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Homeless Support Worker (Young People)

companyTwo Saints
locationPortsmouth, UK
PublishedPublished: Published 1 week ago
Homelessness
The Vacancy

Full time, 37 hours a week. Working a mix of early (8am to 4pm) and late (2pm to 9.30pm) shifts, and long days (9am to 9pm) every other Saturday and Sunday.

£23,775 progressing to £25,027

Portsmouth Young People Services provides supported accommodation for up to 83 young people between the age of 16 and 25, including care leavers and looked after children. The service operates across three locations, each is tailored to the needs of the clients and offer various levels of support.

Our aim is to support to young people with their individual needs to enable then to gain life skills to move on to lower or independent supported living.

This is a fast paced, energetic service. If you're looking for an exciting role, where you'll be making a difference in the lives of those you support then this is the role for you!

MAIN RESPONSIBILITIES
  • You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them, put together a client needs assessment and manage risks.
  • Carrying out housing management and health and safety tasks as required
  • Support to move clients on from accommodation services to suitable accommodation options
  • You will mediate and or negotiate with existing housing providers to help prevent homelessness
  • You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.
  • You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers
  • You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene
  • Carrying out drop in sessions at designated locations.
  • Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement
  • Work closely with other agencies involved in the clients' support such as social services or CAMHS to ensure all areas of need are met
  • To build and maintain a good knowledge of local specialist services and opportunities to which clients can be signposted when appropriate such as for debt advice or peer support groups.
  • Be prepared to undertake role across 3 young peoples' services in the local area if needed
  • Any other reasonable duties required in the interest of the organisation
KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING

Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable young people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better.
  • Clear verbal and written English
  • Good IT and keyboard skills
  • Polite, assertive manner, ability to self -motivate
  • Passion for working in a client/customer facing role
  • Knowledge of the benefits system and tenancy legislation
  • Have an interest and genuine concern for homelessness and related issues
  • Knowledge of voluntary and statutory agencies
  • Flexible approach to what is required from the role
  • Access to your own vehicle would be preferable
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

About Us

We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion.

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton.

We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.

Our vision
To be a safety net for people in tough times and the springboard to a brighter future.

Our mission
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

Our values
Everyone matters
We know we're stronger together
We do the right things, for the right reasons
We never give up

Our Benefits

Annual appraisals

Child care vouchers

Pension with life cover

Extra mile awards

Employee assistance programme

Shopping vouchers

Our Gallery

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