Housing Assistant
Futures Housing Group
Northampton, UK
Published 1 week ago
Housing / Neighbourhood management
The Vacancy
EMPOWERING FUTURES
We'd love to hear from you if you are passionate about helping make a huge difference in the lives of others. As a growing and ambitious housing provider we are looking for a special Project Worker to cover 20 part-time hours over evenings and weekends. The hours will be fixed but we do have a degree of flexibility to suit.
You'll be a caring, empathetic problem solver with excellent all-round communication skills and belief in your capabilities. Using all these skills and more, you'll make a real difference enabling our customers to live independently.
You'll be knowledgeable around benefits and housing management, computer literate with emphasis on Word and Excel which, along with your strong administration skills will aid our customers 'Move On'.
You'll be a mentor and coach to our customers who are from a range of challenging backgrounds including drugs, alcohol and/or mental health issues assisting to improve their quality of life.
Your confidence and ability to respond appropriately to issues will assist you addressing anti-social behaviour incidents / concerns, enabling you to respond appropriately minimising impact to others and preventing escalation.
You'll be non-judgemental, empathetic and proactive in your support of our customers to move into new homes and make better life choices.
Above all, you'll be a great team player with the flexibility to support your team in ensuring the right staffing levels giving customers access to our support when both wanted and needed.
What we'll do for you
If you're successful, you'll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, mileage, agile working, a fantastic pension scheme, discount schemes and with a big emphasis on health and well-being.
You'll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you're helping people and communities across our region to thrive.
To start your Futures journey take a look at our full role profile.
Who we are
Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job.
Flexible
Accountable
Customer Centric
Trusting
Supportive
EMPOWERING FUTURES
We'd love to hear from you if you are passionate about helping make a huge difference in the lives of others. As a growing and ambitious housing provider we are looking for a special Project Worker to cover 20 part-time hours over evenings and weekends. The hours will be fixed but we do have a degree of flexibility to suit.
You'll be a caring, empathetic problem solver with excellent all-round communication skills and belief in your capabilities. Using all these skills and more, you'll make a real difference enabling our customers to live independently.
You'll be knowledgeable around benefits and housing management, computer literate with emphasis on Word and Excel which, along with your strong administration skills will aid our customers 'Move On'.
You'll be a mentor and coach to our customers who are from a range of challenging backgrounds including drugs, alcohol and/or mental health issues assisting to improve their quality of life.
Your confidence and ability to respond appropriately to issues will assist you addressing anti-social behaviour incidents / concerns, enabling you to respond appropriately minimising impact to others and preventing escalation.
You'll be non-judgemental, empathetic and proactive in your support of our customers to move into new homes and make better life choices.
Above all, you'll be a great team player with the flexibility to support your team in ensuring the right staffing levels giving customers access to our support when both wanted and needed.
What we'll do for you
If you're successful, you'll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, mileage, agile working, a fantastic pension scheme, discount schemes and with a big emphasis on health and well-being.
You'll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you're helping people and communities across our region to thrive.
To start your Futures journey take a look at our full role profile.
Who we are
Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job.
Flexible
Accountable
Customer Centric
Trusting
Supportive