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Homeless Prevention Support Officer

North Yorkshire County Council
locationScarborough, UK
PublishedPublished: Published today
Full Time
Salary: £29,064 - £31,537 per annum

Grade: G

Vacancy Hours: 37 hours per week, Full Time

Contract Type: Permanent

Location: Malton, North Yorkshire, Ryedale House - The role will be covering the whole of North Yorkshire, but primarily Ryedale and Scarborough

Weekend Working: No

Do you have experience in the housing, homelessness or support sector or do you have the personality and skills to support someone in their time of need?

Are you looking for a role that is challenging but offers lots of job satisfaction?

The role

In this role, you will work closely with a wide range of partner organisations to deliver vital housing support to vulnerable homeless individuals and families. You will provide person centred assistance to those living in temporary accommodation, support people within the community to help them sustain tenancies, and contribute to our wider housing service for anyone seeking safe and secure accommodation. Your work will play a crucial part in preventing homelessness, promoting wellbeing, and helping people move towards longer term housing solutions.

What will you bring?

This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients with complex support needs.

You will also have:
  • Experience in good customer focus and building good relationships
  • Excellent communication skills both verbal and written
  • The ability to empower and enable clients to make informed choices
  • Be able to work under pressure and manage your time effectively
  • The desire to learn
Ideally, we are looking for someone who has experience in housing, homelessness, or the support sector, although this is not essential as full training will be provided.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:
  • A local government pension scheme with 18.1% employer contribution
  • Salary sacrifice schemes
  • Employee discount benefits including shopping, supermarkets, gym discounts and more!
  • Travel loans
  • Health Assured - confidential help and support for your wellbeing
Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.

Contact and Apply

If you would like to learn more about our opportunity, we recommend contacting Jennie Young, jennie.young@northyorks.gov.uk or 07425 445393.

Key dates

Closing date: 6th April 2026

Interview date: W/C 13th April 2026

Key Documents

Job Description

Total Rewards Brochure

Enhanced Level DBS Disclosure is required for appointment to this post.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.

We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.

Apply now