While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs.

Application and Interview informationEasily apply by submitting your CV and answering a few short questions
  • Closing date: 01/03/2026
  • Interview date: TBC
Please note this role may close early subject to demand. If you're interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please read the supporting information:
  • Post Specification
Please also refer to our Careers site to find out more:
  • Our Staff Benefits
  • Candidate Support
  • About Cumberland Council