Housing Allocations Officer
North Yorkshire County Council
Harrogate, UK
Published yesterday
Housing / Neighbourhood management
Salary: £28,163 to £30,559 per annum
Grade: G
Vacancy Hours: Full Time, 37 hours per week
Contract Type: Permanent
Location: Harrogate, North Yorkshire, Harrogate Civic Centre
Weekend Working No
**In this role, you will be expected to work across multiple areas of North Yorkshire**
Do you have a keen eye for detail and excellent organisational skills? Do you want to make a positive impact in local communities across North Yorkshire? If so, we have an exciting opportunity for you to join our Housing Service as an Allocations Officer.
Our Service
The housing management and landlord service is responsible for the provision of landlord to 8,400 council homes across North Yorkshire, including the allocation of homes, collection of rent, effective tenancy, and neighbourhood management along with the development and delivery of the council's tenant involvement strategy. This is an exciting time of transformation for the allocations team as we work to establish a single allocations policy for North Yorkshire.
The role
As an Allocations Officer, based in either the Harrogate, Richmond or Selby area, you will play a vital role in ensuring the fair and efficient allocation of social housing across North Yorkshire. Reporting to the Allocations Team Leader you will work as part of a busy team of housing professionals committed to delivery an efficient and professional allocations and lettings service across a defined area of the county of North Yorkshire ensuring that Council homes are let within agreed targets. You will assess and verify housing applications, provide professional advice to colleagues and customers, and provide nominations to Registered Provider partners.
What you will bring
We are looking for an enthusiastic, approachable, friendly, customer focused team player to join us in delivering a professional and exceptional allocations service. You will have excellent communication skills and experience of working with vulnerable customers. We need you to be reliable, confident, and able to work under pressure as part of a busy team. It would be an advantage if you have some experience of working with Choice Based Lettings systems or within a housing team or organisations, but this is not essential. You will however need good computer skills, a keen eye for detail and the ability to handle and analyse information from multiple sources.
Working for us
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme. Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers. Plus lots more...
Contact and Apply
If you would like to learn more about this opportunity, please contact Deborah Yates (deborah.yates1@northyorks.gov.uk) prior to applying. We want to know more about you. Please complete the supporting evidence section of the application form on what your motivation is for applying, what skills you can bring to the role, and how you meet the criteria.
Key Documents
Job Description
Total Rewards Brochure
Key dates
Closing date: 6th July 2025
Interview date: 09 July 2025
Venue for Interview: Civic Centre, Selby
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
Apply now
Grade: G
Vacancy Hours: Full Time, 37 hours per week
Contract Type: Permanent
Location: Harrogate, North Yorkshire, Harrogate Civic Centre
Weekend Working No
**In this role, you will be expected to work across multiple areas of North Yorkshire**
Do you have a keen eye for detail and excellent organisational skills? Do you want to make a positive impact in local communities across North Yorkshire? If so, we have an exciting opportunity for you to join our Housing Service as an Allocations Officer.
Our Service
The housing management and landlord service is responsible for the provision of landlord to 8,400 council homes across North Yorkshire, including the allocation of homes, collection of rent, effective tenancy, and neighbourhood management along with the development and delivery of the council's tenant involvement strategy. This is an exciting time of transformation for the allocations team as we work to establish a single allocations policy for North Yorkshire.
The role
As an Allocations Officer, based in either the Harrogate, Richmond or Selby area, you will play a vital role in ensuring the fair and efficient allocation of social housing across North Yorkshire. Reporting to the Allocations Team Leader you will work as part of a busy team of housing professionals committed to delivery an efficient and professional allocations and lettings service across a defined area of the county of North Yorkshire ensuring that Council homes are let within agreed targets. You will assess and verify housing applications, provide professional advice to colleagues and customers, and provide nominations to Registered Provider partners.
What you will bring
We are looking for an enthusiastic, approachable, friendly, customer focused team player to join us in delivering a professional and exceptional allocations service. You will have excellent communication skills and experience of working with vulnerable customers. We need you to be reliable, confident, and able to work under pressure as part of a busy team. It would be an advantage if you have some experience of working with Choice Based Lettings systems or within a housing team or organisations, but this is not essential. You will however need good computer skills, a keen eye for detail and the ability to handle and analyse information from multiple sources.
Working for us
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme. Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers. Plus lots more...
Contact and Apply
If you would like to learn more about this opportunity, please contact Deborah Yates (deborah.yates1@northyorks.gov.uk) prior to applying. We want to know more about you. Please complete the supporting evidence section of the application form on what your motivation is for applying, what skills you can bring to the role, and how you meet the criteria.
Key Documents
Job Description
Total Rewards Brochure
Key dates
Closing date: 6th July 2025
Interview date: 09 July 2025
Venue for Interview: Civic Centre, Selby
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
Apply now