The Vacancy
Full Time - Shift patterns including weekends and bank holidays
No car parking in site.
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.
MAIN RESPONSIBILITIES
ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job)
Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better.
About Us
We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton.
We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Our vision
To be a safety net for people in tough times and the springboard to a brighter future.
Our mission
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Our values
Everyone matters
We know we're stronger together
We do the right things, for the right reasons
We never give up
Our Benefits
Annual appraisals
Child care vouchers
Pension with life cover
Extra mile awards
Employee assistance programme
Shopping vouchers
Our Gallery
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Full Time - Shift patterns including weekends and bank holidays
No car parking in site.
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.
MAIN RESPONSIBILITIES
- You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.
- Carrying out housing management duties such as collecting service charges at various locations
- Covering Health and Safety duties at various locations
- Support to move clients on from accommodation services to suitable accommodation options
- You will mediate and or negotiate with existing housing providers to help prevent homelessness
- You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.
- You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers
- You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene
- Carrying out drop in sessions at designated locations.
- Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement
- Advise client on appropriate agencies to contact i.e. debt and housing issues
- Travel and cover services across a geographical patch as and when required
- Any other reasonable duties required in the interest of the organisation
ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job)
Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better.
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role
- Knowledge of the benefits system and tenancy legislation
- Have an interest and genuine concern for homelessness and related issues
- Knowledge of voluntary and statutory agencies
- Flexible approach to what is required from the role
About Us
We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton.
We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Our vision
To be a safety net for people in tough times and the springboard to a brighter future.
Our mission
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Our values
Everyone matters
We know we're stronger together
We do the right things, for the right reasons
We never give up
Our Benefits
Annual appraisals
Child care vouchers
Pension with life cover
Extra mile awards
Employee assistance programme
Shopping vouchers
Our Gallery
Previous Next