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Homelessness Support Worker

Hightown Housing Association
locationBricket Rd, St Albans AL1 3JX, UK
PublishedPublished: Published today
Full Time
Make a Real Impact - Join Our Team at Open Door Night Shelter!

Position: Adult Homelessness Support Worker
Location: St Albans
Salary: £25,857 per annum
Hours: Full-time (37.5) hours per week

Join our compassionate team at Open Door, a night shelter supporting people experiencing homelessness. We provide a safe, inclusive environment where individuals feel respected, supported and empowered to work towards greater independence.

The Role
  • Assess needs and create personalised support plans
  • Promote life skills such as budgeting and cleaning
  • Support individuals to access services, appointments and opportunities
  • Provide trauma-informed, person-centred support
  • Carry out building checks to ensure safety and security
  • Work collaboratively with another Support Worker on shift
Hours

Full-time 37.5 hours per week, worked on a rota across weekdays and weekends.
Late shift: 2pm-10pm

About You

You are caring, adaptable and confident communicating with people from diverse backgrounds. You work well both independently and as part of a team, and you are committed to delivering respectful, inclusive support.

Hightown Benefits
  • £25,857 per annum (37.5 hours per week)
  • 33 days annual leave, including bank holidays, rising to 35 days with service
  • Blue Light Card, access to discounts for national and local retailers
  • Workplace pension and life assurance (three times annual salary)
  • Annual performance bonus and monthly attendance bonus
  • Annual salary and cost of living review
  • Ongoing training and development
  • Employee assistance helpline
Appointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks.

We are an Equal Opportunities and Disability Confident Employer.

Salary range

  • £25,857 per year