House Manager
306 North London NHS Foundation Trust
London, UK
Published 3 days ago
Housing / Neighbourhood management
Job summary
Have 24-hour managerial accountability for the delivery of mental health care and support toresidents at the Crisis and Prevention House (CPH).o Ensure that the house environment is maintained to a high standard Assume linemanagement and budgetary responsibility for CPH team.o Be responsible for effective clinical and managerial communication systems to, from andwithin the house.o Provide leadership to ensure a high standard of care.o Ensure an explicit and consistent co-produced approach is used to inform and support howthe CPH engages with people using the CPH.o Work closely and alongside urgent care and community services to ensure best use ofresources and management of the beds at the house.o Support the development of the CPH to be prevention orientated, recovery focused, andwellbeing informed in terms of staff roles, house function and service delivery.o Support the integration of the CPH with community and third sector organisations/resource.
Main duties of the job
Provide clear managerial leadership to the guests and staff of the house, managing the dailyaffairs of the house to improve standards of care to residents.o Lead in the recruitment, selection and retention of staff in the area.o Co-ordinate bed management for the house, ensuring good planning arrangements foradmission and discharge of guests.o Ensure the house is adequately and safely staffed from within the agreed establishment byadopting a flexible approach to duty patterns.o Ensure the efficient use of staff resources to meet identified needs and manage this withinagreed annual budget. Participate in budget setting with Service Manager.o Ensure a safe and therapeutic environment, making efforts to reduce the numbers of GuestsSafety Incidents.o In the event of Guests Safety Incidents, ensure they are dealt with swiftly and in line withpolicy. Organise support to guests following incidents and debriefing of staff. Draw outlearning points and areas for practice development.o Investigate complaints, accidents, and Guests Safety Incidents in accordance with agreedprocedure and prepare reports.o Ensure effective communication is established within the house and external departments.e.g., regular staff meetings, attendance at House Manager's Meetings and CMHT meetings.o Develop working practices between house staff and community teams to ensure joint workingacross services in the delivery of care to guests.
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.Our Five-Year Strategy:
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description
Job responsibilities
Ensure systems are in place for the safekeeping of guests property and valuables inaccordance with the Trusts guests property procedure. Actively participate in conjunction with other disciplines, in the formulation andimplementation of house and unit policies as required. Ensure effective implementation, monitoring and audit of all local and Trustwide policies e.g.complaints, disciplinary procedures, sickness/absence, Health & Safety and riskmanagement. Aim to establish local resolution of all complaints, giving time to guests, relatives and othersto express their concerns and working with staff team to improve services to residents. Provide support and advice to statutory and voluntary agencies in the community. Liaise with the CRHTT Manager/Consultant regularly to ensure a seamless service. Work in accordance with the Health and Safety at Work Act and the Trusts policies. Provide monthly reports to the Service Director/Service Managers e.g. activity levels, bedoccupancy, manpower and expenditure, staffing issues and any other information that isrequired. Contribute towards the business plan for the service. Counsel advises and initiate action where necessary in all matters related to staff wellbeing.
Job description
Job responsibilities
Ensure systems are in place for the safekeeping of guests property and valuables inaccordance with the Trusts guests property procedure. Actively participate in conjunction with other disciplines, in the formulation andimplementation of house and unit policies as required. Ensure effective implementation, monitoring and audit of all local and Trustwide policies e.g.complaints, disciplinary procedures, sickness/absence, Health & Safety and riskmanagement. Aim to establish local resolution of all complaints, giving time to guests, relatives and othersto express their concerns and working with staff team to improve services to residents. Provide support and advice to statutory and voluntary agencies in the community. Liaise with the CRHTT Manager/Consultant regularly to ensure a seamless service. Work in accordance with the Health and Safety at Work Act and the Trusts policies. Provide monthly reports to the Service Director/Service Managers e.g. activity levels, bedoccupancy, manpower and expenditure, staffing issues and any other information that isrequired. Contribute towards the business plan for the service. Counsel advises and initiate action where necessary in all matters related to staff wellbeing.
Person Specification
Education
Essential
Essential
Essential
Education
Essential
Essential
Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration
Applicants must have current UK professional registration. For further information please see
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration
Applicants must have current UK professional registration. For further information please see
Employer details
Employer name
306 North London NHS Foundation Trust
Address
Suffolk House
Green Lanes
London
N13 4BS
Employer's website
Have 24-hour managerial accountability for the delivery of mental health care and support toresidents at the Crisis and Prevention House (CPH).o Ensure that the house environment is maintained to a high standard Assume linemanagement and budgetary responsibility for CPH team.o Be responsible for effective clinical and managerial communication systems to, from andwithin the house.o Provide leadership to ensure a high standard of care.o Ensure an explicit and consistent co-produced approach is used to inform and support howthe CPH engages with people using the CPH.o Work closely and alongside urgent care and community services to ensure best use ofresources and management of the beds at the house.o Support the development of the CPH to be prevention orientated, recovery focused, andwellbeing informed in terms of staff roles, house function and service delivery.o Support the integration of the CPH with community and third sector organisations/resource.
Main duties of the job
Provide clear managerial leadership to the guests and staff of the house, managing the dailyaffairs of the house to improve standards of care to residents.o Lead in the recruitment, selection and retention of staff in the area.o Co-ordinate bed management for the house, ensuring good planning arrangements foradmission and discharge of guests.o Ensure the house is adequately and safely staffed from within the agreed establishment byadopting a flexible approach to duty patterns.o Ensure the efficient use of staff resources to meet identified needs and manage this withinagreed annual budget. Participate in budget setting with Service Manager.o Ensure a safe and therapeutic environment, making efforts to reduce the numbers of GuestsSafety Incidents.o In the event of Guests Safety Incidents, ensure they are dealt with swiftly and in line withpolicy. Organise support to guests following incidents and debriefing of staff. Draw outlearning points and areas for practice development.o Investigate complaints, accidents, and Guests Safety Incidents in accordance with agreedprocedure and prepare reports.o Ensure effective communication is established within the house and external departments.e.g., regular staff meetings, attendance at House Manager's Meetings and CMHT meetings.o Develop working practices between house staff and community teams to ensure joint workingacross services in the delivery of care to guests.
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.Our Five-Year Strategy:
- We will provide consistently high-quality care closer to home.
- With our partners in North London and each borough we will ensure equity of outcome for all
- We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
- We will be more effective as an organisation by pioneering research, quality improvement and technology.
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description
Job responsibilities
Ensure systems are in place for the safekeeping of guests property and valuables inaccordance with the Trusts guests property procedure. Actively participate in conjunction with other disciplines, in the formulation andimplementation of house and unit policies as required. Ensure effective implementation, monitoring and audit of all local and Trustwide policies e.g.complaints, disciplinary procedures, sickness/absence, Health & Safety and riskmanagement. Aim to establish local resolution of all complaints, giving time to guests, relatives and othersto express their concerns and working with staff team to improve services to residents. Provide support and advice to statutory and voluntary agencies in the community. Liaise with the CRHTT Manager/Consultant regularly to ensure a seamless service. Work in accordance with the Health and Safety at Work Act and the Trusts policies. Provide monthly reports to the Service Director/Service Managers e.g. activity levels, bedoccupancy, manpower and expenditure, staffing issues and any other information that isrequired. Contribute towards the business plan for the service. Counsel advises and initiate action where necessary in all matters related to staff wellbeing.
Job description
Job responsibilities
Ensure systems are in place for the safekeeping of guests property and valuables inaccordance with the Trusts guests property procedure. Actively participate in conjunction with other disciplines, in the formulation andimplementation of house and unit policies as required. Ensure effective implementation, monitoring and audit of all local and Trustwide policies e.g.complaints, disciplinary procedures, sickness/absence, Health & Safety and riskmanagement. Aim to establish local resolution of all complaints, giving time to guests, relatives and othersto express their concerns and working with staff team to improve services to residents. Provide support and advice to statutory and voluntary agencies in the community. Liaise with the CRHTT Manager/Consultant regularly to ensure a seamless service. Work in accordance with the Health and Safety at Work Act and the Trusts policies. Provide monthly reports to the Service Director/Service Managers e.g. activity levels, bedoccupancy, manpower and expenditure, staffing issues and any other information that isrequired. Contribute towards the business plan for the service. Counsel advises and initiate action where necessary in all matters related to staff wellbeing.
Person Specification
Education
Essential
- NVQ 5 (leadership & management) or be willing to undertake
Essential
- oDemonstrable experience utilising a variety of tools in assessing / planning care needs and determining risk
- oDemonstrate managerial experience and leading others in a mental health setting
- oExperience working in a crisis house
Essential
- oSignificant experience working with women who have mental health problems in a community, residential or inpatient setting
- oDemonstrable experience utilising a variety of tools in assessing / planning care needs and determining risk
Education
Essential
- NVQ 5 (leadership & management) or be willing to undertake
Essential
- oDemonstrable experience utilising a variety of tools in assessing / planning care needs and determining risk
- oDemonstrate managerial experience and leading others in a mental health setting
- oExperience working in a crisis house
Essential
- oSignificant experience working with women who have mental health problems in a community, residential or inpatient setting
- oDemonstrable experience utilising a variety of tools in assessing / planning care needs and determining risk
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration
Applicants must have current UK professional registration. For further information please see
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration
Applicants must have current UK professional registration. For further information please see
Employer details
Employer name
306 North London NHS Foundation Trust
Address
Suffolk House
Green Lanes
London
N13 4BS
Employer's website