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Housing and Support Coordinators (Independent Living / Sheltered Housing) X2

companyirwell valley homes
locationSalford, UK
PublishedPublished: Published 2 days ago
Social care
The vacancy

35 hours per week Monday - Friday (wherever possible we are open to suggestion on the working hours and are happy to consider flexible job requirements such as job share, reduced hours, compressed hours etc., just let us know as part of your application)

Enhanced DBS check working with Adults

Closing date: 12.00 noon Friday 24th January 2024

Interview date: Wednesday 29th January 2024

Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with.

So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!

We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this.

As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential.

This role will help us to do this by providing monitoring and support in connection with tenants well-being and housing management needs.

In this role, you will be responsible for:
  • Delivering a brilliant service to customers living in our older people's independent living schemes
  • Provide intensive 'on scheme' housing management and support services to customers living in our buildings, ensuring provision of excellent services and safeguarding.
  • Ensure that the building is compliant with health and safety and that all repairs and planned works are carried out to an appropriate standard.
We need people who have:
  • excellent communication skills;
  • an understanding of professional boundaries and safeguarding;
  • experience of working in a fast-paced environment and able to meet deadlines;
  • strong organisational skills;
  • resilience and compassion, as you'll work with people with complex needs;
  • a flexible attitude towards your working hours (in the event of an emergency situation);
An enhanced DBS Disclosure check is required for this role and the ability to drive and have access to a car;

Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

So, if you have a great rapport with people and can make a difference - we'd love you to join our team!

#ServicesandSupportCoordinator #IndependentLiving #ManchesterJobs #housingjobs #Recruiting

About us

We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential.

Our organisation is all about people - the people who live in our homes, the people in the communities we serve, and the people we work with.

So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!

We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this.

Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

The ICL team

Our Independent & Community Living team pride themselves on delivering a fantastic service to our customers, providing accommodation-based services to adults and young people across Greater Manchester, and striving to make a real difference in people's lives!

Forging positive and supportive relationships with our customers is central to what we do, none more than in our Community & Independent Living team, where we provide supported housing and independent living schemes for customers of all ages and with a variety of support needs. Whether our team are on-site 24-hours a day supporting young people living with Autism and ADHD, working at one of our fantastic independent living schemes for older people, or based at our specialist service for people with memory loss and dementia, we ensure our customers are at the heart of the services we provide, supporting them to develop and maintain their independence.

As well as working to support our customers, our team also makes sure the services we run are great places to live and really call 'home'. Safety is always a priority, and our teams take a proactive role in making sure homes are always safe, secure and well managed. It's a great feeling for the team knowing they can help to make services better for our customers!

Stats:
  • We provide over 300 places for people with additional support needs to live well
  • We have homes and services in eight local authorities across Greater Manchester
  • We provide nearly 500 homes across 12 schemes for older people in our Independent Living service
  • We work with over 20 different partners to provide specialist support services in our communities
"Thank you for your interest in joining our Independent & Community Living team. For us, the Independent & Community Living team is all about being reliable, respectful and proactive in the way that we interact with our customer's and other colleagues. The team is dedicated to providing the best support services to our customers, understanding their needs and building trusting professional relationships that really make the difference. We are passionate about helping customers and delivering a great service to them. To do this, we give our colleagues the right training and support, offer some great benefits, and promote a positive, inclusive culture where everyone is able to deliver their best service by being their best self. If you share our goal in ensuring customers can live well in their homes and communities, I'd love to welcome you into the team!"

Andrew White, Head of Independent & Community Living

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Working here

Irwell Valley Homes is a great place to work, but don't just take our word for it... find out what it's like to work here from our colleagues...

Rewards we offer

We offer a fantastic range of benefits which include:

Training and coaching

Stakeholder pension scheme

Up to 30 days holiday a year

Two days every year to volunteer in the local community

A medical cash plan

Get your birthday off!

£150 Perkbox allowance - plus access to hundreds of discounts and freebies

Occupational Health

Employee Assistant Program

Financial education

Loans scheme for travel season tickets

Cycle to work scheme

Accreditations

Good Employment Charter

Disability
Confident


Armed Forces Covenant

Living Wage Employer

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