Housing Academy quality and delivery officer

About us
The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.

About you

We are looking for an exceptional individual, to support the delivery of high-quality and fit for purpose learning experiences across our Housing Academy provision.

The Housing Academy provides everyone within the housing sector with the opportunity to continue their professional development through online qualifications and training.

You will play a key role in assisting with the development and implementation of quality assurance mechanisms providing support for the tutors and verifiers, to ensure a high level of service for learners and organisations to meet Awarding Organisation and regulatory requirements.

To succeed in this role, you will have proven experience of working in an educational setting with experience of internal verification processes. Excellent organisational and project management skills with an understanding of the key elements of course delivery and presentations and substantial experience of working in an educational setting. Experience of managing and monitoring workloads with excellent communication and interpersonal skills to support the tutors and contracting team, assisting with the provision of training and development.

How to apply

For an informal chat about this role, please contact Rebecca Field, quality and delivery manager via email – rebecca.field@cih.org

For details of how to apply please visit our careers page - Careers & Vacancies | Chartered Institute of Housing (CIH).

CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.

Closing date for applications: Wednesday 10 September 2025 (noon)

Interviews due to take place: Tuesday 23 and Wednesday 24 September 2025

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.