About The Role
Working Hours: 35 Hours per week
Contract Type: Full-Time, Permanent
Additional Payments: 6.7% Flexibility Payment
Closing Date: 01 January 2025
Interview Method: In Person (Face to Face)
This role is subject to -
DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.
The role hold will be supporting the Team leader and 10 Accommodation Support Workers
The role holder will support the effectively management of a team within the Homelessness Service, ensuring the delivery of a quality service that meets performance targets and legal requirements. This may include the prevention of homelessness through the provision of advice and support, assessing and discharging statutory homelessness duties and the provision and management of temporary and supported accommodation
The role holder will be responsible for the prompt and efficient processing and administration of legal proceedings for possession of properties within temporary accommodation.
Deliver professional and detailed advice and assistance which meets the needs of the customer with regards to options and choices available for individuals and families in relation to housing and support needs.
Work proactively and manage workloads in a demand led, frontline service including a flexible approach to problem solving.
Respond to emergency situations which occur outside normal hours.
About the Candidate
Ability to advise and put case across in relatively straightforward, non-contentious situations with ability to negotiate agreements.
Ability to clearly prioritise work, respond to risks impacting on the delivery of objectives, set targets for self and others to meet demanding timescales.
Ability to lead, manage and motivate staff to high levels of performance in order to achieve change and maximise staff potential and contribution to the achievement of identified aims and objectives.
Strong decision making skills with the ability to analyse risks and resolve complex issues in a pressurised environment.
Ability to establish and maintain effective systems to manage and retrieve information.
About Us
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.
We're the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We're proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.
When you join us, you're joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you'll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.
To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five 'behaviours' - the grounding for how we must work together and treat one another:
Creating an inclusive team at Manchester City Council
At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.
If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing [email protected]. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.
We've also included some useful tips on how to submit the best application.
What we will need from you if you're successful
If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include:
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
Other relevant information
Why work for us
Who we are - Manchester City Council
Privacy Notice
Working Hours: 35 Hours per week
Contract Type: Full-Time, Permanent
Additional Payments: 6.7% Flexibility Payment
Closing Date: 01 January 2025
Interview Method: In Person (Face to Face)
This role is subject to -
DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.
The role hold will be supporting the Team leader and 10 Accommodation Support Workers
The role holder will support the effectively management of a team within the Homelessness Service, ensuring the delivery of a quality service that meets performance targets and legal requirements. This may include the prevention of homelessness through the provision of advice and support, assessing and discharging statutory homelessness duties and the provision and management of temporary and supported accommodation
The role holder will be responsible for the prompt and efficient processing and administration of legal proceedings for possession of properties within temporary accommodation.
Deliver professional and detailed advice and assistance which meets the needs of the customer with regards to options and choices available for individuals and families in relation to housing and support needs.
Work proactively and manage workloads in a demand led, frontline service including a flexible approach to problem solving.
Respond to emergency situations which occur outside normal hours.
About the Candidate
Ability to advise and put case across in relatively straightforward, non-contentious situations with ability to negotiate agreements.
Ability to clearly prioritise work, respond to risks impacting on the delivery of objectives, set targets for self and others to meet demanding timescales.
Ability to lead, manage and motivate staff to high levels of performance in order to achieve change and maximise staff potential and contribution to the achievement of identified aims and objectives.
Strong decision making skills with the ability to analyse risks and resolve complex issues in a pressurised environment.
Ability to establish and maintain effective systems to manage and retrieve information.
About Us
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.
We're the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We're proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.
When you join us, you're joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you'll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.
To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five 'behaviours' - the grounding for how we must work together and treat one another:
- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We 'own it' and we're not afraid to try new things
- We're proud and passionate about Manchester
Creating an inclusive team at Manchester City Council
At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.
If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing [email protected]. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.
We've also included some useful tips on how to submit the best application.
What we will need from you if you're successful
If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include:
- Passport/ID: You will be required to provide documentary proof of your right to work in the UK - please note that visa sponsorship is not guaranteed for this role
- References (Current and Previous employer)
- Disclosure and Barring Service Clearance (DBS) (as applicable)
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
Other relevant information
Why work for us
Who we are - Manchester City Council
Privacy Notice