The Vacancy
Full time, 37 hours a week including weekends and bank holidays.
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
You will be working as part of a team to provide support to our homeless clients across two services. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.
MAIN RESPONSIBILITIES
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton.
We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Our vision
To be a safety net for people in tough times and the springboard to a brighter future.
Our mission
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Our values
Everyone matters
We know we're stronger together
We do the right things, for the right reasons
We never give up
Our Benefits
Annual appraisals
Child care vouchers
Pension with life cover
Extra mile awards
Employee assistance programme
Shopping vouchers
Our Gallery
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Full time, 37 hours a week including weekends and bank holidays.
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
You will be working as part of a team to provide support to our homeless clients across two services. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.
MAIN RESPONSIBILITIES
- You will have your own caseload of clients to manage and will work with them on a one to one basis and will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them.
- Encourage their involvement in personal progression in the form of education, training, employment activity or volunteering, where appropriate.
- Help them improve their practical skills in areas such as budgeting, shopping, cooking, housework, laundry, health & hygiene
- Offer support to clients to address all issues leading to their homelessness ie, substance use, mental health or debt and access the benefits they are entitled to claim
- Attend meetings to support your clients, where appropriate and required
- Work with external partners to maximise the opportunities available to clients so that they can resettle in the community.
- Be extremely conscientious in areas such as safeguarding and lone working
- Maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property
- Update client records using relevant systems to a good standard
- Work in accordance with the Health and Safety regulations and all policies and procedures
- Attend supervision, appraisal, training and meetings as directed which may be outside of your normal working pattern
- Work flexibly across all areas of operation where required and prior notice given
- Any other reasonable task as requested by a member of staff
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role
- Knowledge of the benefits system and tenancy legislation
- Have an interest and genuine concern for homelessness and related issues
- Knowledge of voluntary and statutory agencies
We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton.
We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Our vision
To be a safety net for people in tough times and the springboard to a brighter future.
Our mission
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Our values
Everyone matters
We know we're stronger together
We do the right things, for the right reasons
We never give up
Our Benefits
Annual appraisals
Child care vouchers
Pension with life cover
Extra mile awards
Employee assistance programme
Shopping vouchers
Our Gallery
Previous Next