Homeless Prevention & Engagement (HoPE) Coordinator
St Mungo's
London, UK
Published 1 week ago
Homelessness
About The Role
Are you passionate about supporting our clients on their journey to recovery?
Joining our expanding Private Rented Housing Team, you will lead a Team of 3 supported lettings officers and 2 floating support officers to improve the efficiency and overall success of the Private rented Team. Working across a considerable variety of housing, you will manage a Team to procure affordable and suitable accommodation for single and childless people who are homeless or threatened with homelessness .
It's all about creating a steady supply of accommodation for households in housing need, then following up with effective contract monitoring. You will work closely with private landlords to secure safe and suitable accommodation for our residents. On top of your core duties, you'll implement impactful operational plans that fit with St Mungo's wider housing strategy .
This is a hybrid role where you will be working 4 days per week on-site at our offices in Kensington Town Hall.
About you
We're looking for solid experience in housing or property. This includes experience in procurement, contract management and working with landlords or letting agents. You'll be able to confidently handle a demanding workload and communicate effectively with all kinds of people. A good knowledge of relevant legislation, regulations and the private rented sector is important.
You'll also need to be energetic, enthusiastic, and resourceful, with a genuine passion for property. Ideally, you'll be qualified to carry out property inspections under the Housing Health and Safety Rating system, but this isn't essential.
How to apply
To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website.
When you're ready to apply click the 'Apply Now' Button to start your online application form.
Closing date: 10am on 3 December 2024
Interview and assessments on: TBC
About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.
What We Offer
Commitment to Equity, Diversity and Inclusion
We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients.
Below are some of our key focus areas to improve both our candidate and colleague experience:
Wellbeing and Benefits
We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them.
These include:
Reaching Potential
At St Mungo's we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That's why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo's.
These include:
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo's current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Are you passionate about supporting our clients on their journey to recovery?
Joining our expanding Private Rented Housing Team, you will lead a Team of 3 supported lettings officers and 2 floating support officers to improve the efficiency and overall success of the Private rented Team. Working across a considerable variety of housing, you will manage a Team to procure affordable and suitable accommodation for single and childless people who are homeless or threatened with homelessness .
It's all about creating a steady supply of accommodation for households in housing need, then following up with effective contract monitoring. You will work closely with private landlords to secure safe and suitable accommodation for our residents. On top of your core duties, you'll implement impactful operational plans that fit with St Mungo's wider housing strategy .
This is a hybrid role where you will be working 4 days per week on-site at our offices in Kensington Town Hall.
About you
We're looking for solid experience in housing or property. This includes experience in procurement, contract management and working with landlords or letting agents. You'll be able to confidently handle a demanding workload and communicate effectively with all kinds of people. A good knowledge of relevant legislation, regulations and the private rented sector is important.
You'll also need to be energetic, enthusiastic, and resourceful, with a genuine passion for property. Ideally, you'll be qualified to carry out property inspections under the Housing Health and Safety Rating system, but this isn't essential.
How to apply
To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website.
When you're ready to apply click the 'Apply Now' Button to start your online application form.
Closing date: 10am on 3 December 2024
Interview and assessments on: TBC
About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.
What We Offer
Commitment to Equity, Diversity and Inclusion
We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients.
Below are some of our key focus areas to improve both our candidate and colleague experience:
- A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks.
- Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
- A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
- Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.
- In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website.
Wellbeing and Benefits
We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them.
These include:
- Agile working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 28 days annual leave rising to 31 after five years' service.
- Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave.
- Financial wellbeing platform offering loans, advances and saving options.
- Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
- Employee Assistance Programme and access to SmartHealth app - 24/7 GP appointments, health checks and nutrition advice.
- Cycle to Work scheme and interest free season ticket loans.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
Reaching Potential
At St Mungo's we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That's why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo's.
These include:
- Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
- Steps into Management programme to support colleague progression.
- Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo's current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.